Thistle Trafalgar Square - The Royal Trafalgar
Thistle Trafalgar Square - The Royal Trafalgar
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7.2
Very good

"Staff are polite and helpful."

Shirleen

|

March 11, 2018

Standard Double - Bed Thistle Trafalgar Square - The Royal Trafalgar
Standard Double - Bed
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Bathroom Thistle Trafalgar Square - The Royal Trafalgar
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Exceptional
Location
9.5
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What guests are saying:
Great location. Really Small rooms. clean.
claudia from Israel
Family with teens
Perfect location for my brief stay. Notably, all the staff I encountered had a friendly and helpful attitude. A bit expensive, but worth it as I don't stay in London often.
Jane from United Kingdom
Solo traveler
Suggest you get CNN and/or BBC ongoing news.
Janna from United States
Couple
This hotel was lovely. I would definitely stay there again. the reception staff exceeded there role. I haven't been to London for years, they booked a taxi for me. Excellent I will be returning
Caroline from United Kingdom
Business traveler
So convenient for everything
Chit from Hong Kong
Solo traveler
We were able to walk to the theatre, which was wonderful. The staff could not have been nicer. The morning breakfast buffet was very good. I would and will recommend this hotel to my family and friends. If I'm lucky enough to come back, I will stay here !!
Bethann from United States
Family with teens
Great location and amenities. Very friendly staff
Michael from United States
Solo traveler
location is very good and within walking distance to many places of attractions . can find eateries around . room is reasonable size and comfortable. service is good
yak from Singapore
Couple
We stayed at the Thistle Trafalgar on 2 different occasions over Dec/Jan 2017 and couldn't fault the hotel at all. The location is fantastic for exploring the sights and shopping precincts. Close to just about everything! 10/10
Mark from Australia
Couple

Thistle Trafalgar Square - The Royal Trafalgar

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 214 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 88% of guests
Value for money7.9
Location rating9.5
Nearest airportLondon City Airport (LCY)
Distance to airport12.7 km
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Standard Double
Standard Double
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
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Executive King Bed
Executive King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 sofa bed & 1 king bed
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Junior Suite Double Bed
Junior Suite Double Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Standard Twin
Standard Twin
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Single
Single
...
  • Non-smoking
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Executive Twin
Executive Twin
...
  • Non-smoking
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Deluxe Twin Room
Deluxe Twin Room
...
  • Non-smoking
  • 2 single beds
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Royal Trafalgar  Junior Suite
Royal Trafalgar Junior Suite
...
  • Non-smoking
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Executive Room 2 Single Beds
Executive Room 2 Single Beds
...
  • Non-smoking
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Executive Double
Executive Double
...
  • Non-smoking
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More about Thistle Trafalgar Square - The Royal Trafalgar

More about Thistle Trafalgar Square - The Royal Trafalgar

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Leicester Square Bar and Restaurant
10 m British
Squares
70 m British, European
Thistle Royal Trafalgar
100 m British
American cuisine
American cuisine
Byron Haymarket
130 m American
Olive Grove
130 m American, Italian
Rileys Sports Bar
140 m American, Bar, British
European cuisine
European cuisine
House Lounge
200 m European
Mermaids Tail
200 m European, Seafood
Cote Brasserie - St Martin's Lane
280 m European, French, Gluten Free

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (214)Booking.com Reviews (905)
8.4
/
10
Cleanliness8.7
Facilities7.9
Location9.5
Room comfort and quality8.4
Service8.6
Value for money7.9
Provided by verified guests of Agoda
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All guests (214)
All room types
Showing 159 verified guest comments
12345
10.0
Exceptional
Oon from Malaysia
Business traveler
Standard Double
Stayed 2 nights in November 2018
Convenient location, friendly & helpful reception ”
Hotel located at good/convenient location - walking distance to places of interest, shopping & restaurant. Reception was very helpful & friendly, especially Asher Sulenan, very patient, kind & helpful - excellent customer service 👍🏻
Reviewed December 01, 2018
Dear Oon, Thank you very much for your review! We are delighted to know that you enjoyed our central location and that our team contributed to a great stay with us. We hope it won't be too long till we see you return. Kind regards, Tatiana
Responded December 05, 2018
Thistle Trafalgar Square - The Royal Trafalgar
10.0
Exceptional
Graham from United States
Solo traveler
Deluxe King Room
Stayed 2 nights in November 2018
Very Convenient”
Great central location. Usually stay away from the busy tourist areas but was pleasantly surprised staying at the Thistle Trafalgar Square. Perfect location just off the busy streets and walking distance to great shipping, Restaurants and entertainment.
Reviewed November 22, 2018
Dear Graham, Thank you for your wonderful review! We are delighted you enjoyed your stay and made the most of our central location. We hope to see you return to the Thistle Trafalgar Square on a future visit to the city. Warm regards Carly
Responded November 26, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Fiona from United Kingdom
Couple
Standard Double
Stayed 2 nights in November 2018
Weekendbreak”
Central location very easy to get to major sites and tourist attractions, lots nice eateries close by as well as on site restaurant. Staff are exceptionaly helpful and courteous, rooms very comfortable and excellent quality breakfast. There is a seating area in reception area that doubles as a bar. This only reason note facilties satisfactory rather than good.
Reviewed November 12, 2018
Dear Fiona, Thank you for taking the time on sharing your experience with us. We are very pleased to hear our superb location was suitable to your needs and thank you for complimenting our bedrooms and facilities. The team was very happy to receive your compliments, and we all look forward to welcoming you back in our hotel in the near future. Kind regards, Tatiana
Responded November 12, 2018
Thistle Trafalgar Square - The Royal Trafalgar
6.0
KIAN from Singapore
Solo traveler
Standard Double
Stayed 1 night in September 2018
Great Location and Decent Rooms”
Great Location and decent rooms. Only thing negative was the water heater is disappointing. The temperature was inconsistent and can go from warm to hot suddenly which was very annoying when I shower.
Reviewed September 18, 2018
Dear Kian, Thank you for your review. We are glad you had an overall good stay with us. However I am sorry to hear you experienced a maintenance issue in your room. I will speak to the team personally to ensure we do a more thorough check before allowing our guests into the bedrooms. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Responded September 18, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.2
Exceptional
Joe from United States
Couple
Deluxe King Room
Stayed 4 nights in August 2018
Joe & Kim P.”
The hotel is everything you need to be clean, comfortable and in an excellent location central to most of London's attractions and very close to many good restaurants at Piccadilly and Leicester Squares as well as Covenant Garden. The front desk and staff are a pleasure and helpful. Small convenience stores and sandwich shops directly across the street. This hotel is great value for sight seeing tourists.
Reviewed August 12, 2018
Dear Joe and Kim, Thank you for taking the time to review us! I am delighted to see that you had a great experience with us, that you enjoyed the benefits of our superb central location and that the team proved to be friendly and helpful. The team and I look forward to welcoming you back soon! Warm regards, Tatiana
Responded August 13, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Leslie from United States
Family with teens
Deluxe King Room
Stayed 1 night in July 2018
Fab location and quiet”
So convenient to museums, tube and theatres!!!! And yet, it’s down a tiny street and out of the fray. I stay here all the time. The only con is that there is no gym and the “bar and restaurant” are pretty minimal. But with so much at a stone’s throw- get out and find somewhere great!!!! Love this place.
Reviewed July 11, 2018
Dear Leslie, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We do have a small bar in the Restaurant and we are surrounded with three bars within two minutes walking distance.We have a gym at our sister property the Thistle Piccadilly hotel within 2 minutes walking distance down the road from us that is available to our guests aswell. We look forward to welcoming you back for a future visit. Kind regards, Layla
Responded July 11, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Michael from Australia
Couple
Standard Double
Stayed 2 nights in May 2018
Explore London”
We had planned to explore London and only had 1.75 days to do it. Not enough really but unfortunately upon arrival ate dinner at the Thistle. My wife got food poisoning from a chicken club sandwich. She was bed ridden for the full time we were there. I did mention the problem to reception staff who did very little about helping us until I posted negative comments on social media and all of a sudden they wanted to help. These days you need to be proactive not reactive, as they were. Our time in London was ruined as a result. The hotel is centrally located and very convenient to Leicester Square and trafalgar square, china town etc but I wouldnt eat there. Plenty of other options anyway.
Reviewed July 02, 2018
Dear Michael, Thank you for taking the time to feedback on your recent stay with us. I am deeply sorry that you did not enjoy your experience with us and that you witnessed such service failures. Our Restaurant and Bar Manager Pavlos came to a mutual agreement with you during your stay with us. Please do contact Pavlos to discuss this further. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Layla
Responded July 02, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
William from United Kingdom
Couple
Standard Double
Stayed 2 nights in November 2018
Perfect location!”
Love staying here, perfect location and our room had a city view. Great breakfast, at a very reasonable price.
Reviewed November 15, 2018
Dear William, Thank you very much for your review! We are delighted to know that you had a great stay with us and enjoyed our superb central location. We hope it won't be too long till we see you return. Warm regards, Tatiana
Responded November 15, 2018
Thistle Trafalgar Square - The Royal Trafalgar
10.0
Exceptional
Mutairu from United States
Business traveler
Standard Double
Stayed 1 night in November 2018
Great place, amazing location ”
Great place, amazing location
Reviewed November 14, 2018
Dear Mutairu, Thank you very much for your feedback! We are glad you had a pleasant stay with us and we hope to welcoming you back in our hotel in the near future. Kind regards, Tatiana
Responded November 15, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Ceri from United States
Business traveler
Standard Double
Stayed 1 night in May 2018
Nice hotel conveniently located”
Just between Trafalgar and Leicester Squares, this a great location for business or leisure travel. Within a very short walk you have two major tube stations and umptygrigg bus routes. Leicester Square and the area around it are going through a big building spree at the moment (May 2018) but I haven’t been badly affected by noise or mess. There are nice places to eat in all price ranges as well as movies (slightly fewer while the big cinemas in Leicester Square are redone) and theatres. The hotel is as clean and tidy as you would expect in this price range and the staff are mostly very friendly and helpful.
Reviewed May 12, 2018
Dear Ceri, Thank you for providing your feedback further to your stay at the every hotel Piccadilly. I am glad to hear that you had a great stay with us and that you enjoyed the benefits of our superb Central location. The team was very happy to receive your compliments and we all look forward to welcoming you back. Kind regards, Layla
Responded May 14, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.6
Exceptional
Adrian from Australia
Couple
Standard Double
Stayed 1 night in May 2018
Friendly welcoming hotel in the heart of the West End”
The Thistle is a gem. It nestles right beside the National Gallery with Trafalgar Square to one side and Piccadilly Circus easy distance to the other. The staff were very helpful and friendly. We had booked the wrong date for our stay, and the manager Milano went out of his way to try and remedy this, giving us a cup of coffee while we waited. The room was large and on a corner with a view to Leicester Square. Shower was terrific. Breakfast offered a huge variety and was absolutely delicious. We had a wonderful stay and will stay again next time in London.
Reviewed May 10, 2018
Dear Adrian, Thank you for providing your feedback further your stay at the Thistle Trafalgar hotel. I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location and the hospitality of our team. The team was very happy to receive your compliments and we all look forward to welcoming you back! Kind regards, Layla
Responded May 11, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.6
Exceptional
Sandra from United Kingdom
Couple
Standard Double
Stayed 1 night in April 2018
Wonderful location”
Tucked away behind the National Gallery, off Trafalgar Square, this hotel is within walking distance of theatreland and many major attractions. Building works are going on all around it, but we found it interesting to watch from our window, and there was no noise that annoyed us. This was the second time we had stayed there.
Reviewed April 20, 2018
7.2
Very good
SM from Singapore
Group
Standard Double
Stayed 4 nights in February 2018
Simple Hotel with Good Location ”
Booked a 4 nights hotel stay. Good location with a 5-10mins walk to Leicester Square train station. The hotel is traditional looking, with rooms seemed oldish, but clean. I've booked a standard room. It has narrow walking space, enough to put 1 medium size luggage. Bed is comfortable and towels provided are clean. No mini-bar. Hotel comes with free WI-FI and air-con/heater options. Many eateries and shops around the hotel. Staff are polite and helpful. Overall I enjoyed my stay and will book this hotel again for my next visit.
Reviewed March 11, 2018
Dear SM, Thank you for taking the time to review us. I am pleased to hear that you had a good stay overall and that you enjoyed the benefits of our superb location and the cleanliness of our hotel. The team was very happy to receive your compliments and we all look forward to welcoming you back. Kind regards, Layla
Responded March 12, 2018
Thistle Trafalgar Square - The Royal Trafalgar
7.6
Very good
Melissa from Singapore
Group
Standard Twin
Stayed 6 nights in December 2017
Very good”
The room's facilities were alright except the toilet flush. It was so annoying that it woke me up in at night with the constant dripping. Location is perfect. Beds at the hotel are comfortable. It did compensated for the annoying flush. Will still choose to stay here on my next trip.
Reviewed January 01, 2018
8.0
Excellent
Seraj from Australia
Couple
Standard Double
Stayed 7 nights in August 2018
The Best Location”
We enjoyed our stay very much
Reviewed August 28, 2018
Dear Seraj, Thank you very much for you feedback! I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location. The team and I all look forward to welcoming you back! Warm regards, Tatiana
Responded August 28, 2018
Thistle Trafalgar Square - The Royal Trafalgar
6.8
Good
Heather from United Kingdom
Family with teens
Standard Double
Stayed 2 nights in September 2018
Great hotel but wary of location”
This hotel was perfect. Great room amazing bed and helpful staff. I was not so sure on location atvpresent as a lot of building work going on so access was down quiet alley ways which did not feel safe. Also there tended to be groups of drinkers on the doorstep.
Reviewed September 09, 2018
Dear Heather, Thank you for your review. We are glad you had an overall good stay with us and our team looked after you so well. Please accept my sincere apologies for the nuisance caused by the construction works opposite the hotel. Whilst we understand this is a huge inconvenience for our guests, these are external projects handled by external and private companies. Please rest assured your concern about some unpleasant people near the hotel has been addressed and we are working with the local authorities in order to find a solution. We do hope to welcoming you back in our hotel in the near future. Warm regards, Tatiana
Responded September 10, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.2
Exceptional
Gal from Israel
Couple
Standard Double
Stayed 2 nights in November 2018
Excellent place to stay in London ”
Nice rooms, very modern. The staff were amazing! We got a champagne as a gift for our engagement :) Breakfast was pretty basic. Location is perfect! Thank you!
Reviewed November 13, 2018
Dear Gal, Thank you very much for your review! We are delighted that the team went out of their way and contributed to a great stay with us. Thank you for complimenting our bedrooms and facilities, we are most grateful. The team and I look forward to welcoming you back and provide you with another fantastic experience! Kind regards, Tatiana
Responded November 13, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Caroline from United Kingdom
Group
Standard Twin
Stayed 1 night in October 2018
Made the weekend really relaxing”
Superb nights sleep, great food, clean & comfortable, Convenient location close to where we needed to be but slightly off the beaten track - great!
Reviewed October 25, 2018
Dear Caroline, Thank you very much for your review. We are delighted to hear that you had a comfortable stay with us and you enjoyed the benefits of our superb central location. We hope to welcoming back to our hotel in the near future! Warm regards, Tatiana
Responded October 26, 2018
Thistle Trafalgar Square - The Royal Trafalgar
6.4
Good
kittipong from Thailand
Solo traveler
Standard Double
Stayed 1 night in August 2018
Good”
No refrigerator in the room. No free bottle water.
Reviewed August 31, 2018
Dear Kittipong, Thank you for your review. I am deeply sorry that you didn't fully enjoy you stay with us. We do offer a variety of rooms all with different features, such as mini fridge. Bottles of water are available upon request. We hope you will allow us the opportunity to welcome you back in our hotel in the future. Kind regards, Tatiana
Responded August 31, 2018
Thistle Trafalgar Square - The Royal Trafalgar
10.0
Exceptional
Bethann from United States
Family with teens
Executive King Bed
Stayed 1 night in June 2017
The location was absolutely perfect ! In the heart of London! ”
We were able to walk to the theatre, which was wonderful. The staff could not have been nicer. The morning breakfast buffet was very good. I would and will recommend this hotel to my family and friends. If I'm lucky enough to come back, I will stay here !!
Reviewed June 10, 2017
Dear Bethann, Thank you for taking the time to review us. It is great that you had a nice and comfortable stay with us at our superb Central location within walking distance to all the Central attractions and theatreland and that you enjoyed the breakfast buffet and the facilities available to our guests. The team and I were very happy to receive your compliments and we all look forward to welcoming you back in the near future. Kind regards, Layla
Responded January 29, 2018
Thistle Trafalgar Square - The Royal Trafalgar
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  • Exceptional location
  • St. James's Park
  • Piccadilly Circus Tube Station is within 0.3 km