The Yama Hotel Phuket
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The Yama Hotel Phuket

Soi 2, Patak Road, Kata, Phuket, Thailand, 83100
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Superior Sea View Double Or Twin - Guestroom The Yama Hotel Phuket
Superior Sea View Double Or Twin - Guestroom
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    Lobby The Yama Hotel Phuket
    Lobby The Yama Hotel Phuket
    Swimming pool [outdoor] The Yama Hotel Phuket
    Superior Sea View Double Or Twin - Guestroom The Yama Hotel Phuket
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    Swimming pool [outdoor] The Yama Hotel Phuket

    The Yama Hotel Phuket Reviews

    8.4
    Excellent
    /10
    (1070 reviews)See what guests said
    9.2
    Exceptional

    "The Yama hotel staff are really friendly and helpful with an..."

    Sean

    -

    December 18, 2018

    9.2
    Exceptional room comfort and quality
    Recommended by 82% of guests

    Things you’ll love about The Yama Hotel Phuket

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Good
    Location
    6.8
    See map
    Popular
    Nearby
  • Phuket Big Buddha880 m
  • Kata Beach1.5 km
  • Karon Beach3.22 km
  • Wat Chalong4.16 km
  • Nai Harn Beach4.9 km
  • Promthep Cape6.88 km
  • Patong Beach8.41 km
  • Phuket Fanta Sea15.3 km
  • Kamala Beach15.35 km
  • Surin Beach17.66 km
  • Value for money8.8
    Distance to city center20.4 km
    Location rating6.8
    Nearest airportPhuket International Airport (HKT)
    Distance to airport32.0 km

    Rooms available at The Yama Hotel Phuket

    9.2
    Exceptional
    Room comfort & quality
    Superior Sea View Double Or Twin
    Superior Sea View Double Or Twin
    ...
    • Room size: 32 m²/344 ft²
    • Partial sea view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Deluxe Sea View With Balcony
    Deluxe Sea View With Balcony
    ...
    • Room size: 41 m²/441 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Superior Mountain View Room
    Superior Mountain View Room
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    1-Bedroom Executive Sea View Suite
    1-Bedroom Executive Sea View Suite
    ...
    • Room size: 63 m²/678 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Mountain
    Deluxe Mountain
    ...
    • Room size: 41 m²/441 ft²
    • Mountain view
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 41 m²/441 ft²
    • Mountain view
    • 2 king beds or 1 king bed ...
    Enter dates to see prices
    Deluxe Pool Access Room
    Deluxe Pool Access Room
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Family Bunk room
    Family Bunk room
    ...
    • Room size: 41 m²/441 ft²
    • Mountain view
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
      Enter dates to see prices
      Deluxe Mountain View
      Deluxe Mountain View
      ...
      • Balcony/terrace
      Enter dates to see prices
      Have a question for The Yama Hotel Phuket?

      What people love about The Yama Hotel Phuket

      • 6.0
        Review score

        "Clean, beautiful hotel with attractive designed rooms and friendly staff and that's about it."

        Claire

        |

        January 9, 2019

      • 8.8
        Excellent

        "The staffs' hospitality is very nice."

        Nirun

        |

        April 5, 2018

      • 8.0
        Very good

        "The room was clean and tidy."

        Sukanya

        |

        August 28, 2017

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      More about The Yama Hotel Phuket

      More about The Yama Hotel Phuket

      8.4
      Excellent

      "the room was lovely and were nicely cleaned with fresh towel..."

      Maureen H.

      |

      December 23, 2018

      An overview

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      What they offer

      9.2
      Exceptional

      "Nice hotel with awesome staff."

      Anna C.

      |

      January 1, 2019

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of The Yama Hotel Phuket from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1070)Booking.com Reviews (571)
      8.4
      /
      10
      Cleanliness8.8
      Facilities8.5
      Location6.8
      Room comfort and quality9.2
      Service8.9
      Value for money8.8
      All languages
      All guests (1070)
      All room types

      Show reviews that mention 

      Showing 734 verified guest comments
      12345
      8.4
      Excellent
      Nurun from United Kingdom
      Couple
      Superior Mountain View Room
      Stayed 3 nights in January 2019

      Great Hotel”

      Stayed here for a few nights during a tour of thailand, its a great location iver looking the mountains you can also get a glimmer of the big budda over the mountains, however the location is not so great, if you plan to go anywhere the tuk tuk and taxi ride will cost you 300+ bhuts each way...more if you do not bargin with the driver, overall the hotel was clean had lots facilities like the outdoor pool, gym and kids play area, staff were very helpfull and pleasant.

      Reviewed January 17, 2019
      8.4
      Excellent
      Maureen from United Kingdom
      Group
      Superior Mountain View Room
      Stayed 8 nights in December 2018

      Mixed feelings”

      The hotel is beautiful and the staff were very helpful but despite the hourly shuttle service to/from Kata, I wouldn't choose to stay here again. It's not the hotel's fault, but taxis in Phuket, all over the island, are ridiculously expensive and the last shuttle back from the beach to the hotel is at 4.45pm. My one other gripe is that the cheapest bottle of wine was 690 baht and they only stocked 3 bottles of it and didn't replenish when it ran out. The other, more expensive wines, were not to our taste unfortunately so when my friend and I bought some from a wine store and asked (deciding to be up front instead of sneaky) if we could drink it by the pool, we were told we would have to pay 300 baht corkage!!! 100 baht would have been ok, but 300!!?? The staff are very pleasant but it was a bit difficult to make ourselves understood. Other than that, the room was lovely and were nicely cleaned with fresh towels and complimentary bottles of water daily.

      Reviewed December 23, 2018
      9.6
      Exceptional
      Samantha from United States
      Couple
      Deluxe Sea View With Balcony
      Stayed 2 nights in April 2019

      Comfortable and inexpensive”

      The rooms were very comfortable and clean, and for a good price. Location was beautiful being up the hill but transportation down to the beach was expensive. They have a free shuttle but if you miss it you have to wait for the next hour.

      Reviewed April 18, 2019
      10.0
      Exceptional
      Magen from United States
      Solo traveler
      Stayed 4 nights in March 2019

      Amazing view ”

      Great Location. Views were amazoning. I had a room on the 5th floor. Corner room overlooking the pool. You can see the Big Buddha from the hotel. 7/11 is walking distance. Staff is nice and friendly. I did not eat breakfast here. I thought they were expensive.

      Reviewed March 17, 2019

      Dear Valued Guest, Thank you for staying with us, we very appreciated that you were happy with our hospitality. Regarding the breakfast, it costs you only THB 300 we have an international breakfast buffet, you could enjoy a variety of fruit juices. Look forward to seeing you soon. Best Regards, Klittuch

      Responded March 18, 2019
      The Yama Hotel Phuket
      9.2
      Exceptional
      Chanwit from Thailand
      Group
      Superior - Breakfast
      Stayed 1 night in October 2018

      Amazing hotel”

      I got an excellence services from the staff. They have service mind and very polite to all gueses. They also upgraded my room to seaview with balcony. The room is spacious. The location is quite far away to Kata beach which suitable for own driver. However, the hotel has shuttle service to the beach.

      Reviewed October 25, 2018
      8.0
      Excellent
      Morakot from Thailand
      Group
      Family Room
      Stayed 2 nights in September 2018

      Beautiful view”

      Everything was great especially the view and the pool. Staff was super friend and service like 5 stars hotel. I had some problems in the room (found some white powder on the wall) and they have managed to clean it for us right away. There r shuttle bus going to the beach ,but not so often so i suggest if you have a car or motorcycle is better.

      Reviewed September 20, 2018
      8.4
      Excellent
      Morakot from Thailand
      Group
      Superior Mountain View Room
      Stayed 2 nights in September 2018

      Great view on the hill ”

      Everything was great especially the view and the pool. Staff was super friend and service like 5 stars hotel. I had some problems in the room (found some white powder on the wall) and they have managed to clean it for us right away. There r shuttle bus going to the beach ,but not so often so i suggest if you have a car or motorcycle is better.

      Reviewed September 20, 2018
      9.6
      Exceptional
      Chew from Singapore
      Couple
      Deluxe Pool Access Room
      Stayed 3 nights in August 2018

      Clean Resort”

      Probably one of the best resorts I have stayed in Phuket. Spacious and clean rooms with friendly staff. They provide timely shuttle services to and from the beach as it is not as accessible as staying in Patong. But if you ride, you can rent a motorcycle and get around just fine. :)

      Reviewed August 28, 2018
      10.0
      Exceptional
      LEWIS from Singapore
      Couple
      Superior Mountain View Room
      Stayed 2 nights in July 2018

      Good holiday hotel in Phuket”

      This hotel definitely worths every penny spend. It’s the best 4-star hotel in Phuket: very accommodating staff who goes extra length to make our room just like what we wanted, good command of English language, stunning Swimming pool especially at night, and easy access to the beach via complimentary shuttle service. We stayed for only 2 nights although I wished we could stay longer. Next time we will stay here again :)

      Reviewed July 22, 2018
      8.0
      Excellent
      Alex from United Kingdom
      Family with young children
      Superior Mountain View Room
      Stayed 4 nights in July 2018

      Modern hotel quiet location ”

      Nice roomsand modern hotel , pool a bit small but ok. Staff polite and helpful. Slightly away from the beach so need transport to reach hotel , dangerous road entrance on a hill bend - shame about the rubbish dumped at the bottom of the road. Other than that we really enjoyed staying at the Yama.

      Reviewed July 16, 2018
      8.4
      Excellent
      Yeonhwa from South Korea
      Group
      Superior Mountain View Room
      Stayed 3 nights in June 2018

      가격 대비 깔끔하나 자동차나 오토바이를 렌트하지 않는다면 비추 ”

      호텔은 지은지 오래되지 않은 것 같아 모던하고 깔끔합니다 조식도 괜찮았어요 그런데 오토바이나 차를 렌트 하지 않는다면 이동이 좀 불편합니다 생각보다 해변이 멀어서 걷기 어려워요. 큰 대로를 한참 걸어야서 위험하기도 하구요. 호텔 셔틀을 예약하면( 1시간 마다 운영) 4시 30분이 마지막이라 저녁도 못 먹고 들어와야해서 결국 이용 못했어요. 호텔 썽태우로가면 근처니까 손님 필요할 때 왔다갔다 해도 될 것 같은데.. 굳이 예약 받아서 1시간에 1대만 운영하는 것도 좀 이해가 안됩니다. 저녁 식사가 딱히 가성비 좋은 것도 아니라서.. 가족여행으로 자동차 타고와서 이용하기에는 조용하고 괜찮은 것 같습니다. (5분거리 정도인데 택시비가 편도 200밧이상..교통비 생각하면 다음에는 해변 도보거리로 숙박하려고요)

      Reviewed June 22, 2018
      8.4
      Excellent
      Pornchanok from Thailand
      Couple
      Superior Mountain View Room
      Stayed 1 night in May 2018

      Everything is good except the security guard named "Chom"”

      The view from their swimming pool is the best. The swimming pool is also good except that the jacuzzi really needs cleaning because I could feel sand all over and it was kinda moldy. The room is nice. The view is great. This hotel's swimming pool is really best for photos. Staff members were nice except one man at the parking area (I guess he's the security guard) named "Chom." The way he spoke to us was not at all polite. Even though we made sure we said "krub" and "ka" at the end of every sentence and tried to be nice, he was so blunt and treated us like non-guests. We were never serious about this kind of thing and we treated everyone in a friendly and humble way, still I think it is good to keep a good impression of your hotel since he's the first to meet your guests and the last to say goodbye. So he gives the first impression (if it is to be impressive or not) to all guests and surely leaves the last impression (impressive or not), which I find very important in service and hotel industry. ทุกอย่างดีค่ะ สระว่ายน้ำสวย วิวสวย ถ่ายรูปสวยมาก ห้องสวย หลับสบายค่ะ ติดอย่างนึงอยากให้ปรับปรุงคือ พนักงานโบกรถ/รปภ. ที่ชื่อ "ชม" ไม่สุภาพเลย พูดจาห้วนๆ ซึ่งเขาเป็นคนแรกที่แขกต้องเจอ และคนสุดท้ายที่แขกจดจำ ในธุรกิจบริการ โดยเฉพาะอย่างยิ่งการโรงแรม การสร้างความประทับใจแรกและทิ้งความประทับใจสุดท้ายไว้เป็นสิ่งสำคัญ ซึ่งจะนำไปสู่การบอกต่อหรือไม่ ขึ้นอยู่กับความรู้สึกที่ทิ้งไว้ให้แขกด้วยค่ะ แนะนำด้วยความหวังดีค่ะ เพราะคุณน้าที่ชื่อชม เป็นด่านแรกและด่านสุดท้ายที่แขกต้องเจอ มีผลมากนะคะกับความประทับใจโดยรวม พนักงานรีเซพชั่น รวมถึงส่วนอื่นๆ น่ารักค่ะ

      Reviewed June 02, 2018
      8.4
      Excellent
      Chelsey from United Kingdom
      Solo traveler
      Superior Mountain View Room
      Stayed 3 nights in May 2018

      Clean and spacious”

      I stayed here for 3 nights solo and booked through agoda! Amazing value for money as I had a discounted price and for what I paid it was a luxury. Staff were friendly and food was ok although a little pricey but standard for it being a hotel. Without transport there is not very much around. Overall lovely clean hotel with nice pool area, good value for money. If you are looking for somewhere a little quieter it’s great and they do a free shuttle bus to Kata beach every hour every day although I didn’t use this benefit.

      Reviewed May 25, 2018
      2.4
      RuiPing from Singapore
      Group
      Family Room
      Stayed 5 nights in February 2019

      Not value for price. Poor location not close to kata beach or other food eateries. Inconvience”

      I feel that this hotel is over-rated. 1. The location is not close to kata beach or any eateries. We have to take taxi to the beach (ard 200baht ea) as the shuttle bus provided by the hotel end at 430pm which is really very early. 2. The hotel food is really bad taste and need to wait for an hour. 3. Poor staff response on customer needs. We requested for tooth brush as there was nope found in our room. We waited for 2 hours for it, by the time some of us already fallen aslp. 4. We stayed for 5 nights, requested for cleaning daily. But we found that the toliet was not clean as requested as the shower drain area is stuck with residues after the third day. Thus we know that the cleaner did not really clean the room. I usually give good review as my expectation for my stay is not high. But I really feel that this hotel cant even meet my basic expectations with the price i paid for.

      Reviewed February 14, 2019
      2.8
      Wei from Malaysia
      Group
      Superior Mountain View Room
      Stayed 3 nights in February 2019

      Facilities and services dont deserve 4.5 stars”

      1)Rooms basic amenities is not well prepared & organised- no toothbrushes and toothpaste upon requested. 2) toilet no proper towel/clothes hanging racks. 3) shuttle provided doesn’t arrangement was disappointing- China tourist was given priority despite we have followed their advice booked in advance. No proper explanation was given. 4) some staff are helpful but language barrier not able to understand guests needs and requests.

      Reviewed February 06, 2019
      2.8
      PAUL from United Kingdom
      Family with young children
      Superior Mountain View Room
      Stayed 5 nights in February 2019

      Worst hotel experience ”

      1. Reception: we were told that check-in was at 2pm. We stood at reception at 2, waiting to get to our room with our 1-year old baby girl but has to wait for nearly 15 minutes because there was just one girl at reception dealing with a few requests for check-in. 2. Room: for the price we paid, the room we got and the state of hygiene it was in was painfully disappointing. We were ushered into a room with no bathtub even though a bathtub was promised. The floor was gritty with dirt and the baby cot that we paid for was smelly and filled with brown mould.. We complained and got the management to change the cot for us. They even admitted it was dirty. 3. Restaurant: food was overpriced and bland. Be prepared to pay over-the-top prices for really salty, borderline inedible food. 4. Location: really far from anything of interest. Considering we have a baby and have to bring a pram around. The staff did not accommodate us in anyway in terms of transport to be beach and back. We were shunted into a truck-like contraption and carted to the beach and back in a big group of 12. Furthermore, the last shuttle from the beach to the hotel was at 16:45. Meaning we had no choice but to eat expensive food at the hotel or pay to get a taxi for bring us to restaurants. Overall, we were not happy at all with the facilities, room and service we received here and considering all the rave reviews this hotel has, to say we were disappointed is the biggest understatement of the decade.

      Reviewed February 02, 2019
      6.8
      Good
      Dagmara from United Kingdom
      Solo traveler
      Superior Mountain View Room
      Stayed 4 nights in January 2019

      Nice hotel”

      Hotel is nice and new I would rate it 3 star. Breakfast was fine all freshly cooked. Location is very quiet...long walk to the nearest beach. Hotel offer shuttle buses. If you want to go to Patong connection is rubbish taxis very expensive we struggle to get taxi back as Yama is hight up the hill

      Reviewed January 20, 2019
      8.4
      Excellent
      wei from Malaysia
      Family with young children
      Family Room
      Stayed 4 nights in December 2018

      Great value for money”

      Room is clean, comfortable beddings, i was there one day when the staff did housekeeping. I saw her changing all the bedsheets in my room, we took 2 large beds in a room for our family. The manager at the restaurant is very friendly. A bit far from tourist spot, not walking distance, we rented a car, so travelling is not a problem for us.

      Reviewed December 18, 2018
      9.2
      Exceptional
      Sean from Singapore
      Couple
      Superior Mountain View Room
      Stayed 3 nights in December 2018

      Fantastic resort but not for the location ”

      The Yama hotel staff are really friendly and helpful with any queries that we have. We got a free upgrade to a seaview suite as well. The only thing that leaves much to be desired is the location. Either rent a car or a bike if you are intending to stay here. The hotel only provides an hourly shuttle bus to Kata beach (2-way) and the last shuttle is at 16:00hours. Other than the location, everything was great!

      Reviewed December 18, 2018
      8.4
      Excellent
      Janice from Canada
      Couple
      Superior Mountain View Room
      Stayed 4 nights in December 2018

      too far from anything.”

      hotel was lovely clean new modern. pool area nice and restaurant good, but the property is not within walking distance to anything. they do run a shuttle to the beach 4 or 5 times a day, but except for that you are taking taxis everywhere. If you do use taxi there is a little stand on the street just outside the hotel driveway. cheaper to get your taxi from there.

      Reviewed December 12, 2018
      12345
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