Professional staff”

I have recently stayed in this hotel for 2 short stay over (less than 10 hours each). One time as walk on customer and one booked via agoda. Both time was greeted by 2 very professional receptionists. I was highly surprised and impressed by the level of professionalism of the hotel staffs. I even got a birthday cake for my second stay even I wasn’t an associate with hotel! Will definitely consider this hotel again if I ever get a stopover at Dubai.

Nice hotel”

Staff was so accomodating upon check-in. Sorry I forgot her name but she was really nice about explaining to me everything. Checkin process was smooth and as wel as checkout. Rooms are really good after she upgraded me to another room.

Canada with Love”

Management made me feel a home away from home. It's amazing Hotel with very accommodating front staff . My flight was delayed for 8 hours and having upgraded us to an Executive Suite was just an amazing experience. Highly recommended to all Canadian visiting Dubai. Its beyond anyone expectation. This Hotel is PRICELESS. Food is great. Restaurant staffs are just very courteous. It's worth given extra tip.

Very good”

Room was excellent.. Reception staff both at check in and checkout were very friendly. Had to wait 45 minutes even though I arrived at 1815 hrs against the checkin of 1400 hrs.. I was initially offered a room that hadn't been cleaned and after complain it was changed immediately. But otherwise good stay

Nice place”

Just minutes from Terminal 2. Nice rooms, friendly staff. Not really close to much.

Brilliant Hotel with superb services”

The flawless services from check-in upon check-out was awesome. I stroke a jackpot with room upgraded to executive type. Awesome stay, awesome experience, awesome facilities cum along with awesome peoples. Thanks!

Excellent choice”

This is what a four star should be. Spotless, silent, generous and pleasant service, full amenities. Well appointed rooms including iron in room and well lit, modern bathrooms. The only potential downsides were some rooms are smoking and you can’t guarentee non-smoking through Agoda.com ahead of time. Very risky, but I was placed in a pleasant non-smoking room. Also, we had a silent interior courtyard room, but there are street facing rooms that could be noisy. Our stay was terrific, but there could be pitfalls for the unlucky.

Exceptionally Amazing, Budget Friendly and Wonderful Staff!”

Thank You for your generous and warm hospitality, Ms. Rachel (reception area). You've solved my problem in a nick of time, btw, the room provided exceeded my expectations, I can't thank you enough for such a marvelous stay! :)

Amazing”

As always, my preferred hotel due to numerous reasons and to name a few, the hospitality of the staff are exceptional-honorable mention Maxine in the front desk, she's very helpful, kind and accommodating and check-in was done swiftly as well. The rooms are very spacious and top notch-sparkly clean! You get more than what you actually pay for. All in all, I see myself booking my next stay in this hotel. Thank You, TGPH staff!

Beyond any doubt, TGP is Astonishing! ★★★★★”

It is befitting to start this review with a special mention towards Naji in the reception area by virtue of delivering an exemplary service. Due to this unplanned or last minute stay, I had dilemmas in which were rapidly and professionally resolved by him, genuinely kind too which made this stay stress free and remarkable. Again, Thank You Naji for the generosity and swift process during my check-in! In regards to the property's overall appraisal, I'd summarize it in five words : Can't wait to come back! Booking into this particular hotel is rapidly becoming a habit for me. I don't recall the number of times I've checked into this property in the current / previous month. In general, I look forward to this hotel's accommodation when listed in my agenda. Heed my advise : Book this hotel and experience an abundance of comfort and warm hospitality! Thank You Very Much, TGP Staff!

Magnificent! 5+++ Stars Experience!!!”

I don't usually fill in those comments / feedback forms you find in every hotel rooms but I just had to as I have been completely enchanted and more than pleased-not only during this stay, but also on the previous bookings. I've reviewed this property numerous times and yet, I'm always captivated with every visit. This is one of those hotels wherein you're actually looking forward to when away from home, each stay is always stress free and to deviate for a bit, Honorable Mention : Rachel in the reception area-she's very courteous, well-refined, polite, professional and very kind! The hospitality displayed and shared by Rachel and all the staff is one of the major factor that contributes to this hotel's success, more power to you all and thank you for the Wonderful Time!

4 Stars is an understatement”

If you do a quick search about this hotel, it states that the property js rated at 4 Stars which I find quite a bit annoying as the property, the facilities, the room and importantly their staff (notable mention Rachel in the reception) provide a 5 Star Service! I've been to a lot of hotels around the world and I know a 5 Star Rating when I see / experience one. The rate per night is also practical and yet the most basic room they offer is more than what you pay for. Starting from the Hallways down to their linens-everything is spotless clean, I would definitely recommend, not only for business individuals, but for families and tourists as well.

Exceptionally GRAND indeed!”

How is this Hotel not yet rated as a 5 Star? By now, this Hotel must be used to receiving an enormous amount of compliments regarding the cleanliness of their establishment (rooms, facilities, etc...) and also the warm hospitality each staff bestows on every guest-not only on arrival, but also, during their whole stay. Worthy to mention during my arrival is Rachel in the reception area, she answered all my queries and she's very polite, professional, she checked me in so fast-I barely had time to recollect my luggage in my car! All in, I would definitely come back and recommend this venue towards colleagues and friends. More power to you Rachel and Time Grand Hotel Staff - Thank You Very Much!

nice place”

located 5 min drive from airport, need to take a cab. staff very nice and polite, provide adaptator for charger. great food 24 h and room service. great bed and nice room. metro station at 5 min walk but need to change if you want to go downtown Dubai mall/Burj Khalifa : 30 min

Feels like home always”

Staff were amazing like always.MRS kavi on the reception and Mr alfredo always make u feel like family when u stay at time grand plaza. As far as rooms ,very tidy and well maintained rooms .wiuld definitely recommend trying out this hotel.

“Great service. Great Hotel””

I have stayed many times at the Hotel .The Staff such polite and service was amazing specially reception . Room was a perfect and quite , comfortable bed .This hotel deserve its 5 star without doubt.

Excellent Hotel ”

Can't compare Time with any other hotels because simply they are the best in al the ways. I stayed many time and special thanks to Miss.Rachel she very helping every time. Thank you Time for the quality service.

Wonderful stay”

Have stayed at many locations throughout Dubai. For a location near the hotel, I have found my place. From Terminal 3, it took less than 10 minutes to drive (fare under 50DHS with the 35DHS start from the airport). To get to Terminal 2, the next day, the drive was 20 DHS. I will be staying again and recommending this hotel to people.

Beautiful clean room, value for money”

It was absolutely a dream! The room we got for the price we paid was absolutely amazing (plus we got the breakfast buffet as well included in the price we paid for the room). The decor was lovely and we really enjoyed the pool and the Jacuzzi. The carpet was nice and plush and the best thing was the space and the cleanliness. The only thing i can complain about is the breakfast buffet. the refilling time on many of the dishes were too long. But im nit picking as i dont have any other negative thing to say about the hotel.

great hotel”

It was a very nice hotel. Very comfortable and concierge and bell boy was very helpful and jovial. My only concern was the room service person was not truthful and cheated our money. He mark up the room service price , gave us short change and refuse to pass us the receipt. This was the only issue I faced in the hotel, the rest of it was splendid.