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Tjokro Hotel Pekanbaru

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Very good7.4
Based on 173 reviews
82% would recommend to a friend
Tjokro Hotel Pekanbaru
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Kid’s club
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7.5 Very good location
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7.5Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Airport transfer

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Room choices
Deluxe Twin Bed
...
  • City view
  • 24 m²
  • 2 single beds
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Superior Twin Bed
...
  • City view
  • 21 m²
  • 2 single beds
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Superior Double Bed
...
  • No view
  • 21 m²
  • 1 king bed
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Deluxe Double Bed
...
  • 24 m²
  • 1 king bed
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Nearest essentials

Airports
  • 4.1 kilometers to
  • Sultan Syarif Kasim II Airport (PKU)
  • 193 kilometers to
  • Minangkabau International Airport (PDG)
Public transportation
  • 7 kilometers to
  • Pekanbaru Bus Station
Hospital or clinic
  • 200 meters to
  • Harapan Raya Health Center
Pharmacy
  • 90 meters to
  • Kimia Farma
Convenience store
  • 600 meters to
  • Indomaret
Cash withdrawal
  • 70 meters to
  • ATM

More about

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Verified guest reviews

Agoda Reviews (173)
Booking.com Reviews (107)

5.1

Filter by guest type:
Very good
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 7.5
  • Room comfort and quality 7.8
  • Service 7.4
  • Value for money 7.7
Very good
  • Cleanliness 7.4
  • Facilities 6.9
  • Location 7.5
  • Room comfort and quality 7.7
  • Service 7.4
  • Value for money 7.7
Very good
  • Cleanliness 7.3
  • Facilities 6.3
  • Location 7.5
  • Room comfort and quality 8.2
  • Service 7.6
  • Value for money 8.0
Very good
  • Cleanliness 7.5
  • Facilities 6.6
  • Location 7.2
  • Room comfort and quality 8.3
  • Service 7.3
  • Value for money 7.5
Very good
  • Cleanliness 8.0
  • Facilities 7.1
  • Location 7.4
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 8.3
Very good
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 8.6
  • Service 8.2
  • Value for money 8.0
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 6.9
  • Room comfort and quality 6.8
  • Service 6.2
  • Value for money 6.9
Provided by verified guests of Agoda
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  • Bahasa Indonesia
  • Bahasa Malaysia
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Room type
  • Superior Twin Bed
  • Deluxe Twin Bed
  • Superior Double Bed
  • Deluxe Double Bed

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Showing 152 verified guest comments
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8.0
mohd from Malaysia
Business traveler
Superior Twin Bed
Stayed 2 nights in April 2017
good”
good
Reviewed July 25, 2017
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5.2
AHMAD from Malaysia
Couple
Superior Twin Bed
Stayed 3 nights in July 2017
Above average”
food not change
Reviewed July 20, 2017
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2.0
Herwinda from Indonesia
Solo traveler
Superior Twin Bed
Stayed 1 night in June 2017
Not friendly staff, dirty, misleading information”
It is stated in agoda, twin bed : 2 single bed and 1 queen bed. I requested through agoda for 1 queen bed since it was like there's an option : "2 single bed and 1 queen bed". The receptionist did not help at all, he said Tjokro Hotel does not sell one bed through online, he explained the statement in agoda means two bed with queen bed size each. The truth is two bed with single bed size each in the room. Please, Tjokro Hotel, don't give wrong information, both in agoda and your frontliner. Beside the misleading information, the room was dirty and full of scratch on the wall, bedcover was dirty and smell like someone throw herbal oil on that, bathroom was dirty and moreover the closet direction is same with qibla direction. And this was the most disaster: there was flooding during my stay in the parking lot, some of the car flooded around 30 cm. Will not recommend this hotel to anyone.
Reviewed June 25, 2017
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6.0
isnandar from Indonesia
Solo traveler
Superior Twin Bed
Stayed 1 night in May 2017
Good”
Makanan bagus dan lengkap, kamar bersih.
Reviewed June 08, 2017
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7.2
Vallen from Indonesia
Business traveler
Superior Twin Bed
Stayed 1 night in December 2016
Acceptable Hotel”
The hotel staff was nor very friendly upon check in. We did check in at 11 pm, but still the reception staff were not very attentive, and did give us a key that was not working TWICE! The room was not very clean, but overall quite good. Breakfast was good though.
Reviewed May 25, 2017
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10.0
Aeron from Philippines
Business traveler
Deluxe Twin Bed
Stayed 1 night in March 2017
nice”
nice
Reviewed March 22, 2017
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7.2
Muhammad from Indonesia
Family with teens
Superior Twin Bed
Stayed 2 nights in January 2017
Our comments for 2 nights stay in your hotel”
1. The Qiblah direction is misleading. It is differing between room 319 and 320. Luckily we have the qiblah direction app in our gadget, so that we know that the direction set in the above mentioned room were mistakenly set. This is really diasppointing. 2. On the second day of our stay, the electricity turned off twice. It takes few minutes to be turned on again. A bit ridiculous a big hotel like Grand Tjokro is not ready of the frequent electricity turn off. 3. The breakfast hall should be freed from tobbacco smoke. You should not allow the smokers and non smokers to stay within one room / hall, although they are located in different zone. Yet, the room / hall is fully airconditioned. So, the method applied is totally not effective. As non smokers, we are very up set with this policy.
Reviewed January 27, 2017
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6.0
isnandar from Indonesia
Solo traveler
Superior Twin Bed
Stayed 2 nights in December 2016
good”
very good
Reviewed January 05, 2017
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6.8
agung from Indonesia
Family with young children
Superior Twin Bed
Stayed 1 night in December 2016
nice”
clean
Reviewed December 26, 2016
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8.0
TETTY from Indonesia
Family with young children
Superior Twin Bed
Stayed 1 night in December 2016
nice”
good hotel
Reviewed December 24, 2016
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