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Thistle Trafalgar Square - The Royal Trafalgar

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Excellent8.3
Based on 120 reviews
92% would recommend to a friend
Thistle Trafalgar Square - The Royal Trafalgar
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Bathroom
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8.3 Excellent guest rating
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"Fantastic central location. Had a minor issue (slow draining..."

HenryUnited States
Reception
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9.5 Exceptional location
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9.5Location
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Standard Double
...
  • City view
  • 13 m²/140 ft²
  • 1 double bed
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Executive King Bed
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  • City view
  • 17 m²/183 ft²
  • 1 king bed
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Junior Suite Double Bed
...
  • City view
  • 23 m²/248 ft²
  • 1 king bed and 1 sofa bed
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Executive Twin
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  • City view
  • 17 m²/183 ft²
  • 2 single beds
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Standard Twin
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  • 13 m²/140 ft²
  • Non-smoking
  • 2 single beds
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Nearest essentials

Airports
  • London City Airport (LCY)
  • 12.7 km
  • London Heathrow Airport (LHR)
  • 22.7 km
Public transportation
  • Piccadilly Circus Tube Station
  • 300 m
  • Leicester Square Tube Station
  • 310 m
Hospital or clinic
  • UCL Eastman Dental Hospital
  • 2.1 km
Pharmacy
  • Boots
  • 300 m
Convenience store
  • Tesco Express
  • 280 m
Cash withdrawal
  • ATM
  • 150 m

More about Thistle Trafalgar Square - The Royal Trafalgar

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Verified guest reviews

Agoda Reviews (120)Booking.com Reviews (1227)
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Cleanliness8.6
Facilities8.1
Location9.5
Room comfort and quality8.4
Service8.4
Value for money7.6
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Showing 111 verified guest comments
12345
7.2
Doff from United States
Couple
Executive King Bed
Stayed 1 night in September 2017
Very good
The hotel was fine, nothing special. It was clean and well located, but the room was very small, and the front desk staff, while pleasant, were not knowledgeable about the area or transportation options. When we wanted a drink and snack after theatre, it seemed to be a big deal. Shouldn't be.
Reviewed September 24, 2017
Dear Doff, Thank you for taking the time to review us. It is great to hear that you had a good experience overall however, I am sorry we did not meet your expectations in many aspects. This does not reflect the high standards we strive to achieve at the Thistle Trafalgar hotel. I would be grateful if you allow us the opportunity to welcome you back in the near future. Kind regards, Layla
Responded September 25, 2017
Thistle Trafalgar Square - The Royal Trafalgar
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9.2
Janna from United States
Couple
Standard Double
Stayed 5 nights in September 2017
Exceptional
Suggest you get CNN and/or BBC ongoing news.
Reviewed September 18, 2017
Dear Janna, Thank you for taking the time to leave a review on your recent stay with us. Our guests' feedback is extremely important to us and I can assure you we have taken your comments on board and we will review our current news selection. I do hope you enjoyed your stay with us at the Thistle Royal Trafalgar and will return to us in the future. Please feel free to contact me directly for future enquiries. Warm regards, Carly Baker, Hotel Operations Manager
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Thistle Trafalgar Square - The Royal Trafalgar
1 traveler found this review helpful. Did you?|
10.0
Bethann from United States
Family with teens
Executive King Bed
Stayed 1 night in June 2017
The location was absolutely perfect ! In the heart of London!
We were able to walk to the theatre, which was wonderful. The staff could not have been nicer. The morning breakfast buffet was very good. I would and will recommend this hotel to my family and friends. If I'm lucky enough to come back, I will stay here !!
Reviewed June 10, 2017
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8.4
yak from Singapore
Couple
Executive King Bed
Stayed 6 nights in May 2017
close to everything
location is very good and within walking distance to many places of attractions . can find eateries around . room is reasonable size and comfortable. service is good
Reviewed May 22, 2017
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10.0
Mark from Australia
Couple
Standard Twin
Stayed 2 nights in December 2016
Great Location
We stayed at the Thistle Trafalgar on 2 different occasions over Dec/Jan 2017 and couldn't fault the hotel at all. The location is fantastic for exploring the sights and shopping precincts. Close to just about everything! 10/10
Reviewed May 12, 2017
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10.0
Henry from United States
Couple
Standard Double
Stayed 2 nights in February 2017
Exceptional
Fantastic central location. Had a minor issue (slow draining sink), and the staff took care of it promptly and even gave us chocolates as an apology!
Reviewed February 07, 2017
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7.2
Fiona from United Kingdom
Family with teens
Standard Double
Stayed 1 night in December 2016
Great hotel
Excellent location and helpful staff
Reviewed December 19, 2016
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4.4
David from Australia
Couple
Executive King Bed
Stayed 1 night in September 2016
Very disappointing
I booked the venue for a lovely night in the west end... I paid AUD $400 for one night! The general facility was difficult with a larger suitcase with a number of stairs which are unavoidable. There was no offer of assistance. While we were staying only one lift was operational, which meant delays and on the middle floors usually meant that the lifts were full. Upon entering the room the carpet had a number of stains and when opening the blinds the windows had not been cleaned for some time. The bathroom was nice and the shower the highlight of the room, however the shower screen leaked. I was in a king executive room with a king bed, which was excellent in size and the comfort was reasonable. The pillow selection was uncomfortable. When I explained this upon check out, I was thanked for my feedback, but felt I was merely getting a standard customer service line. I hope I simply had an unlucky experience, however the team need to be better equipped to deal with this. Overall I was very disappointed and would not return.
Reviewed September 11, 2016
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4.4
Steven from Australia
Couple
Standard Double
Stayed 4 nights in April 2016
Probably the last time I stay here
I've stayed at this AVERAGE hotel numerous times. The last two times there has been major construction next door, which is annoying getting a taxi in or out, and it causes noise during the morning. Staff used to greet me here whenever I went in or out, years ago, the last time here they never once looked up from their desk. The bathroom is showing signs of mold and the room had some wear and tear. The hotel is clearly in decline. I think the deal breaker actually is that there is no room fridge, a room at this price should have something basic like that. I shall be staying elsewhere in the future.
Reviewed May 29, 2016
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8.4
Sol from Panama
Group
Standard Twin
Stayed 6 nights in March 2016
Fantastic Location
As usual, the location of the hotel is unbeatable. You can get on the Big Bus right at the corner, not to mention National Gallery is right there and so are many other attratctions. They are currently doing some construction nearby and Leicester Square isnt as accessible as it was before, but this is temporary.
Reviewed April 09, 2016
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Thistle Trafalgar Square - The Royal Trafalgar
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