Tirant Hotel
Tirant Hotel
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8.8
Excellent

"Staff are very helpful and friendly"

HA

|

April 17, 2018

Classic queen bed (no window) - Bed Tirant Hotel
Classic queen bed (no window) - Bed
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Lobby Tirant Hotel
Lobby
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Lobby Tirant Hotel
Lobby
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Swimming pool Tirant Hotel
Swimming pool
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See map Tirant Hotel
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Exceptional
Location
9.2
See all 33 photos Tirant Hotel
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What guests are saying:
Great hotel, showers need a better clean.
fiona from Australia
Couple
Excellent location and facilities. Very nice staff and good value for money. I definitely recommend this hotel
DORIANE from United Kingdom
Family with teens
location is good, staffs are nice
PENG-HSIANG from Taiwan
Business traveler
This hotel is amazing. The staff can't do enough for you. They really want your stay with them to be the best. Breakfast was fantastic every day, so much choice.
JO from New Zealand
Solo traveler
Joy was welcoming
Yolanda from Australia
Couple
The staff were amazing lovely people. Front desk very efficient Upgraded us to a balcony room when we asked cannot recommend them enough
Annette from Australia
Group
Good location, good internet, good breakfast. Clean rooms, good staff
Donald from Australia
Couple
Great hotel Grest service not cheap but great location we had to leave early for a flight and they packed us a breakfast box with sandwiches and fruit and cakes! Would definitely recommend
madeline from Australia
Couple
Well located with excellent breakfast.
DORIANE from United Kingdom
Family with teens
Great location could walk to most attractions. The staff were very helpful and friendly. Lovely breakfast every morning.
Christene from Australia
Couple

Tirant Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1628 reviewsSee what guests said
8.6
/
10
Excellent service
8.8
Recommended by 93% of guests
Value for money8.4
Distance to city center0.0 Km
Location rating9.2
Nearest airportGia Lam Airport (VGL)
Distance to airport3.7 km
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Classic queen bed (no window)
Classic queen bed (no window)
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 queen bed & 1 queen bed
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Premium Deluxe
Premium Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Suite
Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Executive
Executive
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 king bed
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Double Standard
Double Standard
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
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Double Classic
Double Classic
...
  • Room size: 23 m²/248 ft²
  • Bathtub
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Double Classic
Double Classic
...
  • Balcony/terrace
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Double Standard
Double Standard
...
  • Balcony/terrace
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Classic Double
Classic Double
...
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    Have a question for Tirant Hotel?

    What people love about the property

    • 8.8
      Excellent

      "Property overall is great, polite staffs with Eng."

      Sawaree

      |

      March 14, 2018

    • 9.6
      Exceptional

      "Great friendly staff."

      Andrew

      |

      February 28, 2018

    • 9.2
      Exceptional

      "Breakfast is good, staff very friendly"

      odile

      |

      November 6, 2017

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    More about Tirant Hotel

    More about Tirant Hotel

    9.6
    Exceptional

    "Nice , clean and very spacious room."

    HEENA

    |

    April 4, 2018

    An overview

    Show more

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Hanoi Pearl Restaurant
    10 m Vietnamese
    Che Huong Hai 93 Hang Bac
    80 m Vietnamese
    Chuc Linh
    90 m Vietnamese
    American cuisine
    American cuisine
    Gecko Cheap and Cheerful Restaurant
    60 m American, Asian, Bar
    Gecko 85 hang bac
    80 m American, Asian, Bar
    Hanoi Time Coffee
    150 m American
    Asian cuisine
    Asian cuisine
    Restaurant 96
    10 m Asian, Vietnamese
    Skyline Hanoi
    10 m Asian, Brew Pub, European
    Gia Ngu Restaurant
    40 m Asian, Fusion, Gluten Free

    What they offer

    10.0
    Exceptional

    "Great location and near to Hoan kiem lake."

    Yeo

    |

    April 13, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1628)Booking.com Reviews (654)
    8.6
    /
    10
    Cleanliness8.6
    Facilities8.2
    Location9.2
    Room comfort and quality8.6
    Service8.8
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (1628)
    All room types
    Showing 1444 verified guest comments
    12345
    8.4
    Excellent
    Alejandro from Spain
    Solo traveler
    Deluxe
    Stayed 1 night in December 2018
    Fantastic staff. Beautiful roooms”
    The pool water was too cold and cloudy. Their restaurant views are blocked by the buildings in front. However the rooms were very nice and the staff really polite. Breakfast was great
    Reviewed December 06, 2018
    8.8
    Excellent
    Samarth from Singapore
    Couple
    Classic queen bed (no window)
    Stayed 1 night in April 2018
    Great location and value for money”
    The location is really good.Lots of food joints near by.The staff is so kind and polite.This is a great place.Will come back for sure.If you are there,definitely try the in house special lemon grass tea on the roof top!
    Reviewed December 02, 2018
    9.2
    Exceptional
    Marcel from Canada
    Solo traveler
    Classic queen bed (no window)
    Stayed 3 nights in September 2018
    Very recommended, worth the money”
    Great hotel with extremely helpful staff. Small issue was missing washlet/bidet hose and very limited closet space. The location is perfect. The pool could use some cleaning. Breakfast options were fantastic. Very recommended.
    Reviewed October 22, 2018
    9.6
    Exceptional
    ping
    Couple
    Classic queen bed (no window)
    Stayed 1 night in October 2018
    Highly recommend”
    The staff were very friendly. They make it a point to converse with us and is always offering help and how they can make things better for us. Location is also very good. Not too far from the lake yet not too near that you can hear the weekend festivities by the lake.
    Reviewed October 18, 2018
    7.2
    Very good
    Adeline from Singapore
    Business traveler
    Deluxe
    Stayed 2 nights in November 2018
    good location at old quarter.”
    i have booked the deluxe room with window as i am not feeling comfortable staying in enclosed area, but i did not expect the window is as good as not having it as it looked out to 1 piece of wall. staffs were very helpful especially Receptionist, Julia. she is really professional going all out to help to solve the situation. breakfast is good and coffee is great. thks
    Reviewed November 10, 2018
    10.0
    Exceptional
    Henning from Germany
    Solo traveler
    Deluxe
    Stayed 1 night in November 2018
    Great Hotel”
    Enjoyed my stay in this hotel very much, good beds, tasty breakfast, great location in the middle of Old Quarter.
    Reviewed December 02, 2018
    10.0
    Exceptional
    Josh from Australia
    Couple
    Classic queen bed (no window)
    Stayed 1 night in November 2018
    Such friendly staff at the front desk with so much handy information ”
    Hotel is in a great spot for shopping and dinning.
    Reviewed November 27, 2018
    10.0
    Exceptional
    Anita from Australia
    Couple
    Deluxe
    Stayed 6 nights in August 2018
    Wonderful stay”
    Would recommend this hotel staff were excellent so nice & friendly food was fantastic breakfast delicious try the soup yummy. Nice pool comfy beds nice balcony will be staying here again on our next trip thank you to Mr Hoa for the lovely birthday cake and song
    Reviewed August 23, 2018
    8.8
    Excellent
    Mario from Thailand
    Business traveler
    Executive
    Stayed 3 nights in July 2018
    Nice small hotel in old quarter,...”
    ... but this time a bit disappointing. My booking was with "pay at the hotel" option, but they charged one night before arrival. Actually a now go! Furthermore something went wrong in Agoda system, as they tried to charge the first time, I had to reconfirm my credit card data. That would'nt be a big issue, but I was on another business trip that time, and being threatend to reconfirm the data within 24 hours, or the booking is canceled, a few hours before arrival is another "no go". Wifi in my room was terribly slow, and therefore useless for a business traveller who needs to have a stable VPN connection.
    Reviewed August 14, 2018
    10.0
    Exceptional
    Sean from United Kingdom
    Solo traveler
    Executive
    Stayed 4 nights in August 2018
    Wonderful hotel loved it.”
    Great location right by the Old Quarter. Lovely roof top bar, great breakfast and such attentive staff. Booked an Executive room and got upgraded to a Suite when I arrived. Staff could not have been more helpful in arranging taxis and tours etc. Very very highly recommended.
    Reviewed August 09, 2018
    10.0
    Exceptional
    Geoff from Vietnam
    Couple
    Executive
    Stayed 4 nights in June 2018
    Excellent”
    The best people! Don at the Tour-desk is indispensable. Arranged everything for us; airline tickets, transfers and tours! Chester in the restaurant re-invents Vietnamese coffee with his "Chester-chinno" The Skyline Bay on the 11th floor is the best place in Hanoi for a drink with a view. Five Stars.
    Reviewed July 06, 2018
    8.0
    Excellent
    Lai from Malaysia
    Group
    Suite
    Stayed 1 night in April 2018
    Pretty nice hotel”
    The location of the hotel is very good as it is very near to the night market and near to many good restaurants. My dad left behind an item so i went back to check with the hotel (after checking out). The receptionist wasnt very helpful and courteous so that was a big no no for me. She was a junior but the senior was standing right next to her and didnt offer any help when the junior was struggling to explain to me. That was disappointing.
    Reviewed June 30, 2018
    10.0
    Exceptional
    Patricia from United States
    Couple
    Premium Deluxe
    Stayed 3 nights in May 2018
    Top notch staff, great location”
    Joy at reception was indeed a joy! She checked us in, sat with us and inquired about our needs, ensuring that we would have a great stay. She remembered us and our activities during our stay. Hana helped us with arrangements and changes to them. Very clean and polished hotel, no noise issues. Very good breakfast buffet. Two blocks from Hoan Kiem Lake - we couldn't ask for a better location!
    Reviewed June 14, 2018
    10.0
    Exceptional
    Patricia from United States
    Couple
    Premium Deluxe
    Stayed 3 nights in May 2018
    Excellent staff and facility”
    Joy at reception was indeed a joy! Checked us in and remembered our names and activities throughout our stay. Hana helped us choose tour, then when weather canceled it, helped us again, and again! Great location just two blocks from Hoan Kiem Lake. No issues with the room, it was delightful.
    Reviewed June 14, 2018
    10.0
    Exceptional
    Jacquelyn from Australia
    Couple
    Executive
    Stayed 5 nights in October 2018
    Loved our stay”
    Really good location and nice little rooftop pool and bar
    Reviewed November 12, 2018
    9.6
    Exceptional
    Alison
    Family with teens
    Premium Deluxe
    Stayed 1 night in October 2018
    Great Stay at the Tirant”
    A little more elegant but not extravagant, we enjoyed the Tirant for the relatively spacious rooms, nice breakfast and rooftop lounge with a view of the lake. Don is a very nice man; he remembers everyone and makes sure the guests are happy. He had ginger tea sent to our room when he heard my son was ill. And, the folks in the restaurant made a bowl of plain rice for him at breakfast. I had dinner one night on the rooftop and it was very good, beautufully presented. Lavender Creme Brûlée!
    Reviewed October 12, 2018
    9.6
    Exceptional
    Trevor from United States
    Couple
    Classic queen bed (no window)
    Stayed 1 night in May 2018
    Wow! Amazing experience.”
    My fiancé and I stayed her two nights and it was a great experience. Clean rooms, comfortable beds, awesome facilities (pool, restaurant, bar, etc.), and the staff provides a service that is unmatched. The rooftop bar in insanely awesome with beautiful views of old quarter and the lake. A picture doesn’t do these views justice. Breakfast was really good as well. If I am visit Hanoi again, I will stay here again.
    Reviewed June 09, 2018
    9.2
    Exceptional
    Warren from South Africa
    Couple
    Classic queen bed (no window)
    Stayed 3 nights in May 2018
    Opulence from a bygone era”
    From the moment you walk in to this hotel it exudes style and class. The staff go out of their way to ensure an amazing and memorable experience. Thanks to Ken for allowing us to check in at 12h00 - it meant a great deal. Also Nancy for arranging our Halong Bay Cruise. Nancy has been a real gem. Rooms are large and spacious and ornately decorated with attention to the finest detail. Breakfast is certainly one of the best I've experienced in Vietnam. Be careful though, you get charged a pretty penny for the specialty coffees (cappuccino etc) So that's the good, and as you can see from all my reviews I always find the positive and would rather steer away from reviewing a place of it is bad... In the spirit of giving constructive feedback, there are a few recommendations I would like to make... Firstly we booked this hotel and paid the premium for the convenience of a swimming pool. They closed the pool for an entire day to clean it, citing that so many people have been using it in this heat that it was warranted. Now I believe that a cleaning routine should be carried out in the evenings after closing time. When I enquired why the hotel doesn't arrange for us to use neighbouring hotel's swimming pool, I was told that other hotels do not offer this service to outsiders... Funny that because right across the road is the May De Ville hotel and they advertise that their swimming pool is available for a fee. Point to note after the above was written - the staff were super at handling our dissatisfaction and gave us a drinks voucher as a gesture for the inconvenience. Don, Ken and the Tirant team are real assets to the Tirant Hotel. That brings me to the second point about the Tirant's swimming pool... It closes ridiculously early, while across the road the May De Ville pool closes at 22h00. Would this have made me stay at the May De Ville instead... sadly definitely. Other than the above, there is construction going on next door, so you will he
    Reviewed May 28, 2018
    9.6
    Exceptional
    Dennis from Australia
    Group
    Suite
    Stayed 1 night in May 2018
    Luxury in Hanoi.”
    We felt very welcomed as soon as we walked into the hotel. I stayed in a suite room and couldn't fault it. The rooms are a little dated but very clean and comfortable. The restaurant was lovely and the food we had for dinner was fantastic. The staff at the Tirant were very friendly and helpful. The only fault was the pool. The pool itself is only small and the day we went to use it was dirty. Will definitely stay here again.
    Reviewed May 16, 2018
    10.0
    Exceptional
    Hao from United States
    Couple
    Classic queen bed (no window)
    Stayed 3 nights in April 2018
    All is great. Good location and excellent services. ”
    From the Bellmen to Don, Hanna, and specially chef cook Phu, they have made our stay enjoyable and memorable one. Delicious breakfast that were well served every morning. Clean room and bedding helped us well rested from outdoor hot weather. We only wish that this prestige ancient town of Hanoi would be cleaner, trashless, and with available sidewalks where visitors from all over the world can stroll around with admiration and enjoyment.
    Reviewed May 10, 2018
    12345
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    • Exceptional location
    • Old Quarter
    • Hanoi Railway Station is within 1.52 km