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Birkenhead Point Outlet Center | Hours, Shops & Family-Friendly Activities

Birkenhead Point-Featured photo (1200x350) Front view of Birkenhead Point Outlet Centre

Birkenhead Point Outlet Center in Drummoyne is the largest outlet center in Sydney. Not only does Birkenhead Point Outlet Center contain more than 100 shops, but it also supplies scenic views of Sydney Harbour. This luxury mall even has a glass roof!

Birkenhead Point-Front building

Name Brand Stores at Birkenhead Point Outlet Center

Birkenhead Point Outlet Center has an impressive 140-plus outlet stores, offering guests the chance to pick up just about everything in one convenient location. Women’s, men’s, and children’s fashion, footwear, jewelry, accessories, health and beauty products, fitness items, sporting goods, housewares, gaming, stationery, and gifts stores can be found inside, as well as a variety of cafes and restaurants. This is one of the only areas in Sydney where visitors can shop at this many outlet brands, experience waterfront dining, and enjoy the beautiful views of the harbor. A recent update to Birkenhead Point Outlet Center added a premium shopping area.

Popular stores at Birkenhead Point

  • Anna Thomas
  • Armani
  • Bally
  • Calvin Klein
  • Coach
  • Country Road
  • Cue
  • Furla
  • Ginger and Smart
  • Harrolds
  • Hugo Boss
  • Oroton
  • Nike
  • Peter Alexander
  • Peter’s of Kensington
  • Polo Ralph Lauren
  • SABA
  • Sass and Bide
  • Tommy Hilfiger
  • UGG

When you’re done shopping for the day, head to one of the many cafes or restaurants found in Birkenhead Point Outlet Center. The food court has an outdoor balcony where guests can look out over the marina.

Hours of Operation

The business center and customer service department observe the following hours.

  • Monday-Wednesday and Friday, from 10:00 AM to 5:30PM
  • Thursday, from 10:00 AM to 7:30 PM
  • Saturday, from 9:00 AM to 6:00 PM
  • Sunday, from 10:00 AM to 6:00 PM

Guest services can be found on Level 2, next to Tommy Hilfiger. Guest services is closed for most public holidays, though Birkenhead Point Outlet Center itself is still open. Special events are occasionally held at Birkenhead Point Outlet Center. For hours of operation during special events, the customer service department will be able to tell you of any altered opening or closing times.

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Birkenhead Point-Sydney Ferry

Location & How to Get There

Birkenhead Point Outlet Center is found at 19 Roseby St, Drummoyne. Getting to the outlet is incredibly easy, as it is just 6 kilometers (3.7 miles) from Sydney Central Business District (CBD). Birkenhead Point Outlet Center is right on Sydney Harbour. Visitors can catch a bus down Victoria Road.

Alternatively, travelers can take the Shopper Hopper ferry service on a 20-minute ride on Sydney Harbour, leaving from Circular Quay and Darling Harbour. The ferry service operates every day, and will pass iconic attractions such as Cockatoo Island, the Sydney Opera House, and the Harbour Bridge. Shopper Hopper tickets are $14 one-way or $23 for a return ticket, per person. Children up to age 4 can ride the Shopper Hopper free.

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Birkenhead Point-Sydney shopping bag

Available Services

Make your visit to Birkenhead Point Outlet Center more comfortable and enjoyable by taking advantage of the available services.

Luggage Storage Lockers

Store your bags in the convenient luggage storage lockers that are now available at Birkenhead Point Outlet Center. There are a range of sizes to choose from, and the rate is based on the locker size and length of time you will need to use it.

The small lockers are meant for back packs, hand bags, and carry-on luggage. The rates are:

  • 0 to 4 hours, $6
  • 4 to 8 hours, $8
  • 8 to 12 hours, $10
  • 12 to 24 hours, $12

The large lockers are more suitable for large backpacks, suitcases, or strollers that you don’t want to pack around the outlet center. The rates for the large lockers are:

  • 0 to 4 hours, $8
  • 4 to 8 hours, $10
  • 8 to 12 hours, $12
  • 12 to 24 hours, $14

The luggage lockers can be found on Level 2, in the corridor next to Tommy Hilfiger. They are self-operated, with a payment machine nearby.

Wheelchairs

Complimentary wheelchairs are offered by Birkenhead Point Outlet Center to help make your visit more comfortable. These can be booked from Guest Services on Level 2. Visitors need valid proof of identity in order to book a wheelchair. Advance bookings can be made by calling (02) 9812 8800.

Visitor Passport

Both domestic and international tourists can receive the Birkenhead Point Outlet Center Visitor Passport. This provides guests with access to exclusive discounts and offers on housewares, luxury brands, fashion, and more. Valid proof of identity is required to redeem the Visitor Passport. It is only available to visitors who live at least 50kms from the outlet. Visitor Passports are complimentary and can be picked up from Guest Services, found on Level 2.

Security

Security staff is on site at Birkenhead Point Outlet Center 24 hours a day. If you need assistance at any time, the security staff is available to help you.

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The Gold Package

Upgrade your Birkenhead Point Outlet Center experience with the Gold Package. Starting at AUD $98, this is what the Gold Package offers:

  • Return Shopper Hopper tickets to Birkenhead Point Outlet Center with your choice between a Circular Quay departure or a Darling Harbour departure
  • A “meet and greet” at Birkenhead Point Outlet Center to personalize your shopping day and find out where the best sales are
  • A two-course lunch reservation overlooking the Sydney Harbour; choose from three main courses, dessert, and a local wine, beer, or soft drink
  • Your exclusive Birkenhead Point Outlet Center Visitor Passport, containing more than 50 discounts and offers at the outlet stores
  • A shopping tote bag containing samples for you to try
  • An upgraded Guest Services Lounge experience, allowing you to relax with a variety of snacks and refreshments, charging pods, Wi-Fi, a range of international magazines and newspapers, and available storage for your shopping bags

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Birkenhead Point-Family shopping

Family-Friendly Facilities at Birkenhead Point

Parents shopping at Birkenhead Point Outlet Center can take advantage of several facilities and amenities offered just for families. Kid-friendly features like an indoor play area, private feeding areas and even short-term nanny services make shopping at Birkenhead Point Outlet Center a stress-free experience.

The Parents Room

On Level 3, located behind The North Face and near Muffin Break, guests can find the Parents Room. Here there are private feeding areas and microwaves, as well as change tables,diaper disposal bins, and toddler-friendly toilets.

Lighthouse Play Gym

The Lighthouse play gym is the latest update to Birkenhead Point Outlet Center. This play area features a triangle deck climb and a spiral slide. There is a sphere look-out with gadgets and a steering wheel, as well. The Lighthouse play gym is on the ground floor directly across from Jean Louis Joseph Deli Cafe.

  • This play area is open for children up to 8 years of age, but it is best suited to children from ages 4 to 6 years old. There are two other play areas inside Birkenhead Point Outlet Center, which are suitable for children under the age of 6, and are more appropriate options for children under 3 years old. You can find these on Level 1 across from Sandler, and on Level 3 near Muffin Break and the Parents Room.

Shopping Nanny Service

Birkenhead Point Outlet Center offers busy parents the chance to get their shopping done, relax with a manicure, or catch up with a friend over coffee without the kids. The Shopping Nanny service here offers up to two hours of free child care from nannies with professional qualifications. Nannies are provided by Lullaby Nanny Share, the award-winning childcare service. The children are entertained and cared for in a fun, safe environment as parents do what they need to do.

  • The Shopping Nanny service is available every day from 10:00 AM to 3:00 PM. Bookings must be a minimum of one hour and a maximum of two hours per day.
  • To book child care, interested guests must contact Birkenhead Point Outlet Center Guest Services by calling 9812 8800 or by texting 0436 435 551.

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