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Tivoli Avenida Liberdade

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Excellent
Based on 56 reviewsSee what guests said
8.3
Tivoli Avenida Liberdade
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Lobby
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8.3 Excellent guest rating
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"Great Breakfast Variety/Quality"

EdwardUnited States
Exterior view
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9.0 Excellent location
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9.0Location
  • 150 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Room choices
Deluxe Courtyard
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  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Deluxe Twin Room with City View
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  • 2 single beds
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Junior Suite Double
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    Deluxe Twin Room with Avenue View
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    • 2 single beds
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    Superior Double
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    • 20 m²/215 ft²
    • 1 double bed
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    Superior Twin Room
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    • 20 m²/215 ft²
    • 2 single beds
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    Deluxe Twin Bed Room
    ...
    • Street view
    • 20 m²/215 ft²
    • 2 single beds
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    Deluxe Double City View
    ...
    • City view
    • 20 m²/215 ft²
    • 1 double bed
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    Deluxe Twin City View
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    • City view
    • 20 m²/215 ft²
    • 2 single beds
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    Deluxe Double
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    • Street view
    • 20 m²/215 ft²
    • 1 double bed
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    Verified guest reviews

    Agoda Reviews (56)Booking.com Reviews (1417)
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    Cleanliness8.5
    Facilities7.9
    Location9.0
    Room comfort and quality8.4
    Service8.2
    Value for money7.8
    Provided by verified guests of Agoda
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    Showing 49 verified guest comments
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    9.2
    Fiona from Australia
    Couple
    Stayed 2 nights in June 2017
    Beautiful hotel, service was average
    Gorgeous modern hotel, beautiful design! Location was great as well, set away from the touristy areas but well within walking distance to everything! We couldn't access the gym and spa on "-1" level which was disappointing... They really should've told us beforehand if it wasn't going to be available. Service at the lobby bar was extremely slow, we waited about half an hour for some simple drinks. Also disappointed when the sky bar wasn't open (no sign to tell anyone that it was closed) at the opening time.
    Reviewed June 30, 2017
    Dear Guest, Thank you for sharing your experience of staying at the Tivoli Avenida Liberdade with us. I am quite happy that you have enjoyed our location and beautiful hotel; we are definitely blessed to be in the most central area of Lisbon. We strive hard to provide great guest confort and service, therefore, your feedback has a tremendous importance for us. Nevertheless please accept our apologies regarding the service inconsistences mentioned. We really understand your disappointment and I would like to assure you that these unfortunate incidents do not represent at all the high standards and level of service that we provide daily to our guests. This information has already been shared with the Bar Manager in order to take measures and prevent future occurrences. Despite this situation, we look forward to welcome you in the future in order regain your trust and make you feel like a true Tivoli guest. Best Regards, Rui de Sousa General Manager
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    4.4
    Jorge from United States
    Couple
    Superior Twin Room
    Stayed 3 nights in April 2017
    Acceptable
    Our three day stay at the Tivoli Lisboa Hotel was a nightmare. When my wife and arrived, we were surprised to discover major construction in full progress. The main entrance, the lobby, the front desk area, the hallways and other areas of the hotel were under construction. Dust, tools, scaffolds, tiles and workers working were very upsetting. After complaining to management, no explanation was given why we were not notified of this situation prior to our arrival and no attempt was made to remedy the problem. We are appalled that The Tivoli Hotel would allow their patrons to have such a horrible experience. Frankly, I don't understand why the hotel was open under these conditions. We will request reimbursement for our stay there!
    Reviewed April 23, 2017
    Dear Guest, It came to our knowledge the inconveniences you have experienced during your stay with us, concerning the renovation works taking place in the hotel. I personally thank you for sharing this complaint with the Hotel staff and please accept my sincerest apologies for the inconveniences you faced during your stay with. I can assure you that the Tivoli Hotel’s staff made every effort to guarantee your satisfaction and minimize the problems you experienced. With over 90 years of existence, this iconic Hotel has already been through several renovations, this is why we are prepared to continue providing you with a comfortable, positive experience. Despite this situation, we look forward to welcome you in the future in order regain your trust and make you feel like a true Tivoli guest. Best Regards, Rui de Sousa General Manager
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    Tivoli Avenida Liberdade
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    8.0
    dr from United States
    Couple
    Deluxe Courtyard
    Stayed 2 nights in October 2016
    Good value
    Xz
    Reviewed December 23, 2016
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    10.0
    Martina from Ireland
    Couple
    Stayed 3 nights in October 2016
    Excellent location
    Just great
    Reviewed November 07, 2016
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    9.6
    ALEXANDER from Dominican Republic
    Couple
    Stayed 4 nights in October 2016
    Excelente locación and very kind staff
    Nice rooms and good breakfast
    Reviewed November 03, 2016
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    10.0
    Clare from United Kingdom
    Couple
    Stayed 3 nights in April 2016
    Great hotel in great location
    Really liked this hotel, very friendly staff and wonderful location. Room super clean all the time and bed very comfortable. Would highly recommend.
    Reviewed May 07, 2016
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    9.3
    Louisa from Netherlands
    Couple
    Stayed 2 nights in October 2015
    Best bed I have ever slept in.
    beds! Beautiful stylish decoration,. location.
    Wonderful. One minor remark, coffee in the room is not free, to use wifi for free one has to subscribe to their frequent customer programme. Hassle.
    Reviewed October 29, 2015
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    6.0
    Rob from United Kingdom
    Couple
    Stayed 1 night in May 2015
    Decent hotel, in a beautiful city
    Location, restuarant, views
    Its a decent hotel, a short walk from the main attractions. The restaurant has a beautiful view
    Reviewed July 01, 2015
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    8.0
    Klaus from Germany
    Couple
    Superior Twin Room
    Stayed 3 nights in February 2015
    Good Location
    Good Location, cleanness, friendly staff
    Reviewed February 18, 2015
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    9.3
    Purisima from Philippines
    Family with teens
    Stayed 6 nights in December 2014
    Amazing Lisbon Hotel
    Location, Size of Rooms, Staff Services
    Traveling to the unknown is like jumping into a pool, deep end first and hoping you float. My family trip to Lisbon felt the same way (we were 11). I did extensive research on quality hotels without knowing which area to select, relying on travel hotel websites and reading reviews. By sheer luck I selected the Tivoli which had a special room rate offer at the time (3 months before the trip). The hotel bent over backwards to make sure our stay was unforgettable. One standard room was upgraded to a huge suite for my son and his family. We had 3 taxis at our disposal when needed. The brasserie arranged a long table for our meals. Housekeeping was unbelievably efficient -- rooms were cleaned and beds made with plenty of new towels within 15 minutes after we left our rooms. The hotel is centrally located, in the best neighborhood of Lisbon, Every site worth visiting was a short walk away. And there was no shortage in hospitality and eagerness to assist. The rooms are on the expensive side, if you do not take advantage of periodic special offers -- watch the travel websites.
    Reviewed December 28, 2014
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    Tivoli Avenida Liberdade
    |Excellent 8.3
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