Thistle Express Luton
Free Wi-Fi

Thistle Express Luton

The Mall, Library road, Luton Airport, London, United Kingdom, LU1 2TR
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Express Room Double Thistle Express Luton
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     Thistle Express Luton

    Thistle Express Luton Reviews

    8.8
    Excellent
    /10
    (101 reviews)See what guests said
    10.0
    Exceptional

    "Everything was perfect,good location,nice and clean hotel wi..."

    Suzanna

    -

    January 11, 2019

    9.2
    Exceptional service
    Recommended by 91% of guests

    Things you’ll love about Thistle Express Luton

    Things you'll love

    • 210 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Daily housekeeping

    Excellent
    Location
    8.7
    See map
    Excellent location
    Popular
    Nearby
  • Camden Market41.88 km
  • British Museum44.93 km
  • Buckingham Palace46.29 km
  • St. James's Park46.3 km
  • London Eye46.68 km
  • Westminster Abbey46.73 km
  • Big Ben46.83 km
  • Houses of Parliament46.91 km
  • Tower of London47.64 km
  • Tower Bridge47.91 km
  • This property is in high demand!

    Booked 78 times this week

    Value for money9.0
    Location rating8.7
    Nearest airportLuton Airport (LTN)
    Distance to airport2.8 km

    Rooms available at Thistle Express Luton

    Family Room
    Family Room
    ...
    • Shower and bathtub
    • 1 single bed and 1 double ...
    Enter dates to see prices
    Express Room Twin
    Express Room Twin
    ...
    • Shower and bathtub
    • 2 single beds
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    Express Room Double
    Express Room Double
    ...
    • Shower and bathtub
    • 1 double bed
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    Express Single
    Express Single
    ...
    • Shower and bathtub
    • 1 single bed
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    Triple Room
    Triple Room
    ...
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      Double single use
      Double single use
      ...
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        Twin Room - Single Use
        Twin Room - Single Use
        ...
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          Tripple Room Pool
          Tripple Room Pool
          ...
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            Double Executive
            Double Executive
            ...
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              Triple Room Panoramic
              Triple Room Panoramic
              ...
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                What people love about Thistle Express Luton

                • 10.0
                  Exceptional

                  "Plenty of everything for breakfast,lovely fresh fruit salad,yogurt,croissants,bagels etc"

                  Pauline

                  |

                  December 15, 2018

                • 9.6
                  Exceptional

                  "Hotel facility is good and the staff are great."

                  TAM

                  |

                  July 29, 2018

                • 10.0
                  Exceptional

                  "The staff was very nice and assisted us with our late check in."

                  Yifat

                  |

                  October 19, 2018

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                More about Thistle Express Luton

                More about Thistle Express Luton

                10.0
                Exceptional

                "Excellent value for money hotel in excellent location."

                Noel

                |

                January 7, 2019

                An overview

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                What they offer

                9.2
                Exceptional

                "it was a very pleasant stay very clean and well presented wi..."

                Graham

                |

                October 30, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Thistle Express Luton from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (101)Booking.com Reviews (4538)
                8.8
                /
                10
                Cleanliness9.1
                Facilities8.2
                Location8.7
                Service9.2
                Value for money9.0
                All languages
                All guests (101)
                All room types
                Showing 44 verified guest comments
                123
                9.6
                Exceptional
                charles from Switzerland
                Business traveler
                Express Single
                Stayed 2 nights in April 2019

                Central, clean & compact”

                Cheap and cheerful Central location just off the mall, single rooms on the small side but well equipped and enough plug points to power the whole of Luton. Only disappointment was the shower power (on the 10 and top floor). Functional full English breakfast included in the price. Would stay again for business.

                Reviewed April 12, 2019

                Good morning Charles, Thank you very much for your review. It is a pleasure to see that you have enjoyed your stay with us. We are looking forward to receiving you back anytime. Kind regards, Andrei Guest Experience Manager

                Responded April 13, 2019
                Thistle Express Luton
                8.4
                Excellent
                Peter from United Kingdom
                Solo traveler
                Express Room Twin
                Stayed 1 night in October 2018

                Find it and it's excellent”

                After deciding against staying at a place I had booked earlier I made a quick booking for this hotel. Luton's road system is the preverbial nightmare until you actually find it. Breakfast was unorthodox seating but exellent value.

                Reviewed October 23, 2018

                Thank you for taking your time for leaving us a review. I appreciate your comments and we are looking forward to seeing you again at our hotel. Kind regards.

                Responded October 24, 2018
                Thistle Express Luton
                8.8
                Excellent
                Kian from Malaysia
                Couple
                Express Room Double
                Stayed 1 night in June 2018

                Great location”

                Breakfast was magnificent. Walking distance to shops and train station. A good deal for the price we paid. Impossible to find such price anywhere in London or near to London. Will come back again if I were to use Luton Airport.

                Reviewed August 01, 2018

                Thank you for taking your time leaving us a review. I am glad that you have enjoyed our free English buffet breakfast. I am looking forward to receiving you again at our hotel. Kind regards.

                Responded October 24, 2018
                Thistle Express Luton
                8.0
                Excellent
                Gloria from United Kingdom
                Solo traveler
                Express Room Double
                Stayed 1 night in January 2019

                Very good”

                Didn't have the breakfast. Room was good, however, the website gave option of smoking or non-smoking rooms, and I paid for a smoking room, then found out that there weren't any. I would not have picked this hotel if I had known that. I would have rented a small apartment instead.

                Reviewed January 24, 2019

                Dear Gloria, thank you for your recent stay. I am sorry that you were misleading by Agoda website and will unsure to get them to correct as quick as possible. In spite of this, I hope to see you back soon. Mathieu

                Responded February 06, 2019
                Thistle Express Luton
                10.0
                Exceptional
                Pauline from Ireland
                Family with teens
                Family Room
                Stayed 1 night in December 2018

                Family get together ”

                Really enjoy staying here,spotlessly clean everywhere,bed so comfortable,just the right amount of warmth in the room,enormous thick bath towels .plenty of everything for breakfast,lovely fresh fruit salad,yogurt,croissants,bagels etc.Full cooked selection also. The staff we’ve met each time have been pleasant and polite.wouldn’t stay anywhere else in Luton

                Reviewed December 15, 2018

                Good morning Pauline, Thank you very much for your beautiful review. We are really happy that you have enjoyed your stay with us and that the breakfast was lovely. We are looking forward to seeing you again. Kind regards, Andrei Guest Experience Manager

                Responded December 20, 2018
                Thistle Express Luton
                8.4
                Excellent
                Abraham from Israel
                Business traveler
                Express Single
                Stayed 2 nights in April 2019

                Excellent”

                Good value. Nice breakfast. Easy access to Luton airport and to London by train. Room and mainly the bathroom are small and outdated

                Reviewed April 21, 2019

                Good afternoon Abraham, Thank you very much for your review. We are more than pleased that you have enjoyed your stay with us. We are looking forward to receiving you back anytime. Kind regards, Andrei Guest Experience Manager

                Responded April 24, 2019
                Thistle Express Luton
                10.0
                Exceptional
                Rachael
                Group
                Family Room
                Stayed 1 night in March 2019

                Friendly Helpful staff, Convienient location”

                Staff were very friendly and helpful. The room was very comfortable and clean. 10 min drive from airport parking. Would look to stay there again when flying from Luton.

                Reviewed March 18, 2019

                Good afternoon Rachael, Thank you very much for your review. We are more than glad that you have enjoyed your stay with us. We are looking forward to receiving you back in the near future. Kind regards, Andrei Guest Experience Manager

                Responded March 21, 2019
                Thistle Express Luton
                9.6
                Exceptional
                Norazlin from Malaysia
                Group
                Express Room Double
                Stayed 1 night in March 2019

                Simple but good breakfast. Real value for money.”

                Usually in London you cant get £35 per room per night with free breakfast. It was a such a good deal with great facilities. Definitely like a 3 star hotel.

                Reviewed March 12, 2019

                Good afternoon Norazlin, Thank you very much for your review. We are more than pleased that you have enjoyed your stay with us. We are looking forward to receiving you back in the near future. Kind regards, Andrei Guest Experience Manager

                Responded March 12, 2019
                Thistle Express Luton
                9.6
                Exceptional
                teresa from Canada
                Solo traveler
                Express Single
                Stayed 1 night in December 2018

                Exceptional”

                Perfect single room. Good location close to buses and train station shopping mall connected buy walkway lots of restaurants nearby I would definitely stay again

                Reviewed February 28, 2019

                Good afternoon Teresa, Thank you very much for your review. It is a pleasure to see that you have enjoyed your stay with us and also that you will stay again in the future. We are looking forward to seeing you again in the future. Kind regards, Andrei Guest Experience Manager

                Responded March 01, 2019
                Thistle Express Luton
                9.2
                Exceptional
                Graham from United Kingdom
                Group
                Express Room Double
                Stayed 1 night in October 2018

                Poor parking facilities and very rude customer services”

                We arranged parking before we left but on arrival it wasnt available. All we got was a very rude irrate young woman who just put the phone down on my enquires. Apart from that it was a very pleasant stay very clean and well presented with a free continental breakfast

                Reviewed October 30, 2018

                Good evening Graham. Thank you for leaving us a review. We take all feedback on board in order to improve our service. However we are pleased that your overall experience was enjoyable. We are looking forward to seeing you again. Kind regards, Andrei Guest Experience Manager

                Responded November 06, 2018
                Thistle Express Luton
                8.0
                Excellent
                Sylvie from United Kingdom
                Solo traveler
                Express Single
                Stayed 1 night in October 2018

                Confortable hôtel close to airport”

                Small room with basic amenities but it was close enough to airport (you still have to either use a taxi or public transport). Train and buses were 5-10mn walk from the hotel. I found my room to be clean with a comfortable bed. Staff was friendly enough. The breakfast was also quite good for the price I paid.

                Reviewed October 25, 2018

                Dear Sylvie, Thank you for your recent stay. I am glade to read that you enjoyed it and was well looked after. We look forward to welcome you back. Kind regards Mathieu

                Responded October 26, 2018
                Thistle Express Luton
                8.4
                Excellent
                Charles from United Kingdom
                Solo traveler
                Express Single
                Stayed 1 night in October 2018

                Luton airport, overnight stay”

                I booked this thinking it was at the airport, but it's actually one stop away on the train (my mistake). Walls were very thin which made sleeping difficult. For the price it's difficult to complain though, plus it included a buffet breakfast which set me up for the day's start. Free WiFi.

                Reviewed October 21, 2018

                Thank you for taking your time leaving us a review. We are glad that you have enjoyed our buffet breakfast. Looking forward to welcoming you again at our hotel. Kind regards

                Responded October 24, 2018
                Thistle Express Luton
                10.0
                Exceptional
                Yifat from Israel
                Group
                Family Room
                Stayed 1 night in October 2018

                Nice hotel, close to the airport ”

                The staff was very nice and assisted us with our late check in. Room was comfortable, though the curtains wouldn't close completely which made it very well lit when it was sunny outside. Breakfast was nice.

                Reviewed October 19, 2018

                Thank you for taking your time leaving us a review. I appreciate your comments and I will share it with the staff. Looking forward to seeing you again. Kind regards

                Responded October 24, 2018
                Thistle Express Luton
                6.8
                Good
                John from United Kingdom
                Business traveler
                Express Single
                Stayed 2 nights in January 2019

                Terrible terrible location”

                The hotel entrance is off the Mall, which is partially closed in the evenings, and the actual entrance is across a walkway used by the Luton yoof as a place to hang out, smoke and chill, so threatening if you're not used to the dodgier parts of urban centres . Finding the hotel is a nightmare if you don't know it's actually in the mall, and getting to it needs a degree in geography as most of the mall entrances are closed. Getting there is the closest thing to a maze I've been in since I went to Hampton Court as a child. I would never ever go back - which is a shame as the hotel is fine once you get to it.

                Reviewed January 25, 2019

                Dear John, Thank you for your recent stay. I am sorry to hear that you struggle finding the hotel. We installed few signpost around to ease access but we do not have any control around the mall. We are in contact with local authorities that send police patrol on regular occasion by the hotel to ensure security of our guest at all time. We will of course continue to address the points mentioned above in order to increase our guest satisfaction Kind regards Mathieu

                Responded February 06, 2019
                Thistle Express Luton
                8.8
                Excellent
                chi from United Kingdom
                Business traveler
                Express Single
                Stayed 1 night in April 2019

                Excellent”

                first time using thistle hotel. good impression. price is good. but direction to get to there is not very clear. there is no mention you need to go through the mall and go up to the hotel.

                Reviewed April 19, 2019

                Good afternoon, Thank you very much for your review. We are more than happy that you have enjoyed your stay with us and we are looking forward to receiving you back anytime. Kind regards, Andrei Guest Experience Manager

                Responded April 19, 2019
                Thistle Express Luton
                10.0
                Exceptional
                Safae
                Family with young children
                Express Single
                Stayed 1 night in April 2019

                Exceptional”

                very clean and friendly staff

                Reviewed April 16, 2019

                Good morning Safae, Thank you very much for your review. We are more than happy that you have enjoyed your stay with us and we are looking forward to receiving you back anytime. Kind regards, Andrei Guest Experience Manager

                Responded April 17, 2019
                Thistle Express Luton
                8.4
                Excellent
                Ben
                Solo traveler
                Express Single
                Stayed 1 night in March 2019

                Quick stop over”

                Very clean and comfortable!

                Reviewed April 02, 2019

                Good afternoon Ben, Thank you very much for your review. We are more than pleased that you have enjoyed your stay with us. We are looking forward to receiving you back anytime. Kind regards, Andrei Guest Experience Manager

                Responded April 04, 2019
                Thistle Express Luton
                10.0
                Exceptional
                Helga from Iceland
                Group
                Family Room
                Stayed 3 nights in March 2019

                Excellent staff and hótel.”

                Very good staff and hotel.

                Reviewed March 12, 2019

                Good afternoon Helga, Thank you very much for your review. It is a pleasure to see that you have enjoyed your stay with us. We are looking forward to seeing you again in the near future. Kind regards, Andrei Guest Experience Manager

                Responded March 12, 2019
                Thistle Express Luton
                8.8
                Excellent
                Cosmos
                Solo traveler
                Express Single
                Stayed 1 night in March 2019

                Good for budget travelers”

                Staff are nice, great location and a comfortable room

                Reviewed March 06, 2019

                Thank you for you recent stay and for taking the time to share your experience with us. I am glade that we could meet your expectations and hope to see you back soon with us. Kind regards Mathieu

                Responded March 08, 2019
                Thistle Express Luton
                9.2
                Exceptional
                Daron from Israel
                Family with young children
                Family Room
                Stayed 1 night in September 2018

                Clean and comfortable”

                confort and close to a mall

                Reviewed September 22, 2018

                Thank you for leaving us a review. I am glad that you have enjoyed your stay with us. We are looking forward seeing your again. Kind regards

                Responded October 24, 2018
                Thistle Express Luton
                123
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                • Excellent location
                • Camden Market
                • Luton Train Station is within 0.21 km