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Exterior view, Best Western Premier Denver East in Denver (CO)
2 Queen Bed Non-Smoking - Guestroom, Best Western Premier Denver East in Denver (CO)
a sign that is on the side of a road, Best Western Premier Denver East in Denver (CO)
a large room with a large mural on the wall, Best Western Premier Denver East in Denver (CO)
a room with a lot of furniture in it, Best Western Premier Denver East in Denver (CO)
a man standing in front of a swimming pool, Best Western Premier Denver East in Denver (CO)
Swimming pool, Best Western Premier Denver East in Denver (CO)

Removed from saved list

8.0

Excellent

1,946 reviews

1,946 reviews

See map
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Denver Museum of Nature & Science 8.7 km
Denver Zoo 9.2 km
Denver Botanic Gardens 10.8 km
Molly Brown House Museum 12.1 km
Colorado State Capitol 12.4 km
Coors Field 12.7 km
16th Street Mall 12.8 km
The Money Museum at the Federal Reserve Bank - Denver Branch 12.9 km
Denver Union Station 13.3 km
Landry's Downtown Aquarium Inc 14.4 km
Nearby landmarks
Montbello Park 'n' Ride 690 m
Denver Health Montbello Community Health Center 700 m
RTD Station Parking 1.1 km
Peoria Station Park-n-Ride 1.1 km
Alpine Summit 1.1 km
Stapleton Denver 1.6 km
El Angel Carniceria 1.8 km
Bluff Lake Nature Center 2.0 km
Bluff Lake 2.1 km
Leopold Bros. Distillery 2.3 km

Best Western Premier Denver East

4411 Peoria St, Montbello, Denver (CO), United States, 80239-4817 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Montbello part of Denver (CO), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Denver Botanic Gardens. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Garden

Golf course [on-site]

Laundry service

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Denver (CO) every 2 minutes on Agoda.com
Value for money7.1
Location rating7.7
Nearest airportDenver International Airport (DEN)
Distance to airport16.7 km

Rooms available at Best Western Premier Denver East

2 Queen Bed Smoke Free
...
  • Balcony/terrace
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
2 Queen Bed With Balcony No Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
King Suite With Kitchenette No Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
2 Queen Bed Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Bed Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Bed With Patio Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
2 Queen Bed With Balcony Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
2 Queen Smoke Free
...
  • Non-smoking
  • Shower
  • 2 queen beds
Enter dates to see prices
King Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite King With Sofa Bed No Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Premier Denver East?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Premier Denver East?

For those who wish to drive their own cars, Best Western Premier Denver East has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Denver (CO) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Premier Denver East?

Adults can enjoy breakfast offered with an additional charge of 17 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Premier Denver East?

Best Western Premier Denver East features an on-site restaurant for your dining convenience.

What is the smoking policy at Best Western Premier Denver East?

Best Western Premier Denver East does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Best Western Premier Denver East?

Restaurants including Village Inn, Ajuua Mexican Restaurant and Peoria Grill are popular in Best Western Premier Denver East’s neighborhood which is known as Montbello.

See map

Explore the neighborhood

What people love about Best Western Premier Denver East

  • 8

    Very good
    Cleanliness

    "Easy to get to and it was clean and updated."

    Jason

    |

    December 29, 2021

  • 8

    Very good
    Cleanliness

    "Very clean room and nice comfortable bed."

    Emily

    |

    September 15, 2019

  • 9.2

    Exceptional
    Location

    "Would recommend again, close to food places and close to airport"

    matthias

    |

    May 14, 2019

Overall rating:

8

Excellent
1,946 reviews
Cleanliness
6.5
Facilities
6.3
Location
7.7
Read all reviews >
More about Best Western Premier Denver East

More about Best Western Premier Denver East

Best Western Premier Denver East

With a wide range of services catered to both business and leisure travelers, Best Western Premier Denver East makes sure you get the best out of your stay.
The superior services and facilities offered at Best Western Premier Denver East will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Denver (CO) can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Best Western Premier Denver East. The hotel's room service will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Best Western Premier Denver East. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Best Western Premier Denver East. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Best Western Premier Denver East offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Best Western Premier Denver East with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside the hotel and explore Denver (CO). Watch the local team play at Coors Field located 12.7 km away, where you can also buy authentic team merchandise. Your journey through Denver (CO) can be completed with a short shopping stop at 16th Street Mall located 12.8 km away.

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Amenities and facilities

Good
Facilities

6.3

Most talked about facilities

Breakfast

4 mentions

Food & Dining

1 mention

Internet

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Outdoor recreational features
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service

Food and dining

Breakfast options
  • Continental
Restaurants on site
Tony Roma';s
  • Menu: Buffet

Location

4411 Peoria St, Montbello, Denver (CO), United States, 80239-4817
Very good
Location

7.7

Airports
  • Denver International Airport (DEN)
    16.7 km
  • Centennial Airport (APA)
    22.3 km
Public transportation
  • Union Station
    13.2 km
  • Regional Transport District
    13.3 km
Hospital or clinic
  • Denver Health Montbello Community Health Center
    700 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Denver Museum of Nature & Science
    8.7 km
  • Denver Zoo
    9.2 km
  • Denver Botanic Gardens
    10.8 km
  • Molly Brown House Museum
    12.1 km
  • Colorado State Capitol
    12.4 km
  • Coors Field
    12.7 km
  • 16th Street Mall
    12.8 km
  • The Money Museum at the Federal Reserve Bank - Denver Branch
    12.9 km
  • Denver Union Station
    13.3 km
  • Landry's Downtown Aquarium Inc
    14.4 km
Nearby landmarks
  • Montbello Park 'n' Ride
    690 m
  • Denver Health Montbello Community Health Center
    700 m
  • RTD Station Parking
    1.1 km
  • Peoria Station Park-n-Ride
    1.1 km
  • Alpine Summit
    1.1 km
  • Stapleton Denver
    1.6 km
  • El Angel Carniceria
    1.8 km
  • Bluff Lake Nature Center
    2.0 km
  • Bluff Lake
    2.1 km
  • Leopold Bros. Distillery
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)17 USD
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 127

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Premier Denver East from real guests

Provided by verified guests of Agoda
7.0
/
10
Cleanliness6.5
Facilities6.3
Location7.7
Service7.3
Value for money7.1
High score for Denver (CO)
Rating
9+ Exceptional (7)
8-9 Excellent (4)
7-8 Very Good (8)
6-7 Good (3)
<6 Below Expectation (20)
Time of the year
Mar - May (9)
Jun - Aug (13)
Sep - Nov (8)
Dec - Feb (12)

Show reviews that mention 

Showing 42 verified guest comments
123
10.0
Exceptional
Kelsea from United States
Family with young children
Stayed 1 night in October 2019

Awesome remodel, family friendly & upscale luxury hotel feel”

This is honestly a great value for your money. They've done an amazing remodel and it's absolutely gorgeous! They include a nice FULL breakfast. Eggs, sausage, hashbrowns, biscuits and gravy, pancakes and waffles, multiple cereal options, juices, coffee, full soda station, and milk! Toppings and yogurt to make yogurt parfaits. It really was a nice stay and a very good value for the hotel. If you're on a budget and want a safe hotel that's nice, this is the one!! Also doors are inside (HOTEL) not motel. Warm, cozy, and soft beds with on the wall temp control and super nice flat screen TV, microwave, and fridge, all included!

Reviewed October 29, 2019

See room deals

Thank you for staying and for your review! We are so glad you enjoyed your stay. We are under renovations to make improvements to our hotel for our guests and are so glad you have noticed the changes! We look forward to seeing you during your next visit to our area!

Responded November 16, 2019
Best Western Premier Denver East
9.6
Exceptional
Ashley from United States
Couple
1 King Bed Non-Smoking
Stayed 2 nights in September 2020

Nice staff”

When checking in room we asked if the jacuzzi room would be available the next day. The said it might be and would let us know. The nice girl in front even went out of her day to call us personally when we was out shopping to give us first dibs on that room when it had been cleaned. I thought that was really sweet she remembered us.

Reviewed September 15, 2020

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Thank you so much for staying with us and for your review! We are so glad you enjoyed your stay and that we were able to get you into the type of room you wanted! We hope you will consider staying with us again during a future visit!

Responded September 16, 2020
Best Western Premier Denver East
9.6
Exceptional
David from United States
Solo traveler
Accessible King With Bathtub Non-Smoking
Stayed 1 night in February 2022

Clean and new”

Everything very good. Only issue was, in my room, shower was very hard to understand. Had two shower heads, on on a hose. Couldn’t figure out how to lower temperature. But I’d been assigned handicap accessible room, which I didn’t need.

Reviewed February 09, 2022

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10.0
Exceptional
Ryan from United States
Couple
Stayed 1 night in September 2019

Very nice place 3rd time there will stay again.”

Loved the room

Reviewed September 12, 2019

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Thank you for staying and for your review! We are so glad you enjoyed your stay and look forward to seeing you during your next visit to our area!

Responded September 22, 2019
Best Western Premier Denver East
8.8
Excellent
Patricia from United States
Solo traveler
Stayed 3 nights in February 2019

Excellent”

My first night was wonderful. Everything was clean and I had a good nights rest. I was gone for the better part of the day visiting with family. The second day when I got in the family across the hall was very noisy but it was quite by the time I wanted to go to sleep. In the morning I woke up to the same group yelling and swearing and then a young lady came to my door and tried to get in, she forgot what room she was in??? After I called the front desk that all stopped. Third night was good again. The accommodations were clean but you could tell that they are working on doing a remodel. I would suggest they put a handicap entrance by the door where the elevator goes up for the second and third floor. It is a long walk for someone with disabilities to get from the lobby to the back elevator. I think their were quite a few families with young children and young adults that tend to party. For a place to sleep it was great.

Reviewed February 10, 2019

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Thank you for staying with us and your review! We are sorry that you experienced this and have ensured that the situation does not happen again. We are undergoing renovations to make improvements to our hotel for our guests and hope that you will consider staying with us once they are complete to see all the amazing changes we have made!

Responded February 10, 2019
Best Western Premier Denver East
9.6
Exceptional
Miranda from United States
Group
Stayed 3 nights in February 2019

Great place! Great staff! ”

Really enjoyed the location of this hotel! The staff was friendly and helpful. We enjoyed our stay here!

Reviewed February 27, 2019

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Thank you so much for staying and for your review! We are so glad you enjoyed your stay and hope that you will stay with us during a future visit to the area!

Responded March 03, 2019
Best Western Premier Denver East
9.2
Exceptional
matthias from Germany
Business traveler
Stayed 1 night in May 2019

had a pleasant stay”

had the best room - 219 - with the big jacuzzi in the living room. actually the hotel has still a construction phase, it’s getting a bit noisy around 0800am., but not disturbing. would recommend again, close to food places and close to airport

Reviewed May 14, 2019

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Thank you so much for staying with us and for your review! We are so glad that you enjoyed your stay and the jacuzzi tub and hope that you will consider staying with us during a future stay in our area!

Responded May 24, 2019
Best Western Premier Denver East
8.4
Excellent
Danielle from United States
Family with teens
Stayed 2 nights in April 2019

The construction is very disruptive”

They are remodeling and it really effects your stay. The courtyard view was construction equipment and mounds of dirt. The hallways were freezing because there were double door size holes in the walls because doors were missing. The second day we stopped having hot water. They gave us another room which also had no hot water. It cane back on the next morning so maybe it goe turndd off during the construction. The hotel itself is in a great location and it will be nice once it is more put back together.

Reviewed April 13, 2019

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Thank you so much for your review. We are sorry that you do not have an ideal experience. We are undergoing renovations to make improvements for our guests. We hope that you will consider staying with us during a future visit so that we can WOW you in the changes!

Responded April 20, 2019
Best Western Premier Denver East
8.0
Excellent
Emily from Canada
Solo traveler
Stayed 1 night in September 2019

Very good”

Booked a for one night stay after a flight into Denver. The place is definitely in a state of renovation - the posted pictures are not quite an accurate depiction. Still, my room was clean, quiet, and check in/out was painless. Pros: Close to the airport and highway, restaurant onsite, complimentary breakfast, close to other restaurants. Very clean room and nice comfortable bed. Cons: under renovations and the hallways after the main area are quite dirty, confusing layout.

Reviewed September 15, 2019

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Thank you so much for staying with us and for your review! We are undergoing renovations to make improvements to the hotel for our guests and hope that you will consider staying with us during a future visit to our beautiful area so that you can see all the amazing changes that have taken place!

Responded September 22, 2019
Best Western Premier Denver East
8.8
Excellent
richard from United States
Solo traveler
2 Queen Smoke Free
Stayed 1 night in May 2020

Excellent”

Perfect for my needs

Reviewed May 06, 2020

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Thank you for staying with us and for your review! We are so glad you enjoyed your stay and hope to see you again during your next visit to our area!

Responded May 08, 2020
Best Western Premier Denver East
8.0
Excellent
Jason from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in October 2021

Clean and convenient”

Stopped for a quick overnight while traveling through the area. Easy to get to and it was clean and updated.

Reviewed December 29, 2021

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7.6
Very good
Jeremiah from United States
Couple
Stayed 4 nights in December 2018

Not worth the cost but better than most reviews you will find online. ”

Rooms are clean. Hallways are a mess since they are renovating. Most of the staff is helpful and friendly. Breakfast is ok.

Reviewed January 04, 2019

See room deals

Thank you for staying with us and your review! We are sorry that you did not have an ideal stay. We are undergoing renovations to make improvements to our hotel for our guests and hope that you will consider staying with us once they are complete to see all the amazing changes we have made!

Responded February 10, 2019
Best Western Premier Denver East
7.6
Very good
Lynn from United States
Couple
Stayed 1 night in July 2019

A work in progress but helpful staff”

Major renovation, so it was distracting and piecemeal. Will be a premier spot, we heard. Didn't have enough imagination to picture it yet. Breakfast room and items available were mediocre.

Reviewed August 21, 2019

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Thank you for staying with us and for your review. We are sorry that you did not see us at our best. We are under renovations to make improvements for our guests and hope that you will stay with us once they are complete so you can see all the amazing change!

Responded August 24, 2019
Best Western Premier Denver East
7.2
Very good
Trina from United States
Solo traveler
Stayed 1 night in September 2019

Needed hotel near airport”

We haff s change of plans, and needed a hotel near the airport. The price was high but lower than others. Staff was great. Hotel is being renovated. We got in late and were planning to sleep in some but where woken up at 7am to construction directly above our room. The staff apologized but nothing else.

Reviewed September 15, 2019

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Thank you so much for staying with us and for your review! We are undergoing renovations to make improvements to the hotel for our guests and hope that you will consider staying with us during a future visit to our beautiful area so that you can see all the amazing changes that have taken place!

Responded September 22, 2019
Best Western Premier Denver East
6.8
Good
Val from United States
Family with young children
Stayed 2 nights in February 2019

Great value for the money”

The hotel is under construction right now, so there is some work in the hallways and around the hotel. However, it is mostly cosmetic work, so no heavy equipment or noise. Rooms are big and clean. Modern bathrooms and a nice comfy bed. For the price (around $50.00 that we paid) you will get centrally located hotel (10 min to downtown Denver), free breakfast buffet, free parking and easy check in/out. Would stay again and recommend it.

Reviewed February 08, 2019

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Thank you for staying with us and your review! We are undergoing renovations to make improvements to our hotel for our guests and hope that you will consider staying with us once they are complete to see all the amazing changes we have made!

Responded February 10, 2019
Best Western Premier Denver East
6.4
Good
Richard from United States
Solo traveler
Stayed 5 nights in February 2019

If you are staying here it is only because of the price”

The hotel is under construction so it is a mess. The corridors are disasters and the back stair well smells of cigarettes and urine where people have come out of the cold to crash. Beacuse it is under construction the no one seems to care about keeping them clean. During the construction though they are/were offering the cheapest /night rate in the whole Denverland area. No facilities because it under construction. Many rooms need work- bullet point items - holes need to be filled, toilet paper holder missing a bracket.

Reviewed February 11, 2019

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Thank you for staying with us and for your review. We are sorry that you had a less than satisfactory experience. We are under renovations and will soon open as a Best Western Premier. We hope that you will consider staying with us during a future visit to our area so that we can show you all the amazing changes that have taken place!

Responded February 14, 2019
Best Western Premier Denver East
6.4
Good
Kevin from United States
Couple
Stayed 1 night in August 2019

Dirty public places”

Was not a good hotel . Public halls are disgusting. Lots of construction and destroyed sign. The rooms were nice enough, but not that good.

Reviewed August 13, 2019

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Thank you for staying with us and for your review. We apologize that you saw us in such a condition. We are under renovation to make improvements for our hotel for our guests. We hope that you will consider staying with us in the future so that you can see all the amazing changes that have taken place.

Responded August 21, 2019
Best Western Premier Denver East
5.2
Scott from United States
Business traveler
Stayed 2 nights in June 2019

Above average”

No advance the place was under construction. Couch was ripped in the room. Beds were dated and not comfortable. I am sure the updates maybe better but not at this time

Reviewed June 27, 2019

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Thank you for staying with us and your review. We are under renovations to make improvements to the hotel for our guests. We hope that you might consider staying during your next visit to the area so you can see all the amazing changes that have taken place!

Responded July 02, 2019
Best Western Premier Denver East
4.4
Robert from United States
Couple
King Non-Smoking
Stayed 3 nights in October 2021

Entire Room / Floor was tainted with the smell of cigarettes! ”

Upon entering our hotel room, the entire room + floor smelled like cigarettes. Please note that this is a NON-SMOKING hotel. We decided to blast the A/C to try and get rid of the smell and go to the front desk to ask for assistance. Unfortunately, I was told there was NOTHING they can do to help. No exchange of rooms, no air fresheners, and no comps of any kind. They simply reiterated that the hotel is entirely non-smoking so there was no way our issue could be real. They'll "look into it" response was completely useless as they did not even bother to come to our room to see for themselves. I am incredibly DISAPPOINTED that I had to be forced to sleep in a cigarette-smell-filled room as a non-smoker. It made us feel very sick and truth be told, it's incredibly HAZARDOUS to our health. The location is great and it was clean when we first entered, but it was definitely NOT worth it. I do not plan on returning and would advise any person who values their own health, to NOT do so either.

Reviewed October 21, 2021

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5.2
Hershell from United States
Couple
Stayed 1 night in August 2019

Above average”

Hotel is under renovation and there were sketchy people who stayed their as well

Reviewed August 07, 2019

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Thank you for staying with us and for your review. We are under renovations to make improvements to the hotel for our guests. We hope that you will consider staying with us in the future so that we can show you the amazing changes!

Responded August 21, 2019
Best Western Premier Denver East
123
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