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Good6.6
Based on 95 reviews
Tom & Jerry Guesthouse
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Balcony/terrace
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Balcony/terrace
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6.9 Good location
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6.9Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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King Room with Balcony
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Triple Air Conditioning
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  • City view
  • 32 m²/344 ft²
  • 3 single beds
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  • City view
  • 24 m²/258 ft²
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Budget Double Room
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  • 1 king bed
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Double Room
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  • City view
  • 24 m²/258 ft²
  • 1 double bed
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Nearest essentials

Airports
  • Siem Reap International Airport (REP)
  • 6.9 km
  • Battambang Airport (BBM)
  • 74.2 km
Public transportation
  • Chong Kov Sou​​ Bus Station
  • 3.8 km
Hospital or clinic
  • Clinic Sokpheap
  • 300 m
Pharmacy
  • U Care Pharmacy
  • 390 m
Convenience store
  • KC Supermart
  • 420 m
Cash withdrawal
  • ATM on site

More about Tom & Jerry Guesthouse

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Verified guest reviews

Agoda Reviews (95)Booking.com Reviews (5)
Filter by guest type:
Cleanliness6.5
Facilities4.2
Location6.9
Room comfort and quality6.5
Service6.4
Value for money7.4
Provided by verified guests of Agoda
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Showing 94 verified guest comments
12345
6.4
bazooka from Indonesia
Couple
Twin Room
Stayed 2 nights in September 2016
not bad for the room
its written on my booking form that theres a breakfast, but the fact it was never any breakfast for us. The hot water and TV was not woking, its only a fan room no AC. The staff was helpful. Its okay to stay, about 15 minute to night market and pub street by walk.
Reviewed October 06, 2016
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2.0
Eric from New Zealand
Solo traveler
Twin Room
Stayed 4 nights in August 2016
Avoid at all cost
It has never been worse... I travelled number of countries for number of years, and this place is by far the worst. 1. I booked twin room with A/C for myself. Reason I booked twin is because all twin room had A/C whereas some double rooms only came with fan without A/C. Staff refused to give me room with A/C as what I paid to Agoda is too less. that is exactly what they said. I told them I dont care, I booked room with A/C as they advertised, and I need one. I argued for almost 30minutes but did not work. They said sometime is Agoda is bad (this was their excuse somehow) I ended up making international call to Agoda to resolve this. 2. They did not want to serve me breakfast which was included in the price again because I did not pay enough (?) 3 different staffs asked me same questions, asked me to present my vouchers, and showing same gesture of shaking their heads saying no we cant give you breakfast at this price.. It was awfully annoying. 3. My friend from Thai was supposed to join me day after I arrived, and she also booked another twin room for herself. All above repeated for her, and she did not care to have A/C so she did not get A/C. 4. Free pick up from airport was included in the price, but when I asked her for tuktuk pick up from my friend, she said "no tuk tuk for you, all busy". 5. Guest asked for freshly ground coffee, which they had machine for, and they said "machine not working" but I saw the same staff making coffee for himsself after filling up the water. It may sound like joke, but I have seen this .. this guest house dos not make sense at all. Avoid this guest house, and save your holiday. Dont try to save $1 and ruin your hoilday. It is so not worth it.
Reviewed August 10, 2016
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2.0
Simon from Ireland
Solo traveler
Double Room
Stayed 3 nights in June 2016
Not worth the very low price
Awful on every level, rude and unhelpful staff who are beyond lazy. No wifi in the room as promised only in reception where they sell overpriced drink, and there is no reception on the television Even at the very low price not worth it. STAY AWAY !
Reviewed June 27, 2016
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6.8
Sivansak from Cambodia
Business traveler
Triple Air Conditioning
Stayed 6 nights in May 2016
Good for budget and cleanliness is acceptable
good location for Angkor Wat visit and pub street
Reviewed May 10, 2016
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10.0
Hugo from Australia
Solo traveler
Double Room
Stayed 1 night in April 2016
.
.
Reviewed April 23, 2016
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2.4
Chong from Malaysia
Family with young children
Double Room
Stayed 3 nights in April 2016
Cleanliness and services
The floors are terribly dirty and we are not allowed to wear shoes in. Our feet turned black once we enter our room. Housekeeping mistakenly took my own towel I brought from home. Reception charged us for some beer that we did not take.. there are small stalls next to the guesthouse that can buy beers for 0.50USD where they charge for 1.50USD each. We brought the beers from the small stall near the guesthouse and they charge us saying that we took the beers from the fridge. We were a hurry to go airport and they only tell us when we check out. We can't argue to see the cctv as we might miss our flight. Ended up we paid for the beers we did not take. There are more guesthouse nearby which are cleaner and also nearer to the night market with about the same price. I was really disappointed with their service about hot water. They only provided a flask with hot water to be shared with everyone in the guesthouse. We were 8 adults, one 6 years old child and one 2 years old infant. We requested for hot water for milk but the reception told us no hot water till 7am when they have a kitchen at the back of the guesthouse. The shops nearby are not open and also the shops at airport were closed. The kids were left hungry until we touched down Malaysia at about 11.30am gmt+8. Overall we had a bad experience with the guesthous
Reviewed April 07, 2016
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6.4
Juliette from Australia
Couple
Twin Room
Stayed 2 nights in January 2016
Huge room
Huge room and huge comfortable bed. Friendly staff. Breakfast included. Clean. 10 mins walk to pub Street and night markets. Cozy sitting area. Good stay.
Reviewed February 14, 2016
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4.4
Mr.Ratthapon from Thailand
Couple
Double Room
Stayed 1 night in February 2016
Old room
Beds and blankets are very bad. It's really not comfortable. One thing that I like this hotel is its lacation, it's near by restaurant and not too far from pub street.
Reviewed February 08, 2016
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6.7
Samuel from United States
Couple
Double Room
Stayed 4 nights in November 2015
Decent value, but stay on your toes
location, food, and rooms
They overbooked, but they upgraded us to a better room to compensate at no additional charge. The breakfast was good, if basic. The location was fantastic. The staff were generally helpful and friendly, HOWEVER, a couple of them were not shy about trying to scam guests out of money. Not all of them were like that, and most were honest and friendly. But be alert.
Reviewed December 29, 2015
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7.0
Joey from China
Solo traveler
Double Room
Stayed 1 night in December 2015
It's good for a night stay
Location, Location, Location
It is good for a night stay with a big bed. The toilet is broken but its ok. The towels are not prepared. A little bit dirty. But for a night stay is quiet and comfortable.After all, its not bad and its location is good, not far from everything.
Reviewed December 28, 2015
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