Book Now: Traders Hotel by Shangri-La

Excellent8.9
Based on 9178 reviews
95% would recommend to a friend

Verified guest reviews

Agoda Reviews (9178)
Booking.com Reviews (5023)

8.9

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Excellent
based on 9178 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 9.4
  • Room comfort and quality 9.0
  • Service 8.9
  • Value for money 8.4
Excellent
based on 1297 reviews
  • Cleanliness 8.9
  • Facilities 8.3
  • Location 9.1
  • Room comfort and quality 8.7
  • Service 8.6
  • Value for money 8.1
Excellent
based on 4061 reviews
  • Cleanliness 9.2
  • Facilities 8.9
  • Location 9.4
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.5
Excellent
based on 1195 reviews
  • Cleanliness 9.1
  • Facilities 8.7
  • Location 9.3
  • Room comfort and quality 9.0
  • Service 8.9
  • Value for money 8.5
Excellent
based on 1276 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 9.5
  • Room comfort and quality 9.0
  • Service 8.9
  • Value for money 8.4
Excellent
based on 666 reviews
  • Cleanliness 9.3
  • Facilities 8.9
  • Location 9.5
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.6
Excellent
based on 683 reviews
  • Cleanliness 9.1
  • Facilities 9.0
  • Location 9.3
  • Room comfort and quality 9.0
  • Service 8.8
  • Value for money 8.5
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8.0
Ong from Singapore
Business traveler
City View Suite
Stayed 2 nights in August 2017
Good location and nice room”
Good location and nice room
Reviewed August 26, 2017
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7.2
Antonio from Italy
Business traveler
Deluxe Room Twin
Stayed 3 nights in August 2017
A used-to-be the best hotel in KL”
Still good value for money but this hotel is in continuous decline. This time my non-smoking room smelled cigarettes. I understand hotels do not choose guests (guests choose hotels) and if guests are rude and smoke in the room, one cannot blame the hotel. Yet, what was the cleaning service doing?
Reviewed August 22, 2017
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10.0
Nurliyana from Singapore
Couple
Deluxe Twin Towers View
Stayed 2 nights in December 2016
Staff are very welcoming!”
Complimentary birthday cakes and decoration for our room! Celebrating my husband birthday. Will definitely come again!
Reviewed August 19, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 21, 2017
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10.0
Nurliyana from Singapore
Couple
Deluxe Twin Towers View
Stayed 2 nights in January 2017
KLCC views was wonderful!”
Went on my birthday and anniversary celebration. Our beds were decorated with balloons and rose petals Oh! complimentary cakes and chocolates to celebrate my birthday and anniversary! Love it!
Reviewed August 19, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 21, 2017
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10.0
Charles from Australia
Couple
Traders Club Room
Stayed 2 nights in August 2017
Exceptional”
We have stayed at Traders Hotel each time we visit KL. This has been our 4th visit and we have enjoyed the wonderful Traders hospitality on each occasion. We will continue coming back.
Reviewed August 19, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 21, 2017
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10.0
Mabel from Australia
Couple
City View Suite
Stayed 2 nights in July 2017
Very nice hotel”
We stayed at a suite which is very spacious. Enjoyed breakfast and afternoon tea at the Lounge, excellent view of the Towers. The hotel provides free buggy ride to KLCC. It's not far and we walked back to the hotel. Enjoyed the swimming pool and gym.
Reviewed August 19, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 21, 2017
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8.8
Tuck from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in August 2017
Great Location ”
Very friendly staff, and helpful. Even at midnight, the friendly staff had extended help, going extra mile to attend to calls.
Reviewed August 18, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 21, 2017
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8.0
kaiho from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in June 2017
Good location”
can get most of everything here. travelled for fair. just walk down to reach
Reviewed August 16, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 18, 2017
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8.0
Chien from Taiwan
Business traveler
Deluxe Room Twin
Stayed 6 nights in July 2017
Convenient Fresh Clean”
Very convenient location, matching for traveling, business. But looks the carpet cleaning not done everyday for longer stay room! It is upset!
Reviewed August 15, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 15, 2017
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8.8
Lo from Malaysia
Couple
Deluxe Twin Towers View
Stayed 1 night in August 2017
Marriage proposal”
Excellent view of KLCC.
Reviewed August 14, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 15, 2017
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10.0
Mohammed from Malaysia
Family with young children
City View Suite
Stayed 5 nights in July 2017
Great Suite”
We got upgraded to the suite facing the park & KLCC, just awesome & the family loved it, thanks!
Reviewed August 14, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 15, 2017
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9.2
Sherif from Egypt
Couple
Deluxe Room
Stayed 4 nights in July 2017
great location and breakfast”
Very nice breakfast. Free buggy service to the twin towers. you may get free upgrade if you are honeymooner.
Reviewed August 07, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 07, 2017
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8.0
Pattharaporn from Thailand
Couple
Deluxe Twin Towers View
Stayed 1 night in August 2013
Very good”
Nice view good location
Reviewed August 05, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 07, 2017
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10.0
Steven from Malaysia
Couple
Deluxe Room
Stayed 1 night in June 2017
Exceptional”
nice
Reviewed August 05, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 07, 2017
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10.0
Amirul from Malaysia
Couple
Deluxe Garden View
Stayed 1 night in July 2017
Garden Deluxe Room”
Me and my wife spent the night here after our solemnization ceremony. We got upgraded to a suite on the 18th floor facing KLCC by the reception at no extra costs. A chap named Izzaidi if i'm not mistaken. Hats off to you my friend, and thank you for making our stay memorable.
Reviewed August 02, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 07, 2017
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6.0
Adelene from Malaysia
Business traveler
Deluxe Room Twin
Stayed 1 night in July 2017
Not bad”
Not bad
Reviewed July 28, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 01, 2017
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8.4
Antonio from Italy
Business traveler
Deluxe Room
Stayed 7 nights in July 2017
Declining but still good”
I have been a guest in this hotel for years and the quality is slowly but steadily declining. The bar is particularly disgraceful. Yet, it is still good value for money.
Reviewed July 27, 2017
Dear Guest, Thank you for sharing your review with us. We regret your experience and will take the necessary steps to improve on our guests’ satisfaction. We appreciate your feedback and we hope to serve you better in the near future. Kind regards, Christian Nannucci General Manager
Responded August 01, 2017
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9.6
Tuck from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in June 2017
Great location, hospitality by hotel ambassador ”
Hotel has made available a baby stroller for our use during the stay, thanks for the hospitality
Reviewed July 26, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded August 01, 2017
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9.2
Suhailah from Australia
Couple
Deluxe Twin Towers View
Stayed 7 nights in July 2017
Would definitely be back”
This is my second time staying at Traders while I was in KL. It did not disappoint me the first time nor did it disappoint me the second time I was here with my partner. Staff and service was great. Food that was served for room service and breakfast was great, there was quiet a few of varieties and all was delicious. The only down side was the porters outside of the hotel as we were waiting looking confused searching for our uber to arrive (which we had to cancel 4 times due to timing and directions of the property). We had to attend a wedding that day and it was very inconvenient that we had to cancel 4 ubers and got me frustrated and having the porters looking at us and not approach us asking if we were ok or if they could be at any of our assistance (what they should be doing). There was 3 staff outside 2 was talking among each other while the other staff was struggling carrying/ storing guest's luggage bags in a room. The security did not say anything and just stood there. I was very disappointed by the service that no one came up to us. My partner went into the foyer and went to the concierge and had asked they that was there if we could get a taxi. Not even a second were provided a taxi and was taken to our destination (mind you the taxi driver was very poor with direction and did not know where the destination was). We had to use waze around KL to get to places. Other then the down side the hotel, we were very pleased and impressed with everything. Our room viewing the KLCC twin tower was spectacular. We would definitely be back and hope that the porter would pay more attention.
Reviewed July 21, 2017
Dear Guest, Thank you for sharing your review with us. We regret your experience and will take the necessary steps to improve on our guests’ satisfaction. We appreciate your feedback and we hope to serve you better in the near future. Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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7.2
Jun from South Korea
Business traveler
Twin Towers View Suite
Stayed 1 night in July 2017
dermatitis...”
It was great location and fantastic view but I got contact dermatitis from sofa pillow. I think the smoking room was not clean so if you are sensitive skin, choose non smoking room. Any how all staffs are very kind and helpful.
Reviewed July 20, 2017
Dear Guest, Thank you for sharing your review with us. We regret your experience and will take the necessary steps to improve on our guests’ satisfaction. We appreciate your feedback and we hope to serve you better in the near future. Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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9.6
Wong from Malaysia
Couple
Deluxe Room
Stayed 1 night in July 2017
Exceptional”
Excellent hotel in all areas. Good location, services, facilities in relation to the charges and etc. Highly recommended to all my friends and relatives.
Reviewed July 20, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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9.6
Qiaolin from Singapore
Couple
Deluxe Room
Stayed 2 nights in July 2017
Great location and value for money”
Perfect base to explore the central of KL - lit sheltered overhead walkway to Pavillion shopping mall (10mins), sheltered walk to KLCC/Twin Towers (5mins) - or free buggy ride if weather permits. Nice clean room and facilities, with an excellent spa and rooftop pool with a perfect unblocked view of the Twin Towers.
Reviewed July 20, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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7.6
Erma from Malaysia
Couple
Traders Twin Towers View
Stayed 2 nights in July 2017
Very good”
A bit frustrated with the swimming pool size n location. Not family friendly at all.
Reviewed July 18, 2017
Dear Guest, Thank you for sharing your review with us. We regret your experience and will take the necessary steps to improve on our guests’ satisfaction. We appreciate your feedback and we hope to serve you better in the near future. Kind regards, Christian Nannucci General Manager
Responded July 19, 2017
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8.8
Tomonori from Thailand
Family with young children
City View Suite
Stayed 2 nights in July 2017
Excellent”
Good choice..We enjoy our stay. Staff are kind.
Reviewed July 15, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 19, 2017
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8.4
Tat from Singapore
Business traveler
Deluxe Twin Towers View Twin
Stayed 1 night in July 2017
Excellent”
Great location to convention hall
Reviewed July 15, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 19, 2017
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9.6
anna from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in July 2017
Awesome”
I think almost everything about this place is awesome. Lucky enough, I was given a room with a direct view of the twin tower and gardens. It was a superb and stunning view , a memorable stay that I would definitely recommend to other people. Notwithstanding, I think they should make the room service dining menus more variety. The choices of foods offered were scarce and I paid MYR19 for a 'ready made' mocha, pressed from the machine, rather than a handcrafted mocha drink. That was pretty annoying. Overall, the place was exceptionally good.
Reviewed July 11, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur and for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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9.2
nathalie from Thailand
Group
Deluxe Room Twin
Stayed 1 night in December 2013
enjoyed ”
love the bar and the pool there the room was also nice. a great choice to stay here
Reviewed July 10, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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9.2
David from Indonesia
Family with young children
City View Suite
Stayed 3 nights in June 2017
Nice staff especially staff in Traders lounge..Goo”
Buggy driver should be improve their politeness...no smile and kind of rude in my point of view
Reviewed July 07, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 10, 2017
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10.0
Nittha from Thailand
Solo traveler
Deluxe Twin Towers View Twin
Stayed 1 night in June 2017
good”
good
Reviewed July 03, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 07, 2017
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7.2
Chong from Brunei Darussalam
Family with young children
Deluxe Room
Stayed 2 nights in June 2017
Great Location”
Blood stain on the pillow case. Even I had request to make sure the bedsheet is clean and changed to a new set before i check in.
Reviewed June 30, 2017
Dear Chong, Warmest greetings and thank you for sharing your feedback with us. We sincerely regret for the experience and it is certainly not our usual standard of delivery. Cleanliness throughout the hotel is of utmost priority and we are dismayed to hear of such incident. Nevertheless, I will personally address your feed-back with team for immediate improvements. We truly value your patronage and look forward to welcoming you back. Kind regards Christian Nannucci General Manage
Responded July 11, 2017
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8.4
Suk from Indonesia
Couple
Deluxe Twin Towers View
Stayed 2 nights in June 2017
Excellent”
Excellent View and good staff service. But TV in the room is relatively small.
Reviewed June 28, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 07, 2017
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9.2
Hup from Malaysia
Couple
Deluxe Room
Stayed 1 night in June 2017
Comfortable and nice”
It's definely good especially view of swimming pool and sky bar.
Reviewed June 26, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 07, 2017
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10.0
Clinton from Singapore
Family with young children
Traders Club Room
Stayed 4 nights in June 2017
Great consistent experience ”
Great location and staff that remember you.
Reviewed June 18, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 07, 2017
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10.0
Melinda from Singapore
Family with young children
Deluxe Twin Towers View
Stayed 1 night in June 2017
Exceptional”
really nice view of the twin tower. Just what i have imagined. Best hotel stay ever
Reviewed June 18, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 07, 2017
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8.0
See from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in June 2017
Always my first choice”
great location, friendly service...
Reviewed June 18, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 10, 2017
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9.6
RENY from Singapore
Couple
Twin Towers View Suite
Stayed 1 night in June 2016
Highly recommended ”
Near to KLCC, staffs was very helpful and professional. Checking in and out was a breeze. Bed was very very comfortable. Room size was just right for us. I like the spacious bathroom too. Well maintained by far.
Reviewed June 11, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 10, 2017
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8.8
Stephen from New Zealand
Couple
Deluxe Room
Stayed 4 nights in June 2017
The best experience we have had in KL.”
We checked in and went up to our room and were a bit unhappy to be right next to the elevator?! Not a biggie and the guest services team rectified the problem and let us chose another room which was really quiet. The location is excellent as is the in room dining, rooftop bar, restaurants and rooms. The staff all seemed very knowledgeable and attentive.
Reviewed June 07, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 10, 2017
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10.0
YOURI from South Korea
Business traveler
Twin Towers View Suite
Stayed 1 night in June 2017
Great location. Nice room.”
Was great stay. Near to KLCC. View was good. Park is right next to the hotel so can jog in the morning. Food was nice (breakfast).
Reviewed June 07, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 10, 2017
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7.6
Maria from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in June 2017
Great Location”
Pros: -good location just a walking distance to suria klcc and petronas. but if you're not up to walking, they have a free ride called buggy every 10min going to and from hotel to suria. - breeze check in and check out - our room was full of rose petals in celebration of our anniversary - they gave me a flower and chocolate upon check in and 2pm check out time since we arrived at 5pm - nice and warm pool with a great view of the petronas twin towers - unlimited water bottles - welcome lollipop for our lil one Cons: - swimming time is only until 7pm and beyond 7pm kids not allowed at sky bar even if you wanted to eat there. First hand experience, my husband was taking pictures and we ordered fries but served after 7pm then we were told to leave once we're done eating. - our room was made up but not vacuumed.
Reviewed June 06, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 10, 2017
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10.0
CHUN from Hong Kong
Couple
Deluxe Twin Towers View
Stayed 2 nights in April 2017
Good location”
The location is very convenient with gym rooms and swimming pool
Reviewed May 29, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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8.4
Keng from Singapore
Couple
Traders Twin Towers View
Stayed 1 night in May 2017
Excellent”
Great view of Twin Towers!
Reviewed May 28, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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2.0
ANIS from Malaysia
Business traveler
Deluxe Twin Towers View
Stayed 2 nights in May 2017
Stupid staff”
Try to book via agoda but the payment must made to hotel. Might aswell book directly from their hotel website. Their duty manager also cant handle urgent request. Only revert after check in timing. Overall 5 star hotel but 1star services. 3star hotel doing much more better than them.
Reviewed May 22, 2017
Dear Guest, Thank you for sharing your review with us. We regret your experience and will take the necessary steps to improve on our guests’ satisfaction. We appreciate your feedback and we hope to serve you better in the near future. Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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Traders Hotel by Shangri-La
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8.8
Mohankumar from India
Family with young children
Deluxe Twin Towers View
Stayed 1 night in May 2017
Absolutely stunning view”
I stayed at this hotel only for the View of Petronas Towers and no other reason, I booked a room with the view of these twin towers and I should say I am not all disappointed. It was exactly as expected. I couldn't go to the Skybar as we had to babysit. The hotel has a complimentary wifi and shuttle to Suria KLCC mall. Those who wish to sink into the amazing view should definitely stay here.
Reviewed May 21, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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10.0
Dennis from Philippines
Solo traveler
Deluxe Twin Towers View
Stayed 1 night in May 2017
Exceptional”
My fave hotel in KL!
Reviewed May 21, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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Traders Hotel by Shangri-La
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10.0
Wahab from Pakistan
Couple
Deluxe Twin Towers View
Stayed 4 nights in May 2017
Perfect Location.”
Pros - Perfect Location (30 sec to Petronas towers, Suria Klcc on buggy or 3-4 min walk) - Very clean hotel and rooms - Very secure as non-guests can't go to floors as need room card to swipe for lift to work - Privacy - Staff is good - Rooms are very beautifully designed and purposeful. Cons - No Muslim shower instead got aerated jet in toilet seat which is hard to use
Reviewed May 20, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 11, 2017
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6.0
PHILIP from United Kingdom
Business traveler
Deluxe Room
Stayed 2 nights in May 2017
Disapointed ”
While the location and rooms were satisfactory , there were far too many negatives for such a prestigious brand !! Poor casual check IN area, desk light in room not repaired despite asking twice, many staff could not answer simple questions on facilities or locations nearby (replied they were new to the hotel !! ) Poor bar facilities , either external hot bar at SKY BAR or a poor coffee shop bar on level 6, draft beer not working , poor staff attitude in many areas , in particular lobby with no knowledge of the area !! Best service was Buggy to Petronas Towers with very friendly knowledgeable driver , Club floor facilities resembled an average coffee shop in many 3* hotels , overall disappointed
Reviewed May 17, 2017
Dear Guest, Thank you for sharing your review with us. We regret your experience and will take the necessary steps to improve on our guests’ satisfaction. We appreciate your feedback and we hope to serve you better in the near future. Kind regards, Christian Nannucci General Manager
Responded July 19, 2017
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Traders Hotel by Shangri-La
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10.0
Lim from Malaysia
Family with young children
Deluxe Twin Towers View
Stayed 1 night in May 2017
Pleasant Experience Staying in Traders Hotel KL”
Hubby and I was staying for a night at Traders Hotel KL last Sunday, 14th May 2017. So happen on that day was also hubby's birthday. We were so surprise and thankful to Traders Hotel for the wonderful birthday decoration and also complimentary birthday cake. Besides, we are fascinating with the view of Twin Tower especially at night. Overall, we are satisfied with our stay as the staff were friendly, helpful and room is clean. Thanks and we will return again!!!
Reviewed May 16, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 19, 2017
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9.2
mohammed from Saudi Arabia
Couple
Deluxe Room
Stayed 5 nights in May 2017
the best in kuala lumpur”
will be back again
Reviewed May 15, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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8.8
Jue from Singapore
Couple
Deluxe Room
Stayed 2 nights in October 2016
Love the sky pool!”
The hotel was conveniently located near KLCC. It was an amazing view of the Petronas towers from the swimming pool.
Reviewed May 11, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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8.0
Thanh from Vietnam
Business traveler
Deluxe Twin Towers View Twin
Stayed 5 nights in May 2017
Very good hotel”
Very good hotel
Reviewed May 11, 2017
Dear Guest, Thank you for staying at Traders Hotel Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Kind regards, Christian Nannucci General Manager
Responded July 26, 2017
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