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Built in 2018, EL Navi Surftown is a distinct addition to La Union and a smart choice for travelers. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
At EL Navi Surftown, the excellent service and superior facilities make for an unforgettable stay. To name a few of the property's facilities, there are free Wi-Fi in all rooms, daily housekeeping, car park, room service, family room.
Guests can choose from 10 rooms, all of which exude an atmosphere of total peace and harmony. The property's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make EL Navi Surftown the perfect base from which to enjoy your stay in La Union.
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EL Navi Surftown
En uygun ücret!
value for money”
pros: near to the beach, near to all good restaurant. value for money, with parking, good food and with breakfast! highly recomended!
Lost room key!”
Staff lost our room key. We can lock our door but we have to call the staff to use some card of a hard paper to force open the door. There was no apology from the staff. One of the staff was even irritated when i kept asking where the key is. Location is good but staff should probably undergo customer service training!
No electricity and water supply”
The place was good, however, when we arrived, there's no electricity and water supplier which annoys us as we want to take a bath after a long day at the road. I have faith that they are working on it. I also want to thank the owner as he is so kind to honor the booking I placed with incorrect dates. Staffs are kind and very accommodating 👍🏻
I got to sleep in El navi twice and I must say the staff, ambiance, location, money, and food are really great.
Good place to stay”
Room is clean. The place is near major landmarks. Parking is limited though.
The good offsets the bad”
Bad: - Probably not El Navi's fault but, the published price was 3,700, upon payment confirmation I was charged 4,700! - Three bunk beds were jammed into a small room, we had to figure out how to get into the beds. They seriously need to manage the space better for the barkada room. Other rooms look spacious. - The barkada room has a make shift lock. The door leading to the dorms have a lock that does not work. They have small lockers to secure belongings. - Just one bathroom for their dorms, that would be more or less 16 people. We were just lucky it wasn't full house when we booked. And now the good... - The aircon actually does its job, had a goodnights sleep - The double decks are spacious, nice and sturdy, not cheap! - Linens smell fresh - Interior is tastefully decorated, ambiance is great - The restaurant down stairs serves great food, coffee and milktea! Meals are very affordable. We didn't mind eating there for most of our stay. This is probably the biggest redeeming factor next to the fresh linens haha. - At first, the staff looked clueless when handling our concerns (stated in the BAD section), probably lacked sincerity in customer service (yes, this is a bad BUT)... they were considerate and made adjustments - Very near hangout spots in Urbiztondo Will probably book here again but I'll be sure NOT to book the same room.
You're paying for the location”
To manage expectations - Breakfast is a cup of cereal and thin slices of fruits. The room is not spacious but the location is great.
Good day! I would just like to share what happened to the booking I had last weekend, I booked a barkada room at El Navi Surftown in San Juan La Union. We left Makati last Friday at around 5:00PM and encountered traffic because it was rush hour in the city and arrived El Navi around 12:30AM. It really was not a good experience for us, we were all exhausted from our trip, we all expected that we will be able to check in smoothly, but to my dismay, the moment I arrived at the front desk, no one was there to assist me and there was a note saying: "Guests will no longer be accomodated after 9:00PM" and waited for almost 2 hours thinking of other options since it was already late. But good thing the Barista arrived to assist me, but he was not familiar with the rooms and gave whatever room was available that could accomodate us, but not exactly what we paid for. It was very disappointing. Despite the bad experience I still commend the barista who helped us since it won't be easy to find
sorry for the inconvenience mam but i must say that upon booking we have a clear instruction that check-in time is from 2-6 pm only hence we don't have a front desk on duty. Rest assured we will improved our customers to our future customers
A Party of 9”
We were a big group trying out this newly built 1 year old hostel. If you are looking for cheap accommodations with a great location then this is the place to be. It's a place to sleep and rest while you are out the whole day. The only cons is that breakfast is only cereal and fruits, no water dispenser so you need to go to the restaurant and ask for drinking water. Dormitories have only 1 shared restroom and 1 shower per floor.
Surf hotel to cater to your thirst for drinks.”
Excellent roadside location. Great food and reasonably-priced drinks and beer.
I booked one bed in an 8-bedroom dormitory, I'm the only one in the bedroom”
Provide lock for the bedroom with keys for every guest. Provide lockers for travellers.
Poor costumer service”
it took us awhile to checkin. All staff does not have customer service skills. They are more focus on their restaurant vs hotel. Bathroom is not clean all they did was spray airfreshner. Worst part was their breakfast a coffee shop does not serve coffee for their guest’s free breakfast. Very minimal serving(omelette,cereals and not so fresh fruits) NOT RECOMMENDED.
i think you must look for a five star hotel sir. Our coffee is a specialty coffee and if im not mistaken you know prices of specialty coffee. Our breakfast is only complimentary for a bed price of 640.00. Try to understand us.
The other room we rented didn’t have airconditioner. Breakfast wasn’t “that” okay. I suggest u change your breakfast menu. We can hear noises inside the room. But it’s a good location tho.
Good Location and Foods are delicious.”
The toilet and showeroom is clean. The room is good and they provided towels. The staffs are friendly.
El Navi is one of the good hostels around the area. Although there was only 1 bathroom for the dorms, it was still a great experience. We were able to meet new friends and enjoy our stay. The worst part about it would be that there are no staff at night, and on Saturdays, LU can be a bit wild — someone puked on the sink in the bathroom and it was just horrible since it clogged the sink. But the moment we all woke up from a good night’s sleep, the puke was gone and I am very thankful for the one who had to clean that up.
I would have given this 1star for value of money but gave 2 stars only because, it’s already one of the cheapest yet decent around. The room is clean but not that spacious. Free breakfast is not a delighter for hotels/inns anymore, it’s already accepted as standard. To kick up a notch, breakfast could have been better. It was just a standard inn thus, nothing much about the facility except for their resutaurant. That, I can stay is a good one. Though, a lil bit pricey. Location, easy to locate.
Satisfied customer ”
Room was good. But the but the free breakfast was only cereals very slow serving we wait for 2hrs for our breakfast.
Expensive for its quality”
When we arrived, the room was clean but the restroom was not. Mapanghi yung restroom even after they cleaned it :(
we are sorry for the inconvenience mam but rest assured we will provide a good service. thank you for staying
Quick family gateway ”
We stayed here for 1 night only with 6 adults and 1 toddler to a family suite room. The place looks nice and location was just along the road and easy to find (we used waze, of course). Their checkin is strictly at 2pm and if you arrived early they will not accomodate you so better go somewhere else or eat lunch before checking in. Here are the pros and cons of our stay. Pros: The place looks nice and instagramable. Food here was fine. They serve bfast, lunch & dinner. Fast service. Our room fits us with dinning table, toaster, hair dryer, electric kettle, cable TV, mini ref. They provide clean towels. Cons: Our room smells old. We also did request to clean the toilet seat as it has stain. Free bfast was just couple of fruits and cup of cereals so you have to order rice meal if you want to be full. Location is a 5min walk to the surfing spot and gimmiks at night. Not a beach front but is fine. Limited parking. Some of their staff is not accommodating and snobby.