Thunderbird Resorts - Poro Point

Thunderbird Resorts - Poro Point

Poro Point Freeport Zone, San Fernando, La Union, La Union, Philippines
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    Thunderbird Resorts - Poro Point Reviews

    7.7
    Very good
    /10
    (514 reviews)See what guests said
    8.4
    Excellent

    "We enjoyed the comfort of the beds, it had a pleasant smell."

    Dunia

    -

    June 9, 2018

    8.7
    Excellent room comfort and quality

    Things you’ll love about Thunderbird Resorts - Poro Point

    • Private beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Balcony/terrace

    This property is in high demand!Last booked 11 hours ago | 19 travelers are looking at this property right now
    Very good
    Location
    7.8
    See map
    Very good location
    Value for money7.1
    Location rating7.8

    Rooms available at Thunderbird Resorts - Poro Point

    8.7
    Excellent
    Room comfort & quality
    Deluxe Rooms
    Deluxe Rooms
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 2 queen beds
    Enter dates to see prices
    3-Bedroom Villa
    3-Bedroom Villa
    ...
    • Room size: 50 m²/538 ft²
    • Nature view
    • 1 queen bed & 2 single beds...
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    2 Bedroom Villa
    2 Bedroom Villa
    ...
    • Room size: 50 m²/538 ft²
    • Nature view
    • 1 queen bed & 1 king bed & ...
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    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 double bed
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    Villa 2Bedroom
    Villa 2Bedroom
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 2 double beds & 1 double be...
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    Deluxe Suite with Breakfast**
    Deluxe Suite with Breakfast**
    ...
    • Bathtub
    • Kitchenette
    Enter dates to see prices
    2-Bedroom Villa
    2-Bedroom Villa
    ...
    • Room size: 100 m²/1076 ft²
    • 2 bathrooms
    Enter dates to see prices
    Have a question for Thunderbird Resorts - Poro Point?

    What people love about Thunderbird Resorts - Poro Point

    • 8.4
      Excellent

      "I love the design and the comfort while staying in the villas."

      Camille

      |

      December 4, 2018

    • 8.4
      Excellent

      "It was cozy and relaxing."

      Camille

      |

      December 4, 2018

    • 8.0
      Very good

      "Huge rooms with very nice beds;"

      Rowena G.

      |

      January 3, 2019

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    More about Thunderbird Resorts - Poro Point

    More about Thunderbird Resorts - Poro Point

    8.0
    Very good

    "Pros: friendly and accommodating staff;"

    Rowena G.

    |

    January 3, 2019

    An overview

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    What they offer

    9.2
    Exceptional

    "Perfect place to relax with the family."

    Catherine

    |

    November 26, 2018

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    Property's guest policies

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    Some helpful facts

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    Announcements

    Additional charges apply for stay dates that fall on weekends. These charges are not included in the room rate and will be collected upon check-in. Please contact the property for more information.
    Poro Beach will be temporarily closed until further announcement.

    Reviews of Thunderbird Resorts - Poro Point from real guests

    Agoda Reviews (514)
    7.7
    /
    10
    Cleanliness7.8
    Facilities7.5
    Location7.8
    Room comfort and quality8.7
    Service7.9
    Value for money7.1
    Provided by verified guests of Agoda
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    All guests (514)
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    Showing 286 verified guest comments
    12345
    8.0
    Excellent
    Jeanne from New Zealand
    Family with young children
    Deluxe Rooms
    Stayed 1 night in February 2019

    Vacationing in the North”

    Great place to stay when you’re visiting northern philippines. It’s a pricey hotel but facilities were great and the view was wonderful. Having a playroom for Kids was a plus. Food in their restaurants were awesome and not pricey at all as they have have big servings. Would definitely go back next time around

    Reviewed February 19, 2019

    Dear Jeanne, Thank you for choosing Thunderbird Resorts and Casinos Poro Point.. It is wonderful to know that you were generally satisfied with your overall stay experience. We also appreciate that you shared some insights with us. Thank you, once again, for taking time to post a review. We wish you wonderful days ahead. Kind Regards, Joy Dulay

    Responded March 12, 2019
    Thunderbird Resorts - Poro Point
    7.2
    Very good
    Raul from Philippines
    Couple
    Deluxe Rooms
    Stayed 1 night in February 2019

    Beautiful beach but not availabale”

    The beach resort and Santorini concept development are impressive. However, at the time we were booked, the beach was not available for swimming as there was damage, according to the guard; however, there was no announcement. Hotel service is not so good because you need to go to the front desk for anything you need (the phone was not working).

    Reviewed February 28, 2019
    9.6
    Exceptional
    Asgeir from Hong Kong
    Family with young children
    Deluxe Rooms
    Stayed 3 nights in January 2019

    A beautiful place - offering tranquility and beach proximity”

    My family - 2 yong sons, had a wonderful time for a extended weekend at the Thunderbird resort. Despite their private beach being closed off for repair since the last Typhoon, the premises offered us everything we needed. Great stay at a good place. There is nothing comparable along the La Union coast to our knowledge. The San Juan surfers beach is within 8km distance which is a good day trip and playing in the surf. We will be back to the Thunderbird resort.

    Reviewed January 28, 2019

    Dear Asgeir, Thank you for choosing our hotel. It is wonderful to know that you were generally satisfied with your overall stay experience. We also appreciate that you shared some insights with us. Thank you, once again, for taking time to post a review. We wish you wonderful days ahead. Kind Regards, Joy

    Responded March 12, 2019
    Thunderbird Resorts - Poro Point
    5.6
    DENMARK from Philippines
    Family with young children
    Deluxe Rooms
    Stayed 1 night in February 2019

    Sea view stunning”

    I booked 3 rooms fronting the sea. Apart from the sea view is stunning and the rooms are huge. The hotel rooms needs to updated. Water pressure is too low, it took me an hour just to take the shower. This is the only hotel ever called me and forcing me to checkout exactly 12pm. Nonetheless pool are good and we enjoyed the pool. The white rose with a light is very beautiful.

    Reviewed February 15, 2019

    Dear Denmark, Thank you so much for choosing Thunderbird Resorts and Casinos Poro Point. I sincerely apologize for the problems that you encountered during your last stay. . . I truly appreciate that you brought these matters to my attention and do trust that we have called the attention of the department concerned about this matter, to ensure standard procedures are reinforced accordingly. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please feel free to contact us and We would be happy to assist you with your booking. Thank you, once again, and I wish you wonderful days ahead. Kind Regards, Joy

    Responded March 12, 2019
    Thunderbird Resorts - Poro Point
    8.4
    Excellent
    Zarah from Philippines
    Family with young children
    2 Bedroom Villa
    Stayed 1 night in November 2018

    Excellent”

    No TV in the 2nd bedroom. Paid for 20k /night with shower heater notbworking and bathtub that need plumbing. And not to memtion bidet from the CR is overflowing. Had the engineering dept check the water but we were told that there was nothing they could do to fix the bathtub. No beach as well. Failed vacation! And food is a bit over priced like a plate of breakfast cost almost 600 php.

    Reviewed November 04, 2018
    3.6
    Minerva from Philippines
    Family with teens
    Deluxe Rooms
    Stayed 2 nights in January 2019

    never again”

    not well maintained and unclean. dirty toilet seats in the hotel room and dirty shower rooms at the pool. filthy aircon filters. bedsheets are sandy. slow serving time at olives restaurant and uncooked food is served. damaged pool table and sticks.

    Reviewed January 08, 2019
    8.0
    Excellent
    Rowena from Philippines
    Family with teens
    Deluxe Rooms
    Stayed 2 nights in December 2018

    Very good”

    Pros: friendly and accommodating staff; huge rooms with very nice beds; acceptable breakfast choices; spacious resort; prompt and immediate service when bidet leaked badly; individual router per room which provides strong and reliable wifi; A/C working excellently. Cons: expensive meals; need to re-paint walls around the resort; swimming pools not as clean as preferred Overall rating: 4.5 out of 5 stars

    Reviewed January 03, 2019
    4.8
    Arnel from Philippines
    Family with young children
    Deluxe Rooms
    Stayed 2 nights in December 2018

    Great view but poor service ”

    We love the view but everything else is a disappointment. We are on the third floor and there was no elevator. We were with our mom who is 75 years old and going up and down the stairs is a challenge. We ate buffet and the food is just common. Nothing special and to think it is a christmas buffet. We asked for ice and they charged as 50 pesos. We asked for extra glasses and they ask 20 pesos per glass. We asked for extra towels and it is chargeable. We went to the pool and no towels were provided. You need to bring your own which is only limited by the way bec they will charge you for extra towels. Our drain was clogged the first night and my cousin’s door lock run out of battery so we need to wait for someone to fix it. Breakfast is also common. Don’t expect something extra special. If you are not early you will run out of glasses so you need to queue just to drink. We will never go there again. For the price, it is not worth it.

    Reviewed December 31, 2018
    8.0
    Excellent
    Rizalito from Philippines
    Group
    Deluxe Rooms
    Stayed 1 night in July 2018

    Stay at Thunderbird”

    Paid breakfast separately which is fine although not really happy with the food taste. Lots of flies inside the resto flying. The bathroom smell like dried cat piss. The ceiling lamp shade in the left corner is not working. The security guard is not friendly specially the one guarding the entrance going to the beach front. Kudos to the frontdesk who are always cordial and professional.

    Reviewed July 18, 2018
    8.4
    Excellent
    Carina from Philippines
    Group
    Deluxe Rooms
    Stayed 2 nights in March 2018

    Great place and courteous staff; but food is overpriced and limited choices”

    It was my first time to visit the resort with 2 of my best pals. we stayed for 3 days and 2 nights. Positive points: The pools are clean and sprawling All the staff were very courteous The place is pictue perfect and instagram worthy The view of the ocean in our room made me wake up at 6am just to stare and read a book Shuttle service when going to the spa Towels in the pool area beach area is small but clean Negative points: menu in the restaurants are very limited food is a pricey considering the size of the serving and taste we ate lunch at the Olive's but the server didn't provide us with the "lunch set menu" so we ended up ordering pasta not much choices for drinks that you can order by the pool the stairs going up and down the main pool is not too friendly especially if you have seniors in the family (i suggest you use the elevator i stead) Buffet breakfast is a bit disappointing Overall: I love the place and might consider going back. But i would probably bring my own food and drinks.

    Reviewed April 02, 2018

    Dear Carina, Thank you for your comments. We assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Joy, Revenue Management

    Responded October 10, 2018
    Thunderbird Resorts - Poro Point
    8.8
    Excellent
    Donna from Philippines
    Family with teens
    2 Bedroom Villa
    Stayed 3 nights in March 2018

    Overall Great Stay”

    We we stayed at Thunderbird during the super peak season (holy week) so we expected a lot of delays and chaos. Fortunately, the staff was efficient and has us checked in before 3pm. Wow, right? Btw, we occupied 3 villas so we were really expecting delays. Breakfast was good. Bacon was a staple. Nuff said. Facilities were nice. They have activities for kids and teens like movie showings, egg painting, etc. Only thing that was not so nice were the bathrooms. Ours have ants infestation. Housekeeping came and sprayed baygon but they keep coming back. But overall great stay. Staff were always smiling, always pleasant and very accommodating. Good job!😊

    Reviewed March 31, 2018
    8.4
    Excellent
    Camille from Philippines
    Group
    2 Bedroom Villa
    Stayed 1 night in December 2018

    Relaxing Place”

    I love the design and the comfort while staying in the villas. However, there are few minor maintenance issues we encountered: 1. The door in the shower cannot be close properly 2. It takes an hour before the bathtub can be filled with water 3. Smelly refrigerator But nevertheless, we enjoyed our stay. It was cozy and relaxing. By the way, superb wifi!!

    Reviewed December 04, 2018

    Dear Camille, Thank you for choosing Thunderbird Resorts and Casinos Poro Point. It is wonderful to know that you were generally satisfied with your overall stay experience. We also appreciate that you shared some insights with us. Do trust that we have discussed this with the team, for assessment and action. We value feedback such as yours as this helps us assess how we can further enhance guest experience in our hotel. Thank you, once again, for taking time to post a review. We wish you wonderful days ahead. Kind Regards, Joy

    Responded March 12, 2019
    Thunderbird Resorts - Poro Point
    6.8
    Good
    Shirley
    Couple
    Deluxe Rooms
    Stayed 1 night in November 2018

    Good”

    Would’ve been nice if the beach was open for guests but unfortunately there were on going repairs. Infinity pool should’ve been bigger. No network/signal inside the room (condotel - 2nd floor) Probably more choices on breakfast buffet spread, but food was okay though. Would like to comment some staff for standing out and offering best of service: Jim and Noel from Front Desk. Kudos guys!

    Reviewed December 02, 2018
    9.2
    Exceptional
    Catherine from Philippines
    Family with young children
    Deluxe Rooms
    Stayed 1 night in November 2018

    Exceptional”

    Perfect place to relax with the family..I loved the overall ambiance of the beach resort specially the room whuch is very spacious and clean. The staff are friendly and accomodating. I suggest better to include also the buffet dinner for the guest (optional only if the guest wants to avail both the buffet breakfast and dinner). I took a good promotional deal for 2 premium room with breakfast 😍💖👌. Surely we will comeback in this place. 🤗

    Reviewed November 26, 2018
    8.8
    Excellent
    Oliver from Germany
    Group
    2 Bedroom Villa
    Stayed 1 night in February 2018

    Amazing location”

    We had a 1 night stay with a 2 bedroom villa at Thunderbird Resort and the location and the staff were super nice. We got a very competitive price so value for money was excellent. But expecatation wasn't fully fulfilled when it comes down to cleanliness and how the Villa was maintained. Mold, liescale in shower and the sink is not what I expect from a 5-star resort with that reputation. But overall we had a nice stay and a great time there, so a Big Thank You to the nice people working at the resort.

    Reviewed February 21, 2018

    Dear Oliver, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next stay to Thunderbird Resorts and Casinos Poro Point! Best Regards, Joy Dulay

    Responded October 22, 2018
    Thunderbird Resorts - Poro Point
    10.0
    Exceptional
    Manilyn from Philippines
    Couple
    Deluxe Rooms
    Stayed 1 night in October 2017

    Exceptional”

    thanks for the great food. great stay. too good ambience of course. nice pool and nice staff.... problem pala is mahirap tmwag at mag ask ng help sa staf.. masyadng matagal ang respond to request thats all.. pero good service po matagal lng respond

    Reviewed December 28, 2017

    Dear Manilyn, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next trip to Thunderbird Resorts! Best Regards, Joy Thunderbird Resorts and Casinos

    Responded July 26, 2018
    Thunderbird Resorts - Poro Point
    9.6
    Exceptional
    Cynthia from Philippines
    Family with young children
    Deluxe Rooms
    Stayed 2 nights in December 2017

    Uninterrupted view of the sea and sleeping with the sound of the waves”

    Our room at the 3rd floor of the main building had a spacious veranda and afforded us an uniterrupted view of the sea and the sunset. The place was fantastic. I wished though that they will improve on the landscaping and ground maintenance. Thanks so much for a great Christmas stay!

    Reviewed December 27, 2017

    Dear Cynthia, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next trip to Thunderbird Resorts! Best Regards, Joy Thunderbird Resorts and Casinos

    Responded July 26, 2018
    Thunderbird Resorts - Poro Point
    9.2
    Exceptional
    Vanessa from Philippines
    Family with young children
    2 Bedroom Villa
    Stayed 1 night in November 2017

    Awesome place...hospitality at its best...”

    Villas are clean and well furnished with the things you need for a great vacation. Shuttle is available and drivers are very courteous. Pool is awesome and beach is also nice. Food is good. My family enjoyed our stay there...

    Reviewed December 01, 2017

    Dear Vanessa, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next trip to Thunderbird Resorts! Best Regards, Joy Thunderbird Resorts and Casinos

    Responded July 26, 2018
    Thunderbird Resorts - Poro Point
    9.6
    Exceptional
    maria from Philippines
    Family with teens
    3-Bedroom Villa
    Stayed 1 night in June 2017

    We had a pleasant stay”

    The place is superb! The villa was really nice and having our own parking just outside the door was convenient. Be ready with your patience though as checking in took a while (it was a jampacked weekend and there were only 3 or 4 of them assisting both guests who are checking out or checking in). Aside from this, the experience was good. Breakfast was nothing out of the ordinary but their restaurant serves good food (we ordered dinner).

    Reviewed June 07, 2017

    Dear Maria, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next trip to Thunderbird Resorts! Best Regards, Joy Thunderbird Resorts and Casinos

    Responded July 26, 2018
    Thunderbird Resorts - Poro Point
    8.4
    Excellent
    Ma from Philippines
    Family with young children
    Deluxe Rooms
    Stayed 1 night in May 2017

    We celebrated my fathers 65th bday”

    Thunderbird was our last stop from our 5 day vacation,Vigan-Pagudpud then La Union. We had a great time,the pool was so refreshing. Spacious Room.I highly recommend their Ozu Restaurant, great and affordable food. Thanks to Agoda too,they upgraded our reservation from Superior Room to a Villa with no extra cost.

    Reviewed May 24, 2017

    Dear Ma, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments. We look forward to seeing you on your next stay! Best Regards, Joy, Revenue Management

    Responded October 10, 2018
    Thunderbird Resorts - Poro Point
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