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Ueno Hotel
Ueno Hotel
Ueno Hotel
Ueno Hotel
Ueno Hotel
Ueno Hotel
Ueno Hotel

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7.7

Very good

5,615 reviews

5,615 reviews

Housekeeping160
Breakfast18
Shops7
See map

7.2

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Walkable places
Catholic Church Ueno

250 m

Homboomotemon

260 m

Kaizando Ryodaishi

290 m

National Museum of Nature and Science

360 m

Blue Whale Full Size Model

380 m

Popular landmarks
Ueno Park

590 m

Sensoji Temple

1.5 km

Asakusa

1.5 km

Tokyo Skytree

2.8 km

Ginza

5.1 km

Closest landmarks
Hideyo Noguchi Statue

450 m

Tokyo National Museum

470 m

Tokyo Bunka Kaikan

470 m

Tokyo National Museum Museum Shop

480 m

Iriya Asagao Matsuri

490 m

Ueno Hotel

7-12-9 Taito-Ku, Ueno, Tokyo, Japan, 110-0005 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ueno, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

390 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

630 meters to Ueno Park

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Complimentary WIFi in all rooms

Luggage storage

Coffee shop

Laundry service

Restaurants

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

10 travelers have booked today.

Value for money7.9
Location rating7.2
Nearest airportHaneda Airport (HND)
Distance to airport18.5 km

Rooms available at Ueno Hotel

Very good
Room comfort & quality

7.8

Double - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Single - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Twin - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Queen Bed - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Twin Room - Newly Renovated, Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
Enter dates to see prices
Small Twin Room - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Single Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Triple Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Double Room - Standard
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ueno Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Ueno Hotel?

Wake up to a great continental breakfast at Ueno Hotel. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 770 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Ueno Hotel?

Ueno Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Ueno Hotel?

The closest train, metro, or bus station is Ueno Train Station, 350 m away from Ueno Hotel.

What restaurants are nearby Ueno Hotel?

Restaurants including 3B Tacos, Keep & Touch and Seisei Hanten are popular in Ueno Hotel’s neighborhood which is known as Ueno.

What popular shopping places are close to Ueno Hotel?

Located in the Ueno area, Ueno Hotel is close to great shopping choices like Ameyoko Shopping Street, Ueno no Mori Sakura Terrace and Ameyoko Market.

What are popular attractions near Ueno Hotel?

Guests at Ueno Hotel can easily visit Ueno Park, Ueno Zoo and Tokyo National Museum located in the Ueno area.

What popular natural sightseeing spots are close to Ueno Hotel?

Ueno Hotel is located in the Ueno area, which is famous for natural sightseeing destinations such as Muen Hill.

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Explore the neighborhood

What people love about Ueno Hotel

  • 8.4

    Excellent

    "Best recommended hotel in Ueno area."

    Daisuke

    |

    May 9, 2022

  • 8

    Very good
    Staff 

    "The staff was helpful."

    Michi

    |

    April 26, 2022

  • 10

    Exceptional

    "Convenient to stay"

    Cherry

    |

    March 11, 2022

Property ranking|Compared to 4,538 Tokyo properties
See all rankings
Cheapest price score
Room comfort score
7.8/10
Cleanliness score
8.3/10
Service score
8.4/10
Better than
99
%
of Tokyo properties
Better than
91
%
of Tokyo properties
Better than
88
%
of Tokyo properties
Better than
87
%
of Tokyo properties
Overall rating:

7.7

Very good
5,615 reviews
Cleanliness
8.3
Facilities
7.5
Location
7.2
Read all reviews >
What travelers say they love:
I would stay here again for the next trip
Thitiporn from Thailand
Couple
More about Ueno Hotel

More about Ueno Hotel

Ueno Hotel

Get the most from an urban escape in Tokyo when you book a room at Ueno Hotel. Located right in the city center, Ueno Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Ueno Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator and bottled water at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Ueno Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, located right at the hotel. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience Tokyo like a true local. Experience local culture through architecture at Tokyo Tower located 7.1 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 99% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 90% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 90% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

131 mentions

Breakfast

40 mentions

Internet

10 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Shower
Food and dining
Breakfast options
  • Continental
Location
7-12-9 Taito-Ku, Ueno, Tokyo, Japan, 110-0005
Very good
Location

7.2

Airports

  • Haneda Airport (HND)
    18.5 km 23 min drive
  • Narita International Airport (NRT)
    55.6 km 57 min drive

Public transportation

  • Ueno Train Station
    350 m 8 min walk
  • Uguisudani Train Station
    530 m 3 min drive

Hospital or clinic

  • Eiju General Hospital
    700 m

Shopping

  • Ameyoko Shopping Street
    860 m

Convenience store

  • Family Mart
    330 m

Cash withdrawal

  • ATM
    140 m 1 min walk
What's nearby

Popular landmarks

  • Ueno Park
    590 m
  • Sensoji Temple
    1.5 km
  • Asakusa
    1.5 km
  • Tokyo Skytree
    2.8 km
  • Ginza
    5.1 km
  • Tokyo Tower
    7.1 km
  • Shinjuku Gyoen National Garden
    7.2 km
  • Tokyo Metropolitan Government Building observation room
    8.5 km
  • Meiji Jingu
    8.6 km
  • Shibuya Crossing
    9.6 km

Nearby landmarks

  • Catholic Church Ueno
    250 m
  • Homboomotemon
    260 m
  • Kaizando Ryodaishi
    290 m
  • Ueno Train Station
    350 m
  • National Museum of Nature and Science
    360 m
  • Blue Whale Full Size Model
    380 m
  • National Museum of Western Art
    440 m
  • Hideyo Noguchi Statue
    450 m
  • Tokyo National Museum
    470 m
  • Tokyo Bunka Kaikan
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
  • Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)770 JPY

The property

  • Number of floors13
  • Number of rooms 201
  • Room voltage100
  • Year property opened2009
  • Most recent renovation2014

Reviews of Ueno Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.3
Facilities7.5
Location7.2
Room comfort and quality7.8
Service8.4
Value for money7.9
High score for Tokyo
Rating
9+ Exceptional (591)
8-9 Excellent (583)
7-8 Very Good (917)
6-7 Good (361)
<6 Below Expectation (374)
Time of the year
Mar - May (748)
Jun - Aug (562)
Sep - Nov (770)
Dec - Feb (746)
All guests (5,579)
All room types
All languages

Show reviews that mention 

Showing 2,826 verified guest comments
12345
8.7
Excellent
Mark from United States
Couple
Double - Non-Smoking
Stayed 5 nights in February 2016

Small room but felt like home”

Hot showers, Comfortable bed, Ueno location

I recently stayed 5 nights in early February. To begin with, the only "negative" about the Tokyo UenoHotel is the fact that it's a budget hotel in Tokyo, which means the rooms aren't very big, especially for a couple (but that's something you should expect in Tokyo I gather). That being said, I purposely chose this hotel because it wasn't as expensive as other places, and all in all, I was very happy with the choice, and it ended up being my favorite hotel during my whole Japan trip. First off, for those unsure about staying in Ueno versus the flashier neighborhoods, I was extremely happy with my decision to stay in Ueno. The neighborhood gave a certain ambiance that was a bit more working-class compared to the glitzy neighborhoods like Shinjuku or Shibuya. I appreciated that ambiance, as it kind of made the place feel like home. Ueno has a great location with easy access to the Keisei Skyler/Main Line to Narita Airport, the JR Yamanote line, the subway, etc. While Ueno is probably 25-30 minutes away on the Yamanote Line from Shinjuku, Harajuku, Shibuya, etc., it's also quite close to other areas tourists will probably go: Asakusa, Tokyo Station, the Imperial Gardens, Tokyo Dome/Bunkyo Civic Center, etc. Ueno is also fun in it's own right with the market, restaurants, and park nearby. It is about a 10-minute walk from the trains to the hotel, but once you learn the backstreets, you'll realize you're also a bit closer to the Tokyo National Museum and northern end of Ueno Park. In terms of the room specifically, it was small, but the bed was adequate with a really thick and warm comforter. The bathroom had a stunning view of the Tokyo Skytree, and the shower was powerful and hot, which felt good after a long day of sightseeing. One final note, as others have mentioned, skip the breakfast and eat somewhere else nearby. All in all, I'd stay here again.

Reviewed February 25, 2016

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Thank you for stayed Ueno hotel We are looking forward to see you again Thank you

Responded December 25, 2018
Ueno Hotel
8.8
Excellent
Jay from Philippines
Couple
Double - Non-Smoking
Stayed 2 nights in February 2018

Not bad at all”

Few minutes walk from tokyo metro and keisi ueno station. Few minutes walk from Ueno park and zoo. With lots of restaurant in the area. However the hotel breakfast lounge is in the reception area but they offer unlimited free coffee and juice and a welcome apple - tasty! The room has vault, tv, small ref, bathroom with hot water. Rooms are not that big but with just enough for the price. If you are here as traveler or tourist, this hotel is for as you do need a pricy one since you would be outside most of the time. Just be cautious if you have more than three big luggage bec of limited space. If you are Filipino, the hotel is just half the size of our usual 3-5 star hotel. But you are in Tokyo so if want a spacious one, you should be willing to spend more. Tried a hotel of the same size as Oakwood/ Joy Nostalj, Holiday Inn, Crowne Plaza or Marco polo in Ortigas and it cost me almost 10k peso overnight!

Reviewed February 15, 2018

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Thank you very much for staying at Ueno Hotel. Also, thank you very much for your feedback. We are very glad to hear that you enjoyed our free tea service and apple. We will use your opinion to improve our business. We are looking forward to seeing you again. Ueno Hotel

Responded August 24, 2018
Ueno Hotel
10.0
Exceptional
christopher from Australia
Couple
Double - Non-Smoking
Stayed 2 nights in May 2016

Great location and value”

We stayed at the Ueno hotel for two nights on a Friday and Saturday. Located only a 5 minute walk from Ueno station JR line, this clean and simple hotel has a good sized room (by Japanese standards) free Wi-Fi, breakfast available, and exceptional staff who all speak English. Located on the yamanote train line, your location grants simple and easy access to all that Tokyo has to offer and the staff can help with maps and insights tourists can only dream of. Great stay highly recommended

Reviewed May 26, 2016

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Thank you for stayed Ueno Hotel. we are looking forward to see you again !! Thank you

Responded December 25, 2018
Ueno Hotel
9.7
Exceptional
Yu from Australia
Couple
Double - Non-Smoking
Stayed 8 nights in December 2014

Great little hotel”

Cleanliness, location, staff.

Staff spoke very good English and were extremely helpful. Great location, close to: - JR train station and Yamanote line taking you to all of the important spots in Tokyo (make sure you get out of the Iriya exit and it's a less than 5 minute walk) - Close to nice little market area called Ameyoko - Close to lots of little restaurants - Close to museums and a zoo - Close to Keisei train station that has Narita airport bound trains Breakfast was small but fine for value. You get a choice of 2x sandwiches/onigiri and some fruit, but more importantly as much as coffee as you want - they also offer a little takeaway cup so you can take a coffee on the go. The rooms were very clean and nice. Standard Tokyo-size small, but that's to be expected. Overall, very nice hotel and would definitely stay there again.

Reviewed December 15, 2014

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Thank you for stayed our Hotel we are looking forward to see you again Thank you

Responded December 30, 2018
Ueno Hotel
8.7
Excellent
Victoria from Canada
Couple
Double - Non-Smoking
Stayed 8 nights in October 2015

Great little hotel in Tokyo!”

Delicious breakfast, friendly staff, close to train station

Our stay at Ueno hotel was great! We loved how close the hotel was to the train station, as well as numerous restaurants. It was always easy to get from our hotel to wherever we needed to go in Tokyo. My (nerdy) husband also loved how close it was to Akihibara (2 train stops or you could just walk it, which we did many times). The daily breakfast was always great. Each day you get a boiled egg, a kind of soup (like minestrone or cosomme), a salad, a choice of two rice balls or small sandwiches (or 1 of each!), a small pudding or custard, a cold drink (milk or juice), and a hot drink (tea or coffee). The staff was always very polite and friendly. Some had very good English and others not as great, but always enough to get by. The room was VERY small but we expected that coming in. And honestly, we didn't need much more. Overall, we really liked this hotel and would definitely stay there again!

Reviewed October 26, 2015

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Thank you very much for staying in Ueno Hotel. We really appreciate your feedback and we hope to see you again in the future.

Responded December 26, 2018
Ueno Hotel
8.8
Excellent
Bryan from Philippines
Family with young children
Double - Non-Smoking
Stayed 6 nights in April 2016

Generally a great place to stay”

Value for Money: 1 star short of perfect because of the location. The size of the bed is close to a queen size bed which is not common in Tokyo which is a factor for the positive rating. Location: There are other hotels closer to the Ueno Station and that's the only reason why I gave 4 stars. If you don't mind walking, then the location of the hotel shouldn't be a problem. But if you are travelling with a lot of luggage and small kids that still need a stroller, then it might be a little challenging. Cleanliness: The hotel's common areas are clean and the rooms are clean and if I were just looking at the common areas, I'd give a 5 star rating. But our experience with the room cleaners were a bit odd. On one occasion, the cleaners didn't do their job right...like the small trash bin was left on top of the table where it should have been under the table, or sometimes the trash we left beside the trash bin were left behind. So that dragged down the score 1 star down to 4 stars. Staff: They were very helpful, they don't speak English fluently but I've managed to ask for information on where to find places and other hotel related requests. Facilities: The hotel got everything that I needed. A fairly large sized bed (close to a queen size), washing machines, vending machines, free 40mbps WIFI, free water, free coffee, and free tea.

Reviewed April 14, 2016

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Thank you for stayed Ueno hotel We are looking forward to see you again Thank you

Responded December 25, 2018
Ueno Hotel
8.0
Excellent
GISELLE from Philippines
Family with young children
Queen Bed - Non-Smoking
Stayed 6 nights in August 2019

Good Stay”

We spent 7 days and 6 nights here. I chose this hotel primarily because it is cheap and it offers queen size bed. From Airport to Ueno we utilized the Kesei line which took us exactly 41 minutes to Ueno. Navigating going to the hotel is a bit challenged since iriya exit is far, maybe if we are inside the Ueno JR station it will be easy to follow the signs. But if you are arriving via kesei line and will walk on the ground; it will be walk straight and look for asakusa exit. When you see Wendys turn left to that path until you reach Family Mart then cross the street and turn right. Then turn left on the next street. A few more blocks to walk then you’ll reach the hotel. I initially booked for the queen size bedroom for me and my husband, because I knew that my son will also fit in. But, the lady on the front desk said that I need to pay for an additional 2000 yen per night for my son. Since he is already 9 years old. They are very strict on the child policy. The room is small which is very common in Tokyo. They always clean the room, changing of linens is by request. But I think the room is very dusty because my son and husband will get an allergic rhinitis when we are inside the room (They are allergic to dust mites). Wifi is very poor that we are being disconnected always, so travelling to Japan with a sim card (unli data) or wifi pocket device is a must. The hotel is near to lawson by a 3 minute walk and 5 minute walk to family mart. So we always buy at family mart before heading back to the hotel from the train station. The drinking water is replenished everyday (inside the small fridge), and they also have free refill of water with ice, cold tea and hot beverages such as coffee and tea at the hotel lobby. Breakfast is 800 yen per head, but we chose to eat outside. Laundry bag is upon request and you have to go to 2F to get it. One good thing is they have plenty of electricity sockets where you can plug all your devices to charge. Overall it was a good hotel

Reviewed September 01, 2019

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この度とホテルご利用頂き誠にありがとうございます。ホテルスタッフへの温かなお言葉を頂戴致しましたこと大変嬉しく思います。お客様のご満足頂けるよう日々努力して参ります。 またのお越しをスタッフ一同、心よりお待ちしております。

Responded September 30, 2019
Ueno Hotel
8.0
Excellent
Jeremy from United States
Couple
Double - Non-Smoking
Stayed 1 night in January 2015

Great small hotel near the Ueno JR station”

Location, price, value

We needed a place to crash the night before taking the Shinkansen (Bullet Train) up to Nagano for a ski trip. We usually stay around busy Tokyo but this time just wanted a less crowded, more quiet place to park our bags, eat some good Japanese food and be close to the Bullet Train Station. The small Ueno hotel is around 5-mins walk from the Ueno JR station. The Bullet Train (Asama Shinkansen for Nagano) stops at Ueno after Tokyo so we boarded from here. Ueno station has a great underground mall attached to it with terrific Japanese food. It's perfect for a night stop and not as busy as Tokyo station - but still plenty to see and do. Hotel is modern, new, small and clean - a typical Japanese-style business hotel. No bathtub but shower stall is big, modern and new! Staff are friendly and speak English. Not much to eat or do around the hotel itself, but just walk into Ueno station (5-min) and you'll be satisfied plenty!

Reviewed January 24, 2015

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Thank you for stayed our Hotel we are looking forward to see you again Thank you

Responded December 30, 2018
Ueno Hotel
9.6
Exceptional
Daniel from Australia
Couple
Double - Non-Smoking
Stayed 3 nights in June 2016

Great setups and excellent services”

Within the confine of limited space, as most hotels in Tokyo are tiny, Ueno Hotel's setups in the room stands out as the bathroom has natural light from a window and shower is separated by glass door, so there's no issue of steam setting off fire alarm in the room. The service is excellent. Prior to the travel when I contacted them re. sending/receiving packages, they were really helpful and kept our parcels and luggage safe when we were away from Tokyo.

Reviewed June 29, 2016

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Thank you for stayed Ueno Hotel. we are looking forward to see you again !! Thank you

Responded December 25, 2018
Ueno Hotel
8.8
Excellent
PC from Singapore
Family with teens
Double - Non-Smoking
Stayed 5 nights in April 2019

Basic hotel that provides all your basis needs”

A typical Tokyo area hotel, ie. small floor area but that is what I was expecting. The room is clean and all that is needed for a good night sleep is there. Toilet and shower facility is good. I like especially the common dining area next to the reception counter which is also a good area to have your takeaways from convenient stores too. Freshly brewed coffee and tea available 24hours. There is a Family Mart just diagonally across from the hotel too.

Reviewed May 07, 2019

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Thank you very much for your kind feedback! Free coffee and tea is on lobby and convenience store is also nearby. We are happy to hear that you enjoyed your staying! Ueno Hotel

Responded May 20, 2019
Ueno Hotel
8.8
Excellent
Jamii from Philippines
Couple
Double - Non-Smoking
Stayed 3 nights in December 2016

Always a pleasant stay”

This is our second time staying in this hotel and we were again more than satisfied with our stay. As before, the staff were polite and helpful. Our room had complete amenities and was always clean throughout our stay. The airconditioning unit also served as our heater during the cold nights and it worked perfectly. Ueno Hotel is our home away from home. We will happily stay in this hotel again when we visit Tokyo.

Reviewed July 10, 2017

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Thank you for stayed our Hotel! and Thank you for come again!! We are appreciate for your feed back . Thank you for your delightful words!! We are looking forward to see you gain soon Ueno Hotel

Responded December 08, 2018
Ueno Hotel
8.0
Excellent
Soo from Singapore
Couple
Twin - Non-Smoking
Stayed 3 nights in January 2019

Very good”

Had a great stay at Tokyo Ueno hotel. The hotel is a short walk from the Ueno JR station. First day took longer than the usual 8-10 mins, as we have big luggages to lug around. There's also free drinks and coffee at the pantry area near the reception and we will hang around the area with our food bought from the convenience store in the morning and at night. Room is considered spacious for twin beds configuration in Japan. We can still open the two big luggages in the room, even without joining the beds together. Thou walking space is limited near the table and fridge area. We saw next door double bed room is much smaller and no space for even one luggage. Do consider booking a twin bed room and join them together for bigger space. Do note that the housekeeping is only until 2pm. Those travellers leaving the room later will not have any housekeeping that day. But you can still request for clean towels at the counter. The receptionists there are quite helpful. The things at Ameyoko market is considered cheaper especially the drug stores. Did comparison between Shinjuku and Asakusa and is much cheaper at Ameyoko.

Reviewed February 18, 2019

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Thank you very much for sharing review of your recent stay. We are glad that you have enjoyed our excellent location and our room. We hope to have the opportunity to welcome you back in the future and we will do best to make your stay more pleasant. ueno hotel sagar

Responded February 21, 2019
Ueno Hotel
8.8
Excellent
Jamii from Philippines
Couple
Double - Non-Smoking
Stayed 2 nights in September 2016

Comfortable, compact and convenient”

1. Location: Good neighborhood, near train station and has lots of good places to see nearby. Many food places and 24-hour convenience stores 2. Accommodation: friendly staff, free umbrella rental, clean linen, strong warm water, in-house vendos. Rooms are always clean, no noise from neighbors, equipped with all that you need. Space is a bit small but used well. Very efficient. Would definitely come back to this hotel for our next trip to Tokyo! 😊

Reviewed October 01, 2016

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Thank you for stayed Ueno Hotel. We are looking forward to see you again

Responded December 25, 2018
Ueno Hotel
9.2
Exceptional
Maria from Philippines
Family with teens
Double - Non-Smoking
Stayed 3 nights in June 2016

Great Hotel”

Location very good. Near Ueno Station about 10 mins walk from hotel. Tokyo is very accessible as the subway and train system can be accessed from Ueno Station. Rooms are small but are clean and new. I will definitely book this hotel again when I go back.

Reviewed June 25, 2016

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Thank you for stayed Ueno Hotel. we are looking forward to see you again !! Thank you

Responded December 25, 2018
Ueno Hotel
9.2
Exceptional
Scott from Canada
Couple
Double - Non-Smoking
Stayed 4 nights in October 2016

Convenient location.”

This was our first visit to Japan. Hotel is about 5 minutes walk from the main exit of Ueno Station, shorter from Irya exit. Desk staff were helpful and spoke English. Room was tiny but super clean and comfortable. Breakfast was Japanese style with soup, congee, salad, hard-boiled egg, croissants, a slice of orange and a dessert. There was excellent coffee and other drinks, tea, juice etc. all for 800 Yen. The laundry area had 4 washers and driers. It was an easy walk to the Ueno Park with a superb zoo, museums, galleries, temples, monuments etc. We walked with suitcases to the Kaisei Station where we caught the express to Narita. About 1200 metres.

Reviewed October 25, 2016

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Thank you for stayed Ueno Hotel. We are looking forward to see you again

Responded December 25, 2018
Ueno Hotel
8.3
Excellent
Gavin from Canada
Couple
Double - Non-Smoking
Stayed 2 nights in February 2015

Outstanding customer service”

Employees, Location, Cleanliness

Due to an unfortunate medical event during our stay in Tokyo, we had to seek out a hospital with the assistance of the Ueno Hotel staff. I must commend them and thank them for all the assistance they gave us in phoning many different hospitals and eventually in finding an excellent local clinic. The Ueno Hotel is well situated at a reasonable price...for Tokyo.

Reviewed March 01, 2015

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Thank you for stayed our Hotel we are looking forward to see you again Thank you

Responded December 30, 2018
Ueno Hotel
9.2
Exceptional
Jeffrey from Canada
Couple
Double - Non-Smoking
Stayed 1 night in December 2016

My third time ”

I like this hotel in Tokyo. It's pretty basic and the rooms are small but it's good value and conveniently located close to ueno station. The walk from the station can feel a little bit far with luggage but it's really not too bad. Breakfast is good and it's nice to have access to the cofee maker. I will definitely stay here again

Reviewed January 02, 2017

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Thank you for stayed Ueno Hotel. We are looking forward to see you again

Responded December 25, 2018
Ueno Hotel
8.8
Excellent
Jia from Singapore
Group
Twin - Non-Smoking
Stayed 3 nights in February 2016

A simple no frills hotel”

We stayed 4 nights in this hotel. First 3 nights were in room with twin beds and final night in a room with queen bed. The 2nd room is really small, we do not have space to open up our 2 big luggages properly. Otherwise, the twin rooms were fine. The room and shower were comfortable. Free wifi was provided and the signal is strong. The hotel is quite near to the Iriya gate of Ueno station, but quite a walk from the Ueno metro station. So plan more time if you want to walk from the hotel to the Kiesei line to take the airport metro!

Reviewed March 07, 2016

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Thank you for stayed Ueno hotel We are looking forward to see you again Thank you

Responded December 25, 2018
Ueno Hotel
10.0
Exceptional
Susan from New Zealand
Couple
Double - Non-Smoking
Stayed 7 nights in September 2017

A great place to stay”

The hotel was in an excellent location - close to Ueno Metro station and the JR line as well as Ueno Park. The staff were very friendly and helpful. The room was spotlessly clean. It was a great base for exploring Tokyo. Fast internet too.

Reviewed October 14, 2017

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Thank you very much for staying at Ueno Hotel. Also, thank you very much for your feedback. We are looking forward to seeing you again. Ueno Hotel

Responded November 10, 2018
Ueno Hotel
10.0
Exceptional
Stan from Australia
Solo traveler
Double - Non-Smoking
Stayed 3 nights in January 2019

Still good again”

The location and proximity to Ueno Station is excellent. The staff are friendly with quite good English. The beds are very comfortable, And the rooms are well presented and clean, although showing some signs of wear and tear. The only negative thing I’ve noticed in the last year or so are the increasing number of very loud, often rude, Chinese guests in the lobby area, lifts and common areas. This is my 6th or 7th stay at Ueno Hotel.

Reviewed January 13, 2019

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Thank you very much for sharing review of your recent stay. We are glad that you have enjoyed our excellent location and our room. We hope to have the opportunity to welcome you back in the future and we will do best to make your stay more pleasant.

Responded January 21, 2019
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