The Windsor Hotel Toya Resort & Spa
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The Windsor Hotel Toya Resort & Spa

Shimizu,Toyako-cho,Abuta-gun, Toyako, Toyoura, Japan, 049-5722
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 The Windsor Hotel Toya Resort & Spa
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    Lobby The Windsor Hotel Toya Resort & Spa
    Interior view The Windsor Hotel Toya Resort & Spa
    Swimming pool The Windsor Hotel Toya Resort & Spa
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     The Windsor Hotel Toya Resort & Spa

    The Windsor Hotel Toya Resort & Spa Reviews

    8.8
    Excellent
    /10
    (360 reviews)See what guests said
    8.4
    Excellent

    "Great views make this hotel truly one of a kind in the world..."

    DAVID

    -

    November 16, 2018

    9.4
    Exceptional cleanliness
    Recommended by 86% of guests

    Things you’ll love about The Windsor Hotel Toya Resort & Spa

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.5
    See map
    Excellent location

    8 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.0
    Location rating8.5

    Rooms available at The Windsor Hotel Toya Resort & Spa

    9.4
    Exceptional
    Room comfort & quality
    Ocean View Junior Suite with Twin Bed - Non-Smoking
    Ocean View Junior Suite with Twin Bed - Non-Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Ocean view
    • 3 single beds
    Enter dates to see prices
    Lake View Junior Suite with Double Bed - Non-Smoking
    Lake View Junior Suite with Double Bed - Non-Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Lake View Junior Suite with Twin Bed - Non-Smoking
    Lake View Junior Suite with Twin Bed - Non-Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Lake view
    • 3 single beds
    Enter dates to see prices
    Ocean View Junior Suite with Twin Bed - Smoking
    Ocean View Junior Suite with Twin Bed - Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Ocean view
    • 3 single beds
    Enter dates to see prices
    Ocean View Junior Suite with Double Bed - Non-Smoking
    Ocean View Junior Suite with Double Bed - Non-Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Lake View Junior Suite with Twin Bed - Smoking
    Lake View Junior Suite with Twin Bed - Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Lake view
    • 3 single beds
    Enter dates to see prices
    Junior Suite Lake View
    Junior Suite Lake View
    ...
    • Room size: 58 m²/624 ft²
    • Lake view
    Enter dates to see prices
    Junior Twin Suite
    Junior Twin Suite
    ...
    • Room size: 58 m²/624 ft²
    • Non-smoking
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 58 m²/624 ft²
    • Non-smoking
    Enter dates to see prices
    1-Bedroom Ocean View Twin Suite - Non-Smoking
    1-Bedroom Ocean View Twin Suite - Non-Smoking
    ...
    • Room size: 91 m²/980 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices

    What people love about The Windsor Hotel Toya Resort & Spa

    • 9.2
      Exceptional

      "Hotel rooms with superb view."

      Meiny

      |

      January 3, 2019

    • 8.4
      Excellent
      Location

      "Truly awesome location with commanding view of the lake and ocean!"

      Hui L.

      |

      September 8, 2016

    • 10.0
      Exceptional

      "Celebrity treatment and prices at the restaurants were reasonable."

      TAN

      |

      January 22, 2018

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    More about The Windsor Hotel Toya Resort & Spa

    More about The Windsor Hotel Toya Resort & Spa

    10.0
    Exceptional

    "Very wonderful hotel"

    YU F.

    |

    April 23, 2018

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    An overview

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    What they offer

    9.6
    Exceptional

    "We ordered room service instead which was a nice touch seein..."

    Shallyna

    |

    March 20, 2018

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    Property's guest policies

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    Some helpful facts

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    Reviews of The Windsor Hotel Toya Resort & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (360)Booking.com Reviews (544)
    8.8
    /
    10
    Cleanliness9.4
    Facilities8.9
    Location8.5
    Room comfort and quality9.4
    Service8.9
    Value for money8.0
    All languages
    All guests (360)
    All room types

    Show reviews that mention 

    Showing 211 verified guest comments
    12345
    10.0
    Exceptional
    Wei from Singapore
    Family with teens
    Superior Lake View Twin Room - Non-Smoking
    Stayed 1 night in April 2019

    Amazing hotel ”

    One of the best hotel I suppose in Toya area, Luxurious and I highly recommend it for the amazing view over Toya. Highly amazing service that pamper all kinds of travellers. Amazing food served during breakfast and not forgetting a wonderful bakery. Highly recommend to everyone visiting Toya

    Reviewed April 25, 2019
    9.2
    Exceptional
    YUE from China
    Solo traveler
    Superior Lake View Twin Room - Non-Smoking
    Stayed 1 night in March 2019

    We had supreme lake view room. The view was great. Hotel had super good service. But below are some ”

    1/ Male and female uses outdoor hot spring in turns. We did not have chance to use outdoor. The hot spring was indoor with frosted glass which means no view at all. We stayed in some other hot spring hotel in Hokkaido. Their price were more reasonable with beautiful view that you can enjoy during hot spring. 2/ Not environmental friendly? I came across this strange thing in bakery shop: I bought around 4-5 pieces of bread and ask the shop keeper to put all bread in one paper bag when pay. (I did not want to waste 4-5 paper bags) The shop keeper rejected and ask me not to eat in lobby but in room. I AM going to eat in my room not in lobby. WHY WOULDN’T I? She was rude judging me like that. But since her English was not very good and I did not want to argue so it’s fine then I ask no need plastic bag (did not want to waste a plastic bag to put all paper bagels in. I intended to take the paper bags back room) she rejected too and acted even more rude when packing my bread. Not sure if saving plastic/paper bags is Japanese culture that I offended. If yes, please accept my apology. If not, I would suggest the hotel be more environmental friendly.

    Reviewed March 04, 2019
    10.0
    Exceptional
    SIU from Hong Kong
    Couple
    Superior Lake View Double Room - Non-Smoking
    Stayed 1 night in October 2018

    Luxury hotel with beautiful scenery”

    Luxury Hotel, big size room, with beautiful lake view.

    Reviewed May 09, 2019
    9.6
    Exceptional
    Shallyna from Australia
    Couple
    Stayed 1 night in March 2018

    Absolutely stunning view ”

    We got a room on the 15th floor and we had the most amazing view of Lake Toya - absolutely breathtaking. Yes the accommodation is on the expensive but this resort is so well equipped and beautifully maintained. Staff were super prompt and attentive, they helped take in our luggage from when our car pulled up, we received complimentary parking, drinks on arrival to the main lobby area where the is either a harpist or piano playing. I do recommend making a reservation at any of the restaurants for dinner, even though the hotel is huge, it wasn't fully booked but all the dinner time slots were taken as we didn't make a reservation at the french restaurant as the facilities list didn't indicate it was a requirement like the other upper scale restaurants, however they were fully booked until 8pm (we went to get dinner at 530pm as we didn't have a proper lunch that day). We ordered room service instead which was a nice touch seeing as our room was so beautiful to stay at anyways.

    Reviewed March 20, 2018
    9.2
    Exceptional
    Yu from Singapore
    Group
    Stayed 2 nights in December 2017

    Hotel with a view”

    while the hotel is not considered accessible, the view is to kill for, only if you have your own transportation, e.g. driving. The hotel have 2 views, lake view and sea view and as its located way up on top of the "mountain", the view is incredible. I was there during winter while it was snowing heavily and we even spotted a wild fox while driving down to the lake toya town. Be careful while driving in winter though as the road might be frozen and can be really slippery.

    Reviewed January 08, 2018
    8.0
    Excellent
    Kraivut from Thailand
    Business traveler
    Stayed 1 night in August 2017

    Beautiful weather up there on the summit ”

    What a pity we couldn't catch the glimpse of Lake Toya from the hotel when we were there last week due to fog from scattered precipitation. Luckily the cable car was in operation and we were able to see the view as we descended. Love bento set breakfast and set dinner at Tojisanka, especially the beef, very delicious. Too bad we were in the same room with Chinese guests who kept talking pretty loud so that kind of ruined our evening.

    Reviewed August 15, 2017
    8.4
    Excellent
    Wai from Hong Kong
    Group
    Stayed 1 night in May 2017

    A grand hotel with a majestic view”

    Overall my experience was better than satisfactory. The staff was very polite in general, though restaurant staff might need further training, but it is relatively minor. It is too bad the cable car was not in service during my visit though.

    Reviewed May 29, 2017
    10.0
    Exceptional
    LEE from Brunei Darussalam
    Family with teens
    Stayed 1 night in December 2016

    December Snow is pretty”

    You can see Lake Toya from the hotel room windows. It's an amazing view. As we traveled in December there isn't much place to visit out of the hotel but the hotel itself has skiing facilities and other winter sports and activities. The food was good.

    Reviewed January 15, 2017
    8.7
    Excellent
    Jacksen from Indonesia
    Couple
    Stayed 1 night in December 2015

    hotel at a mountain top with breathtaking views”

    Spectacular views, Amazing restaurants and outdoor onsen

    very relaxing and a good stay to recharge, the hotels' lobby was spectacular with its top to bottom glass panels overlooking the lakes. plenty of top notch fine dining restaurants such as arashiyama kitcho and another 3 michelin french restaurant. The largest drawback was however its lack of activities. When i went there , there wasn't much to do except to eat and onsen (hot spring batH)and just lounge around at the lobby area. Being a resort as it states, it should have provided more activities.

    Reviewed December 31, 2015
    9.0
    Exceptional
    Hong from China
    Family with young children
    Stayed 2 nights in February 2015

    beautiful but a bit confined”

    Great Room, spacious lobby and nice view and fantastic skii resport

    Windsor's room is fantastic, spacious and overlooking an amazing view with both snowy forest,Toya Lake and seaside. However, the Hotel is a bit isolated from the Toya Lake being on the mountain. If you look for skiiing, this is a great place. IF you look for moving around the city, this is a bit far. Restaurants need early booking, or you end up with room services. Staff are polite, but their English certainly can be improved...

    Reviewed February 10, 2015
    10.0
    Exceptional
    yenny from Indonesia
    Family with teens
    Stayed 3 nights in July 2014

    the hotel has very nice location, mountain scenery”

    the food and beverage is complete

    really nice, hotel for reflexing and refreshing, you can sit down at the restaurant to enjoy the beautiful scenery of the mountain snowing, you can enjoy the skiing activities there and is suitable place for families holiday

    Reviewed August 01, 2014
    9.7
    Exceptional
    Taveenan from Thailand
    Couple
    Stayed 2 nights in October 2013

    One of the best resort i've ever been to”

    spectacular view with luxury services

    this hotel is one of the best resort i've ever been to as i travelled around the world. The restaraunts are magnificent. 3 of them are michelin stars. The food is great with a superb services. The room view is the best view of lake toya and ocean. You dont have to go to any mountain for a view like anybody. I could say you can find it here at this hotel. I will definately come back here again for my next visit without any doubt.

    Reviewed November 02, 2013
    10.0
    Exceptional
    Chin-Ni from Taiwan
    Couple
    Stayed 1 night in January 2013

    Very luxrious”

    Beautiful View, wonderful facilities, great service

    I really like this hotel. It is a very romantic place. The hotel is very well-decorated. Besides permanent fixtures, their seasonal decorations such as snow man or snow caves are are all wonderful. The breakfast was sooooo good you won't believe it!

    Reviewed April 17, 2013
    9.0
    Exceptional
    David from United Kingdom
    Couple
    Stayed 1 night in February 2013

    Excellent hotel to stay for winter activities.”

    Lake View, size, service, food.

    The sheer size and scale of the hotel is something you don't really get in Japan. Even driving to the hotel you can see from quite far away the hotel perched on top of the mountain overlooking Lake Toya. When you finally arrive, then you get a feel of how big the hotel actually is. We had originally booked Junior ocean view suite, but I think we got upgraded as we were on our honeymoon. The view from the room was amazing. They have one 3 Michelin starred restaurant and another restaurant with 1 Michelin star.

    Reviewed March 02, 2013
    9.7
    Exceptional
    CHOLATHORN from Thailand
    Couple
    Stayed 1 night in September 2012

    Great service& excellent hotel”

    Great staff with service mind, excellent view

    This hotel is so impressive. There is pick-up service at train station.It takes about 30 mins. When I reached at hotel, hotel staff lead us to lobby for check-in. While we're waiting for that process, welcome drink 's served. The view of this hotel is outstanding. It locates in the middle of lake and the ocean. Its room is clean. You can see the sun rises in your room. Besides, in the evening you can see the fireworks in your room. It's very beautiful.

    Reviewed October 01, 2012
    8.4
    Excellent
    DAVID from United States
    Group
    Superior Ocean View Twin Room - Non-Smoking
    Stayed 2 nights in November 2018

    One of a kind, great hotel !”

    Great views make this hotel truly one of a kind in the world. Huge lobby and open space are just few of many attractive features of this hotel. We received an ocean-view room which was very hot due to afternoon sun. Turned the a/c all the way down, still couldn't cool the room down. The mgmt explained that it's a 20 year old hotel, so the a/c is getting old. It sits atop a large hill in a national park, so there is nothing in the near vicinity. Getting there is a small problem. But it's one of a kind experience for sure !

    Reviewed November 16, 2018
    9.2
    Exceptional
    Meiny from Indonesia
    Family with teens
    Superior Lake View Twin Room - Non-Smoking
    Stayed 1 night in December 2018

    Exceptional”

    Hotel rooms with superb view. The only set back is that lunch and dinner have to be inside the hotel, and not cheap.

    Reviewed January 03, 2019
    8.4
    Excellent
    BYUNG from South Korea
    Couple
    Superior Lake View Double Room - Non-Smoking
    Stayed 3 nights in November 2018

    Great”

    Second time visit, still unparalleled on the view near 500km radius.

    Reviewed November 21, 2018
    9.2
    Exceptional
    Hyungwon from South Korea
    Couple
    Superior Lake View Twin Room - Non-Smoking
    Stayed 1 night in November 2018

    Great hotel, agoda didn’t got lowest price, double check Japanese site!!”

    Amazing view, nice staffs with poor accessibility.

    Reviewed November 11, 2018
    10.0
    Exceptional
    tjhai from Indonesia
    Solo traveler
    Stayed 1 night in January 2018

    Wonderful”

    Unexpected place to stay for winter holiday. Like to been there, all of there was perfect for me, the view of white from snow..... will been back for sure!

    Reviewed October 30, 2018
    12345
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