2015
Excellent 8.3
Based on 532 reviews

Recent customer comments

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Excellent



based on 532 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 8.1
  • Food and dining 7.3
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Marion from Australia
Couples
Deluxe King
Stayed 1 night in December 2015
Perfect for over night stay
Conveniently close to station for airport . Quiet room. Very clean and comfortable.
Reviewed December 26, 2015

S from Thailand
Solo travelers
Deluxe Queen
Stayed 1 night in December 2015
Happy holiday start
Bed bath quietness
Successfully stress free
Reviewed December 26, 2015

Chuen from Hong Kong
Business travelers
Deluxe King
Stayed 4 nights in December 2015
Everything was as expected
Location, comfortable bed and free internet
No complaint so it's good.
Reviewed December 24, 2015

Anh from Australia
Families with young children
Deluxe Twin
Stayed 1 night in December 2015
Need swimming pool
Close to City
Good
Reviewed December 23, 2015

Po from Hong Kong
Couples
Stayed 3 nights in December 2015
Good location, comfort hotel
Just next to the railway station, very convenient to travellers; good food in breakfast with free take-away service; comfort and spacious room.
It was great to have chosen Jen Hotel which is just located next to the railway station, when I took the train from Gold Coast. A short walkable distance to CBD where you have all the spots and places to visit. Quick and early check-in with pleasant staff giving all the details and suggestions for your travel. Good food provided in breakfast, with free take-away service offered. I would certainly stay in Jen Hotel elsewhere!
Reviewed December 22, 2015

Haw from Singapore
Families with older children
Deluxe King
Stayed 3 nights in December 2015
Value for money
Location, cleanliness & politeness
Comfortable stay at hotel. Breakfast was good, with take away available after you have finished your meal. Internet was available throughout the hotel.
Reviewed December 14, 2015

Rebecca from Australia
Couples
Deluxe King
Stayed 1 night in December 2015
No balcony and expensive parking
The bed
The only good thing was the bed which was amazing. No balcony, no aircon below 19dhrees and $30 a day for parking i top of the room price!
Reviewed December 14, 2015

Haw from Singapore
Families with older children
Deluxe King
Stayed 2 nights in December 2015
Comfortable stay
Politeness of staff, food & cleanliness
Stay was comfortable.Location of the hotel was within a comfortable 10 min walk to Queen St pedestrian mall. What I liked was the hotel policy where they allow diners to "take away" food after their meal --something I have not encountered before. Internet is available throughout the hotel. Do note that check out time is 11 am instead of the usual 12 pm noon. Pillows were a bit soft..perhaps i am not used to it
Reviewed December 13, 2015

Teeraporn from Thailand
Couples
Deluxe King
Stayed 2 nights in December 2015
Good location
Location, spacious room and fast free wifi
The room is modern and spacious for two people. The bathroom is in need of renovation.
Reviewed December 13, 2015

Terence from Australia
Couples
Deluxe Queen
Stayed 4 nights in November 2015
Jen Hotel stay
Excellent location and service
Very enjoyable
Reviewed December 05, 2015


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