Tirant Hotel
Tirant Hotel
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8.8
Excellent

"Really very appreciative of the warm hospitality from the te..."

Boon S.

|

April 15, 2018

Classic queen bed (no window) Tirant Hotel
Classic queen bed (no window)
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Lobby Tirant Hotel
Lobby
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Lobby Tirant Hotel
Lobby
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Swimming pool Tirant Hotel
Swimming pool
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See map Tirant Hotel
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Exceptional
Location
9.2
See all 6 photos Tirant Hotel
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What guests are saying:
Helpful and friendly staff. Thank you, Joy and Helen ❤️
megan from Australia
Family with young children
Overall location,room, breakfast consider good. Especially staffs service is good.
Aik from Singapore
Couple
Great hotel, showers need a better clean.
fiona from Australia
Couple
Excellent location and facilities. Very nice staff and good value for money. I definitely recommend this hotel
DORIANE from United Kingdom
Family with teens
location is good, staffs are nice
PENG-HSIANG from Taiwan
Business traveler
This hotel is amazing. The staff can't do enough for you. They really want your stay with them to be the best. Breakfast was fantastic every day, so much choice.
JO from New Zealand
Solo traveler
Joy was welcoming
Yolanda from Australia
Couple
The staff were amazing lovely people. Front desk very efficient Upgraded us to a balcony room when we asked cannot recommend them enough
Annette from Australia
Group
Good location, good internet, good breakfast. Clean rooms, good staff
Donald from Australia
Couple
Great hotel Grest service not cheap but great location we had to leave early for a flight and they packed us a breakfast box with sandwiches and fruit and cakes! Would definitely recommend
madeline from Australia
Couple

Tirant Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1644 reviewsSee what guests said
8.6
/
10
Excellent service
8.8
Recommended by 93% of guests
Value for money8.4
Distance to city center0.0 Km
Location rating9.2
Nearest airportGia Lam Airport (VGL)
Distance to airport3.7 km
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.6
Excellent
Room comfort & quality
Classic queen bed (no window)
Classic queen bed (no window)
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 queen bed & 1 queen bed
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Suite
Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Premium Deluxe
Premium Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Executive
Executive
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
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Double Classic
Double Classic
...
  • Room size: 23 m²/248 ft²
  • Bathtub
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Double
Double
...
  • Balcony/terrace
  • Bathtub
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Double Classic
Double Classic
...
  • Balcony/terrace
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Classic Double
Classic Double
...
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    Double (Shared Bathroom)
    Double (Shared Bathroom)
    ...
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      Have a question for Tirant Hotel?

      What people love about the property

      • 9.2
        Exceptional

        "They were nice and clean."

        Goldsmith

        |

        July 27, 2017

      • 9.6
        Exceptional

        "Great friendly staff."

        Andrew

        |

        February 28, 2018

      • 9.2
        Exceptional

        "Really enjoyed our stay here."

        Heshani

        |

        December 19, 2016

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      More about Tirant Hotel

      More about Tirant Hotel

      8.0
      Very good

      "Location is fab, staff are great, and they have a lovely spa..."

      Rajiv

      |

      April 30, 2017

      An overview

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Vietnamese cuisine
      Vietnamese cuisine
      Hanoi Pearl Restaurant
      10 m Vietnamese
      Che Huong Hai 93 Hang Bac
      80 m Vietnamese
      Chuc Linh
      90 m Vietnamese
      American cuisine
      American cuisine
      Gecko Cheap and Cheerful Restaurant
      60 m American, Asian, Bar
      Gecko 85 hang bac
      80 m American, Asian, Bar
      Hanoi Time Coffee
      150 m American
      Asian cuisine
      Asian cuisine
      Restaurant 96
      10 m Asian, Vietnamese
      Skyline Hanoi
      10 m Asian, Brew Pub, European
      Gia Ngu Restaurant
      40 m Asian, Fusion, Gluten Free

      What they offer

      10.0
      Exceptional

      "Great location and near to Hoan kiem lake."

      Yeo

      |

      April 13, 2018

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (1644)Booking.com Reviews (655)
      8.6
      /
      10
      Cleanliness8.7
      Facilities8.2
      Location9.2
      Room comfort and quality8.6
      Service8.8
      Value for money8.4
      Provided by verified guests of Agoda
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      All guests (1644)
      All room types

      Show reviews that mention 

      Showing 1450 verified guest comments
      12345
      10.0
      Exceptional
      Daniel from United States
      Group
      Classic queen bed (no window)
      Stayed 1 night in January 2019
      The best hotel reception and staff we have ever encountered. Start to finish incredible experience. ”
      Extremely warm and friendly reception when we first arrived. We felt comfortable and taken care of the entire time. The staff had tons of information and suggestions. The staff was very accommodating and responded to a key card issue extremely promptly. The food and drinks were delicious and fairly priced and the rooftop bar had a gorgeous view. 10/10 service, staff and experience.
      Reviewed January 14, 2019
      9.2
      Exceptional
      Marcel from Canada
      Solo traveler
      Classic queen bed (no window)
      Stayed 3 nights in September 2018
      Very recommended, worth the money”
      Great hotel with extremely helpful staff. Small issue was missing washlet/bidet hose and very limited closet space. The location is perfect. The pool could use some cleaning. Breakfast options were fantastic. Very recommended.
      Reviewed October 22, 2018
      9.6
      Exceptional
      ping
      Couple
      Classic queen bed (no window)
      Stayed 1 night in October 2018
      Highly recommend”
      The staff were very friendly. They make it a point to converse with us and is always offering help and how they can make things better for us. Location is also very good. Not too far from the lake yet not too near that you can hear the weekend festivities by the lake.
      Reviewed October 18, 2018
      10.0
      Exceptional
      Anita from Australia
      Couple
      Deluxe
      Stayed 6 nights in August 2018
      Wonderful stay”
      Would recommend this hotel staff were excellent so nice & friendly food was fantastic breakfast delicious try the soup yummy. Nice pool comfy beds nice balcony will be staying here again on our next trip thank you to Mr Hoa for the lovely birthday cake and song
      Reviewed August 23, 2018
      8.8
      Excellent
      Mario from Thailand
      Business traveler
      Executive
      Stayed 3 nights in July 2018
      Nice small hotel in old quarter,...”
      ... but this time a bit disappointing. My booking was with "pay at the hotel" option, but they charged one night before arrival. Actually a now go! Furthermore something went wrong in Agoda system, as they tried to charge the first time, I had to reconfirm my credit card data. That would'nt be a big issue, but I was on another business trip that time, and being threatend to reconfirm the data within 24 hours, or the booking is canceled, a few hours before arrival is another "no go". Wifi in my room was terribly slow, and therefore useless for a business traveller who needs to have a stable VPN connection.
      Reviewed August 14, 2018
      10.0
      Exceptional
      Sean from United Kingdom
      Solo traveler
      Executive
      Stayed 4 nights in August 2018
      Wonderful hotel loved it.”
      Great location right by the Old Quarter. Lovely roof top bar, great breakfast and such attentive staff. Booked an Executive room and got upgraded to a Suite when I arrived. Staff could not have been more helpful in arranging taxis and tours etc. Very very highly recommended.
      Reviewed August 09, 2018
      10.0
      Exceptional
      Chris from New Zealand
      Group
      Deluxe
      Stayed 3 nights in December 2018
      Great hotel”
      Great location,rooms good size and very clean. Great staff.
      Reviewed December 30, 2018
      8.8
      Excellent
      Samarth from Singapore
      Couple
      Classic queen bed (no window)
      Stayed 1 night in April 2018
      Great location and value for money”
      The location is really good.Lots of food joints near by.The staff is so kind and polite.This is a great place.Will come back for sure.If you are there,definitely try the in house special lemon grass tea on the roof top!
      Reviewed December 02, 2018
      7.2
      Very good
      Adeline from Singapore
      Business traveler
      Deluxe
      Stayed 2 nights in November 2018
      good location at old quarter.”
      i have booked the deluxe room with window as i am not feeling comfortable staying in enclosed area, but i did not expect the window is as good as not having it as it looked out to 1 piece of wall. staffs were very helpful especially Receptionist, Julia. she is really professional going all out to help to solve the situation. breakfast is good and coffee is great. thks
      Reviewed November 10, 2018
      10.0
      Exceptional
      Geoff from Vietnam
      Couple
      Executive
      Stayed 4 nights in June 2018
      Excellent”
      The best people! Don at the Tour-desk is indispensable. Arranged everything for us; airline tickets, transfers and tours! Chester in the restaurant re-invents Vietnamese coffee with his "Chester-chinno" The Skyline Bay on the 11th floor is the best place in Hanoi for a drink with a view. Five Stars.
      Reviewed July 06, 2018
      8.0
      Excellent
      Lai from Malaysia
      Group
      Suite
      Stayed 1 night in April 2018
      Pretty nice hotel”
      The location of the hotel is very good as it is very near to the night market and near to many good restaurants. My dad left behind an item so i went back to check with the hotel (after checking out). The receptionist wasnt very helpful and courteous so that was a big no no for me. She was a junior but the senior was standing right next to her and didnt offer any help when the junior was struggling to explain to me. That was disappointing.
      Reviewed June 30, 2018
      10.0
      Exceptional
      Patricia from United States
      Couple
      Premium Deluxe
      Stayed 3 nights in May 2018
      Top notch staff, great location”
      Joy at reception was indeed a joy! She checked us in, sat with us and inquired about our needs, ensuring that we would have a great stay. She remembered us and our activities during our stay. Hana helped us with arrangements and changes to them. Very clean and polished hotel, no noise issues. Very good breakfast buffet. Two blocks from Hoan Kiem Lake - we couldn't ask for a better location!
      Reviewed June 14, 2018
      10.0
      Exceptional
      Patricia from United States
      Couple
      Premium Deluxe
      Stayed 3 nights in May 2018
      Excellent staff and facility”
      Joy at reception was indeed a joy! Checked us in and remembered our names and activities throughout our stay. Hana helped us choose tour, then when weather canceled it, helped us again, and again! Great location just two blocks from Hoan Kiem Lake. No issues with the room, it was delightful.
      Reviewed June 14, 2018
      9.6
      Exceptional
      Trevor from United States
      Couple
      Classic queen bed (no window)
      Stayed 1 night in May 2018
      Wow! Amazing experience.”
      My fiancé and I stayed her two nights and it was a great experience. Clean rooms, comfortable beds, awesome facilities (pool, restaurant, bar, etc.), and the staff provides a service that is unmatched. The rooftop bar in insanely awesome with beautiful views of old quarter and the lake. A picture doesn’t do these views justice. Breakfast was really good as well. If I am visit Hanoi again, I will stay here again.
      Reviewed June 09, 2018
      9.2
      Exceptional
      Warren from South Africa
      Couple
      Classic queen bed (no window)
      Stayed 3 nights in May 2018
      Opulence from a bygone era”
      From the moment you walk in to this hotel it exudes style and class. The staff go out of their way to ensure an amazing and memorable experience. Thanks to Ken for allowing us to check in at 12h00 - it meant a great deal. Also Nancy for arranging our Halong Bay Cruise. Nancy has been a real gem. Rooms are large and spacious and ornately decorated with attention to the finest detail. Breakfast is certainly one of the best I've experienced in Vietnam. Be careful though, you get charged a pretty penny for the specialty coffees (cappuccino etc) So that's the good, and as you can see from all my reviews I always find the positive and would rather steer away from reviewing a place of it is bad... In the spirit of giving constructive feedback, there are a few recommendations I would like to make... Firstly we booked this hotel and paid the premium for the convenience of a swimming pool. They closed the pool for an entire day to clean it, citing that so many people have been using it in this heat that it was warranted. Now I believe that a cleaning routine should be carried out in the evenings after closing time. When I enquired why the hotel doesn't arrange for us to use neighbouring hotel's swimming pool, I was told that other hotels do not offer this service to outsiders... Funny that because right across the road is the May De Ville hotel and they advertise that their swimming pool is available for a fee. Point to note after the above was written - the staff were super at handling our dissatisfaction and gave us a drinks voucher as a gesture for the inconvenience. Don, Ken and the Tirant team are real assets to the Tirant Hotel. That brings me to the second point about the Tirant's swimming pool... It closes ridiculously early, while across the road the May De Ville pool closes at 22h00. Would this have made me stay at the May De Ville instead... sadly definitely. Other than the above, there is construction going on next door, so you will he
      Reviewed May 28, 2018
      9.6
      Exceptional
      Dennis from Australia
      Group
      Suite
      Stayed 1 night in May 2018
      Luxury in Hanoi.”
      We felt very welcomed as soon as we walked into the hotel. I stayed in a suite room and couldn't fault it. The rooms are a little dated but very clean and comfortable. The restaurant was lovely and the food we had for dinner was fantastic. The staff at the Tirant were very friendly and helpful. The only fault was the pool. The pool itself is only small and the day we went to use it was dirty. Will definitely stay here again.
      Reviewed May 16, 2018
      10.0
      Exceptional
      Hao from United States
      Couple
      Classic queen bed (no window)
      Stayed 3 nights in April 2018
      All is great. Good location and excellent services. ”
      From the Bellmen to Don, Hanna, and specially chef cook Phu, they have made our stay enjoyable and memorable one. Delicious breakfast that were well served every morning. Clean room and bedding helped us well rested from outdoor hot weather. We only wish that this prestige ancient town of Hanoi would be cleaner, trashless, and with available sidewalks where visitors from all over the world can stroll around with admiration and enjoyment.
      Reviewed May 10, 2018
      8.8
      Excellent
      Boon from Singapore
      Couple
      Suite
      Stayed 3 nights in April 2018
      Excellent staffs made the best out of this hotel”
      Stayed here again during the second leg of my Hanoi trip. I must compliment the excellent service by Mr Don and his team. Despite his family emergency on my checkout day, he made the point to call me to wish me a good trip home. I had never experienced this in any of my hotels stay ever. And also thanks again to the morning staffs who had helped me get out of a taxi scam situation. Really very appreciative of the warm hospitality from the team. Keep up the good work.
      Reviewed April 15, 2018
      9.6
      Exceptional
      HEENA from Australia
      Couple
      Deluxe
      Stayed 2 nights in March 2018
      Excellent hotel”
      Excellent location !!! Right in the middle of old quarter next to the lake walking distance from restaurants and bars. Nice , clean and very spacious room. Highly recommend if you are in Hanoi for a short period of time as base to explore th city
      Reviewed April 04, 2018
      8.8
      Excellent
      Sawaree from Thailand
      Couple
      Classic queen bed (no window)
      Stayed 1 night in February 2018
      near to Bar street just 1 building beside the hotel ”
      Property overall is great, polite staffs with Eng. speaking. Fresh market is along the road in front of hotel, and night market on Sat. is just 50 M. from the hotel where sales things for local people, cheaper than shopping place for tourist.
      Reviewed March 14, 2018
      12345
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      Tirant Hotel
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      • Exceptional location
      • Old Quarter
      • Hanoi Railway Station is within 1.52 km