Toyoko INN Cebu
Single - Smoking - Room plan Toyoko INN Cebu
Entrance Toyoko INN Cebu
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8.2
Excellent
6.3% this month
/10
(783 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
  • Cebu International Convention Center930 m
  • Asian Orthopedic Spine Institute1.06 km
  • St. James Amusement Park1.22 km
  • Chong Hua Hospital Mandaue & Cancer Center1.36 km
  • Consulate of United Kingdom1.42 km
  • Mandaue City Hospital1.61 km
  • Amosup Seamens Hospital1.95 km
  • Cebu North Bus Terminal2.05 km
  • Cebu Country Club2.52 km
  • Cebu Holiday Gym and Spa2.53 km
  • Newly built in 2017
    Free Wi-Fi

    Toyoko INN Cebu

    Jcentre mall, 165 A.S. Fortuna St. Bakilid, Mandaue City, Cebu, Philippines, 6014 - See map
    "This is a great place and has a nice buffet breakfast included."
    Mark - May 3, 2018
    Excellent cleanliness
    8.5 rating for cleanliness
    Exceptional reputation
    Recommended by 83% of guests
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 104 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 4,078 Cebu properties
    See all rankings
    Cleanliness score
    8.5/10
    Value for money score
    8.3/10
    Location score
    8.4/10
    Cheapest price score
    Better than
    97
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Value for money8.3
    Location rating8.3
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport5.3 km

    Rooms available at Toyoko INN Cebu

    Accessible Twin Room
    Accessible Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Deluxe Twin - Smoking
    Deluxe Twin - Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Premiere Twin
    Premiere Twin
    ...
    • Room size: 29 m²/312 ft²
    • Pool view
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    Premier Twin Non Smoking
    Premier Twin Non Smoking
    ...
    • Room size: 29 m²/312 ft²
    • Pool view
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    Deluxe Twin - Non-Smoking
    Deluxe Twin - Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Double Non-Smoking
    Double Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Twin Room Smoking
    Twin Room Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Room Smoking
    King Room Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Non-Smoking
    Single Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    1 Twin Non-Smoking
    1 Twin Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Toyoko INN Cebu

    • 9.2
      Exceptional
      Location

      "The toilets, well ,very comfortable, location is very convenient."

      Gabriel P.

      |

      June 20, 2018

    • 9.6
      Exceptional
      Cleanliness

      "Clean and comfortable best of best hotel very good!"

      jung S.

      |

      November 11, 2018

    • 10.0
      Exceptional
      Breakfast

      "Everything was fantastic except for breakfast."

      Edward

      |

      December 15, 2018

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    More about Toyoko INN Cebu

    More about Toyoko INN Cebu

    7.2
    Very good

    "FREE AIRPORT SHUTTLE, FREE BREAKFAST, CLEAN ROOMS, CONVENIEN..."

    Kenneth

    |

    April 15, 2018

    An overview

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    What they offer

    9.6
    Exceptional
    Cleanliness

    "Cleanliness, sanitation and prompt service is awesome"

    Behnaz

    |

    August 24, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Simply J's Cafe & Restaurant
    3.8 km Filipino, Italian
    Muvanz Pocherohan and Seafood
    4.9 km Filipino, Seafood
    American cuisine
    American cuisine
    Jazz'n Bluz
    2.5 km American, Asian, Bar
    Rica's
    2.6 km American, Asian, Filipino
    Bad Boys Wingz
    2.8 km American
    Asian cuisine
    Asian cuisine
    Adora's Restaurant
    1.3 km Asian, European
    Pochero Sa Kusina Uno de Cebu
    1.8 km Asian, Filipino
    Matias
    1.9 km Asian, Barbecue, Filipino

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Toyoko INN Cebu from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (783)Booking.com Reviews (4132)
    8.2
    /
    10
    Excellent
    6.3% this month
    Cleanliness8.5
    Facilities7.6
    Location8.3
    Service8.0
    Value for money8.3
    High score for Cebu
    Rating
    9+ Exceptional (132)
    8-9 Excellent (57)
    7-8 Very Good (67)
    6-7 Good (33)
    <6 Below Expectation (63)
    Time of the year
    Mar - May (111)
    Jun - Aug (112)
    Sep - Nov (70)
    Dec - Feb (59)
    All guests (783)
    All room types
    All languages
    Showing 352 verified guest comments
    12345
    4.0
    Andrew from United Kingdom
    Couple
    Deluxe Quadruple Room - Non-Smoking
    Stayed 3 nights in May 2019

    Dirty”

    We had to ask for a different room twice because the first two were infested with cockroaches. And we even saw one small cockroach in the third room but by that time we were too tired and just needed to sleep so we gave up rather than demand to be moved again.

    Reviewed July 12, 2019
    8.8
    Excellent
    Kevin from Philippines
    Couple
    Double Non-Smoking
    Stayed 1 night in May 2019

    One of the best in Mandaue City Area”

    Pros: - Beside J center mall - Easy access to restaurants, activities - Free Wifi and airport transfer - English, Japanese speaking staffs - Good Breakfast buffet menu - Swimming pool with slides - Bar lounge with Nice city view - easy access around the city Cons: - Check in time 4:00pm - Check out time 10:00 am

    Reviewed May 15, 2019
    8.4
    Excellent
    Babette from Japan
    Family with young children
    Double Non-Smoking
    Stayed 2 nights in April 2019

    Nice stay”

    On our first night we have these small thin brown towels, i don’t know if the housekeeping staff mistakenly provide our room with that kind of towel, staff were very nice only the elevator it would takes you time to use. All in all our stay was great and we probably come back again..

    Reviewed May 08, 2019
    8.8
    Excellent
    nida from Philippines
    Family with young children
    Deluxe Quadruple Room - Non-Smoking
    Stayed 1 night in February 2019

    Majority of the guests Japanese”

    Over all stay was good,value for money.The kids enjoyed so much especially with the bathtub where they enjoyed bathing it's just like an airplane accessories lavatory.Mall accessible too and to the Sky Water Park..Food was deliciously great lot of choices.Thank you Toyoko Inn

    Reviewed July 10, 2019
    8.4
    Excellent
    Jufel from Philippines
    Business traveler
    Double - Smoking
    Stayed 1 night in June 2019

    Almost good”

    there was a time when the city do not have water. Toyoko management did not anticipate to provide us with water.

    Reviewed July 02, 2019
    8.4
    Excellent
    Karina from Philippines
    Couple
    Double - Smoking
    Stayed 1 night in June 2019

    Place &facilities are nice. Check in time is too late and check out time is too early.”

    The time of staying there was too short. Cant enjoy the pool because the waterpark opens at 9am and you have to check out at 10am. It would be nice if if you'll make your check in time at 2pm amd check out time at 11am or 12pm

    Reviewed June 21, 2019
    9.2
    Exceptional
    Ka from Hong Kong
    Group
    Double Non-Smoking
    Stayed 3 nights in June 2019

    Exceptional”

    Very nice and the price is good Free shuttle bus between the hotel and the airport is awesome tho I waited an hour Free breakfast - simple and fine , just the food doesn’t come out that fast - too many people eat at the same time and the refilling speed not fast enough Very clean and nice rooms The only drawback is the too little elevators. Only 4 elevators and serving more than 500 rooms. Peak hour I waited 10min before being able to get into it. Overall , both of us are satisfied

    Reviewed June 18, 2019
    5.6
    thomas from United States
    Couple
    Double Non-Smoking
    Stayed 1 night in June 2019

    Typical Japanese’s Style hotel”

    LONG SLOW Check-in Process1. The longest and slowest registration I have had in star rated business hotel, 1 hour line. Ridiculous procedure of phot copying each ID card or passport and then cutting out the copied ID and then stapling it to the reservation page for the staff. Then the rest of the payment and filling out information before receiving your key and checking inot your room. Even in japan whee they love ridiculous paperwork, this Cebu location wins the prize for wasting time upon check in,

    Reviewed June 16, 2019
    3.6
    Analyn from Philippines
    Family with teens
    Superior Twin Non-Smoking
    Stayed 1 night in June 2019

    Aweful service and staff”

    Before I made the reservation they took my credit card information and had given all the informations, because I booked the reservation as a gift for my bestfriend who is leaving for Japan but when she checked in she was told and asked to pay, what a terrible system!!!Plus she was told as well no water for the day,what type of hotel is this????No water???no one can use the pool because there’s no water!And the worst part is I sent a note before I made the reservation and confirmed it but there’s no reply from any of the staff.I completely understand that some are busy but it’s not acceptable to have no response at all on the messages I sent. No proper communication at all to the guest who book online so beware and be careful!Hotel is okay but the service is beyond worst than I ever had compared to several hotels I went into or booked into!!I would never book this place at all!!!

    Reviewed June 09, 2019
    3.6
    Ocean from United States
    Solo traveler
    Double - Smoking
    Stayed 4 nights in June 2019

    Staying in cheap hotel ”

    You will regret to stay there if you expect a hotel service. There is no room service and no restaurant to order in the hotel. Breakfast buffet was a joke and no value. Towels are all old and looked like used ones. They don’t provide big bath towels. Shower is bad. By spending a little money, better hotel with better facilities are available. 24 hours no water in the hotel on top of issues. No early check in, no sitting area in lobby. I will never go back again. It is embarrassing for 500 rooms hotel to operate like that. Checking time is 4pm no exception. I couldn’t get my money back after staying there for 1 hour. You can not order food because there is no restaurant in this hotel. Breakfast buffet was awful, the only meat was bacon, all cheap veggies, hot or cold. You will regret staying there. BAD CHEAP HOTEL

    Reviewed June 08, 2019
    4.0
    Peter from Australia
    Solo traveler
    Double Non-Smoking
    Stayed 1 night in April 2019

    Bad Management”

    Even though I booked and paid for a larger room, I was given a small room. When I spoke to the staff about it, they were quite rude and said everyone gets a small room regardless of what you book unless you are travelling with a family. Also check-in time is not until 4pm and you have to be out by 10am, this is way out of line with other hotels in the Philippines which are 2pm to 12 noon.

    Reviewed May 22, 2019
    10.0
    Exceptional
    Regino from Australia
    Family with young children
    Deluxe Quadruple Room - Non-Smoking
    Stayed 5 nights in January 2019

    Very satisfied”

    The location, the price , the free shuttle to and from the airport.. Beakfast is very sufficient. Very convenient location , the j mall is within this hotel building. Access from the hotel to the mall. Diffinitely coming back . The staffs are amazing ! They’re always there to help you.

    Reviewed February 03, 2019
    9.6
    Exceptional
    Mernette from Philippines
    Solo traveler
    Double - Smoking
    Stayed 3 nights in January 2019

    Exceptional”

    Location is close to the airport. Good facilities. Have so many establishments nearby. Nice pool with a good view of the city. Elevator takes a long time though and there's not much selection of food for breakfast.

    Reviewed January 17, 2019
    8.0
    Excellent
    Darryl from Philippines
    Couple
    Double - Smoking
    Stayed 1 night in December 2018

    Good location”

    Had a nice stay and convenient location right at J Mall in Mandaue. Rooms are spotless and bed very comfortable. Great bathroom and breakfast. One of the reasons we decided to stay was the free airport shuttle. Only negative was impossible to use the airport shuttle. No one knew when it was going and definitely not available when we needed to go at 8 am so had to take taxi.

    Reviewed December 19, 2018
    9.6
    Exceptional
    Raphael from Philippines
    Group
    Deluxe Quadruple Room - Non-Smoking
    Stayed 1 night in November 2018

    Exceptional”

    Very clean and comfortable accomodation. Would definitely stay here again. Would have been a perfect rating of 5 all stars if not for the electrical problem that occured at the 16th floor which caused us to change rooms.

    Reviewed November 21, 2018
    10.0
    Exceptional
    Ross from Australia
    Couple
    Double - Smoking
    Stayed 2 nights in November 2018

    The best of large chain hotels”

    Very helpful. Very clean. Very handy ( to Mandaue and Mactan Airport ). All very Japanese !! Even to the kitchen staff all getting together at 9am to yell their thanks to you in unison. Just far, far too cute for words. Great facilities. Even a Water Park with pool and slides and such next door. Even a shoe cleaning machine and a Bar in the lobby area on the 6th floor. Very helpful staff and hotel policies. They'll look after your luggage for a few hours or days if needed. Well worth the 500 peso Membership Card, which allows late and early check out/in and discounts on room rates. And the card works as a room key card. Very happy at the Toyoko.

    Reviewed November 18, 2018
    8.0
    Excellent
    frank from Ireland
    Couple
    Double - Smoking
    Stayed 1 night in November 2018

    Better than expected”

    lots of negative reviews on this Hotel , was thinking of cancelling my booking . The Hotel turned out to be quite good . Small toilet in room but very adequate, hot water , good rain shower . Kettle coffee and sugar supplied in room . Slippers provided Good size flat screen TV Air Con worked good Hair dryer. Check in and check out very fast , very efficient. No problems with elevators. Lots of shops in the Mall under the hotel . Something I hadn't seen before, a TV monitor over the door of each elevator in the lobby area .

    Reviewed November 16, 2018
    10.0
    Exceptional
    JOANNA from Philippines
    Family with teens
    Stayed 3 nights in June 2018

    THE BEST JAPANESE CHEAP HOTEL”

    I love the hospitality, cleanliness delivered, facilities are well maintained, CCTV monitoring for the entire inn. I will always choose Toyoko Inn Cebu and all the other branches around world. Exceptional Basic Hotel with so much potential that never disappointed us.

    Reviewed November 15, 2018
    10.0
    Exceptional
    Jeanie from Philippines
    Group
    Superior Twin Non-Smoking
    Stayed 1 night in September 2018

    Japanese standard hotel”

    I already wrote my Pro review, this is my con review. 1. Elevators were useless, it took 10mins to wait for the superslow elevators. 2. Reception is on the 6th floor, no office on the ground floor. 3. Until 2200 you will hear the club on the 13th floor. 4. From 0800 til 1800 you will hear the kids in the water park on the 6th floor. 5. Breakfast buffet is bland. 0630 til 0900 only. 6. If you're on the 8th or 7th floor, take the stairs to the 6th where the breakfast is. Quicker than waiting for the elevator. 7. Security is lax, guard doesn't pay attention whose coming or going. Additional Pros 1. Free shuttle every hour hotel to airport. 2. Grab & Taxis are familiar with the property. 3. Hot water & water pressure is strong & simply devine. 4. Self service, speedy washing machines, 5php per function.

    Reviewed September 25, 2018
    9.6
    Exceptional
    Jeanie from Philippines
    Group
    Superior Twin Non-Smoking
    Stayed 1 night in September 2018

    Japan in The Philippines ”

    Japanese standards, organizational facilities never fail to impress. The room is good sized, big beds where you can store your luggage underneath. Bathroom is small but complete, a bathtub, a toilet with a bidet, and amazing water pressure with steady hot water. Not much of a view from the window but its OK. The hotel is connected to the J Mall, there's also two 24hrs shops, a BDO bank, 3 fast food shops outside. A 24hrs Jolibee at the crossing. The staff are dressed in Japanese housekeeping uniforms & are very friendly & efficient. Overall a very nice & convenient place to stay.

    Reviewed September 25, 2018
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    Toyoko INN Cebu
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