Tivoli Sintra Hotel
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9.5 Exceptional location
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9.5Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Bar

  • Garden

  • Elevator

  • Restaurants

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Valley View Room
  • Nature view
  • 24 sq.m.
  • 2 single beds
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Classic Twin Room with Valley View
  • 24 sq.m.
  • 2 single beds
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Classic Twin Room with Town View
  • 24 sq.m.
  • 2 single beds
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Valley View Room with King Bed
  • Nature view
  • 24 sq.m.
  • 1 king bed
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Suite with City View
  • City view
  • 36 sq.m.
  • 2 single beds or 1 double b...
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Twin Room with City View
  • City view
  • 24 sq.m.
  • 2 single beds
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More about Tivoli Sintra Hotel

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Verified traveler reviews

Agoda Reviews (30)
Booking.com Reviews (1422)

5.9

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  • Cleanliness 7.6
  • Facilities 5.6
  • Location 9.5
  • Room comfort and quality 7.7
  • Service 7.3
  • Value for money 7.7
  • Cleanliness 7.5
  • Facilities 5.0
  • Location 9.3
  • Room comfort and quality 7.6
  • Service 7.1
  • Value for money 7.3
Exceptional
based on 1 reviews
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Excellent
based on 1 reviews
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 8.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Very good
based on 3 reviews
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 10.0
  • Room comfort and quality 6.0
  • Service 6.7
  • Value for money 8.7
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2.8
Carol from United Kingdom
Couple
Stayed 1 night in September 2016
Offhandedly told us where car park was but did not tell us how difficult it was ”
Also did not tell us it was very narrow and we could get stuck in a large car. Fortunately we just scraped through with no damage.
Reviewed October 05, 2016
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6.8
Todd from United States
Couple
Stayed 1 night in September 2016
Kind & friendly reception staff, terrific location, filthy room ”
The title says it all. We had to wear flip flops around our room it was so bad, especially the bathroom. Good thing we were only there one night.,
Reviewed September 14, 2016
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8.4
Elizabeth from United States
Group
Stayed 1 night in September 2016
Great location! ”
This hotel is right in the middle of everything! Staff were friendly. Room was clean. Free wifi in the lobby
Reviewed September 07, 2016
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7.6
John from Australia
Couple
Stayed 2 nights in April 2016
Sintra Magic”
The hotel is excellently located right in the heart of the town. The staff and service culture is very lacking with seemingly too few staff to attend to customer requirements in a timely and friendly manner. An example was the Bar area being unattended whilst 8 to 10 people sat around awaiting service (provided by an inexperienced head waiter from the dining room after numerous complaints to Reception) WiFi is only free in the lobby unless you fill in a Tivoli international form. Oh, the password is changed every day but you only find out about this when you complain. I had to go to Reception on foot to complain as the phone in the room did not work. I had been promised a fix on day 1 but on day 2 it still was not fixed. Management attitude change is overly required here.
Reviewed May 08, 2016
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3.0
john from United States
Couple
Stayed 1 night in September 2015
old out dated”
location
Old outdated hotel with hard beds and uncaring staff
Reviewed September 11, 2015
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7.3
Gary from United Kingdom
Couple
Stayed 1 night in September 2014
Location, comfort, view”
View, Location, Room
This hotel was probably great about twenty to thirty years ago. It is a bit like a timewarp in that one steps into the late seventies as soon as the lobby is entered. The rooms are a bit run-down and the infrastructure poor - one PC for all guests, the lift was stuck between rooms and out of order, the food and breakfast service unappealing and delivered by staff well past retirement age. Also, front of house staff were unusually rude and seemed to resent the presence of guests. The way in which they spoke to some of their older guests was also appallingly patronising and brusque. However, the room itself, once one accepts the fact it needs a refurb, is quiet and peaceful, and if booked specifically, affords an absolutely wonderful view of Sintra and the surrounding forest. OK overall, but not for more than one or two evenings, if you are older than 60, or if you have a short-temper.
Reviewed November 08, 2014
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9.0
Jo from United States
Couple
Stayed 2 nights in October 2014
Delightful view”
free email w/hotel computer
We were on top floor; it was a delightful to sit and view the castle from our balcony. Underground parking was tricky but a plus in such a small town.
Reviewed October 08, 2014
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8.0
Beat from Switzerland
Couple
Stayed 1 night in June 2014
Good centrally located hotel”
location, cleanness, internet
Reviewed September 17, 2014
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8.0
Beat from Switzerland
Couple
Stayed 2 nights in June 2014
relaxed centrally located hotel”
location, cleanness, internet
Reviewed September 17, 2014
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8.3
Marco from Brazil
Couple
Stayed 1 night in May 2014
good location”
central place good location
Reviewed June 01, 2014
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