8.5
Excellent
/10
(339 reviews)See what guests said
See map
7.6

Very good

Location rating score

Very good location - 1.6 kilometers from city center
Parking
FREE
Popular landmarks
Vogue 620 m
Sense Skin Clinic 1.65 km
Jiranakorn Stadium 1.7 km
Fasino 1.83 km
Tesco Lotus 1.95 km
Magic Museum Hatyai by Black Crystal 1.98 km
Telephone Office 2.01 km
Hat Yai Hospital 2.04 km
Songklanagarind Hospital 2.14 km
Hat Yai Technical College 2.15 km
Nearby landmarks
Our Lady of Lourdes Church 2.52 km
Kim Yong Market 2.69 km
Santisuk Market 2.87 km
Magic Eye 3D Museum 3.14 km
Asean Night Bazaar Hatyai 3.35 km
Hat Yai Municipal Park 3.43 km
Phra Maha Chedi Tripob Trimongkol 3.88 km
Wat Hat Yai Nai 4.3 km
Namtok Ton Nga Chang 29.1 km
TONAOI GRAND HOTEL

"Staff are friendly and not far from Big C & floating market."

Chai - November 22, 2018

Deluxe King Bed - Guestroom TONAOI GRAND HOTEL
Lobby TONAOI GRAND HOTEL
Interior view TONAOI GRAND HOTEL
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Free Wi-Fi

TONAOI GRAND HOTEL

Soi 24 Klongtoeipattana1 Road., Hat Yai North, Hat Yai, Thailand, 90110 - See map
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Your dates are popular among travelersUsers are booking a place in Hat Yai every 8 minutes on Agoda.com
Value for money8.7
Location rating7.6
Nearest airportHat Yai International Airport (HDY) - Thailand
Distance to airport14.3 km

Rooms available at TONAOI GRAND HOTEL

Deluxe King Bed
Deluxe King Bed
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
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Deluxe Corner King
Deluxe Corner King
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
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Deluxe Twin - 2 Single Beds
Deluxe Twin - 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Triple Deluxe
Triple Deluxe
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Single
Single
...
    Enter dates to see prices
    Junior Suite - De Luxe - Garden view
    Junior Suite - De Luxe - Garden view
    ...
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      Double room - Single use - De Luxe
      Double room - Single use - De Luxe
      ...
        Enter dates to see prices
        Junior Deluxe Suite
        Junior Deluxe Suite
        ...
          Enter dates to see prices
          Deluxe Room
          Deluxe Room
          ...
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            Junior Deluxe
            Junior Deluxe
            ...
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              Frequently asked questions

              What time is check-in and check-out at TONAOI GRAND HOTEL?

              Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to TONAOI GRAND HOTEL?

              TONAOI GRAND HOTEL is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at TONAOI GRAND HOTEL also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, TONAOI GRAND HOTEL has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

              What is the smoking policy at TONAOI GRAND HOTEL?

              TONAOI GRAND HOTEL does not permit smoking in any of its rooms, but allows smoking in designated areas.

              See map
              Explore the neighborhood

              What people love about TONAOI GRAND HOTEL

              • 8.4
                Excellent
                Spaciousness

                "Big room, very comfortable room and friendly staffs."

                Tee

                |

                November 9, 2018

              • 9.6
                Exceptional

                "Definitely will come back for this hotel again"

                Yee

                |

                September 3, 2019

              • 10.0
                Exceptional

                "I love everything about the hotel."

                SHAHARO

                |

                December 19, 2018

              Property ranking|Compared to 357 Hat Yai properties
              See all rankings
              Review score - United States
              9.2/10
              Cleanliness score
              9.0/10
              Service score
              8.9/10
              Value for money score
              8.6/10
              Better than
              97
              %
              of Hat Yai properties
              Better than
              92
              %
              of Hat Yai properties
              Better than
              91
              %
              of Hat Yai properties
              Better than
              85
              %
              of Hat Yai properties
              Up to 30% off with Agoda Insider Deals!

              Prices drop the moment you sign in!

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              Overall rating:
              8.5
              Excellent
              339 reviews
              Cleanliness
              9.0
              Facilities
              8.4
              Location
              7.6
              Read all reviews >
              What travelers say they love:
              Room is spacious, bed and pillow is very comfortable.
              Nurul from Malaysia
              Family with young children
              More about TONAOI GRAND HOTEL

              More about TONAOI GRAND HOTEL

              Built in 2017, TONAOI GRAND HOTEL is a distinct addition to Hat Yai and a smart choice for travelers. The hotel lies from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

              At TONAOI GRAND HOTEL, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as free Wi-Fi in all rooms, wheelchair accessible, 24-hour security, 24-hour front desk, express check-in/check-out can be enjoyed at the hotel.

              80 rooms spread over 7 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, mirror can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the TONAOI GRAND HOTEL the perfect base from which to enjoy your stay in Hat Yai.

              Show less

              Most talked about facilities

              Breakfast
              7 mentions
              Housekeeping
              7 mentions
              Swimming Pool
              2 mentions
              Food & Dining
              1 mention

              What they offer

              8.4
              Excellent

              "Design of the building is real modern living concept."

              BERNARD

              |

              June 28, 2017

              View all reviews
              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Food and dining

              Breakfast options

              American
              Asian
              Halal

              Restaurants on site

              Charn aoi Restaurant
              Menu:Buffet, A-la-carte

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Reviews of TONAOI GRAND HOTEL from real guests

              Overall rating
              8.5
              Excellent
              From 339 reviews
              9.0Cleanliness
              8.9Room comfort and quality
              8.8Service
              Agoda Reviews (229)Booking.com Reviews (110)
              Rating via Agoda8.5
              /
              10
              Cleanliness9.0
              Facilities8.4
              Location7.6
              Service8.9
              Value for money8.7
              High score for Hat Yai
              Rating
              9+ Exceptional (37)
              8-9 Excellent (17)
              7-8 Very Good (15)
              6-7 Good (4)
              <6 Below Expectation (7)
              Time of the year
              Mar - May (6)
              Jun - Aug (12)
              Sep - Nov (14)
              Dec - Feb (48)
              Don't miss out!Users are booking a place in Hat Yai every 8 minutes on Agoda.com
              All guests (229)
              All room types
              All languages

              Show reviews that mention 

              Showing 80 verified guest comments
              1234
              9.6
              Exceptional
              Susannah from Malaysia
              Family with young children
              Deluxe Twin - 2 Single Beds
              Stayed 2 nights in December 2019

              Awesome stay!!”

              Spacious hotel room even with an extra bed in the room. The room is new and clean. The staffs are friendly. They have awesome live band on Friday at the hotel restaurant. Decent size swimming pool for the kids (water a bit cold though). You need to prepare your own transportation to go to the town. I am an often travelers to Hatyai, this is the hotel that I would love to re-visit!

              Reviewed December 29, 2019
              9.6
              Exceptional
              Teck from Malaysia
              Couple
              Deluxe Corner King
              Stayed 1 night in January 2019

              Room is spacious, comfortable with complement breakfast”

              The facilities right at it's price spot. Everything was going so good and both of us has a really great time in a corner room. The room is quiet, private, cozy, modern look and well maintained. The location might not the best in town, and definitely a nice place for a romantic moment to spend with.

              Reviewed February 01, 2019
              10.0
              Exceptional
              James from United Kingdom
              Family with young children
              Deluxe King Bed
              Stayed 2 nights in December 2019

              Lovely clean hotel with great friendly staff”

              Everything great although I was disappointed with the pool area. Lovely clean area with nice pool but only 2 very uncomfortable seats with no cushioning and out of the sunshine. I live in UK so in December was looking forward to relaxing around the pool in the sunshine...not possible with this pool area and everything is in the shade....other than this, great hotel and cheap too

              Reviewed December 09, 2019
              9.2
              Exceptional
              Chee from Malaysia
              Family with young children
              Deluxe King Bed
              Stayed 2 nights in June 2017

              New and clean”

              It's a new hotel, room very spacious but bathroom abit small. The location is out of central so need to have own transport to move around. Definitely will stay again on next trip.

              Reviewed June 27, 2017
              9.6
              Exceptional
              Piyanart from Thailand
              Couple
              Deluxe Twin - 2 Single Beds
              Stayed 1 night in August 2020

              Exceptional”

              The room is neatly clean. Comfy bed with very clean bed & pillow sheets. Very nice hotel staffs. Location is almost in the middle of the town but not too busy.

              Reviewed August 05, 2020
              8.4
              Excellent
              Tee from Malaysia
              Solo traveler
              Deluxe King Bed
              Stayed 3 nights in November 2018

              Had a great stay. ”

              Big room, very comfortable room and friendly staffs. Though location not in center but if you wish to shop at Big C its quite near. and its nearer to Municiple park and Khloen Hae Floating Market so if not fancy of take Tuk-Tuk, it is convenient to take grab/drive to the place from hotel.

              Reviewed November 09, 2018

              Thank you for choosing our hotel. We look forward to welcoming you and serving you again.

              Responded November 12, 2018
              TONAOI GRAND HOTEL
              10.0
              Exceptional
              hanis from Malaysia
              Family with young children
              Deluxe King Bed
              Stayed 3 nights in December 2018

              Value for money”

              Room spacious, clean, comfy bed Breakfast options fair Check in check out smooth Hotel staff friendly Location superb, nearby 7e, big c market

              Reviewed January 01, 2019
              10.0
              Exceptional
              Chong from Malaysia
              Family with young children
              Deluxe King Bed
              Stayed 1 night in November 2019

              Exceptional”

              It was a wonderful experience staying in this hotel & really impressed with the excellence hotel service, nice & clean environment.

              Reviewed November 27, 2019
              9.2
              Exceptional
              DR. from Malaysia
              Family with young children
              Deluxe Twin - 2 Single Beds
              Stayed 1 night in December 2018

              Value for money”

              A nice and modern looking hotel. The staff were friendly and helpful. It is located far from central town. You will need transport to travel.

              Reviewed December 26, 2018

              Thank you for your review. We are glad that we serve you. Makes you happy. Hope we will serve you in the next opportunity. Best regrads Reservation Team

              Responded December 27, 2018
              TONAOI GRAND HOTEL
              9.2
              Exceptional
              Ng from Malaysia
              Family with young children
              Deluxe King Bed
              Stayed 2 nights in February 2018

              clean & new room”

              Like this hotel very much even not located inside city. Staff very friendly and helpful. Breakfast need to improve as not much variety.

              Reviewed March 08, 2018
              9.2
              Exceptional
              nurain from Malaysia
              Family with teens
              Deluxe Twin - 2 Single Beds
              Stayed 2 nights in December 2018

              Exceptional”

              Receptionist is friendly and they help us to get 2 kingbed room instead of single bed. FYI, you can asked receptionist's help to call for tuk-tuk to town😊. Their room is clean but the water pressure is slow and they didn't provide iron and ironboard

              Reviewed December 27, 2018

              Dear Nurain Thank you for this review. We are happy to serve you. Since customers are important to us, we hope that we will have the opportunity to serve you next time. Best Regards Reservation Team

              Responded December 27, 2018
              TONAOI GRAND HOTEL
              8.0
              Excellent
              CHOY from Malaysia
              Family with young children
              Deluxe King Bed
              Stayed 2 nights in February 2018

              Spacious and Newly Room ”

              The room is spacious and new, friendly staff. Hotel do not provide hair dryer for each room, you may request from receptionist but may be full house.

              Reviewed February 26, 2018
              6.8
              Good
              LEONG from Malaysia
              Family with young children
              Deluxe Twin - 2 Single Beds
              Stayed 2 nights in December 2018

              Overall satisfy ”

              Good The breakfast is good . Very tasty on the weekend. Its a new hotel . Everything look pleasing. The staff is very friendly Bad -The water heater control is extreme high . Anybody shorter than 165cm , will not able to adjust the temperature - The staff is very friendly .. but screw up the room arrangement twice . Have to remind them to put in my extra bed - 1/4 room's toilet is slightly dirty . But they came and clean it up fast after we complain. - All the attraction is quite far from the hotel .

              Reviewed December 17, 2018
              7.6
              Very good
              Chea from Malaysia
              Group
              Stayed 2 nights in December 2017

              Not too bad, more facilities are on the way”

              Its a new hotel, with the prsent facilities & hotel location, i think its a bit over price BUT the staffs are very friendly.

              Reviewed December 28, 2017
              7.2
              Very good
              ONG from Malaysia
              Family with young children
              Deluxe Corner King
              Stayed 3 nights in December 2018

              Very good”

              Isolated from Hatyai town, make it a quiet place to stay. I book two room at a time, really like the mountain view from the room. Like every morning when rooster crowing. This hotel logistically Is in between Hatyai and Songkhla. We like this hotel !

              Reviewed December 24, 2018

              Dear Sir/Madam We must thank you for using the hotel. And we are still fully committed to serving all of our customers. Yours sincerely Reservation Team

              Responded December 27, 2018
              TONAOI GRAND HOTEL
              8.4
              Excellent
              Lay from Malaysia
              Family with young children
              Deluxe Twin - 2 Single Beds
              Stayed 2 nights in August 2019

              Modern hotel in Hatyai”

              One of the staff greets us in Bahasa Melayu. The room is spacious even with an extra bed. Breakfast is ala-carte but is a big sausage + ham American breakfast with the choice of omelet, scrambled egg or fried egg. Definitely will come back for next trip.

              Reviewed August 19, 2019
              9.2
              Exceptional
              James from United States
              Solo traveler
              Deluxe King Bed
              Stayed 5 nights in May 2018

              Friendly service”

              Good management , breakfast could use a little more variety , overall nice hotel .

              Reviewed May 09, 2018
              10.0
              Exceptional
              PENG-HSIANG from Taiwan
              Business traveler
              Deluxe King Bed
              Stayed 1 night in October 2018

              Great stay”

              great staff and great room. great for its price.

              Reviewed October 26, 2018
              7.6
              Very good
              WEI from Malaysia
              Group
              Deluxe King Bed
              Stayed 1 night in February 2019

              customer service need to be improve”

              1. total booked 10 room unable to check in all even after 3pm. some room after check in havent to housekeeping. but with personal request king bed room. might early check out late can be accepted. But time control in check in weak 2. check out time (only 1 room), ask me to wait to checking room before release check out. But end up no 1 inform after done checking (i just right in front receptionist), just stupidly waiting there for long. Until i go again and ask why so long, then just replied me forgot inform me it was done checking .

              Reviewed February 13, 2019
              10.0
              Exceptional
              SHAHARO from Malaysia
              Family with teens
              Deluxe Twin - 2 Single Beds
              Stayed 1 night in December 2018

              Good value for money.. Excellent staff”

              I love everything about the hotel.. Worth every penny

              Reviewed December 19, 2018

              We hope that we will be able to serve you next time. We thank you for your trust in choosing our hotel as a resting place. Best Regrads Reservation Team

              Responded December 27, 2018
              TONAOI GRAND HOTEL
              1234
              This is a popular property. Don't miss out!

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