8.6

Excellent
1.8% this month
/10
(5,855 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping12
Breakfast6
View5
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
The Dubai Mall 1.6 km
Burj Khalifa 1.7 km
Dubai Aquarium & Underwater Zoo 1.8 km
The Dubai Fountain 1.9 km
Dubai Creek 6.3 km
Wild Wadi Waterpark 11.9 km
Burj Al Arab 12.1 km
Ski Dubai 13.2 km
Dubai Miracle Garden 17.3 km
Atlantis Aquaventure Waterpark 17.9 km
Nearby landmarks
Financial Center Metro Station 190 m
Zyara 200 m
Shakespeare & Company 270 m
Al Satwa Park 3 280 m
Dental Center 320 m
Number One Tower Suites 340 m
Emirates Grand Hotel 390 m
The Empty Quarter 410 m
East Wing 420 m
Carlton Downtown Hotel 430 m
Towers Rotana

"The rooms are well maintained and very spacious."

malkud - January 29, 2020
Classic Room - View Towers Rotana
Lobby Towers Rotana
Swimming pool [outdoor] Towers Rotana
See all 63 photos
Removed from saved list
Free Wi-Fi

Towers Rotana

Sheikh Zayed Road, Sheikh Zayed Road, Dubai, United Arab Emirates, 30430 - See map
Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.2
Distance to city center3.9 km
Location rating9.1

Rooms available at Towers Rotana

Excellent
Room comfort & quality
8.4
Two Bedroom Apartment
...
  • Room size: 115 m²/1238 ft²
  • City view
  • 1 king bed & 2 double beds
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Three-Bedroom Apartment
...
  • Room size: 195 m²/2099 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
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One Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Three Bedroom Apartment
...
  • Room size: 180 m²/1938 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
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Club Rotana Suite King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Club Rotana Premium Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Club Rotana Room Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
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Premium Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Towers Rotana?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Towers Rotana?

Towers Rotana is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 185 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Towers Rotana has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Towers Rotana?

There's an additional charge of 105 AED for adults and 25 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Towers Rotana?

Towers Rotana features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Towers Rotana?

Large events and gatherings such as engagements can be hosted at Towers Rotana. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Towers Rotana?

On-site venues and convenient event services make Towers Rotana an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Towers Rotana?

Towers Rotana does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Towers Rotana?

Etihad bus stop is the closest train, metro, or bus station, about 210 m away from Towers Rotana.

What restaurants are nearby Towers Rotana?

Restaurants including Teatro, Avalanche Cafe and Flavours on Two are popular in Towers Rotana’s neighborhood which is known as Sheikh Zayed Road.

What popular shopping places are close to Towers Rotana?

Located in the Sheikh Zayed Road area, Towers Rotana is close to great shopping choices like City Walk, Holiday Centre and Cuadro Fine Art Gallery.

What are popular attractions near Towers Rotana?

Guests at Towers Rotana can easily visit Al Satwa Park 3, Marae and Gateway Church located in the Sheikh Zayed Road area.

What popular beaches are close to Towers Rotana?

Guests at Towers Rotana can easily visit Blue Marlin Ibiza, Rixos beach and Zoo Beach in the Sheikh Zayed Road area.

What popular natural sightseeing spots are close to Towers Rotana?

Towers Rotana is located in the Sheikh Zayed Road area, which is famous for natural sightseeing destinations such as Al Safa Valley, Dubai Jumeriah Beach and Colored waterfall.

Show more questions
See map
Explore the neighborhood

What people love about Towers Rotana

  • 10.0

    Exceptional
    Location

    "I love the hotel location and facilities"

    Ali

    |

    December 21, 2020

  • 10.0

    Exceptional

    "It is the best hotel in this street."

    Harbi

    |

    November 12, 2020

  • 9.6

    Exceptional
    Staff 

    "Very Good hotel, and very nice staff"

    Ali

    |

    October 11, 2020

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Location score
9.1/10
Service score
8.7/10
Room comfort score
8.4/10
Value for money score
8.2/10
Better than
98
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
95
%
of Dubai properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.6

Excellent
5,855 reviews
Cleanliness
8.8
Facilities
8.2
Location
9.1
Read all reviews >
What travelers say they love:
Big rooms, clean and good location Free parking
Salah from Oman
Group
More about Towers Rotana

More about Towers Rotana

This tower property has more than 300 rooms and offers excellent service with style on par with the Rotana brand name. It is opposite the Dubai International World Trade Center, but it feels worlds away from the noisy trade shows and exhibitions. It is 15 minutes to the beach, Emirates Mall, and the airport. There is a swimming pool and excellent health club. Scheduled shuttle service is available to Dubai Marine Beach Club with nominal entrance fees per person. Towers Rotana is one of the top properties in its class of service, and it has a well-known brand name to back it up.

Show less
Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

28 mentions

Internet

21 mentions

Breakfast

20 mentions

Swimming Pool

12 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Nepali
  • Russian
  • Tamil

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Billiards
  • Fitness center
  • Nightclub
  • Sauna
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
Restaurants on site

Flavours on Two

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Teatro

  • Cuisine: Chinese, Indian, Italian
  • Menu: Buffet

Longs Bar and Restaurant

  • Cuisine: British
  • Menu: Buffet
Location
Sheikh Zayed Road, Sheikh Zayed Road, Dubai, United Arab Emirates, 30430
Exceptional
Location

9.1

Public transportation

  • Financial Center Metro Station
    190 m 3 min walk

Hospital or clinic

  • Dental Center
    320 m

Shopping

  • The Dubai Mall
    1.6 km

Convenience store

  • Circle K
    920 m 19 min walk

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Dubai Mall
    1.6 km
  • Burj Khalifa
    1.7 km
  • Dubai Aquarium & Underwater Zoo
    1.8 km
  • The Dubai Fountain
    1.9 km
  • Dubai Creek
    6.3 km
  • Wild Wadi Waterpark
    11.9 km
  • Burj Al Arab
    12.1 km
  • Ski Dubai
    13.2 km
  • Dubai Miracle Garden
    17.3 km
  • Atlantis Aquaventure Waterpark
    17.9 km

Nearby landmarks

  • Financial Center Metro Station
    190 m
  • Zyara
    200 m
  • Shakespeare & Company
    270 m
  • Al Satwa Park 3
    280 m
  • Dental Center
    320 m
  • Number One Tower Suites
    340 m
  • Emirates Grand Hotel
    390 m
  • The Empty Quarter
    410 m
  • East Wing
    420 m
  • Carlton Downtown Hotel
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee185 AED
  • Distance from city center3.9 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)105 AED
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 375
  • Room voltage220
  • Year property opened2000
  • Most recent renovation2016

Reviews of Towers Rotana from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.2
Location9.1
Room comfort and quality8.4
Service8.7
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (165)
8-9 Excellent (93)
7-8 Very Good (98)
6-7 Good (28)
<6 Below Expectation (22)
Time of the year
Mar - May (88)
Jun - Aug (107)
Sep - Nov (102)
Dec - Feb (109)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (649)
All room types
All languages

Show reviews that mention 

Showing 406 verified guest comments
12345
10.0
Exceptional
Sherryl from Philippines
Family with young children
Club Rotana Premium Room
Stayed 1 night in September 2017

Our Favorite Go-To Hotel in Dubai”

Checked-in on a weekend stay for the Gitex Exhibition. The proximity to the Trade Center is an added bonus, as it is located along the Sheikh Zayed Road where a Dubai Metro would come in handy just two stations away... not to mention the welcoming staff at the Club Lounge. Been here for the third time with my husband and daughter. Miss Marissa welcomed us graciously and have been hospitable and so accomodating. Miss Winnie made sure our evening canapé experience had been so worth it. Miss Generose brightened our day while having breakfast at the lounge the following day and Miss Liza from the Long's Bar made sure our drinks were flowing esp Happy Hours are celebrated during the Oktoberfest. Miss Daryl welcomed us at the reception with glee and Mr. Shankar is always active in providing our much needed bottles of drinking water and made sure our room is clean and the vallet parking staff as well as the bellboys have been so helpful with our luggage. There are many hotels in Dubai but like what I have noticed so far... the Staff at The Towers Rotana will always make your stay truly a memorable one. Good job guys! 💓

Reviewed October 04, 2017

See room deals

9.6
Exceptional
Sherryl from Philippines
Family with young children
Club Rotana - Lounge Access
Stayed 1 night in May 2017

The Staff @ Towers Rotana Make a Difference”

Checked-in on a weekend getaway. Upon arrival we were greeted warmly with all smiles by Daryl and lead us to the 24th Floor where the Club Rotana Lounge is. Muhammad did an impressive job of accomodating my simple requests and provided us with a view of the Sheikh Zayed Road and was kind enough to upgrade my booking to a suite. Marissa, Winnie and Generose from the lounge were so attentive with our orders and were very hospitable throughout the duration of our stay. Long's Bar is located at the basement of the hotel for a night out and a few drinks where Liza and Bryan made us feel at home and made sure our glasses are filled til closing time @0300 AM. Check-out was handled smoothly by Eid and everyone including Shankar who offered bottled waters and made up our room down to the valet attendants were all well-trained, professional, courteous and truly are assets to Towers Rotana. Good job guys! More power to the Management and rest assured me and family will keep on coming back for sure. 💓💕💞

Reviewed May 29, 2017

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10.0
Exceptional
Abdulrahman from United Arab Emirates
Couple
Classic Room
Stayed 1 night in September 2019

As usual Rotana is the best”

Rotana hotels never failed to satisfy my requirement as a guest But Towers Rotana is much better than all the other Rotana properties because of its nightly rate with breakfast that is absolutely commendable. Unlike other hotels with the same or higher rate, this hotel does not sacrifice the food quality and spread regardless of the room rate. This is my favourite hotel in Sheikh Zayed Road

Reviewed September 08, 2019

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10.0
Exceptional
Michael from United States
Solo traveler
Classic Room
Stayed 4 nights in March 2016

Great Location and Professional Staff”

Having lived in Dubai for 5 years, I find the Towers Rotana a perfect location on Sheikh Zayed Road by the metro station and plenty of restaurants. The staff are consistently professional and the hotel is consistently clean.

Reviewed April 04, 2016

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10.0
Exceptional
Shayan from Pakistan
Solo traveler
Classic Room
Stayed 4 nights in March 2019

Excellent And Reasonable ”

ALHAMDULILLAH Best stay ever, got early check in, staff was very very caring, i have no words to describe about Location, what a 360 view from sheikh zayed Road Overall very much satisfied with TOWERS ROTANA

Reviewed March 30, 2019

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9.0
Exceptional
Nikhil from India
Solo traveler
Classic Room
Stayed 2 nights in May 2013

Opulent and Fantastic! ”

Everything!

For a Luxury traveler paying a premium, you get a first rate experience! Great Location, Comfortable and well designed rooms, prompt room service, access to club lounge, great restaurants and bar. They have a very good rooftop pool and pool side bar as well. If you want the Luxury experience in Dubai and are willing to pay for it with a Sheikh Zayed Road location, definitely recommend it!

Reviewed October 29, 2013

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9.7
Exceptional
STUART from United Kingdom
Business traveler
Classic Room
Stayed 5 nights in December 2013

Good Hotel”

Staff, room, location

I travel very extensively with the job that I do and this is the first time I've stayed at the Towers Rotana Dubai. The staff were very helpful and friendly and went out of their way to make sure that I was welcomed and looked after. The room service was excellent but most of all it was the location: I was less than 200 metres from the Financial Centre metro stop which then gave me very easy access to the rest of Dubai. For example, the Burgh Kalifa and Dubai Mall were 1 stop away from the hotel. Overall a fantastic location, great hotel but most importantly the staff, especially the Concierge who was absolutely outstanding.

Reviewed December 15, 2013

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8.3
Excellent
Porntip from Thailand
Business traveler
Stayed 2 nights in February 2010

Review towards Towers Rotana, Dubai”

- Free Shuttle Bus - Breakfast - Environment - Location - Nice staff except receptionists
- Reception Staff (lack of information) different staff provided different info. to the same question, which leaded me to wrong decision making

Since I intended to visit Dubai for work, so I decided to choose Towers Rotana Hotel which is located on the main road of Dubai. In my opinion, the location is its best point because it facilitates me to go to convention hall and other places, both for work & shopping. The room & breakfast are also impressing for their rate. The free-of-charge shuttle bus with fixed schedule is also another good point. However, it will be better if hotel shall provide free-of-charge wireless internet connection. The worst thing of this hotel in my point of view is the information discrepancy provided of reception staff. When I asked a staff about internet fee & validity duration, she told me something, but when I shall pay my bill, another staff told another story. Plus, they also provided different information about shuttle bus time & local-calling charge. It confused me and my colleagues somehow. If the hotel improves this point, it will be perfect for me. Thanks.

Reviewed February 21, 2010

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8.0
Excellent
Siemund from Germany
Couple
Classic Room
Stayed 4 nights in January 2013

good location”

location, friendlyness

location at sheikh zayed road is what we wanted. just a few meters away is the metro station. also not too far away, it the dubai mall, with the aquarium, dubai fountain and the burj khalifa, all attrations we wanted to see. a trip with the hop on hop off bus is a real must, when in dubai, as you learn a lot about the history of dubai, and easily know, the places you have to return to, for more time. staff was very friendly and helped us a lot. room was good, and clean. swimming pool - here we wanted to spent some hours, but the way to the pool you had to leave the hotel, go into another building and then take the lift to the 6th floor. this was a real set-back, and spoiled a bit our holiday.

Reviewed January 27, 2013

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9.6
Exceptional
Danette from United States
Solo traveler
Deluxe Twin Room
Stayed 7 nights in April 2019

Hotel room service is excellent. Hotel is very clean and rooms are spacious”

The hotel is located in dubai downtown. Very close to metro station and has tons of restaurants around the area which is very convenient especially when you want to grab a bite after midnight. The hotel is very clean and quiet as well. I had a very nice view of the Shiek Zayed road. I had a balcony in my road which is an added extra living space. The room is spacious and decorations are very modern. The room service is excellent. They are quick to attend to your requests, the staff are very polite and nice. Checking out is very fast too.

Reviewed April 24, 2019

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8.0
Excellent
abdulaziz from Saudi Arabia
Couple
Premium Room
Stayed 4 nights in December 2014

Big Room With Good Price But...”

The Location , clean Hotel , near by metro station

we have stay 4 nights at towers rotana and we like it, a big room (premium) with good view ( Sheikh Zayed Road ) and good price, but we hear The sound of water over the room, and we hearing the Neighbors, i get Out of the hotel late without charge at 14. it's good hotel

Reviewed December 24, 2014

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9.7
Exceptional
SALIM from Oman
Business traveler
Classic Room
Stayed 1 night in July 2012

Great hotel, best value for money”

Excellent staff service

i recommend anyone to stay in this hotel because of it great location and excellent staff services. the hotel is just located infront of shaikh zayed road. many important places are closer to this hotel such as shopping centres-dubai mall and mall of emirates and sight seen burj khalifa tower. check in and out is easy and fast.

Reviewed July 31, 2012

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8.7
Excellent
Patrick from Germany
Couple
Club Rotana Room Twin
Stayed 2 nights in January 2013

Perfect location for shopping at the Dubai Mall”

Shopping and SIghtseeing

we have stayed 2 nights at the rotana towers. very good location. just a few steps away from the metro and one stop away from the dubai mall with heaps of shopping and sightseeing opportunities like burj al khalifa tower(the highest building of the world which next to the mall. we have booked the club rotana service which would allow you to have a sensational breakfast, free afternoon snacks and cocktails. the hotel also offers free airport pick up and return in a nice limousine car. we would stay there again !! good value

Reviewed January 24, 2013

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9.7
Exceptional
Taryn from Canada
Group
Classic Room
Stayed 2 nights in May 2010

Sweet hotel”

Classy setting that is really close to sites (like the Dubai Mall). Gym and pool were both great.
We really do not have anything negative to say about this hotel.

We were happy we chose the Towers Rotana Hotel Dubai. We received good value for the price, the hotel was easily a 5 star. We have already recommended it to others and will stay there again ourselves. It was very clean, comfortable and the staff friendly and efficient.

Reviewed June 13, 2010

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9.3
Exceptional
Ghaleb from United Arab Emirates
Business traveler
Classic Room
Stayed 1 night in November 2012

Great location near metro station ”

Great location

I stayed at rotana towers for 1 night. I were satisfied for the service and the room. Clean hotel, room size is good and really acceptable and big bathroom. the staff kind and friendly. Great location near metro station and Dubai mall only few minutes. Internet wifi not free which is free in most places hotel not provide it free

Reviewed February 26, 2013

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9.0
Exceptional
Ghaleb from United Arab Emirates
Couple
Classic Room
Stayed 1 night in August 2012

Great location near metro station”

near metro station

i stayed at rotana towers for 1 night. i were satisfied for the service and the room. clean hotel, room size is good and really acceptable and big bathroom. the staff kind and friendly. great location near metro station and dubai mall only few minutes. internet wifi not free which is free in most places hotel not provide it free

Reviewed February 26, 2013

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10.0
Exceptional
Teck from Philippines
Group
Three Bedroom Apartment
Stayed 1 night in November 2018

Great hospitality experience ”

Initially my booking was a three bedrooms unit, due to some reason the room was changed to connecting rooms. They do informed me and asked for my permission , I felt happy for their info because they communicate well with guests before guest arrived . We were offered 1 premium room with connecting another 2 rooms, they also offered us free breakfast and we were happy with this arrangement . During our arrival , we felt welcoming by the staffs and they do allowed us to extend our check til 4 pm before we heading to Abu Dhabi. All The receptionists were great and they do provide a excellent customer service to us. Beside that, the guest services, doorman and housekeeping were friendly and helpful. After a night out we were surprised by the fruits and dessert in our rooms. We enjoyed so much during our stay with Rotana. We hope to stay with them again if we travel back to Dubai in the near future .

Reviewed November 05, 2018

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7.7
Very good
Shadab from India
Family with young children
Deluxe King Room
Stayed 2 nights in December 2014

it was nice comfortable stay ”

location ,pool and breakfast

it was situated in the heart of dubai sheikh zayed road near downtown. dubai mall and burj khalifa is 5 min from taxi but if you are young couples or have elder children you can walk the distance.in our case we took the taxi.instead the burj khalifa is very near to hotel u can't see it from any room because of tall buildings in front of the hotel.overall its a nice hotel with lots of choices of restaurent downstairs on the street.

Reviewed December 23, 2014

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10.0
Exceptional
Thomas from United States
Solo traveler
Classic Room
Stayed 2 nights in November 2012

A very Clean hotel with first Class service”

The Pool, hot tube, gym and location

First Class hotel. They could not have been nicer. They upgraded me to a suite as the hotel was slow. If you like nice swimming pools this is the place. The gym was also very well equipped. Longs bar had good food and service as well. Get down stairs early as the restaurant is very busy. The hotel is very close to the metro stop. I will stay again. Thank you Towers Rotana

Reviewed November 16, 2012

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10.0
Exceptional
kevin from United States
Solo traveler
Classic Room
Stayed 4 nights in November 2013

Plenty of eating, drinking, shopping & sightseeing”

Great room, fitness center/pool, fast service

The hotel was clean and staff were always cordial. My expectations were exceeded when I found the pool was heated and there was a hot tub which after a long day of walking around the city it was nice to sit and relax in the Jacuzzi. Additionally, the fitness center was the nicest one I have ever seen that was part of a hotel, not to mention there was a sauna/steam room. Usually hotel pools close at 10pm, but this one stayed open until 11pm. The in-house restaurant/bar were always busy making it seem like the place to be rather than a dead zone. There were some local restaurants in walking distance but if you really wanted more of a selection of what you wanted to eat, then the Dubai mall is about 10 mins down the road (20 dhs equal to about $7 US) and there are tons of restaurants to choose from. Whether your in Dubai on vacation or business this is a must see city! Great time, however I was amazed at the escorts that were in all the bars/clubs. I was expecting a different atmosphere, but I soon learned what type of environment I was in and had to change my thought process.

Reviewed November 23, 2013

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