Exceptional”

What else can say, the view from our cottage facing the lake feels so awesome. The birds piercing in the evening, such an relax place to be filled with. Foods are good. Great staff especially in restaurant side.

Great staff and great resort - well worth a visit !”

- once we arrived we were welcomed with a drink and friendly staff. - the resort is a great place to relax and chill. The pool and spa area is amazing. - we choose to use spa and couples treatment of scrub, wrap, massage and jacuzzi which was all in a private room. One of the best spas I’ve been too ! - we also hires out a house boat which was a unique experience which we also enjoyed with a private chef on board. The food was really yummy too. - the main thing the staff were amazing especially Neethu front of house who was always there with a smile and info. - breakfast was great too. - we went for a cottage room which was spacious and also had an outdoor shower for an experience (and an indoor too !) - would defo go back !

"Awesome" is an understatement!!”

we were on a luxury trip to Kerala and planned to stay in the finest.When it was KUMARAKOMS turn, we were confused between few properties, and we are so glad and grateful that we chose zuri. What a service, what a property, what amazing views..just speechless. It was so good!!Just one thing, dot go for basic rooms atlas upgrade to lagoon view rooms for the best experience.Also don't forget to go to the spa as its really one of the best spas of Asia. Thank you Zuri for such memorable holidays<3 Highly recommended.

Excellent property but Horrible Food”

The property is excellent ( location, views). But the food is horrible. Lousy buffet breakfast. Inspite of the extremely high room tariffs they charge Rs 350/- per person for boat ride. The condition of the boat was also bad. Not recommended.

Excellent Property, Great Experience ”

It is worth to come to Kumarakom and enjoy your stay at Zuri. Excellent rooms with nice lake view and lots of facilities to enjoy in the property. Staff /Cleanliness/Food/Entertainment everything was very good

Mosquito infested rooms and bad for your money”

I booked this hotel with lagoon view, once we got our rooms we found lagoon view is actually a small dig out lake. When I complained about it, staff was happy to negotiate our upgrade which we got after paying more $$$. Upgraded room was excellent with pool only to find out it was full of mosquitos. My both kids were bitten by mosquitos and next day we had to rush them to hospital where doctor said we have to do dengue test. It destroyed our whole trip. This property is big on name and location but very poor at service and safety. I am wondering why no one in staff noticed that rooms are full of mosquitos, why no mosquito repellent? I paid over $1100 for a night just to get dengue. BTW they have activities but all of them closes after 6PM and they have boat ride but you have to pay for that and you will be disappointed to take that ride. Restaurant at property is so so with okay food. I am asking for refunds. I will not recommend anyone to stay here, if you do stay make sure you

Excellent property needs maintenance ”

Very nice property and excellent view points. But having said that few things need a check for example the air conditioners need maintenance. The wooden doors badly need to be repaired or replaced,especially of the lagoon view rooms. Staff is cordial and polite but breakfast lay is pretty average. To sum up it is a nice resort but lacks the basics to be given a five star.

Excellent property...”

Excellent property with lot many amenities, location is amazing & its worth to spend. Little more improvement required for food availability, variety & quality. Staff at the check-in are great for their hospitality...Thanks

Amazing hospitality”

Highly recommend this hotel for a stay before, during or after a backwaters trip. Hotel has great facilities (including a lovely pool) and is set beautiful on a private lagoon. The cottages are particularly recommended for privacy and high quality specification, including outdoor and indoor shower! Real highlight was the staff. The hospitality we received during our recent trip was the best we received in India. From a very warm welcome to continued assistance and nice touches throughout our visit. Thanks so much!

Lovely property”

The response from all the staff was excellent Luxury Boat trip appeared to be expensive, but at the end of the trip , we felt that it was great & worth, They take so much care about everything

Loved it”

Its a Fantastic place. Have no complaints at all. Will recommend this place

Exceptional”

Resort is fabulous and loved the cleanliness. staff very friendly and helpful. only thing too hot in April so couldn’t make use of all the facilities. Abilash arranged a fabulous boat for us👌With sumptuous meals on board😋

Great place to unwind and destress”

Tavel time can be daunting if you had a long haul flight to Cochin. Suggest you rest overnight , do a morning sightseeing tour then travel to Kumarakom. The resort staff are just great and the Kerala cuisine available is unbelievable.

Wonderful Stay wiht a pinch of salt.”

It was a memorable stay, hats off to the designer of Zuri resort. Not a single element was out of place. The food was also fantabulous. I dont understand why the earlier reviewers stated the food was not good!!! The only thing that was off was the fact that during our check out , in the final bill receipt , we were billed for 10th march 2015 dining also, when our actual stay was from 13-15th march.2015. But the staff quickly cleared the same stating some room number mixup. I advice fellow travelers to double check the bill receipt.

nice place to stay”

Zuri Kumarakom has been a great experience in the heart of Kerala. Five stars services right from the first I entered the lobby until they drop me to the airport. Foods are excellent, they served from delicious international to very tasty of local Indian food. Try their dosa on breakfast, highly recommended. Room is very excellent and best place for holiday. Highly recommended.

Lovely hotel that was really relaxing”

Zuri was a lovely resort that really helped us relax and chill out! The staff were prompt and helpful. The rooms were maintained well enough and the grounds were impeccable. The hotel is world class standard. We enjoyed the facilities Zuri offered - yoga classes, pool, spa, shows at dinner. The only negative was probably the food at the seafood restaurant - it had almost the same food offered at The Lime Tree and the wine liest was exclusively indian. Food there was also very average. Having said that, The Lime Tree buffet spread was great - got to try a good spread of Indian food that was really good.

Huge property with amazing Ameneties”

the hotel was great, lots of free amenities, cycling, boating, jaccuzzi, yoga etc.drivers were very helpful. the hotel was very helpful as i had forgotten my laptop charger and had left for munnar the next day, however the hotel staff arranged for my laptop charger to reach the airport on my day of departure and this was done free of cost. travel options through the hotel were a bit expensive.

great location with great views for all rooms”

We had a great stay the staff where great, rooms where spacious and comfortable, the lake in the middle of the lake which almost all rooms face is great and it connects to the main lake. Only complaint was the prices of some off the optional extras which was high.

Good hotel choice in The Backwaters”

Overall the Zuri was a great place to stay. The rooms are spacious and sooo comfortable, the setting is magnificent. Sitting beside the lake watching the amazing sunsets was the highlight of each day. You do feel a little bit "captive" and get the feeling management would prefer you not to leave the compound. One night we asked for an auto rickshaw to be organised and it all seemed very hard, had to insist on it or it wouldn't have happened. Breakfasts are great but the dinner buffet is disapointing hence the need for the autorickshaw to go elsewhere. Spa is beautiful but very epensive. We orgainised excellant treatments at the property next door for 30% of the Zuri's prices. Staff were if anything over zealous in helping out. Just a sideways glance in the restaurant or at the pool had them all over you. Might be the kind of service the domestic market insists on but we found it too much. The only time we really wanted attention was at reception which seemed to be the only part of the hotel lacking in staff. Just as well they have rahul there or nothing could be sorted out. Overall it's a good place to stay and with a few little tweeks could be great!

Best place in kerala”

it is the best place for relaxation,fun and for healthy food. i honestly say it is the best place in 'gods on country'