Compliment feedback to Ms. Atul, Ms. Aidah, Chef Kadir, Ms. Wani and Chef Hisyam from Thistle Hotel”

I would love to compliment outstanding 5 staff Ms. Atul, Ms. Aidah, Chef Kadir, Ms. Wani and Chef Hisyam in Thistle Hotel, JB on 17-21 Jan 2019 who had done a great job to make everything went smooth for me. I was grateful to them as it was an important task and first time for me as a person in-charged in Speaker Liaison for Mission to Millions event. An excellent staff, especially who pay attention to people’s need is a valuable asset for Thistle JB. I do believe it is an outstanding habit by providing an unforgettable pleasurable experience to those who cross path with them. The kindness action will build the reputation, prestige and status of the hotel. They’re highly recommended for performance recognition and monetary rewards. Greatly appreciate that if you could convey this gratitude message to them – Keep it up the outstanding service! Thank you. Your happy customer, Ms. Zoey Choy From Mission to Millions Event

What a great experience in room, again :-)”

I made a last minute booking at Thistle JB due to unforseen circumstances. As requested, I secure my desired room type and the experiences is fantastic! I know this hotel team has tried harder to make us feel comfortable while staying there. Maybe the hotel team try to re-visit or reconsider to allow the buffet breakfast (according to SOPs under the current MCO) at promotional price, so that it will attract us more on that! And also, if the hotel team might consider to replace the current LCD TV inside my room to a digital-type on. Other than that, great!!!

SPECTACULAR!”

There was a bit of a traffic during arrival, took more than half an hour to check-in; however, they compensated with a free breakfast, which I was very grateful for! (The food was quite tasteful, just the room service menu might be a bit limited) Also, the room is wonderful! They gave the corner room; so, everything is slightly bigger than normal. Bigger bath tub and room space. The bed is blissfully comfortable too. I would book the hotel again for my next stay for sure!

Hotel with great environment and so huge.”

We arrived before 3pm and the room is ready for us. The only thing that i want to suggest is to prepare more parking space. also that day we parked at the back door and got some lorry blocking our way out. we waited for 10minutes but the lorry driver still missing. so hope the security will not allow any vehicle if not as the hotel guest. other than that, the room is clean, the bed is so comfy and the bathtub is big enough for my kids enjoy it.

Exceptional”

I requested for a connecting rooms when i booked 3 weeks in advance. When I checked in, i was told that no more connecting rooms available. I pleaded with them to accommodate my request as i was travelling with an elderly with medical history. They finally upgraded my room to deluxe seaview and connecting rooms. I booked the hotel again 2 weeks later with the same request and even called to make sure i would be given connecting rooms, when i checked in, i was again denied a connecting room. Again i had go beg and plead, but unfortunately this time, no more connecting room was available even for a higher category. Very disappointing. As an apology the GM En Suhaimi gave us a family room and a deluxe room adjacent to each other and also a late check out at 4pm. I am going to Johor Bahru again end of October and would like to book for similar rooms and I hope this time Thistle will not mess up our bookings again

Exceptional”

I am looking forward to stay here again for my next visit to Johor Bharu. The price shown by the room, which is very comfortable with a huge bed, clean and clear bathroom (hygiene particularly, very good as they change the towel each day), the chambermaid done a good job as well. All i can say, ORANG JOHOR MURAH DENGAN SENYUMAN. Keep up the good spirit!

Superb hotel”

check in for deluxe king sea view. the view is superb from our room. plus the interior of the room also very nice as the door is not directly facing the bed. love the bathtub and how you can open or close the window between the bathroom and the bed which easier for us to monitor our child as he playing plus bathing in the bathtub. more suitable for couple and family with children for this type of room. only regrettable is that we unable to have their continental buffet breakfast as they already packed the breakfast and have them sent to our room due to mco. definitely will come back later to enjoy different room and the buffet breakfast when it possible to do so.

Family Friendly and Great Facilities for a Fraction of a 4 star hotel price”

Initially booked for just 1 night, but ended up staying for 2! Was greeted by very friendly reception who asked us to upgrade to the sea view facing the straits of johor and was a great decision. Room was big and bed was huge! Very clean from every part of the room from every part of it. Breakfast was excellent, plenty of choices. Had visited the executive lounge too and had a great buffet spread. Really recommend upgrading to their executive rooms for great meals. However hotel was very much dated and old, carpark lift was faulty and location is pretty off to be exact. Nowhere near to much amenities but worth the ambience and the view, overlooking the straits of Johor. Overall a family friendly hotel with great value for money and at a standard of its own. Will highly recommend for anyone wanting a piece of privacy and unwind in the city.

Super hospitality by the staff”

From the arrival, the staffs were super welcoming. I didn’t book the hotel with breakfast but they approve to give us with breakfast. So nice. The food are nice and delicious too. There were so many staffs at the restaurant and will help us to get any drinks and foods. Usually we have to self service at other hotels. They are very fast at collecting empty plates at the restaurant or room service. The view is also spectacular. I would love to go again because of the outstanding hospitality.

Exceptional”

Stayed 3d2n I was afraid to book here since i read a lot of bad review about bad aircond,old room etc. But since i really like the location n huge pool area to hang out i just close my eyes n pray for the best. N guess what? I actually booked a seaview room but i was so lucky they upgraded me to executive room at level 12. its has a very huge bed,got seaview, spacious room,bathtub,full amenities in bathroom,iron,hairdryer n most important a working space so i can do my work. However, at first the aircond took time to cool down (like many people complaining here) turn out the temperature setting is old alrdy n rosak a bit but after u play around the setting u get a very cold room.breakfast so-so only not much choice.only nasi lemak/america bfast set/fried noodles.also can choose to eat at the cafe or room service.I chose room service n ordered nasi lemak but my fried chicken is so cold n hard.next day we go eat breakfast outside.im very disappointed with the bfast coz i paid extra rm60/day for 2pax n got lousy food. Also they have coffee machine in the room but didnt provide the capsule.have to call n ask them to send.but guess what?the machine is not working.haha..so i just give up n drink my own aik cheong black coffee that i bring from home(luckily!) since it still mco in jb all amenities still close so didnt get the chance to hangout at pool area coz its close. Overall im so happy n will definitely come back (hopefully they will give me free upgrade again haha) n hope by the time i came back they have buffet bfast n open the pool area to hang out! Oh the parking is free too! Thank you for the wonderful experience here!

Location staff all best but”

Facilities, staff, location , cleaneness, value of money all good. Only for the lighting of the hotel dull and basement parking quiet scary, please improved the hotel lighting and the sorrounding hotel area more attractive. As before this hotel is very very good. Not sure why now the lighting become dull.

Exceptional”

good location, nice place, friendly and pleasant staff. this is my 5th booking with thistle. just love this hotel. my children love it too! but i only got one problem with my stay..... the aircorn is too cold.. especially at night. even ive adjusted the temp. but still cold.. hehehe overall its good i mean very very good.. thistle will be my 1st choice whenever im going for shot vacay at jb. im coming again on 6april till 8april! see you thistle.

Exceptional”

a good place for weekend stays , the room was spacious and clean, a place that convenient with other outside restaurant and beautiful scenery . The staffs are really friendly and give a warm welcome to the guest . Will love to come back again.

Nice hotel in JB”

Stayed for 2 nights in Thistle JB. Everything was good. Nice pool and slide. We really enjoy the pool. No limit of time, no need to book any slot. Nice view of johor straits and JDT training stadium. Breakfast was also good, even not so many choices, its typical hotel breakfast buffet. Dont expect too much. Free parking provided. Well recommended hotel with great hospitality.

Broken fridge”

I stayed at room 1027, fridge, telephone and one of the lamp is out of service. Already informed receptionist however no action taken and was told that its been a while that room's phone cannot be use in view of circuit problem. Otherwise room is clean and the view is just nice.

Love this hotel”

My children love to stay thistle hotel so much! Every month will staycay at thistle hotel without miss! Even i love it too.. pretty seaview.. nice environment.. friendly and pleasant staff.. clean room.. many more...

Best hotel ”

I really enjoy my stay here. Not my first time staying here . We definitely will stay at this hotel when we travel to johor. The view and room was so good. The staff is friendly The food is delicious But hotel need to prepare more extra bed during peak session since that we request for extra bed in additional request but turn up no bed available even had inform earlier. Overall very good

Thistle Suite Was Great”

Took the Thistle Suite (room 1130) for 2 nights. Nice and large bedroom with balcony. Very clean and comfortable. Good breakfast, great swimming pool. Value for money.

excellent, friendly staff”

good location easy access to many restaurant friendly and helpfull staff big and cozy room, very clean i took seaview, very nice only 1 thing there is no king size bed, only combine 2 single bed overall ok i will come here again for sure!

Excellent breakfast and pool”

We were on a short stay in JB, so our time is limited. The general ambience is good, with fresh scents lingering the lobby and corridors leading to the hotel room. Lighting is good, not too glaring and giving a relaxed atmosphere throughout. We opted for the sea view which is excellent as it is overseeing Dataran JB and Selat Tebrau, giving a nice overall perspective. We love the breakfast spread. Many dishes not found on other hotels we stayed (carne beef, lontong goreng, roti canai kari kambing, fried fritters, etc.), plus authentic Johor menu (kacang pol, soto, lontong). The pool is enormous with good depth for adults and children alike. The adult's pool especially is having a good length for a good swimming workout. Gym is having a good mix of equipment and they're of good quality. Location is excellent as it is very near to the city. Parking area is adjacent to the hotel, which requires a short walk to get to the lobby. Not ideal but not a problem for us with mobility.