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Swimming pool [outdoor], TONAOI GRAND HOTEL in Hat Yai
Deluxe King Bed - Guestroom, TONAOI GRAND HOTEL in Hat Yai
a large swimming pool in a large building, TONAOI GRAND HOTEL in Hat Yai
Lobby, TONAOI GRAND HOTEL in Hat Yai
Interior view, TONAOI GRAND HOTEL in Hat Yai
Interior view, TONAOI GRAND HOTEL in Hat Yai
Swimming pool [outdoor], TONAOI GRAND HOTEL in Hat Yai

Removed from saved list

8.4

Excellent

744 reviews

744 reviews

Housekeeping24
Breakfast4
Children's activities3
See map
See map

7.9

Very good

Location rating score

Very good location - 1.6 kilometers from city center
Parking
FREE
Popular landmarks
Our Lady of Lourdes Church 2.5 km
Kim Yong Market 2.7 km
Santisuk Market 2.9 km
Magic Eye 3D Museum 3.1 km
Asean Night Bazaar Hatyai 3.4 km
Hat Yai Municipal Park 3.4 km
Phra Maha Chedi Tripob Trimongkol 3.9 km
Wat Hat Yai Nai 4.3 km
Namtok Ton Nga Chang 29.1 km
Nearby landmarks
Big C Extra 600 m
Vogue 620 m
Sena Narong Hospital 1.4 km
Sense Skin Clinic 1.6 km
Jiranakorn Stadium 1.7 km
Fasino 1.8 km
Tesco Lotus 1.9 km
Magic Museum Hatyai by Black Crystal 2.0 km
Telephone Office 2.0 km
Hat Yai Hospital 2.0 km

TONAOI GRAND HOTEL

Soi 24 Klongtoeipattana1 Road., Hat Yai North, Hat Yai, Thailand, 90110 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Hat Yai North part of Hat Yai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kim Yong Market. This 3.5-star property features indoor pool to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.6
Location rating7.9
Nearest airportHat Yai International Airport (HDY) - Thailand
Distance to airport14.3 km

Rooms available at TONAOI GRAND HOTEL

Deluxe King Bed
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe Corner King
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin - 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Triple
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
Enter dates to see prices
Corner Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Double Bed Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed or 1 double bed
Enter dates to see prices
Deluxe single bed room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Guest Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
Enter dates to see prices
room
...
  • Room size: 25 m²/269 ft²
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at TONAOI GRAND HOTEL?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to TONAOI GRAND HOTEL?

TONAOI GRAND HOTEL is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at TONAOI GRAND HOTEL also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, TONAOI GRAND HOTEL has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at TONAOI GRAND HOTEL?

Adults can enjoy breakfast offered with an additional charge of 318 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at TONAOI GRAND HOTEL?

TONAOI GRAND HOTEL features an on-site restaurant for your dining convenience.

What is the smoking policy at TONAOI GRAND HOTEL?

TONAOI GRAND HOTEL does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby TONAOI GRAND HOTEL?

Restaurants including The Fish Kitchen, Gelate Ice Cream and Rim Thang are popular in TONAOI GRAND HOTEL’s neighborhood which is known as Hat Yai North.

What popular shopping places are close to TONAOI GRAND HOTEL?

Located in the Hat Yai North area, TONAOI GRAND HOTEL is close to great shopping choices like Hat Yai Floating Market and Khlong Hae Floating Market.

What are popular attractions near TONAOI GRAND HOTEL?

Guests at TONAOI GRAND HOTEL can easily visit Khlong Hae Temple and Hatyai Wonders Land located in the Hat Yai North area.

See map

Explore the neighborhood

What people love about TONAOI GRAND HOTEL

  • 9.2

    Exceptional
    Spaciousness

    "Rooms were spacious and clean and only a couple of KM from train station."

    Dev

    |

    February 16, 2023

  • 10

    Exceptional
    Spaciousness

    "The room spacious was huge for couple, clean and comfy."

    Adilah

    |

    January 28, 2023

  • 9.6

    Exceptional
    Location

    "Very nice hotel with strategic location."

    mohamad

    |

    March 13, 2023

Property ranking|Compared to 373 Hat Yai properties
See all rankings
Cleanliness score
8.9/10
Couples review score
8.7/10
Service score
8.7/10
Value for money score
8.6/10
Better than
87
%
of Hat Yai properties
Better than
87
%
of Hat Yai properties
Better than
83
%
of Hat Yai properties
Better than
77
%
of Hat Yai properties
Overall rating:

8.4

Excellent
744 reviews
Cleanliness
8.9
Facilities
8.4
Location
7.9
Read all reviews >
What travelers say they love:
The hotel room was clean and the staff were nice.
Meng from Malaysia
Couple
More about TONAOI GRAND HOTEL

More about TONAOI GRAND HOTEL

TONAOI GRAND HOTEL

Take a good wander and unveil the wonder of Hat Yai with a stay at TONAOI GRAND HOTEL. Lots to get done? Waste no time when you're just 2.6 km from Kim Yong Market. TONAOI GRAND HOTEL lets you take quick trips for travel supplies, souvenirs, or locally made gifts
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by TONAOI GRAND HOTEL makes it easy to plan your day trips, sightseeing, and more around Hat Yai.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Packing light is possible at TONAOI GRAND HOTEL thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at TONAOI GRAND HOTEL even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the hotel's pool. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

TONAOI GRAND HOTEL is the perfect spot to explore Hat Yai's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at Magic Eye 3D Museum located 3.1 km away, where you can see famous works by local artists. Don't forget to stop by Phra Maha Chedi Tripob Trimongkol located 3.8 km away, where everyone who visits Hat Yai wants to have their photo taken.


Reasons to stay here

Facilities at this hotel are rated higher than 87% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 86% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 83% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

7 mentions

Housekeeping

7 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • On-site entertainment
  • Pool with view
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site
Charn aoi Restaurant
  • Menu: Buffet, A-la-carte

Location

Soi 24 Klongtoeipattana1 Road., Hat Yai North, Hat Yai, Thailand, 90110
Very good
Location

7.9

Airports
  • Hat Yai International Airport (HDY) - Thailand
    14.3 km 35 min drive
  • Sultan Abdul Halim Airport (AOR) - Malaysia
    92.7 km
Public transportation
  • Hat Yai Railway Station
    3.2 km
  • Hat Yai Bus Station
    3.5 km
Hospital or clinic
  • Sena Narong Hospital
    1.4 km
Shopping
  • Kim Yong Market
    2.7 km
Convenience store
  • 7 Eleven
    780 m
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • Our Lady of Lourdes Church
    2.5 km
  • Kim Yong Market
    2.7 km
  • Santisuk Market
    2.9 km
  • Magic Eye 3D Museum
    3.1 km
  • Asean Night Bazaar Hatyai
    3.4 km
  • Hat Yai Municipal Park
    3.4 km
  • Phra Maha Chedi Tripob Trimongkol
    3.9 km
  • Wat Hat Yai Nai
    4.3 km
  • Namtok Ton Nga Chang
    29.1 km
Nearby landmarks
  • Big C Extra
    600 m
  • Vogue
    620 m
  • Sena Narong Hospital
    1.4 km
  • Sense Skin Clinic
    1.6 km
  • Jiranakorn Stadium
    1.7 km
  • Fasino
    1.8 km
  • Tesco Lotus
    1.9 km
  • Magic Museum Hatyai by Black Crystal
    2.0 km
  • Telephone Office
    2.0 km
  • Hat Yai Hospital
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee350 THB
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)318 THB
The property
  • License Id / Local Tax ID/ Entity Name0905556004619
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 80
  • Year property opened2017

Reviews of TONAOI GRAND HOTEL from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.4
Location7.9
Service8.7
Value for money8.6
High score for Hat Yai
Rating
9+ Exceptional (90)
8-9 Excellent (27)
7-8 Very Good (30)
6-7 Good (8)
<6 Below Expectation (24)
Time of the year
Mar - May (26)
Jun - Aug (21)
Sep - Nov (42)
Dec - Feb (90)

Show reviews that mention 

Showing 179 verified guest comments
12345
10.0
Exceptional
James from United Kingdom
Family with young children
Deluxe King Bed
Stayed 2 nights in December 2019

Lovely clean hotel with great friendly staff”

Everything great although I was disappointed with the pool area. Lovely clean area with nice pool but only 2 very uncomfortable seats with no cushioning and out of the sunshine. I live in UK so in December was looking forward to relaxing around the pool in the sunshine...not possible with this pool area and everything is in the shade....other than this, great hotel and cheap too

Reviewed December 09, 2019

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10.0
Exceptional
hanis from Malaysia
Family with young children
Deluxe King Bed
Stayed 3 nights in December 2018

Value for money”

Room spacious, clean, comfy bed Breakfast options fair Check in check out smooth Hotel staff friendly Location superb, nearby 7e, big c market

Reviewed January 01, 2019

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9.6
Exceptional
Susannah from Malaysia
Family with young children
Deluxe Twin - 2 Single Beds
Stayed 2 nights in December 2019

Awesome stay!!”

Spacious hotel room even with an extra bed in the room. The room is new and clean. The staffs are friendly. They have awesome live band on Friday at the hotel restaurant. Decent size swimming pool for the kids (water a bit cold though). You need to prepare your own transportation to go to the town. I am an often travelers to Hatyai, this is the hotel that I would love to re-visit!

Reviewed December 29, 2019

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10.0
Exceptional
Chong from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in November 2019

Exceptional”

It was a wonderful experience staying in this hotel & really impressed with the excellence hotel service, nice & clean environment.

Reviewed November 27, 2019

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9.6
Exceptional
Teck from Malaysia
Couple
Deluxe Corner King
Stayed 1 night in January 2019

Room is spacious, comfortable with complement breakfast”

The facilities right at it's price spot. Everything was going so good and both of us has a really great time in a corner room. The room is quiet, private, cozy, modern look and well maintained. The location might not the best in town, and definitely a nice place for a romantic moment to spend with.

Reviewed February 01, 2019

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10.0
Exceptional
kanesh from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in July 2022

Cleanest ”

Best Hotel to stay very clean, hotel food was so good, very helpful staff, near to famous attractions, very recommended.

Reviewed July 11, 2022

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10.0
Exceptional
Huiyi from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in December 2019

Clean and comfy”

Very Modern and comfy , great staffs , very clean and spacious !

Reviewed December 30, 2019

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9.6
Exceptional
SASIPIN from Thailand
Group
Deluxe Triple
Stayed 1 night in September 2021

Good and clean room”

The room was cleaned, food was good. The only thing I didnt like is a bit small bathroom, but it was not a problem actually. I liked it overall.

Reviewed September 14, 2021

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9.6
Exceptional
Piyanart from Thailand
Couple
Deluxe Twin - 2 Single Beds
Stayed 1 night in August 2020

Exceptional”

The room is neatly clean. Comfy bed with very clean bed & pillow sheets. Very nice hotel staffs. Location is almost in the middle of the town but not too busy.

Reviewed August 05, 2020

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10.0
Exceptional
kritsapong from Thailand
Business traveler
Deluxe Twin - 2 Single Beds
Stayed 1 night in March 2022

best welcome”

be all friendly service

Reviewed March 28, 2022

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9.6
Exceptional
Yee from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in August 2019

Good stay”

Definitely will come back for this hotel again

Reviewed September 03, 2019

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8.8
Excellent
Nurul from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in December 2019

Nice hotel with pool”

Room is spacious, bed and pillow is very comfortable. If you travel by your own transport, KhlongHae Steamboat and Floating Night market is not too far.

Reviewed December 29, 2019

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9.2
Exceptional
Rusaida from Malaysia
Family with young children
Deluxe King Bed
Stayed 2 nights in April 2019

New hotel and spacious room”

Everything was good. Would be better if can provide ironing facilities.

Reviewed April 26, 2019

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8.4
Excellent
Eng from Malaysia
Family with young children
Deluxe King Bed
Stayed 2 nights in February 2019

Will stay again”

The staff is friendly and helpful, breakfast is nice, room is big, nice and clean. like the swimming pool. location is near to many places such as morning markets, big c extra, 7-11, etc, all within 5-10 minutes drive

Reviewed February 10, 2019

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8.4
Excellent
Uniz from Malaysia
Group
Deluxe Twin - 2 Single Beds
Stayed 2 nights in April 2019

Spacious room ”

Location : quite a distance from city Center and no restaurant or massage Center nearby Cleanliness : very clean Space : room is spaces however the washroom is a bit small Staff : overall is friendly however they are few customer service officer couldn’t understand English

Reviewed June 18, 2019

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8.4
Excellent
Lay from Malaysia
Family with young children
Deluxe Twin - 2 Single Beds
Stayed 2 nights in August 2019

Modern hotel in Hatyai”

One of the staff greets us in Bahasa Melayu. The room is spacious even with an extra bed. Breakfast is ala-carte but is a big sausage + ham American breakfast with the choice of omelet, scrambled egg or fried egg. Definitely will come back for next trip.

Reviewed August 19, 2019

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8.4
Excellent
Stefan from United Kingdom
Family with young children
Deluxe Corner King
Stayed 1 night in August 2019

Good clean hotel.”

Very busy hotel due to weddings. This is a busy hotel.

Reviewed August 15, 2019

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7.6
Very good
WEI from Malaysia
Group
Deluxe King Bed
Stayed 1 night in February 2019

customer service need to be improve”

1. total booked 10 room unable to check in all even after 3pm. some room after check in havent to housekeeping. but with personal request king bed room. might early check out late can be accepted. But time control in check in weak 2. check out time (only 1 room), ask me to wait to checking room before release check out. But end up no 1 inform after done checking (i just right in front receptionist), just stupidly waiting there for long. Until i go again and ask why so long, then just replied me forgot inform me it was done checking .

Reviewed February 13, 2019

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8.4
Excellent
shahrul from Malaysia
Family with young children
Deluxe Twin - 2 Single Beds
Stayed 1 night in December 2018

Best hotel”

Best hotel view

Reviewed January 04, 2019

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8.0
Excellent
Michelle from Malaysia
Family with young children
Deluxe Twin - 2 Single Beds
Stayed 2 nights in December 2019

overall good”

overall good

Reviewed December 09, 2019

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