Thien An Riverside Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Le Hong Phong part of Quang Ngai, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.
Airport transfer
Valet parking
Pets allowed
Swimming pool [indoor]
Tennis court
Shuttle service
Free Wi-Fi in all rooms!
Excellent”
Friendly staff, good location
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Music disturb all night”
Unbelievable for a 4 star hotel let annoying upbeat music running getting to guest bedroom all night fr 20:00 till 6:00 am
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Short stay”
Very tired hotel. Room was clean, air conditioner in the room worked well. Restaurant worn out. The whole hotel needs a revamp. No pool. Closest one was 400mt away, poor condition, no shade.
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The worst ”
I called to book 2 rooms and the front desk staff asked me who do I book for? Vietnamese or foreigners? I asked what’s the difference? She said price for foreigners is higher. Very straightforward!!! I was upset but it didn’t look like there are many choices in Quang Ngai. We were driving down from Kon Tum. It was a long day so we didn’t bother to look for another hotel. I decided to book via Agoda so I got a better price because there are 2 foreigners with me. Checked in, the staffs a unfriendly( that’s fine to me cos I don’t give a sh*t anyway) but the rooms are dirty, AC didn’t work. They changed us to another dirtier room. We could not stay in that filthy room and asked to change again. We got a slightly better room but it was super noisy because people was partying on the reverse side restaurants also the school is right next to it we can hear the speaker very early in the morning. Anyway it wasn’t a pleasant stay.
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They didn’t let me stay. ”
Said that management decided that I didn’t have my 14 days quarantine as it was only 13. I asked why it was still advertising rooms. Basically what choice did I have but move on . What about you guys!!
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Acceptable”
Not value for the price
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Need a renovation”
The location is the best in Quang ngai. In front of the river. It used to be a best hotel in Quang ngai but need a renovation i think. The cheapest room is waste of money. Better give 5 us dollars and stay at delux is more worthy. The other 4 star hotel is in the central but nothing to do around there.
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Pleasant Surprise”
Stay for one night. Booked a river view suite but was given a President Suite - which is a pleasant surprise. Room was pleasant and spacious. There is water dispenser which was already filled with water and in warmer mode - ready for you to dispense hot water - thumbs up! Bath room was beyond expectation maybe because it is a President Suite - there were huge bath tub with jacuzzi feature and also a sauna. But I did not use those as I arrived pretty late in the night from Da Nang after a 3 hour drive, so just want to quickly shower and catch up on email. Wireless Internet works well. Room was clean and in order. Bed was okay but was hard as noted by other reviewers. Breakfast was really very simple and ordinary.
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Good location, pleasant service, clean rooms”
Staff were very pleasant & polite. Attentive to guests' needs though communication in English can sometimes be a problem. Overall, hotel has comfortable, clean room and toilet. There's a small gym at the rooftop. Machines were poorly maintained. Large space there has good potential. Management should look into cleaning up the place and servicing the exercise machines. Exercise mats & skipping ropes are also small investments that will be very much appreciated.
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Comfortable hotel”
had a wonderful stay at the hotel. some staff (maintenance, housekeeping) has major problem understanding english (took 4 trips before they understood i wanted my bath foam replenished! )but overall they were very helpful and tried to accomodate and help the guests. will defintely consider returning on my next trip. the "gym" at the roof top was poorly maintained. there were a couple of machines which may still work. hotel should look into servicing these and sprucing up the area a little bit. lots of space here with lots of potential.
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Nice place to stay”
Right in the center of the city, in front of the hotel is the night market, clean and nice room, will stay here next time
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Need a major clean”
The hotel is in a good location, however, it is let down by a hotel that has not been taken care of. Many light bulbs within the room needed replacement, there is mould throughout the bathroom area, and the rooms are generally in need of a renovation to bring them back to an acceptable standard.
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You can't expect to much for a sub urban city. ”
Expect the basic from hotel in quang ngai as they are just opening up and foreigners coming in.
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Grand Hotel Lobby”
The hotel lobby is very grand. The rooms are neat, clean and very spacious. Good view of the river. Service is not up to expectations.
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Value for money”
Hotel is old but has been maintained at reasonable level. Could be improved on the breakfast menu
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not ready to accept guest.”
I got up due to staff's singing in conference room. it was really terrible. How the hotel staff can disturb guest's sleeping. Room interior condition is worth with 2 stars grade. No motorbike rental service. No information for the tourist. They aren't ready to accept guests.
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This cannot be a four star hotel !”
There was a mix up at check-in which we did not want after a long day travelling. The room was clean but overall condition was poor. The wood strip floor was damaged and the finishes very worn. The shower room was also poorly finished and access to the bath/shower had no slip wall bracket support. However the bed was comfortable. Room service food turned up cold so we sent it back. We could not see how this hotel gained four star classification.
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pleasant and peaceful”
a pleasant and comfortable stay
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The indoor facilities are old and smell”
The room smells bad and bathroom is dirty. Outside of hotel and position are good.
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The room wasn't clean”
+ Location + Service - Cleanliness
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