Tivoli Oriente Hotel
Tivoli Oriente Hotel
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Superior Twin River View Tivoli Oriente Hotel
Superior Twin River View
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Lobby Tivoli Oriente Hotel
Lobby
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Lobby Tivoli Oriente Hotel
Lobby
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Swimming pool Tivoli Oriente Hotel
Swimming pool
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Location
Excellent
8.8
See all 33 photos Tivoli Oriente Hotel
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Tivoli Oriente Hotel

Excellent location
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Excellent
From 81 reviewsSee what guests said
8.1
Recommended by 94% of guests
  • Airport transfer

  • 170 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
7.7
Very good
Room comfort & quality
Superior City View
Superior City View
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds and 1 double ...
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Superior Double or Twin Room with Avenue View
Superior Double or Twin Room with Avenue View
...
  • 20 m²/215 ft²
  • 2 single beds
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Superior Twin River View
Superior Twin River View
...
  • River view
  • 15 m²/161 ft²
  • 2 single beds
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Superior River View Room
Superior River View Room
...
  • River view
  • 25 m²/269 ft²
  • 1 double bed
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Superior Twin City View
Superior Twin City View
...
  • City view
  • 18 m²/194 ft²
  • 2 single beds
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Superior Room
Superior Room
...
  • Street view
  • 20 m²/215 ft²
  • 1 double bed
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Superior Double or Twin with River View
Superior Double or Twin with River View
...
  • 18 m²/194 ft²
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Street view
  • 20 m²/215 ft²
  • 2 single beds
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Junior Suite
Junior Suite
...
  • 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Superior Double Or Twin Room with City View
Superior Double Or Twin Room with City View
...
  • 20 m²/215 ft²
  • 2 single beds
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More about Tivoli Oriente Hotel

More about Tivoli Oriente Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (81)Booking.com Reviews (2719)
8.1
Excellent
Read reviews from:
Cleanliness8.7
Facilities8.0
Location8.8
Room comfort and quality7.7
Service8.1
Value for money7.5
Provided by verified guests of Agoda
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Showing 55 verified guest comments
123
7.6
Hugo from Hong Kong
Solo traveler
Superior City View
Stayed 1 night in September 2017
Good location near airport and train station.”
Single night. Rooms are standard but clean.
Reviewed March 29, 2018
Dear Hugo, Thank you for the time sharing your recent experience at Tivoli Oriente. We are glad to know that you enjoyed our hotel. We will be happy to welcome you back on your next stay in Lisbon. Best Regards, Vitor Matias - General Manager
Responded March 30, 2018
Tivoli Oriente Hotel
8.4
Emily from United States
Family with teens
Superior Twin City View
Stayed 1 night in December 2017
Good hotel in a prime location ”
Perfect arrival location, 10€ taxi fm the airport and a cross the street from the train station.. comfortable room and bed. Polite concierge but horribly annoying staff at reception. Don'the forget anything there, you'll not see it again, and don't bother sending emails, they will go unanswered.
Reviewed January 04, 2018
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. Regarding the front office service, on behalf of the entire team and management, please accept our sincerest apologies for the inconvenience that you encountered. We really understand your disappointment and I would like to assure you that this unfortunate incident does not represent at all the high standards and level of service that we provide daily to our guests. I trust we will have the opportunity to welcome you back to our hotel in the near future. Best Regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
8.0
Pedro from Portugal
Couple
Superior Twin City View
Stayed 3 nights in July 2017
Nice stay”
Very nice and competent hotel. Clean, great location and great staff.
Reviewed December 25, 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We were happy to hear that you liked our hotel, with its privileged location in Parque das Nações. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again in order to provide you another pleasant experience. Best Regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
8.0
Pedro from Portugal
Family with young children
Superior Twin City View
Stayed 2 nights in December 2017
Good value”
Stayed with my young son for 2 nights. The staff were great a usual, location very convenient just next to the Gare do Oriente. The Gym is quite nice as all the facilities. Its just a good, overall Hotel where everything works as expected.
Reviewed December 25, 2017
Dear Guest, Thank you for choosing Tivoli Oriente and for taking time to write a review. We are also glad that you enjoyed our location in Parque das Nações, next to the Oriente Station and just a 5 minute drive from Lisbon Airport. Also we would like to thank you for your kind words about our dedicated staff and our facilities! It is rewarding to receive such a wonderful review! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best Regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
7.6
Charity from Malaysia
Solo traveler
Superior City View
Stayed 3 nights in November 2017
Purely because of its strategic location”
Near to airport, about 10 min by taxi or 6 Euro. Or you could take the Metro if you don't have heavy luggage. I like that it is just opposite the mall, so food is not a problem.
Reviewed November 26, 2017
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcome you again in order to provide you another pleasant experience. Best regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
8.4
choo from Malaysia
Couple
Superior Twin City View
Stayed 1 night in October 2017
Excellent”
Very convenient. 5 min walk to Lisboa Oriente train and bus terminals
Reviewed November 09, 2017
Dear Guest, Thank you for taking the time to share your recent experience at Tivoli Oriente. We were happy to hear that you liked our hotel. With its privileged location in Parque das Nações, next to Meo Arena and just a 5 minute drive from Lisbon Airport, our hotel will be happy to being able to welcome you back on your next stay in Lisbon. Best Regards, Vitor Matias General Manager
Responded November 30, 2017
Tivoli Oriente Hotel
5.6
Gorete from South Africa
Couple
Superior City View
Stayed 1 night in September 2017
Above average”
We had a query about a change to our reservation and we are still waiting for someone to get back to us despite sending emails everyday. Tried to call the hotel and there was no response. Not impressed.
Reviewed September 21, 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We hope you had a good stay. As explained by our Team, once you had a non-refundable booking and your change request had to be approved by our Management as well as your booking channel. Despite this situation we look forward to welcome you again. Best Regards, Vitor Matias General Manager
Responded October 14, 2017
Tivoli Oriente Hotel
10.0
Toni from Romania
Couple
Superior City View
Stayed 4 nights in August 2017
Great location”
The hotel has a great position and access to all type of transport. Is is very close to the airport.
Reviewed August 27, 2017
Dear Guest, Thank you for taking the time to share your recent experience at Tivoli Oriente. We were happy to hear that you liked our hotel. With its privileged location in Parque das Nações, next to Meo Arena and just a 5 minute drive from Lisbon Airport, our hotel will be happy to being able to welcome you back on your next stay in Lisbon. Best Regards, Vitor Matias General Manager
Responded August 28, 2017
Tivoli Oriente Hotel
10.0
James from Canada
Business traveler
Superior Twin City View
Stayed 1 night in August 2017
Excellent throughout”
From check-in to check-out a fabulous experience: staff were polite and courteous; room was excellent - clean and comfortable. Will patronize again when in Lisbon. Thanks Tivoli Oriente!!
Reviewed August 06, 2017
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again in order to provide you another pleasant experience. Best regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
10.0
Gillian from United Kingdom
Solo traveler
Superior City View
Stayed 1 night in April 2017
They have thought of everything !”
Perfect, luxury and comfort The best shower I have ever been in! Amazing view. Attention to detail above and beyond
Reviewed May 02, 2017
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again in order to provide you another pleasant experience. Best regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
8.0
fahd from Zimbabwe
Family with young children
Stayed 9 nights in November 2015
not happy ”
i booked for 2 adult and 1 child. but i brought my son because no where to stay. and i was charged 2000€ extra on my stay. after arguing with the manager, he reduced for me 690€ from the €2000. am not happy and i will never come back to this hotel in august. my brother usually stay with this hotel but now will stop not happy at all
Reviewed April 06, 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our best attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Regarding the situation in reference, we would like to inform that your reservation was made to a regular room for 02 adults and 01 child instead of 02 adults and 02 children. For security reasons the capacity of our rooms is for 03 people maximum. To accommodate you and your family properly we made an upgrade to a suite which had a different rate agreed with you at the check-in. Once again, thank you for taking the time to share your experience in our Hotel. We truly hope you will give us the opportunity to welcome you back in a near future. Best Regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
8.8
fahd from Zimbabwe
Family with young children
Superior City View
Stayed 9 nights in March 2017
Excellent”
the breakfast not good
Reviewed April 01, 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. I trust we will have the opportunity to welcome you back to our hotel in the near future. Best Regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
7.2
Sebas from Taiwan
Solo traveler
Superior City View
Stayed 1 night in August 2016
The employees from reception desk are so rude.”
Poor reception service!
Reviewed January 11, 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. We truly hope you will give us the opportunity to change your opinion about our services on a next stay. Best Regards, Vitor Matias General Manager
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Tivoli Oriente Hotel
9.6
Mo from Singapore
Solo traveler
Superior Twin City View
Stayed 1 night in September 2016
The hotel is a 4-5 star standard ”
It is a good hotel. Of course so does the price.
Reviewed September 13, 2016
9.2
Kwok from Hong Kong
Solo traveler
Superior Twin City View
Stayed 1 night in June 2016
Good location”
It is very near the train station
Reviewed August 08, 2016
6.0
Jose from Brazil
Business traveler
Stayed 1 night in February 2015
It could be much better than it is ”
(1) Location near the airport, shopping center and a nice park, (2) The staff is friendly, (3) it has good resto
My stay was ok, but sure it was really dirty; the elevators - what were those black spots on the elevator?, the floor of the bathrooms and the fitness center... the staff are very accomodating and nice!
Reviewed February 22, 2015
6.0
toni from Indonesia
Couple
Stayed 3 nights in December 2014
Amenity poor ( no tooth brush and comb,slipper etc”
The location, because I attend The International Congress on gerontology at FIL
Okey.One thing I should inform you: I left my office document in my room near the side table
Reviewed December 14, 2014
6.3
Lynn from United States
Family with teens
Stayed 1 night in July 2014
Convenient to train station”
Staff, pool and close to train station.
We stayed overnight to catch a train. Large shopping centre next door!
Reviewed October 20, 2014
3.0
Teruyo from Japan
Group
Stayed 1 night in October 2014
dissapointed”
location was OK
Reviewed October 15, 2014
8.7
Fred from United States
Couple
Stayed 5 nights in June 2013
Great place to stay for the Rotary Convention”
Comfortable room; helpful staff; easy access to transportation
Reviewed June 30, 2013
123
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