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7.8
Very good
673 reviews
673 reviews
"The hotel is clean and value for money."
"Good price Good location"
"There's also a convenience stall about 5 min walk away, which is very convenient."
"Staff& receptionistnya baik bgt"
"Nice hotel"
8.3
Excellent
Location rating score
The WIN Hotel Surabaya
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Located in heart of Surabaya
Check-in [24-hour]
Airport transfer
510 meters to public transportation
Inside city center
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Spa
Front desk [24-hour]
Check-in/out [express]
Luggage storage
11 travelers have booked today.
Value for money | 8.1 |
Distance to city center | 3 Km |
Location rating | 8.3 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 13.1 km |
Does The WIN Hotel Surabaya offer spa services?
You can benefit from your stay at The WIN Hotel Surabaya all the more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening even better.
What is the average travel time to the closest airport from The WIN Hotel Surabaya?
The average travel time to get from The WIN Hotel Surabaya to the airport is 30 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
What bars are in close proximty of The WIN Hotel Surabaya?
While lounging at The WIN Hotel Surabaya, indulge in your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.
What do guests like most about The WIN Hotel Surabaya?
Past visitors that stayed at The WIN Hotel Surabaya have given this property a rating of 8.311 for its outstanding location as the major highlight for their stay.
What is the typical rating that verified Solo travelers' have given to The WIN Hotel Surabaya?
Past solo travelers that have stayed at this property have given The WIN Hotel Surabaya an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to The WIN Hotel Surabaya?
Verified couple travelers that have stayed at this property have given The WIN Hotel Surabaya an average rating of 7.9. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Families with older children have given to The WIN Hotel Surabaya?
Past families with older children that have stayed at this property have given The WIN Hotel Surabaya an average rating of 7.8. You can search for more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about The WIN Hotel Surabaya?
Verified local visitors that have stayed at this property have given The WIN Hotel Surabaya an average rating of 8.1. You can look up on more specific customer reviews, and feedback for this property down in the review section.
What is the nearest train, metro, or bus station to The WIN Hotel Surabaya?
The nearest train, metro, or bus station is Kandangan, 10056.25 m away from The WIN Hotel Surabaya.
8
"The hotel is clean and value for money."
Lee
|
October 15, 2019
10
"Good price Good location"
Sugeng
|
December 23, 2022
8.8
"There's also a convenience stall about 5 min walk away, which is very convenient."
Luqman
|
October 23, 2019
Experience Comfort and Convenience at The WIN Hotel Surabaya
Located in Surabaya, Indonesia, The WIN Hotel Surabaya offers a range of facilities that cater to the needs of its guests. The hotel boasts a coffee shop, bar, and restaurant, providing guests with a variety of dining options. Room service is also available for those who prefer to dine in the comfort of their own rooms. Safety deposit boxes are available at the front desk, and the hotel offers airport transfers, tours, and concierge services. Guests can relax and unwind with a massage or spa treatment, or stay connected with Wi-Fi in public areas. The hotel also offers a car park, designated smoking area, shuttle service, and free Wi-Fi in all rooms. Other amenities include dry cleaning, express check-in/check-out, car hire, luggage storage, daily housekeeping, taxi service, ticket service, breakfast buffet, and continental breakfast. With its convenient location and excellent facilities, The WIN Hotel Surabaya is the perfect choice for your next stay in Surabaya.
Comfortable and Versatile Room Options at The WIN Hotel Surabaya
The WIN Hotel Surabaya offers a variety of room options to suit the needs of any traveler. Choose from the Superior King or Twin Bed rooms, each spanning 19 square meters and featuring either one king bed or two single beds. These rooms provide a comfortable and versatile space for guests to relax and recharge during their stay in Surabaya, Indonesia.
Explore the Best of Surabaya's Landmarks and Attractions
The WIN Hotel Surabaya offers easy access to some of the city's top landmarks and attractions. Sampoerna Museum, just a 10-minute drive away, is a must-visit for history buffs and art lovers alike. Tunjungan Plaza, the largest shopping mall in Surabaya, is also within close proximity. For those looking for a bit of adventure, the Suramadu National Bridge offers stunning views of the city and the Madura Strait. Bungkul Park and Monkasel (Submarine Monument) are popular spots for a relaxing stroll, while Surabaya Town Square and Tugu Pahlawan are great places to soak up the local culture. Animal lovers will enjoy a visit to Surabaya's Zoo, while the Suroboyo Monument and Ampel Mosque are must-see landmarks for anyone visiting Surabaya.
Friendly Staff and Comfortable Rooms
The WIN Hotel Surabaya has received numerous positive reviews from satisfied guests. One common theme among the reviews is the helpfulness and friendliness of the hotel staff. Guests have consistently praised the staff for their willingness to assist with anything that is asked of them. Another standout feature of the hotel is the comfort of the rooms. Guests have raved about the comfortable beds, excellent air conditioning, and international TV channels. Additionally, the rooms are kept clean and complete with amenities such as an electric kettle, tea, coffee, and mineral water. The hotel's location is also a plus, with guests noting its proximity to good food options. Overall, The WIN Hotel Surabaya is a great choice for travelers looking for a clean, comfortable, and affordable stay in Surabaya with helpful and kind staff.
Discover the Winning Experience at The WIN Hotel Surabaya
Experience a winning stay at The WIN Hotel Surabaya, where guests rave about the value, comfort, and exceptional staff performance. With an overall rating of 7.9, this hotel is a top choice for travelers seeking a comfortable and affordable stay in Surabaya. Guests appreciate the hotel's prime location, with an impressive rating of 8.3, making it easy to explore the city's top attractions. The hotel's rooms are well-appointed and comfortable, earning an impressive rating of 8.1 for comfort. Whether you're traveling for business or leisure, The WIN Hotel Surabaya offers everything you need for a successful stay. With a dedicated staff and exceptional facilities, this hotel is sure to exceed your expectations. Book your stay today and discover the winning experience at The WIN Hotel Surabaya.
7.3
Breakfast
17 mentions
Housekeeping
17 mentions
Internet
5 mentions
Food & Dining
2 mentions
8.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused.
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510 meters to public transportation
Airport transfer
Located in heart of Surabaya
Free Wi-Fi in all rooms!
Good hotel”
Good price Good location
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Good location in center Surabaya”
Location near Delta Surabaya and Tunjungan Plaza Mall. When we want to borrow plate and bowl, they want to charged to us.
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Very good value”
It's a very affordable hotel even with breakfast included. Too bad I stayed when the hotel is still being renovated (early October 2022), so the facilities aren't working properly. But overall it's still nice
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Looked sad”
The hotel was under renovation when I booked a room so the ambiance was not good.
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WIN Hotel Surabaya”
Stayed 1 night for Bromo tour. Young staff, friendly but limited English. Room ok, clean with hot water. Good breakfast buffet (local food).
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Only had 1 day of buffett breakfast the rest of the day alarte breakfast”
No fridge in the room and the air-con is not cold at all.
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Terrible stay”
The hotel was undergoing renovation but not inform to me. No 24 lobby. No buffet breakfast despite paying for it. Dusty and noisy throughout my stay. Not worth it.
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It's a SCAM! Avoid it!”
I don't know how they can keep open the hotel in the while renovating, no entrance (you need to go to underground floor, in the garage, for entrance), no lobby, no reception, all the ground floor is work in progress. All the day long you will ear high noisy and sometimes your walls room will tremor. Except this 'little' inconvenience the room is minimal and look dirty, no space for your baggage, no glass or cups (I had to ask for a kettle), no fridge, hairs and ants everywhere, dirty walls, dirty sheets. In my 6 months travelling is my first time feeling to escape of my hotel. Avoid it!
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Excellent”
Stayed only for one night so didn't really have time to check anything, but the hotel provided plenty of facilities for your needs on your stay. The staff are helpful, bed is comfortable, amenities are good, and electric kettle is provided for your hot coffee/tea in the morning. Located quite close to Surabaya Gubeng Station (around 10 min. walk). Definitely a recommended place to stay in Surabaya.
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Good Transit Hotel”
Location - Hotel is walking distance from Gubeng Train Station, which is ideal if Surabaya is a layover city or if you have a late train ride. Used Google Maps and managed to find at least 2 good restaurants that sell nice food nearby. There's also a convenience stall about 5 min walk away, which is very convenient. However, this convenience stall doesn't sell alcohol, so take that in mind if you do drink. Overall, can't really complain much about the hotel. Television channels were complete and rooms had an in-room safe. Sadly, would be perfect to me if they had a mini-fridge.
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New, Clean, Friendly staffs & Comfortable Hotel”
The hotel is new & clean. My husband & I were actually doing a transit in Surabaya before our flight to our home country. We were impressed with the bedding that this hotel provided. The mattress and pillow was comfortable and clean and we really had a good rest in this hotel. Water dispenser is available. There are a lot of positive quotes on the wall in the room and walk way. The hotel location is great too. It is only 3 - 5 mins walk to the Surabaya Plaza Mall. We were also impressed by the simple buffet breakfast that the hotel provided. Although the variety of buffet breakfast was not a lot but the food tasted really good and authentic. It was the one year anniversary of this hotel on the day we checked out. The MD - Ms Dewi personally thanked the customers at the front desk and we were given a nice pudding to enjoy while we were on the way to the airport.
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Good hotel, Family Friendly”
Strategiclly located in the heart of surabaya city center. Rooms is quite basic but it fulfills all your needs. Staff were very friendly and willing to assist everything you asked for Ac is cold, tv has international channels, and the bed is quite comfortable. Good enough to stay for one or two nights
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so comfortable”
location near plaza Surabaya mall as known as delta. hotel staff really friendly, I was there when hero's day. so staff wear army uniform. so nationaly :)
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new hotel”
good location hotel near from surabaya center, near jalan kayoon and jalan panglima sudirman surabaya. overall good place to stay with the price
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Very good”
Good hotel in the centre of Surabaya, walking distance from the train station. The bed was really big and comfortable. The bathroom had an actual shower cabin, great so the floor isn’t drenched all the time. However the sheets were not clean and the towels were gray instead of white. The breakfast is a buffet, it would be great to have eggs and better toast spreads (I tried them all and didn’t like any).
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Great hotel at extremely reasonable prices”
The hotel is well furnished and clean. The room is well maintained and spacious, comfortable for a couple of nights stay. The location of the hotel, however, is slightly off the city center. There is a public bus that I took to go to the airport (with one transfer) nearby.
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good Budget hotel, still need improvement.”
It is a good hotel, Very good budget hotel actualy. The room cleaness is good, staff also helpfull. But there were a few downside of this hotel: -Hot water are not warm enough -Liquid Soap are empty for 2 nights in a row ( room service dept allready being told at the 1 day ) -A lot of noises cause from the hotel renovation -breakfast are not enough , they are lacking of breakfast control. We need to wait to get their breakfast ready, all plate empty at their serving table. Good budget hotel but need improvement. Cheers.
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Very good”
Good location with a fairly good price. Lack of parking space but fortunately can park by the side of the road. Plaza Surabaya and Submarine Monument is within walking distance.
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Nice hotel but staff a bit slow response”
I stayed here for 2 nights with my mom.It was nice and pleasant hotel. The room was clean, complete with electric kettle, tea, coffee, and mineral water, food also nice. But do not left any of your stuff inside hotel, cause staff a bit slow response. I left my laptop charger, and immidiately called them on 23rd dec, and several times called them on the other days, finally staff sent the charger on 29th dec.
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Excellent”
Great hotel and great staff. More success Win Hotel 😇
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