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Top Star Hotel
Suite, Top Star Hotel in Cabanatuan
a living room filled with furniture and a fire place, Top Star Hotel in Cabanatuan
a living room filled with furniture and a large window, Top Star Hotel in Cabanatuan
Lobby, Top Star Hotel in Cabanatuan
Interior view, Top Star Hotel in Cabanatuan
Interior view, Top Star Hotel in Cabanatuan

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7.6

Very good

149 reviews

149 reviews

Housekeeping3
Breakfast1
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Robinsons Cabanatuan 330 m
College of the Immaculate Conception 820 m
Nueva Ecija University of Science and Technology 2.0 km
PureGold - Cabanatuan 2.6 km
NE Mall 2.7 km
Zapp's Bar 2.7 km
Savemore SuperMarket Cabanatuan 3.3 km
Megacenter the Mall 3.3 km
Wesleyan University General Hospital 3.5 km
Cabanatuan Bus Terminal 3.5 km

Top Star Hotel

Brgy.H Cocnepcion, Maharlika Highway, Hermogenes C, Cabanatuan, Philippines, 3100 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Hermogenes C part of Cabanatuan, this property puts you close to attractions and interesting dining options. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Airport transfer

Air conditioning

Daily housekeeping

Blackout curtains

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Airport transfer

Valet parking

Shuttle service

Check-in/out [express]

Luggage storage

Cash withdrawal

Check-in [24-hour]

Restaurants

Your dates are popular among travelersUsers are booking a place in Cabanatuan every 53 minutes on Agoda.com
Value for money7.3
Location rating8.5

Rooms available at Top Star Hotel

Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Superior Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Double or Twin Room, 2 Twin Beds
...
  • Room size: 23 m²/248 ft²
  • 2 single beds
Enter dates to see prices
Superior Single Room, 1 Queen Bed
...
  • Room size: 23 m²/248 ft²
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 23 m²/248 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Top Star Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Top Star Hotel?

Top Star Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Top Star Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Top Star Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cabanatuan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Top Star Hotel?

There's an additional charge of 295 PHP for adults and 295 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Top Star Hotel?

Top Star Hotel features an on-site restaurant for your dining convenience.

Can special events be hosted at Top Star Hotel?

Your special occasion or event can be hosted at one of the 2 versatile venues.

Can business events be hosted at Top Star Hotel?

On-site venues and convenient event services make Top Star Hotel an ideal choice for hosting corporate events. The 2 venues can accommodate up to 100 people.

What is the smoking policy at Top Star Hotel?

Top Star Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What popular shopping places are close to Top Star Hotel?

Located in the Hermogenes C area, Top Star Hotel is close to great shopping choices like Robinsons Cabanatuan.

See map

Explore the neighborhood

What people love about Top Star Hotel

  • 8.8

    Excellent
    Cleanliness

    "My wife and I stayed here and found the room to be comfortable and clean."

    Zane

    |

    August 22, 2022

  • 10

    Exceptional
    Cleanliness

    "Very nice, clean hotel."

    Pankaj

    |

    September 25, 2019

  • 10

    Exceptional
    Location

    "It is very near to many establishments like Robinsons and SM."

    Arden

    |

    November 19, 2019

Overall rating:

7.6

Very good
149 reviews
Cleanliness
7.5
Facilities
6.9
Location
8.5
Read all reviews >
More about Top Star Hotel

More about Top Star Hotel

Top Star Hotel

At Top Star Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Cabanatuan even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Top Star Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Top Star Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Top Star Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water and instant coffee are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 82% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 82% of other accommodations in Cabanatuan.

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Amenities and facilities

Good
Facilities

6.9

Most talked about facilities

Breakfast

6 mentions

Internet

2 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • Filipino
Accessibility
  • On-site accessible restaurants / lounges
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • On-site entertainment
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Desk
  • Free bottled water
  • Free instant coffee
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • Continental
Restaurants on site
Star Cafe
  • Cuisine: Asian
  • Menu: Buffet

Location

Brgy.H Cocnepcion, Maharlika Highway, Hermogenes C, Cabanatuan, Philippines, 3100
Excellent
Location

8.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pregnant women and guests with immunodeficiency, comorbidity, or other health issues are not allowed in this hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until22:00
Extras
  • Breakfast charge (unless included in room price)295 PHP
  • Daily Internet/Wi-Fi fee100 PHP
The property
  • Non-smoking rooms/floorsyes
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 33
  • Year property opened2016

Property announcements

Guests below the age of 21 and above 59 are not allowed in this hotel.

Reviews of Top Star Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.5
Facilities6.9
Location8.5
Service8.0
Value for money7.3
High score for Cabanatuan
Rating
9+ Exceptional (8)
8-9 Excellent (5)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (16)
Time of the year
Mar - May (8)
Jun - Aug (4)
Sep - Nov (9)
Dec - Feb (16)

Show reviews that mention 

Showing 37 verified guest comments
12
10.0
Exceptional
Arden from Philippines
Solo traveler
Superior Twin
Stayed 1 night in November 2019

Exceptional”

Top Star Hotel is a good place to stay for travelers as it is somehow in the heart of Cabanatuan city. It is very near to many establishments like Robinsons and SM. Staff are very accommodating. I will surely come back!

Reviewed November 19, 2019

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10.0
Exceptional
Pankaj from Australia
Business traveler
Superior Queen
Stayed 1 night in September 2019

Pankaj from Australia”

Very nice, clean hotel. Good staff very helpful.

Reviewed September 25, 2019

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Warm greetings! We are please to hear about your good experience with us. Looking forward to accommodating you again on your next visit here in the Philippines. Thank you very much! Sincerely, Ms. Bernadette G. Farol Sales and Banquet Manager Top Star Hotel Corporation

Responded November 02, 2019
Top Star Hotel
10.0
Exceptional
Zyra from Philippines
Business traveler
Superior Twin
Stayed 1 night in August 2019

Exceptional”

Good wifi. No fridge. No breakfast if you book using agoda. Try to book directly at hotel to have free breakfast buffet.

Reviewed August 31, 2019

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Dear Ms. Zyra, Warm greetings! Thank you for sharing with us your good comments during your recent stay. Looking forward on your next visit. Have a great day ahead! Berns Farol Sales & Banquet Manager

Responded September 05, 2019
Top Star Hotel
10.0
Exceptional
Dr. from United States
Business traveler
Superior Twin
Stayed 3 nights in February 2020

Exceptional”

Employees make you feel at home.

Reviewed March 06, 2020

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8.8
Excellent
Jenifer
Couple
Superior Queen
Stayed 2 nights in October 2019

The customer service is quit disappointing”

I highly recommend this Hotel for the location and facilities. However, I got disappointed because the front desk is quite discriminating and not friendly. I felt discriminated twice when we arrived at the hotel and when we purchased the buffet breakfast the following day. Hoping that this should be addressed.

Reviewed October 28, 2019

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Dear Ma'am Jenifer, Thank you very much for your feedback regarding your stay with us. We apologize for the behavior our staff has given you. We will take note and make action regarding this incident. We hope to accommodate you again in the near future and we will provide you with a better service. If you wish to discuss more about what happened during your stay, you can call us at your most convenient time at 0977-827-3572. Thank you very much! Sincerely, Ms. Bernadette G. Farol Sales and Banquet Manager Top Star Hotel Corporation

Responded November 02, 2019
Top Star Hotel
8.0
Excellent
Ann from Philippines
Family with teens
Suite
Stayed 1 night in August 2019

Value for money”

We were glad to be able to avail of their promo. Room was big & spacious. Our room has balcony facing the highway. Though it was a bit irritating cause you get to hear the cars/vehicles passing by so we opted to turn the TV on to counter the noise pollution. Suite room was equipped not with your regular king size bed, both with a California king size bed. Bathroom was spacious too. Food was great & very affordable. Was so tired & we opted to have our lunch & dinner in the room. Was given a 10% discount on F&B.

Reviewed August 18, 2019

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Dear Ms. Ann, Warm greetings from Top Star Hotel! Thank you so much for sharing with us your experience during your recent stay! We are very happy and we appreciate your positive comments with us, on your next booking we will try to give you the room facing to the other side of the hotel to avoid the noise coming from the highway. Looking forward on your next visit when you are in Cabanatuan City. Have a lovely day ahead! sincerely yours, Berns Farol Sales & Banquet Manager .

Responded September 05, 2019
Top Star Hotel
7.2
Very good
Chuen from Philippines
Couple
Superior Queen
Stayed 1 night in March 2019

Very good”

The lobby staff are kind and extends their help sincerely but the security personnel located near the parking area just keep playing his mobile phone and does not even notice and extend help on us even our vehicle ingress into the hotel parking area with difficulty due to road works at the time.

Reviewed April 04, 2019

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Warm greetings from Top Star Hotel! Thank you for taking the time sharing your experience during your stay. We will continue giving genuine service and on behalf of Top Star Hotel Management we sincerely apologize for the behavior of our security personnel on duty during your stay, you are important to us, your comment will be taken seriously and we will take actions on it. We hope in welcoming you back on your future booking when in Cabanatuan Nueva Ecija. Thank you and have a great day ahead! Sincerely yours, Berns Farol Sales & Banquet Manager

Responded June 01, 2019
Top Star Hotel
6.8
Good
Justin
Family with young children
Suite
Stayed 1 night in May 2019

Expected more from the breakfast buffet”

They lack on dishes. Only serving hotdogs, ham, and scrambled eggs for the main food of the buffet. I checked in to a suite so my expectations for breakfast are superb, but I was kind of disappointed.

Reviewed May 06, 2019

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Warm greetings from Top Star Hotel! We thank you for sharing with us your experience during your stay, on behalf of Top Star Hotel, we would like to apologize, you are very important to us, we will closely check and monitor your comment about our buffet breakfast food selection and procedure. We hope you give as a chance and looking forward in welcoming you back. Thank you and have a great day ahead! Sincerely yours, Berns Farol Sales & Banquet Manager

Responded June 01, 2019
Top Star Hotel
6.0
Eric from United States
Couple
Suite
Stayed 4 nights in January 2019

Room was very outdated”

Breakfast was included but wasn't replenished. Actually almost no food at all on 1 morning. Carpet in room from the 80's and was stained.

Reviewed February 02, 2019

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5.2
myca from Philippines
Couple
Suite
Stayed 1 night in May 2019

Poor services”

Upon check in, we were not able to connect to the wifi and reported such immediately. We did countless of follow ups but unfortunately we were not able to use the wifi during our entire stay. Also, the shower does not have hot water. The food choices for the bfast buffet were also limited. During our stay we only had longganisa, fried eggplant and salted egg.

Reviewed June 02, 2019

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Warm Greetings from Top Star Hotel Ms. Myca! We apologize for the inconvenience, about our wifi connection, upon investigation our third party contractor is having their maintenance and we are affected for they can't supply strong wifi connection in our hotel . For the hotel hot water we will bring it up to our head maintenance and we will take action to improve our service. Hotel breakfast selection is now being reviewed by the management. We thank you for letting us know your comments for us to improve our service to make your stay a comfortable one. We hope you give as the chance and looking forward in welcoming you back when you are travelling Cabanatuan City. Thank you and have a great day ahead! Sincerely yours, Berns Farol Sales & Banquet Manager

Responded July 03, 2019
Top Star Hotel
4.4
Jefferson from Philippines
Family with young children
Deluxe Twin Room
Stayed 1 night in December 2019

Acceptable”

Not clean(towels), flies@restaurant,mosquitos(room), smelly comfort room and low pressure of water(shower)..booked two rooms for family gave us separated rooms from 4th to 5th...🥴

Reviewed December 29, 2019

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7.2
Very good
Joe from United States
Couple
Superior Twin
Stayed 7 nights in February 2017

Very good”

It is with sadness that I have to report some negative issues especially since this was my third stay within a year, because I really liked the hotel staff and management. They are really nice people and treated us very well. An important safety issue occurred which all need to be aware of, as follows: There apparently was a small fire that was quickly put out by the security guard and a helper with fire extinguishers. This happened around 10:30 pm one night; a fire alarm heard from outside the room was our first notification. My room was on the 3rd floor. The 2nd floor filled up with smoke, and the 3rd floor was starting to fill up when the event was attended to. We went out into the parking lot and waited until we thought it was safe to go back inside. Strange thing is is that only we in our room and a couple in another room (4 people total) were the only ones out in the parking lot due to the fire. I saw no attempt by the hotel staff to purposely notify any guests in the rooms of the fire. I later asked a hotel employee if the fire department had been notified and he said "no" as if there was no longer any need to since the fire was out. Kudos (good job) to the two men to responded with the fire extinguisher and put the fire out, but certainly not happy with the lack of response by any other hotel employee. One more thing which cannot be ignored: the carpet in the room was filthy, dirty, spotty, and very old. On the positive side, and hotel staff is very friendly and nice, the hotel breakfasts are very good, and, other than the carpet, the room was nice and clean.

Reviewed February 23, 2017

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8.8
Excellent
Carlos from United States
Solo traveler
Deluxe Twin Room
Stayed 4 nights in September 2017

Nice Place”

I enjoyed my stay here. The staff was very accommodating and friendly. The room was clean. The bed, pillows, and duvet was very comfortable. The bath towels were thicker than most. The A.C. worked great and was quiet. The WiFi worked well and the room smelled good. International ATMs everywhere. Only complaint was that there was no fridge in the room and that there was No laundry mat nearby. I might stay here again.

Reviewed October 08, 2017

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Dear Sir Carlos, Warm greetings! We are glad to hear that we have accommodated you and has met your needs during your stay with us. We are looking forward to serve you again on your next visit here in Cabanatuan. Thank you very much! Warmly, Berns Farol Sales & Banquet Manager

Responded May 18, 2018
Top Star Hotel
9.2
Exceptional
Irene from Philippines
Couple
Superior Queen
Stayed 2 nights in January 2018

Exceptional”

No free breakfast if you booked through Agoda. And they charge for an extra pillow.

Reviewed January 24, 2018

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Dear Ms. Irene, Warm Greetings! Apology for our late response. Thank you for leaving your reviews. We want to reach you if you allow us, our hotel no. is 044-940-8080, sales mobile no. is 0977-827-3572 you may call us at your most convenient time. Looking forward in welcoming you back with your family and friends. Thank you so much! Sincerely yours, Berns Farol Sales & Banquet Manager

Responded May 18, 2018
Top Star Hotel
5.2
Ryan from Australia
Couple
Superior Queen
Stayed 5 nights in September 2016

Convenient location but unfortunately thats all”

Pros location Cons elevator out of service entire stay and by the look of it had been for some time. Room cleaning never done unless requested at reception. No fridge. Quite expensive and in comparison to somewhere the same price you are getting far less in return.

Reviewed October 05, 2016

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Dear Mr. Ryan, Warm Greetings! We apologize for our very late response, thank you so much for taking the time leaving your reviews, you are very important to us. With regards to your concern our elevator is now available, our housekeeping new cleaning procedure is now being implemented for guest comfort and satisfaction, our mini-fridge is now available to our suite rooms only. We hope in welcoming you back with your family and friends. For your future booking you may call us at 0977-827-3572 and we will make sure for value of your money this time. Thank you once again! Sincerely yours, Berns Farol Sales & banquet Manager

Responded May 18, 2018
Top Star Hotel
7.6
Very good
Frediliza from Philippines
Couple
Superior Queen
Stayed 1 night in October 2018

A place in a city to relax”

It's a place in a city to relax and unwind no matter how hectic your schedule is.

Reviewed November 06, 2018

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Dear Ma'am Fredeliza, Warm greetings! We are glad to hear that you had a great experience during your stay with us. We are looking forward in accommodating you again in the future. Thank you very much for your feedback. Sincerely yours, Bernadette G. Farol Sales and Banquet Manager

Responded February 28, 2019
Top Star Hotel
4.4
janile from Philippines
Family with young children
Superior Twin
Stayed 1 night in December 2017

Rude employees”

Messy bathroom, room service is worst at worst, never check in again in this hotel!! Disgusting and disappointing.

Reviewed January 02, 2018

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Dear Ms. Janile, We apologize for your bad experience during your recent stay, we would like to reach you if you may allow us at your most convenient time, our hotel mobile number is 0977-827-3572, you are very important to us. Thank you once again. Sincerely yours, Berns Farol Sales & Banquet Manager

Responded May 18, 2018
Top Star Hotel
4.4
Laura from Philippines
Couple
Superior Queen
Stayed 1 night in April 2018

Acceptable”

Not a good experience at all. Carpet in the room was smelling, no internet connection when we arrived as advertised. I was pitty to the front desk staffs because they were cold to their guests as dead both night and day shift, breakfast was good except for the bacon that's like soaked in water, supposed to be crunchy but was not. So surprised that we could only have either coffee or juice and not allowed to have more. Me and my husband shared 1 glass of orange juice and 1 cup of coffee, we couldn't have both. I was glad we only spent 1 night there. :-( :-(

Reviewed April 23, 2018

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Dear Ma'am Laura, Warm greetings! We apologize for the bad experience you had during your stay with us. Our yearly maintenance is on going which includes the upgrading of our internet connection and we are making sure that your concerns will be heard by the management. If you would like to further discuss your concerns, you may call me at your most convenient time at 09778273572. Thank you very much! Warmly, Berns Farol Sales & Banquet Manager

Responded May 18, 2018
Top Star Hotel
3.6
Lorie from Philippines
Business traveler
Superior Queen
Stayed 1 night in February 2018

it does not deserve to be classed as 3 star hotel”

you wll not get value for money paid. i’d rather travel 24 hrs than stay again in this hotel

Reviewed February 22, 2018

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Dear Ma'am Lorie, Warm greetings! We apologize for the bad experience you had during your stay with us. We are willing to hear your concerns at your most convenient time, you can call me at 09778273572. Thank you very much! Warmly, Berns Farol Sales & Banquet Manager

Responded May 18, 2018
Top Star Hotel
2.0
Julie from United States
Couple
Superior Twin
Stayed 1 night in December 2017

Acceptable”

They don’t served the free breakfast as stated that you send from my email..

Reviewed December 30, 2017

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Dear Ms. Julie, We would like to apologize for our late response and for the issue of breakfast during your recent stay. Rest assure that it will not happen again. We want to reach you if you may allow us at your most convenient time, our hotel mobile no. is 0977-827-3572. You are very important to us. Thank you so much! Sincerely yours, Berns Farol Sales & Banquet Manager

Responded May 18, 2018
Top Star Hotel
12
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