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TOLIP Golden Plaza Hotel
TOLIP Golden Plaza Hotel
TOLIP Golden Plaza Hotel
TOLIP Golden Plaza Hotel
TOLIP Golden Plaza Hotel
TOLIP Golden Plaza Hotel
TOLIP Golden Plaza Hotel

Removed from saved list

7.8

Very good

3,525 reviews

3,525 reviews

Housekeeping6
Breakfast4
Shops1
See map

7.8

Very good

Location rating score

Very good location
Popular landmarks
City Stars Mall 650 m
Cairo Festival City Mall 8.1 km
Cairo Citadel 8.5 km
Al-Azhar Park 9.0 km
Mosque of Muhammad Ali 10.1 km
Mosque and Madrasa of Sultan Hassan 10.2 km
Islamic Cairo 10.6 km
The Museum of Egyptian Antiquities 11.6 km
Coptic Cairo 13.9 km
Hanging Church 14.0 km
Nearby landmarks
Bashayerstyle 330 m
City Stars Mall 650 m
Gallery Rizq 1.3 km
World Health Organization 1.7 km
Baron Palace 1.9 km
Koleyet El Banat 1.9 km
Vantage Travel International 1.9 km
Gallery Fann 1.9 km
Qasr al-Baron 2.0 km
Tiba Outlet Mall 2.1 km

TOLIP Golden Plaza Hotel

Omar Ibn Elkhatab St. Heliopolis, Cairo Egypt, Heliopolis, Cairo, Egypt, 99999 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Heliopolis part of Cairo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Museum of Egyptian Antiquities. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

640 meters to City Stars Mall

Check-in [24-hour]

Complimentary WIFi in all rooms

Sauna

Steam room

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Valet parking

Complimentary WIFi in all rooms

Check-in/out [express]

Exercise area

Sauna

BBQ facilities

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money6.8
Location rating7.8
Nearest airportCairo International Airport (CAI)
Distance to airport6.3 km

Rooms available at TOLIP Golden Plaza Hotel

Junior Suite
...
  • Room size: 75 m²/807 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Royal Suite
...
  • Room size: 140 m²/1507 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Imperial Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 81 m²/872 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Royal Suite
...
  • Room size: 137 m²/1475 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Executive Suite Pool View
...
  • Room size: 95 m²/1023 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Superior Twin City View
...
  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at TOLIP Golden Plaza Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to TOLIP Golden Plaza Hotel?

Parking is available for an additional charge.

Is breakfast offered at TOLIP Golden Plaza Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at TOLIP Golden Plaza Hotel. Adults can enjoy breakfast offered with an additional charge of 168 EGP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at TOLIP Golden Plaza Hotel?

TOLIP Golden Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to TOLIP Golden Plaza Hotel?

The closest train, metro, or bus station is Koleyet El Banat, 1.9 km away from TOLIP Golden Plaza Hotel.

What restaurants are nearby TOLIP Golden Plaza Hotel?

TOLIP Golden Plaza Hotel is located in Heliopolis, famous for good restaurants such as Ibn Hamido Fish, Shawarmaji Grill and Nişantaşi.

What popular shopping places are close to TOLIP Golden Plaza Hotel?

Shopping options in TOLIP Golden Plaza Hotel’s Heliopolis neighborhood include City Stars Mall, Bashayerstyle and Gallery Rizq.

What are popular attractions near TOLIP Golden Plaza Hotel?

TOLIP Golden Plaza Hotel is located in Heliopolis area, which is famous for attractions such as Cairo Citadel, Cave Church and Heliopolis.

What popular natural sightseeing spots are close to TOLIP Golden Plaza Hotel?

TOLIP Golden Plaza Hotel is located within Heliopolis, which makes it conveniently close to natural sights including Qalat al Rayyan and Jabal al Muqattam.

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Explore the neighborhood

What people love about TOLIP Golden Plaza Hotel

  • 8.8

    Excellent
    Staff 

    "Perfect location and friendly staff"

    Ahmed

    |

    May 23, 2022

  • 10

    Exceptional

    "The hotel is amazing, 300 m from City Stars."

    Ahmed

    |

    March 30, 2022

  • 8

    Very good
    Location

    "Hotel was very good, in an area with plenty of restaurants and shops to wander around."

    Graham

    |

    March 20, 2022

Property ranking|Compared to 441 Cairo properties
See all rankings
Location score
7.8/10
Cleanliness score
7.2/10
Cheapest price score
Value for money score
6.8/10
Better than
93
%
of Cairo properties
Better than
93
%
of Cairo properties
Better than
93
%
of Cairo properties
Better than
91
%
of Cairo properties
Overall rating:

7.8

Very good
3,525 reviews
Cleanliness
7.2
Facilities
7.0
Location
7.8
Read all reviews >
More about TOLIP Golden Plaza Hotel

More about TOLIP Golden Plaza Hotel

TOLIP Golden Plaza Hotel

Never miss a single attraction in Cairo when staying at TOLIP Golden Plaza Hotel. Getting around in Cairo is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine Cairo that most travelers never see, with a stay at TOLIP Golden Plaza Hotel -- located only 11.5 km from The Museum of Egyptian Antiquities.
Have a hassle-free trip while enjoying the services and amenities offered by TOLIP Golden Plaza Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at TOLIP Golden Plaza Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at TOLIP Golden Plaza Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at TOLIP Golden Plaza Hotel even come with extra design features such as a separate living room. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at TOLIP Golden Plaza Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at TOLIP Golden Plaza Hotel are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Reasons to stay here

Facilities at this hotel are rated higher than 93% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7

Languages spoken

  • English
  • Arabic

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Parking [paid]
  • Rental car
  • Valet parking

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Phone
  • Shower
  • Slippers
  • TV [flat screen]
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

D'Oro Resturant

  • Cuisine: American, International, Seafood
  • Menu: Buffet, A-la-carte

Arco Lounge

  • Menu: Buffet

Isola Terrace

  • Menu: Buffet
Location
Omar Ibn Elkhatab St. Heliopolis, Cairo Egypt, Heliopolis, Cairo, Egypt, 99999
Very good
Location

7.8

Airports

  • Cairo International Airport (CAI)
    6.3 km
  • Port Said Airport (PSD)
    158.8 km

Public transportation

  • Koleyet El Banat
    1.9 km
  • Al Ahram
    2.5 km

Hospital or clinic

  • American Hospotal
    4.0 km

Shopping

  • City Stars Mall
    650 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • City Stars Mall
    650 m
  • Cairo Festival City Mall
    8.1 km
  • Cairo Citadel
    8.5 km
  • Al-Azhar Park
    9.0 km
  • Mosque of Muhammad Ali
    10.1 km
  • Mosque and Madrasa of Sultan Hassan
    10.2 km
  • Islamic Cairo
    10.6 km
  • The Museum of Egyptian Antiquities
    11.6 km
  • Coptic Cairo
    13.9 km
  • Hanging Church
    14.0 km

Nearby landmarks

  • Bashayerstyle
    330 m
  • City Stars Mall
    650 m
  • Gallery Rizq
    1.3 km
  • World Health Organization
    1.7 km
  • Baron Palace
    1.9 km
  • Koleyet El Banat
    1.9 km
  • Vantage Travel International
    1.9 km
  • Gallery Fann
    1.9 km
  • Qasr al-Baron
    2.0 km
  • Tiba Outlet Mall
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)168 EGP

The property

  • Number of rooms 365

Reviews of TOLIP Golden Plaza Hotel from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness7.2
Facilities7.0
Location7.8
Service6.7
Value for money6.8
High score for Cairo
Rating
9+ Exceptional (28)
8-9 Excellent (10)
7-8 Very Good (27)
6-7 Good (11)
<6 Below Expectation (58)
Time of the year
Mar - May (56)
Jun - Aug (32)
Sep - Nov (24)
Dec - Feb (22)
All guests (312)
All room types
All languages

Show reviews that mention 

Showing 134 verified guest comments
12345
9.6
Exceptional
Sultan from Saudi Arabia
Group
Deluxe Twin Room
Stayed 2 nights in December 2019

Great hotel great location ”

Great hotel great location there is group of restaurant and cafes located in front. It’s connected to the hotel many also city star it’s not far a way also I would like to thank MR Mostafa Ahmed who works at the front desk he was great helper for all the things we asked him for

Reviewed December 31, 2019

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Tolip Hotel Golden Plaza is waiting for you for another amazing holiday Sincerely

Responded March 20, 2022
TOLIP Golden Plaza Hotel
8.4
Excellent
Janne from Finland
Solo traveler
Standard Queen City View
Stayed 1 night in July 2019

Value for money”

+ close location of City Star mall + lot of restaurant options just outside of the hotel + modern

Reviewed July 23, 2019

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Dear Mrs. Janne, Your satisfaction is always a number one priority for us. We are deeply sorry that wasn't clearly demonstrated to your kind self. We assure that all of your comments are well noted and will be immediately resolved and communicated with the concerned department heads, promising you that we will exceed your expectations during your next stay with us. Looking forward to welcoming you soon at our Hotel,

Responded March 20, 2022
TOLIP Golden Plaza Hotel
6.0
Nurfatehah from Malaysia
Business traveler
Superior Twin City View
Stayed 3 nights in September 2019

teribble checkin experience.”

Pros: the housekeeping was good and clean our room nicely. Cons: the receiptionist not responsible..we arrive at the hotel for conference at 8am.. We go straight to the cobfetence hall since we cannot check in early..the receiptionis said we can check in at 12 pm.but when we come at 12.30pm,the guy receiptionist do not let us to check in..he told us to wait..we wait for 2 hour for our room. Suddenly the lady come again and told us our room was ready since 12pm.(sehe claim she do not see us wauting there).??!!!.. That guy receiptionist was just smiling.. They should not treat us like that!

Reviewed September 17, 2019

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8.0
Excellent
Janne from Finland
Solo traveler
Standard Queen Room
Stayed 1 night in July 2019

Value for money”

+ clean + modern + great gym + good breakfast - partly careless staff (Many small issues but most annoying that I ordered breakfast bag due to early check out and it was promised and then it’s not ready when agreed. You kind of count on that and you have no plan B.

Reviewed July 21, 2019

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Dear Mrs. Janne, Your satisfaction is always a number one priority for us. We are deeply sorry that wasn't clearly demonstrated to your kind self. We assure that all of your comments are well noted and will be immediately resolved and communicated with the concerned department heads, promising you that we will exceed your expectations during your next stay with us. Looking forward to welcoming you soon at our Hotel,

Responded March 20, 2022
TOLIP Golden Plaza Hotel
9.2
Exceptional
md from United Arab Emirates
Solo traveler
Standard Queen Room
Stayed 6 nights in October 2019

Exceptional”

Having nice time

Reviewed November 07, 2019

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Thanks for staying with us. We appreciate your feedback!

Responded March 20, 2022
TOLIP Golden Plaza Hotel
9.6
Exceptional
Ibrahim from Jordan
Business traveler
Standard Queen City View
Stayed 1 night in December 2019

Excellent ”

Excellent

Reviewed December 19, 2019

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Dear Mr. Ibrahim, thanks for staying with us. We appreciate your feedback!

Responded March 20, 2022
TOLIP Golden Plaza Hotel
4.0
Hassan from Saudi Arabia
Family with young children
Deluxe Twin Room
Stayed 8 nights in February 2020

Power off for one night ”

The power was off for one night from midnight started the cards were reactivated but the problem continued I called the reception lady many times no staff showed up to fix it

Reviewed March 01, 2020

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Dear Guest, thanks for taking the time to write this review and bring this matter to our attention, it's really sad to hear that our service doesn't meet your expectation whilst we strive to offer our guest the very best service on this occasion something went wrong. please accept Our apologies for the inconvenience we have caused during your stay, we looking forward to the possibility of welcoming you back to our hotel and We are certain we will be able to redeem ourselves on the next occasion, sincerely

Responded March 14, 2022
TOLIP Golden Plaza Hotel
8.0
Excellent
ABDULHAMEED from Saudi Arabia
Family with teens
Standard Queen Room
Stayed 3 nights in January 2020

good ”

good

Reviewed January 12, 2020

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Dear Mr. Abdulhamiad, thanks for staying with us. We appreciate your feedback!

Responded March 20, 2022
TOLIP Golden Plaza Hotel
4.8
Bader from Saudi Arabia
Business traveler
Stayed 3 nights in October 2019

Acceptable”

The furniture and bathroom is very poor.

Reviewed October 30, 2019

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4.0
Mohammad from United Arab Emirates
Group
Standard Queen Room
Stayed 3 nights in June 2022

Staff to much rude ”

The reception and customer relation are too much rude

Reviewed June 13, 2022

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We sincerely apologize on behalf of the management team for any inconvenience you might have experienced during this day. we would like to inform you that this is not the usual at Tolip Hotel Golden Plaza. We hope that you consider us in your next trip to Cairo.

Responded June 13, 2022
TOLIP Golden Plaza Hotel
4.0
Sherine from Canada
Family with teens
Twin Cabana Room with Pool View
Stayed 6 nights in June 2022

Very bad vibe - depressing ”

Facility is ok - but overall it has a very negative atmosphere . I didn’t extend my stay as I wanted to and I am happy I did

Reviewed June 11, 2022

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Dear M. Sherine, We sincerely apologize on behalf of the management team for any inconvenience you might have experienced during this day. we would like to inform you that this is not the usual at Tolip Hotel Golden Plaza. We hope that you consider us in your next trip to Cairo.

Responded June 12, 2022
TOLIP Golden Plaza Hotel
5.6
Burhan from Qatar
Couple
Standard Queen City View
Stayed 4 nights in May 2022

Above average”

The staff not Help Full the property is excellent but it's Management is Bad Breakfast is Good but repeated Every Day with the same selection efferent places in the Bar. the need to be more hotel hospitality trained

Reviewed June 07, 2022

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We sincerely apologize on behalf of the management team for any inconvenience you might have experienced during this day. we would like to inform you that this is not the usual at Tolip Hotel Golden Plaza. We hope that you consider us in your next trip to Cairo.

Responded June 08, 2022
TOLIP Golden Plaza Hotel
6.0
Sherine from Canada
Family with teens
Twin Cabana Room with Pool View
Stayed 2 nights in June 2022

Not so good ”

The hotel was ok but it had a very negative vibe . Staff were not very friendly - although a few are . Check in was terrible and even though the reception was trying to help - they lied through their teeth . Overall it was not a great experience but the special offer we got at least made up for it . I didn’t extend the rest of the stay and preferred to pay double at another location.

Reviewed June 06, 2022

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We sincerely apologize on behalf of the management team for any inconvenience you might have experienced during this day. we would like to inform you that this is not the usual at Tolip Hotel Golden Plaza. We hope that you consider us in your next trip to Cairo.

Responded June 08, 2022
TOLIP Golden Plaza Hotel
6.4
Good
fahad from Kuwait
Business traveler
Standard Queen Room
Stayed 1 night in May 2022

Good”

Perfect location Good breakfast

Reviewed June 05, 2022

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Thank you for staying with us we appreciate your feedback

Responded June 07, 2022
TOLIP Golden Plaza Hotel
9.6
Exceptional
Ahmed from Saudi Arabia
Family with teens
Standard Queen Room
Stayed 2 nights in May 2022

Location is perfect ”

I would like to thank Mr Mostafa and Ms Eman for their good behaviour and attitude

Reviewed June 02, 2022

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Thank you for staying with us we appreciate your feedback

Responded June 03, 2022
TOLIP Golden Plaza Hotel
10.0
Exceptional
roobaea from Saudi Arabia
Couple
Standard Queen Room
Stayed 4 nights in May 2022

Awesome ”

It is pretty

Reviewed May 27, 2022

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Thank you for staying with us we appreciate your feedback!

Responded May 29, 2022
TOLIP Golden Plaza Hotel
7.2
Very good
Nabil from United States
Business traveler
Standard Queen Room
Stayed 4 nights in May 2022

You get what you pay for”

Not a real 5 stars Breakfast is great Rooms are OK carpet is a bit old No irons in the room you have to beg for one Nice restaurants and cafes right outside the hotel 10 min walk from City center

Reviewed May 24, 2022

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Dear Mr. Nabil, We sincerely apologize on behalf of the management team for any inconvenience you might have experienced during this day. we would like to inform you that this is not the usual at Tolip Hotel Golden Plaza. We hope that you consider us in your next trip to Cairo.

Responded June 03, 2022
TOLIP Golden Plaza Hotel
8.8
Excellent
Ahmed from Saudi Arabia
Family with teens
Standard Queen City View
Stayed 1 night in May 2022

Excellent”

Perfect location and friendly staff

Reviewed May 23, 2022

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Thank you for staying with us we appreciate your feedback!

Responded May 29, 2022
TOLIP Golden Plaza Hotel
6.4
Good
masinessa from United States
Business traveler
Standard Queen Room
Stayed 5 nights in May 2022

Good”

Dark with bad lighting. Room carpets are old and stained. Breakfast was great with many options . Towels are old and harsh.

Reviewed May 21, 2022

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Dear Mrs. Masinessa, Your satisfaction is always a number one priority for us. We are deeply sorry that wasn't clearly demonstrated to your kind self. We assure that all of your comments are well noted and will be immediately resolved and communicated with the concerned department heads, promising you that we will exceed your expectations during your next stay with us. Looking forward to welcoming you soon at our Hotel,

Responded May 29, 2022
TOLIP Golden Plaza Hotel
2.8
MARYAM from United States
Solo traveler
Standard Queen Room
Stayed 11 nights in May 2022

Absolutely terrible”

Beds are not comfortable. Sheets and comforter are worn out. Cleanness of room is definitely not of a 5 stars or even 4. Breakfast buffet was okay.

Reviewed May 13, 2022

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Dear Mrs. Maryam, thank you for taking the time to tell us about your experience at Tolip Hotel Golden Plaza. we are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Tolip Hotel Golden Plaza, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Responded May 13, 2022
TOLIP Golden Plaza Hotel
12345
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