This property is in high demand!
Booked 16 times since yesterday | 20 travelers are looking at this property right now
"Good hospitality as always."
November 14, 2018
860 meters to public transportation
Located in heart of Penang
Free Wi-Fi in all rooms!
Booked 16 times since yesterday | 20 travelers are looking at this property right now
|Value for money||7.7|
|Distance to city center||0.5 km|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||15.1 km|
"Located close to the Georgetown tourist attraction and there is a few foodcourt nearby that offer good local food."
December 26, 2018
January 6, 2019
"Staff were very friendly and helpful."
October 13, 2018
"Room is spacious and clean."
December 24, 2018
Well-placed in the sightseeing, culture, restaurants area of Penang city, Travelodge Georgetown provides a most conducive spot for you to take a break from your busy days. Only 19 km away, this 3-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Travelodge Georgetown also offers many facilities to enrich your stay in Penang. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas.
The hotel features 131 beautifully appointed guest rooms, many of which include television LCD/plasma screen, bathroom phone, separate living room, internet access – wireless (complimentary), air conditioning. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool. Whatever your reason for visiting Penang, the Travelodge Georgetown is the perfect venue for an exhilarating and exciting break away.
"Lovely hotel with good location."
December 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Overall the hotel is ok, room is clean and comfy. Normal breakfast buffet and swimming pool need to maintain as the water not clean. Better improve their wifi speed or else just tell your guest wifi not available!
Dear Chong, Thank you for your review. We are happy to note that you have enjoyed your stay with us. At the same time, we have taken note of your comments with regards to internet and swimming pool. Be rest assured we will look into this urgently. Thank you again for your feedback. Regards, Nazrul Nasihin Interim Hotel Manager
Clean room, good and friendly staff.”
I have booked a family room. The centralized air cond is not adequate enough to cool the whole room. The staff assist us to change to another family room. This family room comes with split air cond which we are satisfied. The hotel should look into the previous family room, as the centralized air cond will never able to lower down the temperature for whole room. Furthermore, one of 2 lift is under maintenance, which left the whole 8 floors to depend on one lift. Overall, the stay is good.
Dear Tan, Thank you for your review. We have taken note of your comment with regards to the air conditioning in our rooms. I will be sharing this with our engineering team for improvement. We thanked you for your support and hope to see you again in the near future. Regards, Nazrul Nasihin Interim Hotel Manager
Bad hotel ever”
This is my first time stay hotel with no water for shower at night time from 11pm till morning, I stay 3 nights, 3 nights no water, no water heater, and no bath towel, and they staff only said sorry sorry sorry, I wrote to hotel management and no reply me at all, this is not a good hotel group for stay
Dear Gan, Thank you for your feedback. We sincerely apologies for the inconvenience caused with regards to the water supply and the room condition. Please be rest assured that we are addressing all the issues for improvement. We also hope that you will extend us another opportunity in the near future. Once again, we apologies. Regards, Nazrul Nasihin Interim Hotel Manager
Avoid this hotel”
I booked this hotel because Agoda promotion. And we are very disappointed with their facilities and rude staff. Pro : 1. Location 2. Helpful manager and maintenance boy. Cons: 1. Rude kitchen staff , very poor and unhealthy breakfast. 2. Lazy and arrogant receptionist. It's take 26 minute to check in after she take my passport. This Indian girl not qualified to welcoming guest, she brings very bad perception to the hotel. And this is my last stay at Travelodge..I feel cheated. 3. No a/c at lobby and room very hot.
they control the aircond temperature in the hotel room, centralised i think. they even switch off the aircond in the dining area and no fan at all. it was so hot that we (and our 7 months baby) was sweating profusely whick makes it really uncomfortable to eat. only 1 lift is working and the lift can occupy max of 4 adults at one time. difficult to park, since the parking meant for guest was occupied by staff. never staying in this hotel again.
Dear afiqah, Thank you for your feedback and please accept our sincere apologies for the less than expected stay. We did had issues with our air conditioning system at the coffee house and guest lift which was rectified soon after. We hope you will be able to extend us another opportunity to regain your trust. Once again we sincerely apologies. Regards, Nazrul Nasihin Interim Hotel Manager
Relax, shopping & eat”
First night, after 12 midnight no water supply in the toilet. Was told they are doing pipe repair and continued without water after 12 midnight till morning around 6am. Was not told when we check in. Out for shopping and return in the late afternoon, room was not clean n pack. Very disappointed with the service.
Dear KATHERINE, Thank you for your feedback and we sincerely apologise for the inconvenience caused and failure to notify you on the water interruption during check in. There was an urgent need to rectify our pipe system and we truly regret all the inconveniences during this period. It is with regret I noted your "less than expected" stay experience and please be rest assured that we are addressing all our shortcoming for improvement. Regards, Nazrul Nasihin Interim Hotel Manager
Was quite amazed with how the staff helped us. Also the hotel and the room are very clean. Overall we satisfied staying at this hotel. Will definitely stay here again next time we visit Penang. Very recommended.
Dear Maxmillian, Thank you for your positive review and I am glad to note that we have exceeded your expectation. We certainly look forward for your next stay! Regards, Nazrul Nasihin Hotel Manager
Good location Hotel”
this hotel is a great location. it's not far from komkar and other malls.
Dear Rinaldi, Thank you for your positive review. We are happy to note that you enjoyed your stay with us. We look forward for your return in the near future. Thank you again. Regards, Nazrul Nasihin Interim Hotel Manager
Poor Facilities and Cleanlines”
#My room dont have bath towel #No Battery remote tv #Kettle in my room broken. #Wall and floor toilet have stain # Food for breakfast not tasty #Some bottle spray(chemical) put beside cornflakes and coco crunch containner.seriously can not be acceptable.
Dear mohd, It is with regret I noted the inconvenience you experienced during your recent stay. Please be rest assured that I have already addressed this with our housekeeping team for improvement. We hope to see you again soon. Regards, Nazrul Nasihin Interim Hotel Manager
very good location”
Walking distance to all famous food in penang. Room is spacious and clean. Checking in staff is slow probably due to shortage of manpower. Bath towers and floor mat delivered late in the evening. Pool is small. Gym is small and treadmill is faulty. Highly recommended hotel to stay if you are in penang.
We booked deluxe family room. Location is perfect as local hawker food is around the hotel. Room is clean. Bed is comfortable. Breakfast is nice. Good Soundproofing. Friendly reception staff and taxi counter staff. We are happy with the stay and will be back again.
Very bad water smell in toilet ”
Pros: Bed is super comfy. we woke up late because the bed is so comfortable! Cons: Toilet smells so bad whenever we turn on the water like something died in there.
Dear Shazliyana, Thank you for your review. I am happy to note that you generally enjoyed your stay. I have also shared your feedback with our housekeeping team for improvement with regards to the toilet. We apologies for that. Regards, Nazrul Nasihin Interim Hotel Manager
No water??? ”
I bring friends to come and choose this hotel. Very disappointed, no water from 00-05?? How come? Staff response was very slow, unhelpful. I feel bad for my friends.
Dear Adidarma, Thank you for your feedback. We truly apologies for the "less than expected" stay for you and your friends recently. Please be rest assured that we are currently addressing the water issue for improvement. We truly appreciate your support and sincerely hope to see you again in the near future. Regards, Nazrul Nasihin Interim Hotel Manager
No water? Wtf”
No water between 00 to 05.
Dear Mr Adidarma, We truly apologise for the inconvenience caused. Please be rest assured that we are addressing the issue for improvement. Regards, Nazrul Nasihin Interim Hotel Manager
Pro : near many hawker stalls, easy to go around by grab Con : room lighting is yellow, not bright enough
Dear ELIZABETH, thank you for your review. We are happy to note that you generally enjoyed your stay. At the same time, we noted your comment with regards to lighting in the room. We will look into this for improvement. Thank you again. Regards, Nazrul Nasihin Interim Hotel Manager
Building is old and dirty. Was given a room on 4th floor, the room condition was horrendous.. requested to move to another room which is slightly better. Breakfast was bad and customer service from the front desk officer was bad as well. Do not book!
Dear Nur, Thank you for your comments. We sincerely apologies for the less than expected service you received during your recent stay. Please be rest assured that I have addressed all our shortcoming personally for improvement. We hope you will consider us again and do contact us directly. Regards, Nazrul Nasihin Hotel Manager
Poor service after taken over by travelodge”
Hotel room was very dirty when we check in. Floor was dusty and amentities were not top up. There was a strong stale smell in the toilet. We have to use our own perfume to spray the toilet before use. Another thing is hotel do not loan umbrellas during rainy days anymore. We were stuck at the hotel on one of the rainy days and wanted to loan the umbrella but were told that they don’t provide such service anymore. It seems like the service from the hotel drop too compared to our last 2 stays in 2018 and 2017. Hotel location was good as usual.
Dear Maggie, Thank you for your valuable comments and review. Please accept our sincere apologies for the "less than expected" stay. Be rest assured that I will personally follow up on all your feedback for improvement. We will also be looking at providing umbrella for guests to use. Thank you once again and we hope to see you in the near future. Regards, Nazrul Nasihin Hotel Manager
Visible dust and hair around in the room & bathroom. Air-conditioning was not in good condition probably due to dirty moldy filters, but acceptable. Friendly & helpful staff.Good location with lots of food stalls around,convenient store within few mins walk.
Dear Irene, Thank you for your review. I have taken note of your comments relating to cleanliness & air conditioning and will be sharing this with our respective department for improvement. We apologies for the less than expected stay and any inconvenience caused. We hope to see you in the future! Regards, Nazrul Nasihin
Good location and reasonable price”
Good location with reasonable price. Hotel was clean and tidy. But during we stay, electricity was down, this hotel don’t have enough genset to support. No aircon and light is nightmare for us, dark and hot weather 😰
The bathroom had black mildew, some of the tiles coming off the wall, the towels were shocking ,clean but full of holes. Went for breakfast on the 2nd day and no staff in the restaurant, no power to get coffee, nobody to cook eggs, no croissant.... told the reception , just like the mildew but nothing got done about it, very disappointed with the hotel, the pool was nice .