Excellent staff”

Staff were excellent, courteous and professional. Room was lovely and view over river incredible. We booked a table at the Scirroco restraunt, great views but far too expensive. Meal including the cheapest bottle of wine, two starters, two mains, two cocktails and a bottle of sparkling water came in at just under £400.

Nice view but super expensive restaurant and bar”

The hotel was in a good location,big room,nice view ,amazing breakfast (maybe they can improve their meats selection only) . The bar and roof top restaurant was super expensive which wasn’t worth it ..We paid nearly 2500 for only 2 drink and +4500 for couple of small snack portion.Also ,for a glass of juice 450!! ..

AT, Usa”

Foie gras’s a must try on the chef table menu. The sauce in which the piece immersed in will bring a jaw-dropping and a whole new level of culinary experience at the LB. Bon appetite !

Location, river view & services”

Breakfast buffet is a must on M floor (Mozu floor is big café restaurant, but dun go lounge floor for breakfast, so limited choices as checked), Lounge is still a must go, how excellent view in the lounge (52/F), is a must if you are in CLUB ROOM, the view is really great for pic, & afternoon tea also . I booked 2rooms-suite w/4 balconies all w/river view, the room & the view was amazing already in my room. All staff here is extremely friendly which you can feel definitely, customer services is so impressive. Surprisingly the housekeeping forgot give me some new shampoo & shower gel of BOTH my two bathrooms on my second night, that's embarrassing to see the empty shampoo & shower bottles while you need it, & a bit shock with laugh to make the urgent call to housekeeping at mid-night, I have to say, the staff took it to me immediate after my call. I believe the staff is still so efficient & professionally fast to run to my room. Except that, so far, everything is great as expected.

excellent stay and services - loved the high tea and world-class views”

it was our last evening for our honeymoon and i am so happy we spent a little more than our typical budget to splurge on a 1 night stay here. breakfast buffet and high tea were my favorite parts! and the view from our balcony was incredible.

Excellent”

Good location but not friendly for traveling with kids. Rooms are clean but hotel need a renovation to keep 5* standards. Toilets in the room blocked every single day, but Staff is great!!! Nice food, swimming pool and good connection to everything what you need to see in Bangkok.

Very Disappointing”

The hotel claims itself to be the first class hotel but the hotel management is poor, and the way they treat hotel guests shows no respect at all. Being a world traveler for many years, this is the first time we had horrible experience with this hotel, for example, (1)we booked the Club Tower River View Room which was supposed to have access to lounge, but we were told to pay extra fee for using it; (2) we were told to contact front desk for payment immediately after our spending in the hotel exceeding security deposit and it was days away from our check out date yet; (3) on our check out date, our room key was disabled 30 minutes before the check out time at 12:00 noon . We were so disappointed with this hotel which we really had high expectation before checking in.

Amazing stay”

Everything is perfect!

Great view, nice breakfast, but flushing problem”

+ve We stayed in 59/F, the view is stunning :) Nice breakfast with lots of variety. -ve There is flushing problem in room toilet... Waited a while for engineer coming and fixing... The engineer and the staff in club lounge have not enough or even no smile...

Fabulous time at Tower Club @ Lebua!”

This is a lovely hotel with the most hospitable of staff. The facilities were lovely (pool, gym, etc), the room was luxurious with an awesome view, and the buffet breakfast was unreal! Highly recommend!

Only for snobby people who want to burn their cash fast”

They provide guests with high-end room facilities, but sadly the accessibility is not that easy to reach. Their staffs are relatively polite and professional, however i believe they can improve more by learning from other high end hotel chains in terms of premium quality services and hospitality. They should have put clear sign regarding the dress code for their "so called" premium bars at the attic, so that nobody will feel quite ashamed or feel kind of rejected just because of clothings. They should have prioritised guests who stay in the hotel, for example: made special lift for room guest, because there are way a lot of people who are not staying in the hotel but always make the lift full because of that attic bar (which i think, have been exaggeratedly overestimated). To make things clear, we have to wait for the lift to go to the lobby for over 2 hours, just because of those outsider guests.

It's just not what I wanted...”

..while everything was 'kind of' OK, it lacked the special 5 star experience I had in other places. It started with a complicated check in until we had the room I had booked, it continued with an extremely busy, noisy breakfast with wait for tables (bfst buffet is splendid, though) and the sky bar cocktails were overpriced and didn't taste good... All in all, there are a number of better 5 star hotels in Bangkok. There was one highlight: the new bar on the 51st floor was absolutely amazing... great staff, great cocktails and exciting views... I'd go there again any time!) MS, Germany

Still 5 Stars, with little devicites ”

Everybody knows the Lebua as the Hang Over Hotel. We had a riverside suit Contra: - You can see that everything is a little bit old, like the furniture or the light switches - slow and instable internet - the normal price of a room is to high for what you get - Prices in the sky bar are to expensive (25€ for a beer???) Pro: - The staff is extremly friendly and helpfull at all times. Our A/C didn't work so we got a new room at 23:00 in the night - good position in the centre of bangkok at the river. - the suits have a good size and if can get a special offer like we, it's worth it's money - great view, espacily

Bitter sweet. The view is not really worth their short comings. ”

We loved the view from our room and the upgrade, as it was our last day of our honeymoon/ vacation in Thailand. Thank you for that and the cake, it made us feel special. We were rudely shoved around on visiting the floor that has a few of their bars. I was literally pushed by a member of the staff at the sky bar. Thought that maybe because of the hype and that one of the other bars might be better, but no dice. On moving to the Distil /Whiskey bar combo, we were forced to order a drink soon on arrival.. Asked what we wanted to drink 4 times in a 10 minute interval. I asked for a glass of water and was charged 480 baht for 2, 240ml bottles. The service was not comparable to prices they were charging for the experience they thought they were delivering. They made us pass them the empties as they were charging my credit card! I am surprised they didn’t toss us a rag and ask us to wipe down the area. It was the worst service I have ever experienced at a star rated hotel! Ever!

Not exceptional apart from views and breakfast. Overly expensive bars. ”

The room was big, staff was professionally and efficiently friendly, the bed was superb, as were the riverside views from our 58th level room and the 64th level bar. A/C is very loud. The Skybar is probably a wonderful place to be, however, we weren’t asked if we wanted to go THERE but brought to Distil, a small and much less impressive corner bar one flight up. It fames itself with mixing Bangkok‘s most innovative cocktails. Indeed it were the best we had in Thailand, and still it was not even good Berlin standard. However, they cost almost three times as much. To be honest: more than 70€ for two drinks is ridiculous and can’t be justified by any view. On the plus side is the wonderful breakfast.

As good as ever!”

We have stayed at this hotel many times over the last 10 years and still consider it the best possible starting base for a visit to Bangkok (close to the river and to the MRT). The rooms are spacious with a nice balcony offering a view on the Chaophraya river, the staff is attentive and the breakfast is simply amazing. Tower Club rooms offer free access to the lounge where you can enjoy a wide variety of free food and drinks. Although the area around Silom Road has remained virtually unchanged over the years, there has been a much better offer of restaurants in the immediate vicinity of the hotel.

Exceptional”

Room is spacious but little outdated. Renovation of some rooms are in progress. Excellent food served in the lounge. Staffs are very very friendly and quick to attend the guest's request. 24Hr room service is a plus, good quality and speed. Minibar has 4 types of drinks, green tea, lemon tea, coke and sprite. Full stocks providing 4 cans of each :)

Amazing Hotel with great location”

During our stay we had the pleasure of staying on a high floor with beautiful city view over the Chao Praya River. Staff was extremely friendly and helpful. The rooftop bar is nice, but drinks are very expensive, even compared to other 5-star hotels (e.g. Banyan Tree).

Awesome Stay”

My room was super clean, and the staff was very professional, nice, and helpful. The views of the sunset and sunrise overlooking Bangkok and the Chao Phraya River were spectacular from my room on the 54th floor. The food was impeccable an exquisite and the service was excellent at the Mezzaluna restaurant . I will definitely stay there again

Five star services”

Staff services - Great, thumb up Comfy beds, nice view, free mini bar if you book incl. access lounge/ mini bar/ High tea/ breakfast. Suggestion- It's better to install TV in the living room (There are not many TV channels)