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Time Hotel Sunway
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7.3 Very good location
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7.3Location
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Good
From 311 reviewsSee what guests said
6.8
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Safety deposit boxes

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Room choices
Deluxe Room
...
  • City view
  • 10 m²/108 ft²
  • 1 double bed
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Superior
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  • No view
  • 10 m²/108 ft²
  • 1 queen bed
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Family 3 Pax
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  • 15 m²/161 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
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Family (4 Pax)
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  • 15 m²/161 ft²
  • Non-smoking
  • 2 queen beds
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Standard Room
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  • City view
  • Shower
  • 1 single bed
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Verified guest reviews

Agoda Reviews (311)
Filter by guest type:
Cleanliness6.6
Facilities6.3
Location7.3
Room comfort and quality6.2
Service6.8
Value for money7.4
Provided by verified guests of Agoda
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Deluxe Room
Family 3 Pax
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Superior
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Showing 187 verified guest comments
12345
6.0
Chong from Malaysia
Couple
Deluxe Room
Stayed 1 night in January 2018
Dirt room
This room plenty of cockroaches.
Reviewed January 12, 2018
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10.0
Shahbani from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in January 2018
Great hotel
This hotel always my first choice every time i travel to kuala lumpur ,frindly TEAM - FRONT OFFICE AND HOUSEKEEPING TEAM . easy to find food serounding ayam penyet , mamak stall, char kway teow , chinese famoust steamboat fat boy also on this area, 24 shop mart , sunway lagoon ( by car 5 minute ) , sunway phyramid mcdonal ....
Reviewed January 08, 2018
Dear sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Time Hotel Sunway! Best Regards, Hotel Management Team
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Time Hotel Sunway
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3.2
Dhivanhi from Singapore
Couple
Deluxe Room
Stayed 3 nights in January 2018
Awful hotel ever!
The room looked unlike what was shown in the pictures. They made the room look presentable in the Agoda gallery. The shower curtain had dirty unsightly spots all over. The blanket looked cheap & had a tiny hole on it. It looked like an old thick cloth covered with white blanket over it to make it look like a comforter. IT IS NOT WORTH THE MONEY PAID. I knew it was an affordable hotel but that doesn't account for how bad everything was. Stayed for 3 nights & the electricity went off like 10 times every night until early mornings! The water flow stopped a few times too. It happened while I was in the shower too! They did nothing about it until I called the reception using my own mobile. There was no phone in the room to contact the reception. Even when I called, the receptionist didn’t even know what he was talking. He was irresponsible & could care less about it.Nobody bothered to fix the issue. This persisted throughout the 3 nights!Very disappointed & I hope to get refund for the stay
Reviewed January 07, 2018
Dear sir/madam, Thank you for your comments. we apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the office number below. 06 6515643 Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Hotel Management Team
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Time Hotel Sunway
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2.0
Mar from Malaysia
Couple
Deluxe Room
Stayed 2 nights in December 2017
Not recommended
Cleanliness, air cond, staff totally OUT Bedsheet got smoke burn and torn out. Ordered 2 dlxe room got one smaller than the other one. Anw tq but would definitely my last time
Reviewed December 29, 2017
Dear sir/madam, Thank you for your comments. we apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the office number below. 06 6515643 Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Hotel Management Team
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Time Hotel Sunway
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10.0
Shahbani from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in December 2017
Excellent
This is best hotel among this area for this category...nothing to said but al the thing are great .Location near sunway lagoon , sunway phyramid, malay chinesse and mamak restaurant , chinese steamboat area, all halal and non halal food , 24 mart , laundry , bank ,pub , complete.the area also nearest to i city just about 20 minit to shah alam,35 minute to klia, 20 minute to city centre ...the staf here are super friendly from RECEPTION AND HOUSEKEEPING really helpfull
Reviewed December 26, 2017
Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Time Hotel Sunway! Best Regards, Hotel Management Team.
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Time Hotel Sunway
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10.0
Mohamad from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in December 2017
Good Hotel
Facilities and staff are friendly. Recommend.
Reviewed December 22, 2017
Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip Time Hotel Sunway! Best Regards, Hotel Management Team.
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Time Hotel Sunway
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10.0
Shahbani from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in December 2017
Good And Great hotel
Staying here every time i been in sunway area or bukit jalil , this is the best average hotel among this category.clean , hot water, serounding with restaurant and halal food near by .what do espect with the price you paid ...sunway lagoon and sunway phyramid , mcdonal , 24 speed mart .friendly staff reception and housekeeping always give comfortable ...
Reviewed December 22, 2017
Dear Sir/Madam, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip Time Hotel Sunway! Best Regards, Hotel Management Team.
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Time Hotel Sunway
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7.2
zue from Malaysia
Family with teens
Deluxe Room
Stayed 1 night in December 2017
Bad facilities
Most of plug cant used. Electric power suply problem
Reviewed December 19, 2017
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10.0
Shahbani from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in December 2017
Great hotel and value
This is the best hotel with all faclities ...good room , nice location , near sunway phyramid , sunway lagoon , serounding with most of race and type of food restaurant , convinence mart 24 hours , friendly associates , what do aspect with the price your paid and value ....the best of this hotel are water heater ...amd aircondition ,AM and kamal n housekeeping team always served with hearth and extramile ...the best hotel in sunway are ...
Reviewed December 14, 2017
Dear sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and our facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Time Hotel Sunway! Best Regards, Hotel Management team..
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Time Hotel Sunway
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7.6
Joanne from Malaysia
Couple
Superior
Stayed 3 nights in December 2017
Overall satisfactory 👍🏻👍🏻👍🏻
Overall is quite satisfactory for me. The only thing that dissatisfied me is the mirrors. It is so dirty, it seems like every time customers make it dirty, but the hotel management team didn’t clean it properly. All the stains can be seen easily, how disgusting it is. However, I like their service part more. They empty our rubbish bin everyday and refill with 2 bottles everyday during our stay. This is the best part during our stay. Recommendation : please provide a hair dryer service in room as people like me like to wash my hair during night before sleep. Thanks.
Reviewed December 11, 2017
Dear Joanne, Thank you for your comments. we apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the office number below. HQ OFFICE : 06 6513967 Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Hotel Management Team.
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Time Hotel Sunway
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