Location rating score
"Staff are friendly and not far from Big C & floating market."
Chai - November 22, 2018
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Nearest airport||Hat Yai International Airport (HDY) - Thailand|
|Distance to airport||14.3 km|
Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
TONAOI GRAND HOTEL is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at TONAOI GRAND HOTEL also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, TONAOI GRAND HOTEL has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.
TONAOI GRAND HOTEL does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Big room, very comfortable room and friendly staffs."
November 9, 2018
"Definitely will come back for this hotel again"
September 3, 2019
"I love everything about the hotel."
December 19, 2018
Built in 2017, TONAOI GRAND HOTEL is a distinct addition to Hat Yai and a smart choice for travelers. The hotel lies from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At TONAOI GRAND HOTEL, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as free Wi-Fi in all rooms, wheelchair accessible, 24-hour security, 24-hour front desk, express check-in/check-out can be enjoyed at the hotel.
80 rooms spread over 7 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, free welcome drink, mirror can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the TONAOI GRAND HOTEL the perfect base from which to enjoy your stay in Hat Yai.
"Design of the building is real modern living concept."
June 28, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
TONAOI GRAND HOTEL
Hat Yai North
Hat Yai International Airport
Hat Yai North
Prince of Songkhla University
Show reviews that mention
Spacious hotel room even with an extra bed in the room. The room is new and clean. The staffs are friendly. They have awesome live band on Friday at the hotel restaurant. Decent size swimming pool for the kids (water a bit cold though). You need to prepare your own transportation to go to the town. I am an often travelers to Hatyai, this is the hotel that I would love to re-visit!
Room is spacious, comfortable with complement breakfast”
The facilities right at it's price spot. Everything was going so good and both of us has a really great time in a corner room. The room is quiet, private, cozy, modern look and well maintained. The location might not the best in town, and definitely a nice place for a romantic moment to spend with.
Lovely clean hotel with great friendly staff”
Everything great although I was disappointed with the pool area. Lovely clean area with nice pool but only 2 very uncomfortable seats with no cushioning and out of the sunshine. I live in UK so in December was looking forward to relaxing around the pool in the sunshine...not possible with this pool area and everything is in the shade....other than this, great hotel and cheap too
New and clean”
It's a new hotel, room very spacious but bathroom abit small. The location is out of central so need to have own transport to move around. Definitely will stay again on next trip.
The room is neatly clean. Comfy bed with very clean bed & pillow sheets. Very nice hotel staffs. Location is almost in the middle of the town but not too busy.
Had a great stay. ”
Big room, very comfortable room and friendly staffs. Though location not in center but if you wish to shop at Big C its quite near. and its nearer to Municiple park and Khloen Hae Floating Market so if not fancy of take Tuk-Tuk, it is convenient to take grab/drive to the place from hotel.
Thank you for choosing our hotel. We look forward to welcoming you and serving you again.
Value for money”
Room spacious, clean, comfy bed Breakfast options fair Check in check out smooth Hotel staff friendly Location superb, nearby 7e, big c market
It was a wonderful experience staying in this hotel & really impressed with the excellence hotel service, nice & clean environment.
Value for money”
A nice and modern looking hotel. The staff were friendly and helpful. It is located far from central town. You will need transport to travel.
Thank you for your review. We are glad that we serve you. Makes you happy. Hope we will serve you in the next opportunity. Best regrads Reservation Team
clean & new room”
Like this hotel very much even not located inside city. Staff very friendly and helpful. Breakfast need to improve as not much variety.
Receptionist is friendly and they help us to get 2 kingbed room instead of single bed. FYI, you can asked receptionist's help to call for tuk-tuk to town😊. Their room is clean but the water pressure is slow and they didn't provide iron and ironboard
Dear Nurain Thank you for this review. We are happy to serve you. Since customers are important to us, we hope that we will have the opportunity to serve you next time. Best Regards Reservation Team
Spacious and Newly Room ”
The room is spacious and new, friendly staff. Hotel do not provide hair dryer for each room, you may request from receptionist but may be full house.
Overall satisfy ”
Good The breakfast is good . Very tasty on the weekend. Its a new hotel . Everything look pleasing. The staff is very friendly Bad -The water heater control is extreme high . Anybody shorter than 165cm , will not able to adjust the temperature - The staff is very friendly .. but screw up the room arrangement twice . Have to remind them to put in my extra bed - 1/4 room's toilet is slightly dirty . But they came and clean it up fast after we complain. - All the attraction is quite far from the hotel .
Not too bad, more facilities are on the way”
Its a new hotel, with the prsent facilities & hotel location, i think its a bit over price BUT the staffs are very friendly.
Isolated from Hatyai town, make it a quiet place to stay. I book two room at a time, really like the mountain view from the room. Like every morning when rooster crowing. This hotel logistically Is in between Hatyai and Songkhla. We like this hotel !
Dear Sir/Madam We must thank you for using the hotel. And we are still fully committed to serving all of our customers. Yours sincerely Reservation Team
Modern hotel in Hatyai”
One of the staff greets us in Bahasa Melayu. The room is spacious even with an extra bed. Breakfast is ala-carte but is a big sausage + ham American breakfast with the choice of omelet, scrambled egg or fried egg. Definitely will come back for next trip.
Good management , breakfast could use a little more variety , overall nice hotel .
great staff and great room. great for its price.
customer service need to be improve”
1. total booked 10 room unable to check in all even after 3pm. some room after check in havent to housekeeping. but with personal request king bed room. might early check out late can be accepted. But time control in check in weak 2. check out time (only 1 room), ask me to wait to checking room before release check out. But end up no 1 inform after done checking (i just right in front receptionist), just stupidly waiting there for long. Until i go again and ask why so long, then just replied me forgot inform me it was done checking .
Good value for money.. Excellent staff”
I love everything about the hotel.. Worth every penny
We hope that we will be able to serve you next time. We thank you for your trust in choosing our hotel as a resting place. Best Regrads Reservation Team