Travelodge Georgetown
Free Wi-Fi

Travelodge Georgetown

101, Jalan Macalister, Georgetown, Penang, Malaysia, 10400
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Standard Single Room - Bed Travelodge Georgetown
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     Travelodge Georgetown

    Travelodge Georgetown Reviews

    7.7
    Very good
    /10
    (3520 reviews)See what guests said
    10.0
    Exceptional

    "Good hospitality as always."

    TAN

    -

    November 14, 2018

    7.9
    Very good cleanliness
    Recommended by 82% of guests

    Things you’ll love about Travelodge Georgetown

    Things you'll love

    • 860 meters to public transportation

    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.3
    See map
    Excellent location - 20 meters from city center
    Popular neighborhood
    Popular
    Nearby
  • The Camera Museum1.49 km
  • Khoo Kongsi1.59 km
  • Gurney Drive1.88 km
  • Penang Peranakan Mansion2.13 km
  • Gurney Plaza2.76 km
  • Penang Hill4.37 km
  • Kek Lok Si Temple5.82 km
  • Penang Bridge7.44 km
  • Penang National Park11.77 km
  • Escape Adventureplay Theme Park12.46 km
  • This property is in high demand!

    Booked 16 times since yesterday | 20 travelers are looking at this property right now

    Value for money7.7
    Distance to city center0.5 km
    Location rating8.3
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.1 km

    Rooms available at Travelodge Georgetown

    7.9
    Very good
    Room comfort & quality
    Family Room
    Family Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds and 1 queen b...
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 2 queen beds
    Enter dates to see prices
    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower and bathtub
    • 1 double bed or 2 single be...
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    Superior Queen
    Superior Queen
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Superior Twin
    Superior Twin
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 2 single beds
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    Standard Single Room
    Standard Single Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 single bed
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    Superior Single
    Superior Single
    ...
    • Shower
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    Family Quad Deluxe Room
    Family Quad Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Family Quad Superior Room
    Family Quad Superior Room
    ...
    • Shower
    Enter dates to see prices
    Family Quad Deluxe Room
    Family Quad Deluxe Room
    ...
    • Shower
    Enter dates to see prices

    What people love about Travelodge Georgetown

    • 4.8
      Review score
      Location

      "Located close to the Georgetown tourist attraction and there is a few foodcourt nearby that offer good local food."

      Man F.

      |

      December 26, 2018

    • 8.4
      Excellent
      Staff 

      "Good Staff"

      Ineke

      |

      January 6, 2019

    • 10.0
      Exceptional
      Staff 

      "Staff were very friendly and helpful."

      Julia

      |

      October 13, 2018

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    More about Travelodge Georgetown

    More about Travelodge Georgetown

    8.0
    Very good

    "Room is spacious and clean."

    Mark

    |

    December 24, 2018

    Read more reviews

    An overview

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    What they offer

    10.0
    Exceptional

    "Lovely hotel with good location."

    Noor R.

    |

    December 17, 2018

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    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Travelodge Georgetown from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3520)Booking.com Reviews (1126)
    7.7
    /
    10
    Cleanliness7.9
    Facilities7.0
    Location8.3
    Room comfort and quality7.9
    Service7.8
    Value for money7.7
    All languages
    All guests (3520)
    All room types

    Show reviews that mention 

    Showing 2695 verified guest comments
    12345
    8.0
    Excellent
    Chong from Malaysia
    Couple
    Superior Queen
    Stayed 1 night in April 2019

    Very good”

    Overall the hotel is ok, room is clean and comfy. Normal breakfast buffet and swimming pool need to maintain as the water not clean. Better improve their wifi speed or else just tell your guest wifi not available!

    Reviewed May 02, 2019

    Dear Chong, Thank you for your review. We are happy to note that you have enjoyed your stay with us. At the same time, we have taken note of your comments with regards to internet and swimming pool. Be rest assured we will look into this urgently. Thank you again for your feedback. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    8.0
    Excellent
    Tan from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in April 2019

    Clean room, good and friendly staff.”

    I have booked a family room. The centralized air cond is not adequate enough to cool the whole room. The staff assist us to change to another family room. This family room comes with split air cond which we are satisfied. The hotel should look into the previous family room, as the centralized air cond will never able to lower down the temperature for whole room. Furthermore, one of 2 lift is under maintenance, which left the whole 8 floors to depend on one lift. Overall, the stay is good.

    Reviewed April 30, 2019

    Dear Tan, Thank you for your review. We have taken note of your comment with regards to the air conditioning in our rooms. I will be sharing this with our engineering team for improvement. We thanked you for your support and hope to see you again in the near future. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    6.8
    Good
    Gan from Malaysia
    Business traveler
    Superior Queen
    Stayed 3 nights in May 2019

    Bad hotel ever”

    This is my first time stay hotel with no water for shower at night time from 11pm till morning, I stay 3 nights, 3 nights no water, no water heater, and no bath towel, and they staff only said sorry sorry sorry, I wrote to hotel management and no reply me at all, this is not a good hotel group for stay

    Reviewed May 14, 2019

    Dear Gan, Thank you for your feedback. We sincerely apologies for the inconvenience caused with regards to the water supply and the room condition. Please be rest assured that we are addressing all the issues for improvement. We also hope that you will extend us another opportunity in the near future. Once again, we apologies. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    3.2
    Noor from Malaysia
    Family with young children
    Superior Queen
    Stayed 2 nights in May 2019

    Avoid this hotel”

    I booked this hotel because Agoda promotion. And we are very disappointed with their facilities and rude staff. Pro : 1. Location 2. Helpful manager and maintenance boy. Cons: 1. Rude kitchen staff , very poor and unhealthy breakfast. 2. Lazy and arrogant receptionist. It's take 26 minute to check in after she take my passport. This Indian girl not qualified to welcoming guest, she brings very bad perception to the hotel. And this is my last stay at Travelodge..I feel cheated. 3. No a/c at lobby and room very hot.

    Reviewed May 10, 2019
    4.8
    afiqah from Malaysia
    Family with young children
    Superior Queen
    Stayed 2 nights in May 2019

    Bad experience”

    they control the aircond temperature in the hotel room, centralised i think. they even switch off the aircond in the dining area and no fan at all. it was so hot that we (and our 7 months baby) was sweating profusely whick makes it really uncomfortable to eat. only 1 lift is working and the lift can occupy max of 4 adults at one time. difficult to park, since the parking meant for guest was occupied by staff. never staying in this hotel again.

    Reviewed May 20, 2019

    Dear afiqah, Thank you for your feedback and please accept our sincere apologies for the less than expected stay. We did had issues with our air conditioning system at the coffee house and guest lift which was rectified soon after. We hope you will be able to extend us another opportunity to regain your trust. Once again we sincerely apologies. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 23, 2019
    Travelodge Georgetown
    4.4
    KATHERINE from Singapore
    Group
    Family Room
    Stayed 3 nights in May 2019

    Relax, shopping & eat”

    First night, after 12 midnight no water supply in the toilet. Was told they are doing pipe repair and continued without water after 12 midnight till morning around 6am. Was not told when we check in. Out for shopping and return in the late afternoon, room was not clean n pack. Very disappointed with the service.

    Reviewed May 19, 2019

    Dear KATHERINE, Thank you for your feedback and we sincerely apologise for the inconvenience caused and failure to notify you on the water interruption during check in. There was an urgent need to rectify our pipe system and we truly regret all the inconveniences during this period. It is with regret I noted your "less than expected" stay experience and please be rest assured that we are addressing all our shortcoming for improvement. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 23, 2019
    Travelodge Georgetown
    8.0
    Excellent
    Maximillian from Indonesia
    Couple
    Superior Queen
    Stayed 2 nights in March 2019

    Very good”

    Was quite amazed with how the staff helped us. Also the hotel and the room are very clean. Overall we satisfied staying at this hotel. Will definitely stay here again next time we visit Penang. Very recommended.

    Reviewed April 01, 2019

    Dear Maxmillian, Thank you for your positive review and I am glad to note that we have exceeded your expectation. We certainly look forward for your next stay! Regards, Nazrul Nasihin Hotel Manager

    Responded April 17, 2019
    Travelodge Georgetown
    8.0
    Excellent
    Rinaldi from Indonesia
    Couple
    Superior Queen
    Stayed 3 nights in May 2019

    Good location Hotel”

    this hotel is a great location. it's not far from komkar and other malls.

    Reviewed May 21, 2019

    Dear Rinaldi, Thank you for your positive review. We are happy to note that you enjoyed your stay with us. We look forward for your return in the near future. Thank you again. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 23, 2019
    Travelodge Georgetown
    2.8
    mohd from Malaysia
    Couple
    Superior Queen
    Stayed 1 night in April 2019

    Poor Facilities and Cleanlines”

    #My room dont have bath towel #No Battery remote tv #Kettle in my room broken. #Wall and floor toilet have stain # Food for breakfast not tasty #Some bottle spray(chemical) put beside cornflakes and coco crunch containner.seriously can not be acceptable.

    Reviewed April 30, 2019

    Dear mohd, It is with regret I noted the inconvenience you experienced during your recent stay. Please be rest assured that I have already addressed this with our housekeeping team for improvement. We hope to see you again soon. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    8.0
    Excellent
    Mark from Singapore
    Solo traveler
    Stayed 2 nights in December 2018

    very good location”

    Walking distance to all famous food in penang. Room is spacious and clean. Checking in staff is slow probably due to shortage of manpower. Bath towers and floor mat delivered late in the evening. Pool is small. Gym is small and treadmill is faulty. Highly recommended hotel to stay if you are in penang.

    Reviewed December 24, 2018
    10.0
    Exceptional
    Keng from Malaysia
    Family with teens
    Family Room
    Stayed 1 night in December 2018

    Very Good”

    We booked deluxe family room. Location is perfect as local hawker food is around the hotel. Room is clean. Bed is comfortable. Breakfast is nice. Good Soundproofing. Friendly reception staff and taxi counter staff. We are happy with the stay and will be back again.

    Reviewed December 10, 2018
    6.8
    Good
    Shazliyana from Malaysia
    Couple
    Superior Queen
    Stayed 1 night in May 2019

    Very bad water smell in toilet ”

    Pros: Bed is super comfy. we woke up late because the bed is so comfortable! Cons: Toilet smells so bad whenever we turn on the water like something died in there.

    Reviewed May 16, 2019

    Dear Shazliyana, Thank you for your review. I am happy to note that you generally enjoyed your stay. I have also shared your feedback with our housekeeping team for improvement with regards to the toilet. We apologies for that. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 23, 2019
    Travelodge Georgetown
    2.4
    Adidarma from Indonesia
    Group
    Deluxe Double
    Stayed 6 nights in May 2019

    No water??? ”

    I bring friends to come and choose this hotel. Very disappointed, no water from 00-05?? How come? Staff response was very slow, unhelpful. I feel bad for my friends.

    Reviewed May 10, 2019

    Dear Adidarma, Thank you for your feedback. We truly apologies for the "less than expected" stay for you and your friends recently. Please be rest assured that we are currently addressing the water issue for improvement. We truly appreciate your support and sincerely hope to see you again in the near future. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    3.6
    Adidarma from Indonesia
    Group
    Superior Queen
    Stayed 3 nights in May 2019

    No water? Wtf”

    No water between 00 to 05.

    Reviewed May 09, 2019

    Dear Mr Adidarma, We truly apologise for the inconvenience caused. Please be rest assured that we are addressing the issue for improvement. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    8.0
    Excellent
    ELIZABETH from Indonesia
    Family with young children
    Deluxe Double
    Stayed 5 nights in April 2019

    Very good”

    Pro : near many hawker stalls, easy to go around by grab Con : room lighting is yellow, not bright enough

    Reviewed May 02, 2019

    Dear ELIZABETH, thank you for your review. We are happy to note that you generally enjoyed your stay. At the same time, we noted your comment with regards to lighting in the room. We will look into this for improvement. Thank you again. Regards, Nazrul Nasihin Interim Hotel Manager

    Responded May 16, 2019
    Travelodge Georgetown
    2.8
    Nur from Singapore
    Group
    Superior Queen
    Stayed 2 nights in April 2019

    Old”

    Building is old and dirty. Was given a room on 4th floor, the room condition was horrendous.. requested to move to another room which is slightly better. Breakfast was bad and customer service from the front desk officer was bad as well. Do not book!

    Reviewed April 17, 2019

    Dear Nur, Thank you for your comments. We sincerely apologies for the less than expected service you received during your recent stay. Please be rest assured that I have addressed all our shortcoming personally for improvement. We hope you will consider us again and do contact us directly. Regards, Nazrul Nasihin Hotel Manager

    Responded April 25, 2019
    Travelodge Georgetown
    6.4
    Good
    Maggie from Singapore
    Couple
    Superior Queen
    Stayed 4 nights in April 2019

    Poor service after taken over by travelodge”

    Hotel room was very dirty when we check in. Floor was dusty and amentities were not top up. There was a strong stale smell in the toilet. We have to use our own perfume to spray the toilet before use. Another thing is hotel do not loan umbrellas during rainy days anymore. We were stuck at the hotel on one of the rainy days and wanted to loan the umbrella but were told that they don’t provide such service anymore. It seems like the service from the hotel drop too compared to our last 2 stays in 2018 and 2017. Hotel location was good as usual.

    Reviewed April 16, 2019

    Dear Maggie, Thank you for your valuable comments and review. Please accept our sincere apologies for the "less than expected" stay. Be rest assured that I will personally follow up on all your feedback for improvement. We will also be looking at providing umbrella for guests to use. Thank you once again and we hope to see you in the near future. Regards, Nazrul Nasihin Hotel Manager

    Responded April 17, 2019
    Travelodge Georgetown
    7.6
    Very good
    IRENE from Malaysia
    Business traveler
    Superior Queen
    Stayed 1 night in February 2019

    Cleanliness”

    Visible dust and hair around in the room & bathroom. Air-conditioning was not in good condition probably due to dirty moldy filters, but acceptable. Friendly & helpful staff.Good location with lots of food stalls around,convenient store within few mins walk.

    Reviewed April 06, 2019

    Dear Irene, Thank you for your review. I have taken note of your comments relating to cleanliness & air conditioning and will be sharing this with our respective department for improvement. We apologies for the less than expected stay and any inconvenience caused. We hope to see you in the future! Regards, Nazrul Nasihin

    Responded April 17, 2019
    Travelodge Georgetown
    7.6
    Very good
    Anton from Indonesia
    Couple
    Stayed 3 nights in March 2019

    Good location and reasonable price”

    Good location with reasonable price. Hotel was clean and tidy. But during we stay, electricity was down, this hotel don’t have enough genset to support. No aircon and light is nightmare for us, dark and hot weather 😰

    Reviewed March 27, 2019
    4.4
    Michel from Australia
    Couple
    Superior Queen
    Stayed 3 nights in March 2019

    Acceptable”

    The bathroom had black mildew, some of the tiles coming off the wall, the towels were shocking ,clean but full of holes. Went for breakfast on the 2nd day and no staff in the restaurant, no power to get coffee, nobody to cook eggs, no croissant.... told the reception , just like the mildew but nothing got done about it, very disappointed with the hotel, the pool was nice .

    Reviewed March 26, 2019
    12345
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    Travelodge Georgetown
    |Very good 7.7
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    • Excellent location
    • The Camera Museum
    • Komtar Bus Terminal is within 0.89 km