Location, location, location”

Times Service Suites at Times Square is an ideal choice for group of friends on a budget, especially if you are coming by coach from Singapore. The coach will drop passengers off directly in front of Berjaya Times Square and the service is impeccable. Check-in was a breeze, Saiful met us at 12am to provide us with the keys to the apartment and even provided his contact details if we needed further assistance. Breakfast was not provided but with krispy kreme and starbucks just 5 minutes away, there's no complains here. The shopping strip is within walking distance and so is the bars and clubs at Bukit Bintang. The security presence around Bukit Bintang made it safe to walk around in the wee hours as well. Great apartment at an affordable price. Highly recommended.

Definitely coming back here for my next trip”

Due to some last minute changes, we arrived in the wee hrs & the security staffs helped to contact the relevant staff for assistance. As it’s the weekend, we were not able to check-in yet. The staff was kind enough to help safe-keep our baggage & let us rest at the lobby. Our room was spacious & has an amazing view overlooking the city(clear view of the famous Towers).Room was clean, cozy, & very comfortable. However the room does not have a telephone so you’ll have to use your own mobile or can purchase a pre-paid card at the 7-eleven nearby. Be sure to note that there’s no room service. If you need to request for additional things or assistance (e.g. extra towels, pillows etc), you will need to contact the specific contact personnel via a given phone number. The swimming pool is conveniently located at Level 15 & shared with Berjaya Times Square Hotel. If you’re going swimming, be sure to bring along your towel from your room as the towels at the swimming pool are only for guests from Times Square Hotel. If you’re a shopaholic, this will be heaven to you. There are a whole lot of shops available; catered for all age groups. You can literally shop till you drop. If shopping at Berjaya Time Square is not enough, you can just walk to Sungei Wang Plaza, Low Yatt Plaza (IT) or hop onto the city train to go to any other places of interest. The downside though, is the lack of a physical 24hrs reception desk making it rather troublesome for guests as there’re no staffs to approach (except for the security guards at the lobby). If you’re looking for late or early check-in, you may want to contact the hotel staffs for arrangements. From what I was told, housekeeping will only come at 10am so even if there are rooms available, you will not be able to check in as of yet until after 10 am. Overall, my stay at the service suite is a pleasant one. Staffs are helpful & the excellent central location makes it even better.Definitely coming back here

great location easy for family with young children”

times services suites at times square is a great location hotel. i feel so convenient stay at this hotel with my young children, because my baby can have a nap when feel tired at the afternoon. can have a nice view during at night, is very difficult to find this type of view at kuala lumpur hotel with the suitable price.

Enjoyable experience for the whole family”

We decided to take a "local vacation" (we're from Petaling Jaya) since sis was partly studying for her finals. In the mornings and afternoons we enjoyed Kuala Lumpur, while at night we just relaxed in the hotel room. Sis was studying with a great KL view from her table, I was lounging in the sofa with a quiet book, bro was watching TV or busy on his S3, dad was doing some work at the dining table and mum was happily window-shopping downstairs in the Mall (she came back with alot of unnecessary purchases, including 3 watermelons!). Relaxing room, total 1 single sofa, 1 long sofa to lounge in, 2 chairs by the dining table, a comfy seater with study table by the window, 2 single bed, 1 king bed, and we called an extra bed we put in the hall. Location is very close to alot of Malls, bars, KLCC etc. Evenings I could go down to the gym and pool for a workout, at night I spent most of my time gazing out the large windows. Worth while getaway for those who don't have the time to drive far to Penang (street food in KL is 3rd best in Malaysia, 2nd is Melaka) or any distant Malaysian destinations, especially if ur a PJ family like us. Just a few peculiarities: the air-cond in the singles room keeps turning off automatically at night, so when morning comes we've already taken off our blankets. However, dad sleeping in the hall would be shivering from the air-cond. Also, the plates provided do not say if they are microwave-safe, so we had a microwave but didnt dare use the plates. Otherwise, mum and me are keen to come back on a regular basis, just to chill out in the room with the wonderful view. 4.5 stars! :)

Last minute booking and yet fuss free”

Last minute decision to Kuala Lumpur. Read some reviews before choosing the hotel. Glad is a good decision. We book hotel on friday night and drive to KL on sat morning. Called Agoda on where to check in as i read they dont hv check in counter. Agoda staff was very helpful to give me the contact person number. I whatsapp her 2 hours due to arrive KL. I received her prompt reply and to update her upon arrival. Reach hotel at 1pm and the room is not ready yet which is ok because check in time is 3pm. By 2.30pm I received a call from the representative for meet up at level 15 and he brought us to our room at 28th floor. Collected RM$200 deposit and is done. Fuss free and prompt. When we decided for early check out at 8.30am, we called the representative half an hour early and he is there by 8.30am. Yes we will definitely be staying at this hotel. Yes furniture is old but is clean and well kept. We hv a good sleep too. Convenient to go shopping too. Thank you for the pleasant stay.

Superb Hotel. An absolute pleasure”

Best hotel suite I have stayed in for a long time. From the time we were personally guided to our room 42A in the East Tower by Mr Siddick, our stay was a pleasure and it was a pity we had to check out. The room was perfectly appointed, comfortable, luxurious, had sweeping views, close to the monorail and Bukit Bintang day & night life, outstanding pool & gym, wonderful shopping centre - you name it, this place had it all at a more than reasonable price. I have travelled a lot around the world and this stay was truly memorable for all the right reasons.

Great location with spacious room”

we enjoyed our 4 days 3 nights stay at times services suites at times square. the room was beautifully decorated and spacious for 4 adults and 3 children. the location is great - we are so close to shopping mails, restaurants and cinema. we liked their services so much. my daughter was sick and we need to bring her to a doctor urgently. we called the management office and they sent someone to us within 10 minutes to bring us to the closest clinic. we were so pleased with their customer services. we will stay there again when we next visit kuala lumpur.

Excellent Location”

As I had previously read the reviews on this Suite, I called the person in charge from Singapore and enquired on how to call her when I reached Malaysia so I wont be at a loss. Staff (Agnes) met us at the carpark and brought us to the room where she told us where everything is kept. Extra towels were provided upon request and there was also makeup room service daily. Furniture may not be brand new but was reasonably maintained. We could use the Hotel's facilities but for swimming, we had to bring our own towels down. That is probably the only inconvenience as compared to staying in Berjaya Times Square Hotel itself. Pretty value for money as this is about two thirds of the Hotel rate and the room is almost (if not better than) the same as the Hotel's as I had stayed at the Hotel's room before. Agnes was very helpful. As we met her several times (all over the hotel coincidentally) during our 2 day stay, she also brought us around and gave us directions to wherever we wanted to go. Do look for Agnes when you are there!

Great location and great room!”

The check in was quite a breeze although we have to call the representative first. Siddik, the manager was on hand at the lobby to wait for us to check us in. Although we had to wait 30 minutes while they clean the room, probably because we arrived at 11+am. However it was no problem passing the 30 minutes as the apartment is right next to lots of shopping and food in Berjaya Times Square. When we came back about 45 mins later, we were nicely surprised with an upgrade to the Signature Suite, which was the same size as the Premier Suite, but better quality fittings etc. Well, we were not disappointed. It was a very nice room and very nice and comfortable decor as well. The only bummer was that the cable TV didn't work. But as we were staying just one night, it didn't matter as there were lots to do, and after booking to watch a movie, we took a couple of hours of much needed, and very comfortable, nap, getting up in time for dinner and movie. We will definitely stay here again the next time we are here!

Amazing with Such A Great Deal”

Arrived there earlier at 5am but chek in time is by 2pm. The suite staff was kind enough to allow us a room just to sleep till 10am- was wondering around after 10am when txt us and said that our suite is ready and its only 1130am!! not even 2 pm yet- best of all we were not charged for any early check in. not only that the service that was was amazing. They really took care of us. Suite was on the 39th floor and the view of KLCC was great!! Since our buss departs from KL at 6pm, Upon check out at 12pm the suite staff helped us to take care of our luggage so that we are able to room around hands-free! Take note- Suite and Hotel are different managements- Best part of Suite No need to wait long at check in counter lobby- You arrived, You call the suite number - they come down and carry ur bags up - simple as that!!Hassle free- You need to deposit rm200 for the room cards - Rest assured they will returned it upon check out- i deposited Sgd100;) Very satisfying stay - Just went on the 9March2013.

Excellent location, good service”

Times service suites is well located to train stations and the bukit bintang shopping belt. It's also easy to get a taxi outside the hotel at the taxi booth. The rooms are clean, and sufficient amneties. Strongly recommend for travellers to stay at this hotel.

great room conditions and best services!”

It is a pleasure stayed with Times Service Suites at Times Square. The suite room is good spacious which suitable for family size. Great hotel location which allow you to access all the good F&B within walking distance. Splendid services offered by the Hotel Agents throughout our stayed.

Like having your own apartment with daily cleaning”

This apartment style residence was a very pleasant experience. There is no hotel front desk so someone will attend to you at the front door foyer. The Times Service Suites is connected to the large mall for all types of dining and shopping and is also a stop on the sky tram 2 stops from the central train which brings you from the airport. The central station is also a mall so just simply ask directions to get to either sky tram or to airport train, 40 MYR each from TSS to airport. We requested a view of the towers and got a view as best you could from the distance we were away The room itself was very comfortable. We had cable, movie channels, daily complimentary water, coffee, cleaning etc. The living room had couch and chair with a large wall to wall windows looking out over the city from the 21st floor. The bed was comfortable. The bathroom had separate toilet room with sink and bidet; It also had a separate shower and separate bathtub with sink. So tonnes of room. The kitchenette area had a table and two chairs, microwave, fridge, kettle, cups, plates and utensils.It also had dish soap and a scrubber..and wine glasses. The negatives which I feel were minimal were that you could tell that around the shower stall that the water had eventually rotted the wood at the lower end of the trim boards, these could be replaced with poly wood. Also it could be time to re-caulk the trim areas of counters etc. And the couch is starting to show some wear. Also the air-conditioning units were outside, but when turned on you could hear the hum of the unit, not so bad but was noticeable. Overall We enjoyed our stay here in the residence, very comfortable, very safe with door and elevator pass keys required and connected to a mall and the sky tram at your doorstep (one stop before the Bintang stop only 100 meters away. Close to all the malls within a km or so walk you could get to so many malls. We walked to the Petronas Towers. stopped in at malls all the way along.

Pleasant stay with easy access to anywhere”

Stayed here for 3 nights from 30th Jan 14 - 2nd Feb 14. Love every moment staying here. Friendly and attentive staffs, Vicky and Agnes.Easy check in and checkout. Got no problem finding the place. Just need to liaise well. Room got no phone, so must call them whenever u need anything. Wifi is strong as the room is equip with modem. And the best part is, it got fan. I dont like air con, so when sleeping, we just on the fan. And that is the best thing ever. I wished all hotels has fan and air con so guest can choose to use the fan or aircon. And it is a walking distance to almost anywhere like Bukit Bintang area. Me and partner even walked to KLCC, walked to pavillion etc. And the berjaya times square shopping mall is just below our service suite. Overall, everything is just AWESOME. Will definitely be back if price is cheap. =)

Perfect location and comfortable stay”

It's located on Berjaya Times Square which is near Bukit Bintang. It's connected to the Imbi monorail as well. Comfortable room with fast wifi. The only negative aspect would be that you need to wait and meet someone to bring you in for check-in as the property is operated by independent owner (there's no reception counter for check-in) And the deposit of RM200, I thought that's a way bit high. Apart from that, I enjoyed my stay there and would consider staying there again in the future.

fantastic moment in Times Service Suites ”

It was a great service since i step into the Times service suites, everything nice in the room. free high-speed wifi, simple but complet furniture u can directly walk to the times square shopping center by lobby, have Starbucks, cold storage, cheap & nice food at the LG floor. when night, i was fall to the amazing view of the city, lazy to move out, i called room service, the food quite nice it was a nice trip in the KL town

Good Stay, Clean Room, Directly above Mall”

Times Services Suites is located at the East Wing of the Berjaya Times Square Hotel. Since it was our first time, upon reaching the mall, we asked a Security Guard (not local seems to be from Nepal), asking for direction. Since he wasnt sure, we had to ask a few more staff but they are unsure where is the Times Suites located. Finally called the contact no. in the voucher and was given specific direction. Since we were driving, we were expecting as an in-house guest, the parking will be waived off. We had to pay the parking charges but it was still Ok as we parked our cars for 4 Days 3 Nights and it only cost us RM34. Initially was quite concerned to have our car parked but every single floor has a Security personnel. We came down in wee hours to check out our car just in case. The room was huge and our master bedroom able to see the twin towers. Good size bathroom but a bathtub would be good to have too if possible. The second bedroom was a good size too and the apartment was equipped with a study table with desktop provided. WIFI is Free. No breakfast attached to this deal and so we had to find our own breakfast. The kitchen is a little cramp but we just used it for boiling water (we brought our own kettle) and storing the bottled drinks in the fridge. Overall Good stay and will be happy to come back!

the best location to stay. shopping. eat. 👍”

the best location to stay, shopping and eat. the best view from our room. near to monarail and train LRT. easy to find taxi. near to all best attraction in kuala lumpur such as bukit bintang, china town, arabic street, india street, suria klcc, aquaria, twin towers, pavillion and etc. just using monorail and it is cheaper. value money.

Grand hotel at a great location”

one of the biggest and tallest hotel in kuala lumpur, the suite that i'm staying in is at level thirty five, overseeing klcc and part of kl city. the suite is spacious, clean and full of amenities, the check in process was very unique, i was to call someone when i arrived and we were brought straight to our suite. the only disadvantage is there are no dedicated carpark for the hotel, have to share with the shopping centre.

Execllent Hotel with Helpful Staff”

Stayed here for 2 nights. Love every moment staying here. Friendly and attentive staffs. Easy check in and checkout although you need to call to collect key before check in/out. No problem finding the place. Wifi is strong as the room is equip with modem. Walking distance to almost anywhere like Bukit Bintang area, KLCC, Pavillion etc. Berjaya times square shopping mall is just below our service suite. Everything is good. Will definitely be back if price is cheap.