2015
Very good 7.6
Based on 4761 reviews

Recent customer comments

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Very good



based on 4761 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 7.7
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.6
  • Food and dining 7.0
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Yuh from Malaysia
Families with young children
Superior City View King / Twin
Stayed 1 night in November 2015
very nice view
nice view, value for money, comfortable
very nice view
Reviewed November 30, 2015

Nurul from Malaysia
Couples
Deluxe Straits View King / Twin
Stayed 1 night in November 2015
Comfortable and nice view. The room was so great.
Room, food and clean
Great
Reviewed November 29, 2015

Rozita from Singapore
Families with young children
Executive Straits View (King/Twin)
Stayed 1 night in November 2015
satisfied with everythg!!!!😍😍😍😍
d compliments of soft drinks n choc. d luxury tea time. d environment of d hotel
AWESOME!!!!
Reviewed November 28, 2015

KHAI from Malaysia
Couples
Executive
Stayed 1 night in September 2015
The Room Is Not Clean Enough
Staff Performance is Great, Environment is Great, Have a Great View
The room is serious not clean enough, you might see the coffee/tea stain on the chair! And It was on the executive suite. You cant imagine you are not paying for what you get!
Reviewed November 28, 2015

PANG from Malaysia
Couples
Deluxe Straits View King / Twin
Stayed 5 nights in November 2015
Nice staff and good breakfast.
Nice view room, nice staff and good breakfast.
Reviewed November 27, 2015

Ron from Malaysia
Business travelers
Superior City View King / Twin
Stayed 1 night in December 2014
Nice clean hotel in JB
Cleanliness
Well, it was OK, but Renaissance was better in my opinion. The room door is thin, so you can hear everything outside.
Reviewed November 27, 2015

Rose from Malaysia
Families with young children
Stayed 1 night in November 2015
Thistle JB
big swimming pool, nice decor hotel, lots of tv programmes
It is quite pricey for a room only price maybe due to school and public holidays. The toilet, we can't locked. I can hear sound of wall knocking from neighbour's room. The swimming pool we have to access from lobby which we need to ensure proper attire. however it is a big pool. Fast check in and check out. Friendly staffs.
Reviewed November 27, 2015

YEE from Malaysia
Business travelers
Superior City View King / Twin
Stayed 1 night in September 2015
Business Trip
Clean, Comfort, Helpful staff
The room is clean with a city view. Front desk staff was very helpful and polite. The only thing is the distance from parking to the lobby. Further more the parking was too quite, and not bright enough even day time. But there is a guard during night time overlook at the basement near the lift access area.
Reviewed November 27, 2015

Jeremy from Singapore
Families with young children
Stayed 1 night in December 2014
Convenient location
Good location, good size room for families
Room was comfortable but the food was mediocre. Traveling with a baby meant that we had to have some in room dining for convenience, the food needs some improvement.
Reviewed November 26, 2015

ENG from Malaysia
Business travelers
Deluxe Straits View King / Twin
Stayed 1 night in August 2015
Grand Hotel
Grand, Grand and Grand
Just for a short trip, reach the Hotel mid night already. But they upgraded us to presidential suite I think they have given out our room. Fantastic experience.
Reviewed November 25, 2015


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