Excellent 8.9
Based on 8440 reviews

Verified traveler reviews

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based on 8440 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 9.3
  • Room comfort and quality 9.0
  • Service 8.9
  • Value for money 8.4
  • Food and dining 8.3
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Julie from Australia
Deluxe Twin Towers View
Stayed 2 nights in April 2014
Very central to shopping
position,view and facilities
Reviewed April 17, 2014

Mingming from China
Solo traveler
Deluxe Room Twin
Stayed 1 night in April 2014
excellent service, the hotel gets a bit old now
friendly stuff, location.
As said previously
Reviewed April 16, 2014

Ping from Malaysia
Deluxe Twin Towers View
Stayed 3 nights in March 2014
Nice, Clean, Comfy.
Nice, Clean, Comfy
The place is superb!! Selected for an exhibition at KLCC. Near to shopping area, convenient. the staff is helpful and friendly. the food is superb!!
Reviewed April 16, 2014

Adam from United Kingdom
Business traveler
Traders Twin Towers View Twin
Stayed 1 night in April 2014
Good stay
The club level is worth extra, nice staff and clean
Booked this through Agoda, had additional things I needed at hotel. Very large mix up with staff over this but finally after many phone calls this got sorted and they redeemed themselves. The club level is worth the extra, nice club facilities and splendid view of PETRONAS. Staff performance on site is very good. Busy hotel because of convention centre but nice stay.
Reviewed April 16, 2014

Martin from United Kingdom
Deluxe Room
Stayed 2 nights in March 2014
First Class Stay
Location, Professionalism, Style
After staying here for two nights and having stayed in previous years the hotel has improved no end, the check in/out is top draw and very efficient. The staff are tentative throughout the hotel, the décor is very clean. The one draw back was one individual serving us in the restaurant which was on the pricey side but beautiful food, we did not allow this to effect us though as the hotel is first class. Will certainly return.
Reviewed April 16, 2014

Iskandar from Singapore
Business traveler
Deluxe Room Twin
Stayed 2 nights in April 2014
it was superb only the room keep tripping
next to the convention centre and shopping mall.
My stay was a good one the only issue while staying there is the room keep having a power trip every time i turn the aircon was on.
Reviewed April 15, 2014

Dominik from Germany
Business traveler
Deluxe Twin Towers View
Stayed 2 nights in April 2014
Nice room with good view
View Pool Bathroom. Do you need more?
Room was perfect. Very good swimming pool. Waiting time for elevators excessive. Housekeeping could be more efficient.
Reviewed April 14, 2014

Joel from Philippines
Family with teens
Deluxe Twin Towers View Twin
Stayed 1 night in April 2014
Breathtaking view of Petronas Towers
Awesome view, accomodating staff, & excellent location
We had a wonderful stay at the hotel. An overnight stay is just not enough. We would surely be back & we'll be happy to recommend this hotel to our friends & relatives who are planning to visit malaysia.
Reviewed April 14, 2014

Jasmine from Malaysia
Deluxe Twin Towers View
Stayed 2 nights in November 2013
Romantic. Good Location.
Night Viewing. Enjoy Viewing. Beautiful Viewing
Good and Nice. Enjoyable.
Reviewed April 13, 2014

Fraser from United Kingdom
Solo traveler
City View Suite
Stayed 2 nights in March 2014
Good staff, hotel let down by the poor layout
Average hotel, with good friendly staff, lacking a decent quiet bar, the sky bar for a supposed top night spot was a complete disappointment. Have stayed in better hotels in KL.
Reviewed April 10, 2014


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