Excellent 8.2
Based on 104 reviews

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About this property

Description

Thistle Trafalgar Square - The Royal Trafalgar combines modern architecture with ideal location in the true heart of London. Ideally situated in the middle of historical monuments, guests have easy access to the namesake of this hotel, Trafalgar Square. This upscale hotel is known for its classic English hospitality and commitment to excellence, found not only in its beautifully furnished rooms, but also in its dining and drinking facilities. Squares Restaurant, the on-site dining establishment, provides a delicious and affordable pre-theater menu made by Richard Simmonds, the head chef. Guests may also get a great local or international drink at Gravity Bar.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental

Things to do, ways to relax

  • Fitness center

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Czech
  • French
  • Hindi
  • Hungarian
  • Italian
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Policies

The Hotel accepts Union Pay method.

When booking more than 9 rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 17 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance to Airport: 20 miles
Internet Usage Fee: 0 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 108
Room Voltage: 240
Time to Airport (Minutes): 35
Year Hotel Built: 1970
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



based on 104 reviews
  • Cleanliness 8.6
  • Facilities 7.0
  • Location 9.4
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.4
  • Food/Dining 7.0
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David from Australia
Couple
Executive King Bed
Stayed one night in September 2016
Very disappointing
I booked the venue for a lovely night in the west end... I paid AUD $400 for one night! The general facility was difficult with a larger suitcase with a number of stairs which are unavoidable. There was no offer of assistance. While we were staying only one lift was operational, which meant delays and on the middle floors usually meant that the lifts were full. Upon entering the room the carpet had a number of stains and when opening the blinds the windows had not been cleaned for some time. The bathroom was nice and the shower the highlight of the room, however the shower screen leaked. I was in a king executive room with a king bed, which was excellent in size and the comfort was reasonable. The pillow selection was uncomfortable. When I explained this upon check out, I was thanked for my feedback, but felt I was merely getting a standard customer service line. I hope I simply had an unlucky experience, however the team need to be better equipped to deal with this. Overall I was very disappointed and would not return.
Reviewed September 11, 2016

Steven from Australia
Couple
Standard Double
Stayed 4 nights in April 2016
Probably the last time I stay here
I've stayed at this AVERAGE hotel numerous times. The last two times there has been major construction next door, which is annoying getting a taxi in or out, and it causes noise during the morning. Staff used to greet me here whenever I went in or out, years ago, the last time here they never once looked up from their desk. The bathroom is showing signs of mold and the room had some wear and tear. The hotel is clearly in decline. I think the deal breaker actually is that there is no room fridge, a room at this price should have something basic like that. I shall be staying elsewhere in the future.
Reviewed May 29, 2016

Sol from Panama
Group
Standard Twin
Stayed 6 nights in March 2016
Fantastic Location
As usual, the location of the hotel is unbeatable. You can get on the Big Bus right at the corner, not to mention National Gallery is right there and so are many other attratctions. They are currently doing some construction nearby and Leicester Square isnt as accessible as it was before, but this is temporary.
Reviewed April 09, 2016

Chit from Hong Kong
Solo traveler
Standard Double
Stayed 2 nights in February 2016
Very good location
So convenient for everything
Reviewed March 04, 2016

Warawut from Thailand
Business traveler
Standard Double
Stayed 6 nights in February 2016
nice location
location ,location ,location
As i said location was great in middle between picadilly circus station and leicester station, 2 mins to China town and 10 mins to Oxford street.
Reviewed February 09, 2016

Ray from Australia
Couple
Standard Double
Stayed one night in January 2016
Great location, a hidden gem
Located in the middle of the West End and near museums, restaurants, etc.; simple when that's all you want; keenly priced
Reviewed January 10, 2016

David from Malaysia
Family with teens
Standard Double
Stayed one night in December 2015
Best location and value for money
Location, cleanliness and friendly staffs
We decided to book this hotel last minute as our earlier hotel booked was horrible. I am glad that I did and was pleasantly surprised. Hotel was right at the middle of Leicester square and Piccadilly circus. Excellent.
Reviewed December 30, 2015

Choy from Malaysia
Business traveler
Standard Twin
Stayed 2 nights in December 2015
Very near to China Town for food and shopping.
Location is best. Bathroom on tiny end though the hotel upgraded our room.
Overall it is clean n I slept well w/out any pain on my shoulder.
Reviewed December 15, 2015

BO from China
Business traveler
Standard Double
Stayed one night in November 2015
Great location and friendly service
location, location, location
Thistle The Royal Trafalgar is located near Piccadilly Circus and leicester square stations, walking distance. Thus it's very convenient to many SOIs, e.g. it's directly opposite national gallery. and walk to london eye, thames river, big ben, westminster abbey, british museum are all a few minutes away. Staff are very friendly. Breakfast is quite okay. The only thing is room is a bit small but considering central location, this is quite tolerable.
Reviewed December 06, 2015

Michael from United States
Solo traveler
Standard Double
Stayed 2 nights in November 2015
Great Hotel and Location
Location, Amenities, Friendly Staff,
Great location and amenities. Very friendly staff
Reviewed November 17, 2015



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