The Zuri Kumarakom
The Zuri Kumarakom
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10.0
Exceptional

"Serene and tranquil experience"

Vaishali

|

October 28, 2016

Lagoon - Guestroom The Zuri Kumarakom
Lagoon - Guestroom
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Lobby The Zuri Kumarakom
Lobby
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Swimming pool [outdoor] The Zuri Kumarakom
Swimming pool [outdoor]
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Swimming pool [outdoor] The Zuri Kumarakom
Swimming pool [outdoor]
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See map The Zuri Kumarakom
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Excellent
Location
8.9
See all 60 photos The Zuri Kumarakom
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What guests are saying:
Its a wonderful Luxury resort
koshy from India
Family with young children
This hotel is amazing, top of the line staff, and the accommodations are outstanding
Jennifer from United States
Couple
it was a great place to be... staff was very friendly.
Atul from India
Family with young children
the staff help me to arrange car to drop me to the house boat the contact the staff to check the location of the house boat
Sheikha from United Arab Emirates
Couple
really relaxed with kids,but april time is summer bit hot
PRAKASAN from India
Family with young children
We had a great stay the staff where great, rooms where spacious and comfortable, the lake in the middle of the lake which almost all rooms face is great and it connects to the main lake. Only complaint was the prices of some off the optional extras which was high.
marc from Australia
Couple
Brilliant stay exceptional service by thanks guys
Hisham from South Africa
Couple
Enjoyed every minute of my staff Absolutely beautiful location with clean accomodation Food was delicious and staff were friendly and courteous Heaven on Earth
Param from Australia
Couple
Absolutely beautiful rooms, gardens and setting. But amazing resort and would certainly stay there again (but avoid the restaurant!).
Daniel from Australia
Couple
Excellent
From 96 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money7.8
Distance to city center2.00 Km
Location rating8.9
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.4
Excellent
Room comfort & quality
Presidential Villa with Private Pool
Presidential Villa with Private Pool
...
  • Room size: 72 m²/775 ft²
  • Balcony/terrace
  • 1 super king bed
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Cottage
Cottage
...
  • Room size: 45 m²/484 ft²
  • Lagoon view
  • 1 king bed
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Presidential Suite
Presidential Suite
...
  • Room size: 70 m²/753 ft²
  • Lake view
  • 1 king bed
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Lagoon
Lagoon
...
  • Room size: 42 m²/452 ft²
  • Lagoon view
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Room size: 42 m²/452 ft²
  • Lagoon view
  • 2 single beds or 1 double b...
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Zuri Lagoon View Room
Zuri Lagoon View Room
...
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    Presidential Double/twin
    Presidential Double/twin
    ...
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      Room Pool View
      Room Pool View
      ...
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        Room - Pool view
        Room - Pool view
        ...
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          Home Standard
          Home Standard
          ...
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            Have a question for The Zuri Kumarakom?

            What people love about the property

            • 10.0
              Exceptional

              "Very good landscaped ,wonderful view."

              Abdul R.

              |

              January 30, 2016

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            More about The Zuri Kumarakom

            More about The Zuri Kumarakom

            6.8
            Good

            "Very nice place and relaxing"

            qassem

            |

            January 30, 2016

            An overview

            Show more

            What they offer

            8.0
            Very good

            "Calm and serene atmosphere."

            Milan

            |

            June 12, 2016

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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (96)Booking.com Reviews (184)
            8.5
            /
            10
            Cleanliness8.9
            Facilities8.7
            Location8.9
            Room comfort and quality8.4
            Service8.5
            Value for money7.8
            Provided by verified guests of Agoda
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            All guests (96)
            All room types
            Showing 66 verified guest comments
            1234
            10.0
            Exceptional
            dina from United Kingdom
            Couple
            Cottage
            Stayed 4 nights in November 2018
            Great staff and great resort - well worth a visit !”
            - once we arrived we were welcomed with a drink and friendly staff. - the resort is a great place to relax and chill. The pool and spa area is amazing. - we choose to use spa and couples treatment of scrub, wrap, massage and jacuzzi which was all in a private room. One of the best spas I’ve been too ! - we also hires out a house boat which was a unique experience which we also enjoyed with a private chef on board. The food was really yummy too. - the main thing the staff were amazing especially Neethu front of house who was always there with a smile and info. - breakfast was great too. - we went for a cottage room which was spacious and also had an outdoor shower for an experience (and an indoor too !) - would defo go back !
            Reviewed November 23, 2018
            9.2
            Exceptional
            Jigar from India
            Family with young children
            Lagoon
            Stayed 1 night in November 2018
            Excellent property...”
            Excellent property with lot many amenities, location is amazing & its worth to spend. Little more improvement required for food availability, variety & quality. Staff at the check-in are great for their hospitality...Thanks
            Reviewed November 16, 2018
            Thank you for taking the time to share your recent experience with us. We are so glad that your trip with us was an enjoyable one and that you will return the next time you are in the backwaters. We have noted your concern on food options and quality. We will definitely look in to this matter. We truly appreciate your kind words and look forward to welcoming you back again soon!
            Responded November 20, 2018
            The Zuri Kumarakom
            9.6
            Exceptional
            Naresh from India
            Family with young children
            Cottage
            Stayed 2 nights in November 2018
            Amazing property and great service”
            Spacious rooms and good activities in the resort
            Reviewed November 15, 2018
            Dear Guest, Thank you so much for choosing our resort. We are so glad we were able to meet all of our needs while you were here with us and we truly appreciate your kind words. We look forward to welcoming you back again soon!
            Responded November 20, 2018
            The Zuri Kumarakom
            10.0
            Exceptional
            John from United Kingdom
            Couple
            Lagoon
            Stayed 1 night in November 2018
            Amazing hospitality”
            Highly recommend this hotel for a stay before, during or after a backwaters trip. Hotel has great facilities (including a lovely pool) and is set beautiful on a private lagoon. The cottages are particularly recommended for privacy and high quality specification, including outdoor and indoor shower! Real highlight was the staff. The hospitality we received during our recent trip was the best we received in India. From a very warm welcome to continued assistance and nice touches throughout our visit. Thanks so much!
            Reviewed November 14, 2018
            Dear Guest, Thank you kindly for your review. We are delighted you enjoyed your visit to the backwaters and I am especially grateful for your compliments to our staff. We hope to have the pleasure of welcoming you back again soon.
            Responded November 20, 2018
            The Zuri Kumarakom
            8.8
            Excellent
            Darshan from India
            Family with young children
            Lagoon
            Stayed 3 nights in July 2018
            Excellent”
            Great staff! Very co-operative and polite. Lime tree restaurant was great and the the chef personally ensured that we got authentic kerala food. Excelent stay
            Reviewed August 02, 2018
            10.0
            Exceptional
            Kirschnee from South Africa
            Family with teens
            Deluxe
            Stayed 3 nights in April 2018
            Exceptional”
            Resort is fabulous and loved the cleanliness. staff very friendly and helpful. only thing too hot in April so couldn’t make use of all the facilities. Abilash arranged a fabulous boat for us👌With sumptuous meals on board😋
            Reviewed April 13, 2018
            9.2
            Exceptional
            Bashir from South Africa
            Couple
            Lagoon
            Stayed 1 night in March 2018
            Great place to unwind and destress”
            Tavel time can be daunting if you had a long haul flight to Cochin. Suggest you rest overnight , do a morning sightseeing tour then travel to Kumarakom. The resort staff are just great and the Kerala cuisine available is unbelievable.
            Reviewed March 28, 2018
            5.2
            vandana
            Couple
            Lagoon
            Stayed 1 night in February 2018
            Above average”
            We were very disappointed with our stay at Zuri. For a premium resort and high cost, the amenities, services was terrible. AC issues, staff issues. Extremely poor packed breakfast as we had an early flight. Not the service we expected at all.
            Reviewed February 19, 2018
            5.2
            vivek from India
            Family with young children
            Lagoon
            Stayed 2 nights in February 2018
            Poor service”
            Requested an technician to check for Ac . First they said he is on his way and then half hour later were told he is on another call. Glasses and cups not cleaned properly. Spa didn't have proper bathing facilities and no hot water. Swimming pool area couldn't provide a single bottle of water. Poor service for the price we paid.
            Reviewed February 07, 2018
            9.2
            Exceptional
            Aziz from United States
            Family with teens
            Cottage
            Stayed 1 night in January 2018
            Five star expensive property”
            Excellent location, clean room, rooms need updated amenities our rooms ac malfunctioned though was repaired.
            Reviewed January 13, 2018
            10.0
            Exceptional
            Medha from United Arab Emirates
            Family with young children
            Lagoon
            Stayed 1 night in December 2017
            Beautiful property”
            We were there for a just a day and it was too less to enjoy all the activities and explore the property.. would love to go back.
            Reviewed December 14, 2017
            9.6
            Exceptional
            Vikram
            Family with young children
            Lagoon
            Stayed 1 night in October 2017
            Fantastic hospitality”
            Great location. Amazing staff. Zuri was the highlight of our Kerala trip. Thanks Zuri team for the amasing hospitality. Hope to return soon. Special thanks to Mr. Manoj kumar & Sahil.
            Reviewed November 02, 2017
            8.8
            Excellent
            Rajesh from India
            Family with young children
            Deluxe
            Stayed 3 nights in October 2017
            Excellent”
            Nice property for activities. Rooms needs maintenance.Good food.
            Reviewed October 23, 2017
            9.6
            Exceptional
            selvakumar from India
            Family with young children
            Cottage
            Stayed 1 night in September 2017
            Great place for family vacation ”
            Battery vehicles shd be more
            Reviewed October 02, 2017
            9.6
            Exceptional
            dhruv from India
            Couple
            Cottage
            Stayed 2 nights in August 2016
            Excellent Property, Great Experience ”
            It is worth to come to Kumarakom and enjoy your stay at Zuri. Excellent rooms with nice lake view and lots of facilities to enjoy in the property. Staff /Cleanliness/Food/Entertainment everything was very good
            Reviewed March 15, 2017
            10.0
            Exceptional
            Kathryn from United States
            Couple
            Deluxe
            Stayed 3 nights in January 2017
            Serene, beautiful property. No reason to leave property ”
            No cons We felt as if were on oasis. Total relaxation Excellent care from staff
            Reviewed January 24, 2017
            10.0
            Exceptional
            Elizabeth from Australia
            Family with teens
            Deluxe
            Stayed 2 nights in November 2016
            Excellent ”
            Excellent
            Reviewed December 01, 2016
            10.0
            Exceptional
            Vaishali from India
            Family with young children
            Lagoon
            Stayed 3 nights in October 2016
            Memorable vacation in backwaters Kerala ”
            Beautiful property..serene and tranquil experience ..outstanding hospitality by the staff..a vacation and memories to cherish for years to come..
            Reviewed October 28, 2016
            7.6
            Very good
            Hari from India
            Family with young children
            Deluxe
            Stayed 1 night in October 2016
            Check in check out time11 and 3 pm to be reviewed”
            Check out at 11 ti be changed at least to 12
            Reviewed October 26, 2016
            7.6
            Very good
            Sheena from United States
            Family with young children
            Lagoon
            Stayed 1 night in June 2016
            Beautiful pricey place to unwind !!”
            I had come down from US to stay here for 2 days. The place is beautiful with traditional.kerala Architecture. The prices for the rooms were lil expensive. But the rooms were very modern and beautiful. Their menu was pricey too . I had a relaxing boat ride for 1 hour. They had some arts and craft activities for kids. I wanted to.extend my stay for a couple of hours more, which they quoted me a very steep price and didnt bother to negogiate at all. I had stayed in similar places in US for half the price. They did not have much activities to do either.
            Reviewed June 24, 2016
            1234
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            The Zuri Kumarakom
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