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Top Holiday Hotel @ The Mines Seri Kembangan
Jalan Mines 2, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia, 43300 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Seri Kembangan / Balakong part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival."
Facilities
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Cash withdrawal
Shops
Coffee shop
Restaurants
Exceptional”
The room is clean and spacious..got drinking water,toiletries.. although the room has no window, we doesn't feel `trapped' because the ceiling is a bit high. The Mines shopping mall and Uptown the mines is very close, can be reached by foot, just few metres from the hotel main entrance
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Dear Ms Nurul, Thank you for your feedback .A good compliment to hear that you enjoy during your stay. Hope to see you at next trip at Top Holiday Hotel Thank you
Clean and comfortable”
Mines is just a stone's throw away. It's convenient, clean, and everything I could ask for. Staff are friendly and helpful. Happy with my stay.
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Dear Davendra, Thank you for taking the time to review our property, your comment a very much valued. A good compliment to hear that you enjoy during your stay. Thank you
Best Option for a reasonable price”
Booked this hotel last minute due to change of plans for my trip. The staff was super friendly and helpful and even waited 30 minutes for me after their duty time as i checked in at 11:30PM. Overall the hotel is best in all aspects. Highly Recommend 🙏
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Exceptional”
Good budget hotel. Extremely clean. Very tight control on access & exit. Safe environment. Should have a drinking corner be it alcohol or beverages would be an added advantage.
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Thank you for your feedback. We hope to see you again soon! :)
Convenient”
The hotel place at strategic location make everything easy for who stay to work, leisure and rest. The room still brand new design..look perfect for me in every perspective. Will repeat it again.
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Hi Mr Muhd, Thank you for your feedback, Have a great day ahead! :)
The staff Izwan was really helpful ”
I can’t remember the staff name exactly if I am not mistaken it’s Izwan. He was so helpful and really friendly! I would definitely recommend this place to others. Location is very convenient and next to the Mines City Mall!
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Thank you for taking the time to review our property, your comments are very much valued.
A hotel with great customer service”
The pros - Whenever I asked the staff to provide something, they would do it as fast as possible. Great room, comfortable to stay, peace of mind and I will surely will stay it again next time. The cons - Small thrash bin - should be bigger, water heater is a bit old and there's issues where it got burned while I'm using it, but the staff change it to a new one after complaints. There's some hairs noticeable on the room's floor from the previous visitors. I understand this since I ask for earlier check-in. It's a bit odd to pay an extra RM20/hour from the normal check-in at 2PM. It's not been told from the phone call earlier. Only when I arrived at the occasion, the staff mentioned about that. It should be made clear earlier on the phone for more convenience. This is like a hidden charges, since there's not much info available to describe the option 'early check-in'. Apart from that, I really enjoy this hotel.
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Thank you for stayed with us and your feedback. We glad to receive such reviews from the guest. Absolutely,we will work hard to provide a pleasant stay to the guest and improve for the better. Wish to see you soon and thank you.
Exceptional”
Place very clean. Smooth check in and out. Staff very friendly. Everything is completed
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Thank you for taking the time to review our property,Your comment a very much valued.Its always a good compliment to hear that our service at the best level. See you next trip at Top Holiday Hotel. Thank you
Excellent hotel”
Nice clean big room. Friendly staff. Near shopping mall. Definitely stay again :)
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Thank you for taking the time to review our property, your comments are very much valued.
Exceptional”
I stayed there for 4 nights. It's located exactly next to The Mines Shopping mall. Grab is around, and you could even walk to KTM Serdang (10-15mins).
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Thank you for taking the time to review our property.Your comment a very much valued. A good compliment to hear that you enjoy during your stay. Thank you
Room so comfortable, clean & friendly staff too”
Near to my office & shopping mall
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Thank you for your comment.. We hope to serve you better in the future! :)
Good location for shopping and dining”
This is very nice location for holiday shopping and dining in good restaurant.
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Thank you for taking the time to review our property, your comments are very much valued. We are looking forward to see you again soon.
Blanket has 2 circle dirts and the room has no window so thats relate to the emergency exit needs”
toiletries are well prepared. water heater is very good. has hair dryer. love the bathroom. tv has many channels. and the room is wide for the price. has telephone for any service. facilities is good.
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Hi Ms Nurul, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our service and ongoing upgrades. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip.
best place”
i like the place and near the mines shopping mall and near ktm serdang yasssss veryy important
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Dear Nur, Thank you for taking the time to review our property.Your comment a very much valued. A good compliment to hear that you enjoy during your stay. Thank you
Exceptional”
Nice for your travel Everything in the room is nice The environment is also pretty nice The reception is nice too
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Thank you for the positive review. We are looking forward to see you again at Top Holiday Hotel. Best Regards.
Place is clean!”
Everything is clean and also amazing bathroom
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Dear Ms Elana, Thank you for taking the time to review our property,Your comment a very much valued.Its always a good compliment to hear that our cleanliness at the best level.See you next trip at Top Holiday Hotel. Thank you
Exceptional”
Room is quite spacious but quite empty. Love the interior. Very clean. A bit difficult to find parking as it next to The Mines. But good location & service is very good
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Thanks for your feedback and sorry for the inconvenience caused . We will investigate and improve for the better service.
Exceptional”
Nice Environment Best Cleanliness Suitable for Business and WFH like me, Thank You
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Thank you for taking the time to review our property.Your comment a very much valued. A good compliment to hear that you enjoy during your stay. Thank you
Late Check In after 12am”
-one night stay for dinner & movie marathon saturday nite n sunday . -nice look like 3/4*** hotel ,new and clean - Booking for no window suprisely big room with window :) but so noisy near highway. Parking -free parking at covered parking at 1st n 2nd floor but too scared at night . -dont know what purpose parking outside beside near hotel write 'FOR HOTEL GUEST' but still need to pay . -decide to park open parking with RM3 opposite hotel near mines.
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Thank you for your comments. I apologize for the problems that you encountered during your last stay. I assure you that I will be looking into each point that you have made.If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests..Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Front Office
Excellent”
Nice hotel & clean . Near shopping mall
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Thank you for taking the time to review our property, your comments are very much valued.