8.5

Excellent
2.6% this month
/10
(334 reviews)See what guests said
Highly rated by guests – 83% would recommend
Housekeeping13
Breakfast3
Swimming Pool2
See map

7.6

Very good

Location rating score

Very good location - 1.6 kilometers from city center
Parking
FREE
Popular landmarks
Our Lady of Lourdes Church 2.5 km
Kim Yong Market 2.7 km
Santisuk Market 2.9 km
Magic Eye 3D Museum 3.1 km
Asean Night Bazaar Hatyai 3.4 km
Hat Yai Municipal Park 3.4 km
Phra Maha Chedi Tripob Trimongkol 3.9 km
Wat Hat Yai Nai 4.3 km
Namtok Ton Nga Chang 29.1 km
Nearby landmarks
Big C Extra 600 m
Vogue 620 m
Sena Narong Hospital 1.4 km
Sense Skin Clinic 1.6 km
Jiranakorn Stadium 1.7 km
Fasino 1.8 km
Tesco Lotus 1.9 km
Magic Museum Hatyai by Black Crystal 2.0 km
Telephone Office 2.0 km
Hat Yai Hospital 2.0 km
TONAOI GRAND HOTEL

"Be all friendly service"

kritsapong - March 28, 2022
Deluxe King Bed - Guestroom TONAOI GRAND HOTEL
 TONAOI GRAND HOTEL
Lobby TONAOI GRAND HOTEL
See all 57 photos

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TONAOI GRAND HOTEL

Soi 24 Klongtoeipattana1 Road., Hat Yai North, Hat Yai, Thailand, 90110 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Hat Yai North part of Hat Yai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kim Yong Market. Restaurant and indoor pool are among the special facilities that will enhance your stay with on-site convenience.

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SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Value for money8.6
Location rating7.6
Nearest airportHat Yai International Airport (HDY) - Thailand
Distance to airport14.3 km

Rooms available at TONAOI GRAND HOTEL

Deluxe Corner King
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
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Deluxe King Bed
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
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Deluxe Twin - 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Triple Deluxe
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Corner Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • 1 king bed
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Guest Room
...
  • Room size: 25 m²/269 ft²
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Deluxe Single Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
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Deluxe Double Bed Room
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
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room
...
  • Room size: 25 m²/269 ft²
  • 1 double bed
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Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at TONAOI GRAND HOTEL?

    Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to TONAOI GRAND HOTEL?

    TONAOI GRAND HOTEL is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at TONAOI GRAND HOTEL also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, TONAOI GRAND HOTEL has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

    Is breakfast offered at TONAOI GRAND HOTEL?

    Wake up to a great buffet breakfast at TONAOI GRAND HOTEL. Adults can enjoy breakfast offered with an additional charge of 318 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at TONAOI GRAND HOTEL?

    TONAOI GRAND HOTEL features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at TONAOI GRAND HOTEL?

    TONAOI GRAND HOTEL does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby TONAOI GRAND HOTEL?

    Restaurants including The Fish Kitchen, Gelate Ice Cream and Rim Thang are popular in TONAOI GRAND HOTEL’s neighborhood which is known as Hat Yai North.

    What popular shopping places are close to TONAOI GRAND HOTEL?

    Located in the Hat Yai North area, TONAOI GRAND HOTEL is close to great shopping choices like Hat Yai Floating Market and Khlong Hae Floating Market.

    What are popular attractions near TONAOI GRAND HOTEL?

    Guests at TONAOI GRAND HOTEL can easily visit Khlong Hae Temple and Hatyai Wonders Land located in the Hat Yai North area.

    Show more questions
    See map

    Explore the neighborhood

    What people love about TONAOI GRAND HOTEL

    • 10

      Exceptional
      Staff 

      "Be all friendly service"

      kritsapong

      |

      March 28, 2022

    • 9.6

      Exceptional
      Cleanliness

      "The room was cleaned, food was good."

      SASIPIN

      |

      September 14, 2021

    • 9.6

      Exceptional

      "I liked it overall."

      SASIPIN

      |

      September 14, 2021

    Property ranking|Compared to 328 Hat Yai properties
    See all rankings
    Cleanliness score
    9/10
    Service score
    8.9/10
    Value for money score
    8.6/10
    Overall score
    8.5/10
    Better than
    91
    %
    of Hat Yai properties
    Better than
    89
    %
    of Hat Yai properties
    Better than
    80
    %
    of Hat Yai properties
    Better than
    80
    %
    of Hat Yai properties
    Overall rating:

    8.5

    Excellent
    334 reviews
    Cleanliness
    9.0
    Facilities
    8.5
    Location
    7.6
    Read all reviews >
    What travelers say they love:
    Comfy bed with very clean bed & pillow sheets.
    Piyanart from Thailand
    Couple
    More about TONAOI GRAND HOTEL

    More about TONAOI GRAND HOTEL

    TONAOI GRAND HOTEL

    Take a good wander and unveil the wonder of Hat Yai with a stay at TONAOI GRAND HOTEL. Lots to get done? Waste no time when you're just 2.6 km from Kim Yong Market. TONAOI GRAND HOTEL lets you take quick trips for travel supplies, souvenirs, or locally made gifts
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by TONAOI GRAND HOTEL makes it easy to plan your day trips, sightseeing, and more around Hat Yai.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Packing light is possible at TONAOI GRAND HOTEL thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
    For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at TONAOI GRAND HOTEL even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
    In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at TONAOI GRAND HOTEL begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! TONAOI GRAND HOTEL has a selection of cuisine types including halal options.
    A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the hotel's pool. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    TONAOI GRAND HOTEL is the perfect spot to explore Hat Yai's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at Magic Eye 3D Museum located 3.1 km away, where you can see famous works by local artists. Don't forget to stop by Phra Maha Chedi Tripob Trimongkol located 3.8 km away, where everyone who visits Hat Yai wants to have their photo taken.


    Reasons to stay here

    Facilities at this hotel are rated higher than 91% of other accommodations in the city.
    Past guests love the cleanliness here, ranking it higher than 90% of the city's accommodation.
    Staff and service here are considered high quality by past guests whose ratings put it above 89% of the city's options.

    Show more
    Amenities and facilities
    Excellent
    Facilities

    8.5

    Most talked about facilities

    Breakfast

    7 mentions

    Housekeeping

    7 mentions

    Swimming Pool

    2 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Thai

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Garden
    • Pool with view
    • Swimming pool [indoor]

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Swimming pool [kids]

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Shuttle service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Balcony/terrace
    • Closet
    • Complimentary tea
    • Free bottled water
    • Free instant coffee
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • TV
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • American
    • Asian
    • Halal
    Restaurants on site

    Charn aoi Restaurant

    • Menu: Buffet, A-la-carte
    Location
    Soi 24 Klongtoeipattana1 Road., Hat Yai North, Hat Yai, Thailand, 90110
    Very good
    Location

    7.6

    Airports

    • Hat Yai International Airport (HDY) - Thailand
      14.3 km 35 min drive
    • Sultan Abdul Halim Airport (AOR) - Malaysia
      92.7 km

    Public transportation

    • Hat Yai Railway Station
      3.2 km
    • Hat Yai Bus Station
      3.5 km

    Hospital or clinic

    • Sena Narong Hospital
      1.4 km

    Shopping

    • Kim Yong Market
      2.7 km

    Convenience store

    • 7 Eleven
      780 m

    Cash withdrawal

    • ATM
      140 m
    What's nearby

    Popular landmarks

    • Our Lady of Lourdes Church
      2.5 km
    • Kim Yong Market
      2.7 km
    • Santisuk Market
      2.9 km
    • Magic Eye 3D Museum
      3.1 km
    • Asean Night Bazaar Hatyai
      3.4 km
    • Hat Yai Municipal Park
      3.4 km
    • Phra Maha Chedi Tripob Trimongkol
      3.9 km
    • Wat Hat Yai Nai
      4.3 km
    • Namtok Ton Nga Chang
      29.1 km

    Nearby landmarks

    • Big C Extra
      600 m
    • Vogue
      620 m
    • Sena Narong Hospital
      1.4 km
    • Sense Skin Clinic
      1.6 km
    • Jiranakorn Stadium
      1.7 km
    • Fasino
      1.8 km
    • Tesco Lotus
      1.9 km
    • Magic Museum Hatyai by Black Crystal
      2.0 km
    • Telephone Office
      2.0 km
    • Hat Yai Hospital
      2.0 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-10 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 11 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until13:00

    Getting around

    • Airport transfer fee350 THB
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)318 THB

    The property

    • Local Tax ID/ Rental License0905556004619
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors7
    • Number of restaurants1
    • Number of rooms 80
    • Year property opened2017

    Reviews of TONAOI GRAND HOTEL from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness9.0
    Facilities8.5
    Location7.6
    Service8.9
    Value for money8.6
    High score for Hat Yai
    Rating
    9+ Exceptional (46)
    8-9 Excellent (17)
    7-8 Very Good (17)
    6-7 Good (4)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (12)
    Jun - Aug (12)
    Sep - Nov (16)
    Dec - Feb (54)
    All guests (262)
    All room types
    All languages

    Show reviews that mention 

    Showing 94 verified guest comments
    12345
    9.6
    Exceptional
    Susannah from Malaysia
    Family with young children
    Deluxe Twin - 2 Single Beds
    Stayed 2 nights in December 2019

    Awesome stay!!”

    Spacious hotel room even with an extra bed in the room. The room is new and clean. The staffs are friendly. They have awesome live band on Friday at the hotel restaurant. Decent size swimming pool for the kids (water a bit cold though). You need to prepare your own transportation to go to the town. I am an often travelers to Hatyai, this is the hotel that I would love to re-visit!

    Reviewed December 29, 2019

    See room deals

    9.6
    Exceptional
    Teck from Malaysia
    Couple
    Deluxe Corner King
    Stayed 1 night in January 2019

    Room is spacious, comfortable with complement breakfast”

    The facilities right at it's price spot. Everything was going so good and both of us has a really great time in a corner room. The room is quiet, private, cozy, modern look and well maintained. The location might not the best in town, and definitely a nice place for a romantic moment to spend with.

    Reviewed February 01, 2019

    See room deals

    10.0
    Exceptional
    James from United Kingdom
    Family with young children
    Deluxe King Bed
    Stayed 2 nights in December 2019

    Lovely clean hotel with great friendly staff”

    Everything great although I was disappointed with the pool area. Lovely clean area with nice pool but only 2 very uncomfortable seats with no cushioning and out of the sunshine. I live in UK so in December was looking forward to relaxing around the pool in the sunshine...not possible with this pool area and everything is in the shade....other than this, great hotel and cheap too

    Reviewed December 09, 2019

    See room deals

    9.2
    Exceptional
    Chee from Malaysia
    Family with young children
    Deluxe King Bed
    Stayed 2 nights in June 2017

    New and clean”

    It's a new hotel, room very spacious but bathroom abit small. The location is out of central so need to have own transport to move around. Definitely will stay again on next trip.

    Reviewed June 27, 2017

    See room deals

    9.6
    Exceptional
    Piyanart from Thailand
    Couple
    Deluxe Twin - 2 Single Beds
    Stayed 1 night in August 2020

    Exceptional”

    The room is neatly clean. Comfy bed with very clean bed & pillow sheets. Very nice hotel staffs. Location is almost in the middle of the town but not too busy.

    Reviewed August 05, 2020

    See room deals

    8.4
    Excellent
    Tee from Malaysia
    Solo traveler
    Deluxe King Bed
    Stayed 3 nights in November 2018

    Had a great stay. ”

    Big room, very comfortable room and friendly staffs. Though location not in center but if you wish to shop at Big C its quite near. and its nearer to Municiple park and Khloen Hae Floating Market so if not fancy of take Tuk-Tuk, it is convenient to take grab/drive to the place from hotel.

    Reviewed November 09, 2018

    See room deals

    Thank you for choosing our hotel. We look forward to welcoming you and serving you again.

    Responded November 12, 2018
    TONAOI GRAND HOTEL
    10.0
    Exceptional
    hanis from Malaysia
    Family with young children
    Deluxe King Bed
    Stayed 3 nights in December 2018

    Value for money”

    Room spacious, clean, comfy bed Breakfast options fair Check in check out smooth Hotel staff friendly Location superb, nearby 7e, big c market

    Reviewed January 01, 2019

    See room deals

    10.0
    Exceptional
    Chong from Malaysia
    Family with young children
    Deluxe King Bed
    Stayed 1 night in November 2019

    Exceptional”

    It was a wonderful experience staying in this hotel & really impressed with the excellence hotel service, nice & clean environment.

    Reviewed November 27, 2019

    See room deals

    9.2
    Exceptional
    DR. from Malaysia
    Family with young children
    Deluxe Twin - 2 Single Beds
    Stayed 1 night in December 2018

    Value for money”

    A nice and modern looking hotel. The staff were friendly and helpful. It is located far from central town. You will need transport to travel.

    Reviewed December 26, 2018

    See room deals

    Thank you for your review. We are glad that we serve you. Makes you happy. Hope we will serve you in the next opportunity. Best regrads Reservation Team

    Responded December 27, 2018
    TONAOI GRAND HOTEL
    9.2
    Exceptional
    Ng from Malaysia
    Family with young children
    Deluxe King Bed
    Stayed 2 nights in February 2018

    clean & new room”

    Like this hotel very much even not located inside city. Staff very friendly and helpful. Breakfast need to improve as not much variety.

    Reviewed March 08, 2018

    See room deals

    9.2
    Exceptional
    nurain from Malaysia
    Family with teens
    Deluxe Twin - 2 Single Beds
    Stayed 2 nights in December 2018

    Exceptional”

    Receptionist is friendly and they help us to get 2 kingbed room instead of single bed. FYI, you can asked receptionist's help to call for tuk-tuk to town😊. Their room is clean but the water pressure is slow and they didn't provide iron and ironboard

    Reviewed December 27, 2018

    See room deals

    Dear Nurain Thank you for this review. We are happy to serve you. Since customers are important to us, we hope that we will have the opportunity to serve you next time. Best Regards Reservation Team

    Responded December 27, 2018
    TONAOI GRAND HOTEL
    8.0
    Excellent
    CHOY from Malaysia
    Family with young children
    Deluxe King Bed
    Stayed 2 nights in February 2018

    Spacious and Newly Room ”

    The room is spacious and new, friendly staff. Hotel do not provide hair dryer for each room, you may request from receptionist but may be full house.

    Reviewed February 26, 2018

    See room deals

    6.8
    Good
    LEONG from Malaysia
    Family with young children
    Deluxe Twin - 2 Single Beds
    Stayed 2 nights in December 2018

    Overall satisfy ”

    Good The breakfast is good . Very tasty on the weekend. Its a new hotel . Everything look pleasing. The staff is very friendly Bad -The water heater control is extreme high . Anybody shorter than 165cm , will not able to adjust the temperature - The staff is very friendly .. but screw up the room arrangement twice . Have to remind them to put in my extra bed - 1/4 room's toilet is slightly dirty . But they came and clean it up fast after we complain. - All the attraction is quite far from the hotel .

    Reviewed December 17, 2018

    See room deals

    7.6
    Very good
    Chea from Malaysia
    Group
    Stayed 2 nights in December 2017

    Not too bad, more facilities are on the way”

    Its a new hotel, with the prsent facilities & hotel location, i think its a bit over price BUT the staffs are very friendly.

    Reviewed December 28, 2017

    See room deals

    7.2
    Very good
    ONG from Malaysia
    Family with young children
    Deluxe Corner King
    Stayed 3 nights in December 2018

    Very good”

    Isolated from Hatyai town, make it a quiet place to stay. I book two room at a time, really like the mountain view from the room. Like every morning when rooster crowing. This hotel logistically Is in between Hatyai and Songkhla. We like this hotel !

    Reviewed December 24, 2018

    See room deals

    Dear Sir/Madam We must thank you for using the hotel. And we are still fully committed to serving all of our customers. Yours sincerely Reservation Team

    Responded December 27, 2018
    TONAOI GRAND HOTEL
    8.4
    Excellent
    Lay from Malaysia
    Family with young children
    Deluxe Twin - 2 Single Beds
    Stayed 2 nights in August 2019

    Modern hotel in Hatyai”

    One of the staff greets us in Bahasa Melayu. The room is spacious even with an extra bed. Breakfast is ala-carte but is a big sausage + ham American breakfast with the choice of omelet, scrambled egg or fried egg. Definitely will come back for next trip.

    Reviewed August 19, 2019

    See room deals

    9.2
    Exceptional
    James from United States
    Solo traveler
    Deluxe King Bed
    Stayed 5 nights in May 2018

    Friendly service”

    Good management , breakfast could use a little more variety , overall nice hotel .

    Reviewed May 09, 2018

    See room deals

    10.0
    Exceptional
    PENG-HSIANG from Taiwan
    Business traveler
    Deluxe King Bed
    Stayed 1 night in October 2018

    Great stay”

    great staff and great room. great for its price.

    Reviewed October 26, 2018

    See room deals

    7.6
    Very good
    WEI from Malaysia
    Group
    Deluxe King Bed
    Stayed 1 night in February 2019

    customer service need to be improve”

    1. total booked 10 room unable to check in all even after 3pm. some room after check in havent to housekeeping. but with personal request king bed room. might early check out late can be accepted. But time control in check in weak 2. check out time (only 1 room), ask me to wait to checking room before release check out. But end up no 1 inform after done checking (i just right in front receptionist), just stupidly waiting there for long. Until i go again and ask why so long, then just replied me forgot inform me it was done checking .

    Reviewed February 13, 2019

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    10.0
    Exceptional
    SHAHARO from Malaysia
    Family with teens
    Deluxe Twin - 2 Single Beds
    Stayed 1 night in December 2018

    Good value for money.. Excellent staff”

    I love everything about the hotel.. Worth every penny

    Reviewed December 19, 2018

    See room deals

    We hope that we will be able to serve you next time. We thank you for your trust in choosing our hotel as a resting place. Best Regrads Reservation Team

    Responded December 27, 2018
    TONAOI GRAND HOTEL
    12345
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