Timotel Hotel
Timotel Hotel
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7.2
Very good

"A humble cozy inn."

Aliff

|

January 10, 2018

Standard - Guestroom Timotel Hotel
Standard - Guestroom
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Lobby Timotel Hotel
Lobby
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Lobby Timotel Hotel
Lobby
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Bathroom Timotel Hotel
Bathroom
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Very good
Location
7.9
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What guests are saying:
Great location, close to jetty and shops. Friendly staff.
Intan from Malaysia
Group
Enjoyed our one night stay. Very good breakfast and really nice and helpful staff. They have a free transportation service to get to the Jetty. Overall I'd suggest this hotel.
Christian from United Kingdom
Couple
Family suite is great for bigger families with more than 2 kids. Carpets and tv sets may need replacing but space and convenience outweighs this. Friendly and helpful staff.
carolina from Malaysia
Family with teens
Quiet location from town city yet just a stone throw away across Mersing River. Good location, Good Service, Good Breakfast, Good Value for the slightly higher rate which is to be expected.
James from Singapore
Couple
came to mersing with travel delightfully's private car transfer that picked me up from singapore changi airport. spent the night over at this hotel while waiting for the morning ferry.
Lindy from Singapore
Family with young children
The breakfast at 4:15 am and the free shuttle to the ferry terminal won us over. :)
Sachin from Singapore
Group
Very good
From 540 reviewsSee what guests said
7.1
/
10
Very good service
7.7
Recommended by 87% of guests
Value for money7.1
Location rating7.9
  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Laundry service

Select your room
This property is in high demand!Last booked 7 hours ago
Standard
Standard
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 queen bed or 2 single bed...
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Deluxe Quad
Deluxe Quad
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 2 queen beds or 4 single be...
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Family Suite
Family Suite
...
  • Room size: 62 m²/667 ft²
  • Street view
  • 2 queen beds
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Deluxe Triple
Deluxe Triple
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 3 single beds
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 1 queen bed
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Standard Single
Standard Single
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    Basic Suite
    Basic Suite
    ...
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      What people love about the property

      • 8.8
        Excellent

        "Friendly staff, decent breakfast."

        Ahmad S.

        |

        April 17, 2018

      • 9.2
        Exceptional

        "Great location, close to jetty and shops."

        Intan S.

        |

        May 6, 2016

      • 9.2
        Exceptional

        "Friendly and helpful staff."

        carolina

        |

        April 28, 2017

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      More about Timotel Hotel

      More about Timotel Hotel

      8.4
      Excellent

      "The beds were big and comfortable."

      Anastasia

      |

      March 27, 2018

      An overview

      Show less

      What they offer

      6.8
      Good

      "The staff are very friendly and courteous."

      NORAZLAN

      |

      March 14, 2016

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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Real reviews from real guests

      Agoda Reviews (540)Booking.com Reviews (274)
      7.1
      /
      10
      Cleanliness6.7
      Facilities6.4
      Location7.9
      Room comfort and quality6.4
      Service7.7
      Value for money7.1
      Provided by verified guests of Agoda
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      All guests (540)
      All room types

      Show reviews that mention 

      Showing 314 verified guest comments
      12345
      8.8
      Excellent
      Lee from Malaysia
      Business traveler
      Standard
      Stayed 2 nights in December 2018
      Excellent”
      the facilities was old,but the staff provide very very good service,they always show you thier smiling face and give you their five star service。the food of cafer was delicious and the pricing was fair,i will stay this hotel again,when i visit mersing next time。
      Reviewed December 19, 2018
      8.8
      Excellent
      raja from Malaysia
      Business traveler
      Deluxe Triple
      Stayed 1 night in December 2018
      Nicee”
      A simple hotel with a very nice friendly staff
      Reviewed December 21, 2018
      8.0
      Excellent
      Nik from Malaysia
      Business traveler
      Standard
      Stayed 1 night in December 2018
      ok”
      ok
      Reviewed December 21, 2018
      8.4
      Excellent
      Anastasia from Russia
      Family with teens
      Standard
      Stayed 1 night in July 2017
      Best choice in Mersing ”
      I've stayed in many hotels in this city, mostly I got really disappointed, but luckily I found this hotel. I'd say it's the only one property, where can you get a service of a real hotel and I believe it deserves more that just two stars. The room we got was very spacious and cozy. It was nicely decorated, only the furniture was a bit old. The beds were big and comfortable. Overall everything was very clean. The breakfast was also good and tasty with sufficient choices. The hotel provides a free shuttle to the ferry terminal. For me it's the only property I'd consider in Mersing.
      Reviewed March 27, 2018
      8.0
      Excellent
      Thuan from Malaysia
      Business traveler
      Standard
      Stayed 1 night in December 2018
      Nice hotel, great staff”
      Staff friendly, breakfast nice, location good, clean
      Reviewed January 02, 2019
      10.0
      Exceptional
      hamid from Malaysia
      Family with young children
      Deluxe Quad
      Stayed 2 nights in December 2018
      Exceptional”
      nice place and nice staff. suggestion: install hand bidet spray in the bathroom/toilet for more convinient.
      Reviewed January 02, 2019
      3.6
      SITI from Malaysia
      Family with teens
      Deluxe Quad
      Stayed 2 nights in September 2018
      not recommended”
      The moment you stepped in into the lobby has given a bad impression.Lobby was smelly! Anyway It's an old hotel , Facilities are also old so we cant expect more. Management shld consider to reduce the room rates. The prices that they charged are considered high for that average/below average type of hotel.
      Reviewed September 16, 2018
      9.2
      Exceptional
      Jayasutha from Malaysia
      Group
      Standard
      Stayed 1 night in August 2018
      Value for money!”
      Cheap prices with great service and facilities. The room was spacious and clean and we were provided with good facilities and delicious breakfast for a very reasonable price. Love this place and the location is good as it situated in middle of the city <3. Will come back soon.
      Reviewed August 21, 2018
      7.2
      Very good
      Jason from Malaysia
      Couple
      Standard
      Stayed 1 night in August 2018
      Not worth the price”
      Pricey but read online that this is the one of the better hotels in Mersing. Room was spacious and toilets were clean. We also ordered Nasi Goreng Pattaya (RM10 per dish) through the reception and it was really good but took 45 minutes to arrive! Breakfast is the usual nasi goreng and keow teow goreng which was tasteless. There was also an egg stand serving fried egg and omelette(which was also tasteless). Overall still a positive experience.
      Reviewed August 17, 2018
      10.0
      Exceptional
      Baharum from Malaysia
      Business traveler
      Standard
      Stayed 1 night in November 2018
      Good choice”
      Overall is good. I love it
      Reviewed December 05, 2018
      8.8
      Excellent
      Mohd from Malaysia
      Group
      Deluxe Quad
      Stayed 1 night in November 2018
      good staff”
      staff very friendly and good respon for everything
      Reviewed November 21, 2018
      9.2
      Exceptional
      Ahmad from Malaysia
      Couple
      Standard
      Stayed 1 night in October 2018
      A very good and friendly staff.. ”
      I checked out at 5am.. they prepared bfast for me n my husband.. although it were only bread, coffe and juice.. but really appreciate it.. thank you so much
      Reviewed October 19, 2018
      8.4
      Excellent
      Sasha from Singapore
      Couple
      Standard
      Stayed 1 night in April 2017
      worth more than 1 night stay”
      Booked & stayed on 29th Apr 2017 for 1 night in Standard Room after our day trip (island hopping). It was super spacious and clean! I was given room no. 109 or 119 (i cant really remember the room no. It was the last corner room at level 1 - actually its on 2nd level, the reception area is G level) I really dont understand why numbers of reviewers mentioned that "not more than one night stay". Personally, im quite picky on hotels and i would not mind staying here more than one night if needs be. Well.. to each its own 😊 Staff was helpful & friendly. They were rectifying the wifi so i dont bother even to log in. Car is safe to park here. I can see our car frm our room windows. Bed was comfortable but not the pillows. I requested for 2 more pillows, hairdryer and few more items - staff were prompt to my requests and delivered to my room within 5mins! Good service 👍 Aircon & shower works fine. The only thing they missed was a biget spray in toilet. But they prepared a bailer to wash. Not much varieties for breakfast. 7-11 is opp the hotel. Just cross the road to reach. In the evening, u will see few tents selling foods along the street. KFC is nearby too. Will stay here again if needs be. 😉
      Reviewed May 02, 2017
      9.2
      Exceptional
      Intan from Malaysia
      Group
      Deluxe Quad
      Stayed 1 night in April 2016
      Great”
      We took the quad sharing room - were provided 4 single beds in a big room for a night. Location was great as it is near to the jetty for the ferry to the islands. The staff are friendly and helpful. Right across the hotel is 7-11 shop if you need anything, and beside the hotel is the petrol station. Restaurants are also nearby.
      Reviewed May 04, 2016
      6.0
      Oso
      Couple
      Standard
      Stayed 1 night in November 2018
      Above average”
      Booked a deluxe king bed room, but, got quad room instead. It's funny to see 4 beds for 2 people. Dirty molded bathrooms.
      Reviewed January 01, 2019
      6.0
      muhd from Malaysia
      Family with teens
      Deluxe Triple
      Stayed 1 night in April 2018
      Just nice.”
      I think theres no other hotel better than this at this area. Should be ok for transit and rest. The staff was very friendly. Old hotel with old facilities. The food was so-so. But doesnt matter at all as there got many food stall along the waterfront just beside the hotel. Parking should be no prob on the weekdays. Overall was ok, still will comeback here.
      Reviewed April 20, 2018
      6.0
      Jason from Malaysia
      Couple
      Standard
      Stayed 1 night in April 2018
      Front Facing Room Noisy”
      The rooms are ok but the one I had was facing the main road, the noise from the vehicles passing by were very loud, had trouble sleeping during the night, I suggest the management look into double layered windows to keep the sound out, for customers I suggest get the rooms facing the rear.
      Reviewed April 19, 2018
      4.8
      Shahiratul from Malaysia
      Family with young children
      Standard
      Stayed 2 nights in January 2018
      Not Worth It”
      Stayed for 2 nights in Deluxe Room with 2 single beds.No shower head to shower my kids.No bath tub either. Very old bathroom and bedroom with no maintenance.Breakfast was okay but for the money that u paid, not worth it.1 day stay for single is acceptable but with kids,is a no no.U can find other hotels which are better but cheaper or a little bit expensive.
      Reviewed February 06, 2018
      7.6
      Very good
      Angela from Singapore
      Group
      Standard
      Stayed 1 night in November 2018
      Overall, it's worth staying in this hotel.”
      May be the room's door needs to look into it.
      Reviewed November 19, 2018
      6.0
      Janice from United Kingdom
      Couple
      Standard
      Stayed 2 nights in September 2018
      Ok for short stay”
      The hotel is well placed, close to the bus station and to the jetty- most people using Mersing are on their way to or from Pulau Tioman. The staff were very helpful but our room was extremely tired with threadbare carpets with iron burns in it and the wall and windows were very dirty. The lift was ferocious! Suddenly closing before you were in. My husband has a nasty cut on his arm from it still, after 5 days.
      Reviewed September 22, 2018
      12345
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