Travelodge Georgetown
Standard Single Room - Bed Travelodge Georgetown
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7.7
Very good
/10
(3706 reviews)See what guests said
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8.3
Excellent
Location rating score
Excellent location - 20 meters from city center
Popular neighborhood
  • Ghee Hiang190 m
  • Philomatic Society (Sun Yat Sen Memorial Centre)190 m
  • Masjid Pakistan250 m
  • Penang Time Square310 m
  • The One Academy Penang320 m
  • George Town320 m
  • KDU College Penang330 m
  • Sentral Technology College Penang400 m
  • The Church in Penang460 m
  • Church of Our Lady Sorrows490 m
  • Free Wi-Fi

    Travelodge Georgetown

    101, Jalan Macalister, Georgetown, Penang, Malaysia, 10400 - See map
    "Located close to the Georgetown tourist attraction and there is a few foodcourt nearby that offer good local food."
    Man F. - December 26, 2018
    Exceptional reputation
    Recommended by 81% of guests
    Very good cleanliness
    7.9 rating for cleanliness
    • 860 meters to public transportation

    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 69 times | 6 travelers are looking at this property right now

    Property ranking|Compared to 4,022 Penang properties
    See all rankings
    Review score - United States
    8.4/10
    Room comfort score
    7.9/10
    Cheapest price score
    Location score
    8.3/10
    Better than
    98
    %
    of Penang properties
    Better than
    97
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    95
    %
    of Penang properties
    Value for money7.7
    Distance to city center0.5 km
    Location rating8.3
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.1 km

    Rooms available at Travelodge Georgetown

    7.9
    Very good
    Room comfort & quality
    Family Room
    Family Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds and 1 queen b...
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 2 queen beds
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    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower and bathtub
    • 1 double bed or 2 single be...
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    Superior Queen
    Superior Queen
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Superior Twin
    Superior Twin
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 single bed
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    Family Room Superior
    Family Room Superior
    ...
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      Family Quad Deluxe Room
      Family Quad Deluxe Room
      ...
      • Shower
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      Superior Single
      Superior Single
      ...
      • Shower
      Enter dates to see prices
      Family Room Deluxe
      Family Room Deluxe
      ...
        Enter dates to see prices

        What people love about Travelodge Georgetown

        • 8.0
          Very good
          Cleanliness

          "Superb location, clean and simple hotel."

          Wei F.

          |

          October 18, 2018

        • 8.0
          Very good
          Staff 

          "Good location and staffs very helpful!"

          Yong

          |

          July 24, 2018

        • 10.0
          Exceptional
          Staff 

          "Staff were very friendly and helpful."

          Julia

          |

          October 13, 2018

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        More about Travelodge Georgetown

        More about Travelodge Georgetown

        8.0
        Very good

        "Highly recommended hotel to stay if you are in penang."

        Mark

        |

        December 24, 2018

        An overview

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        What they offer

        10.0
        Exceptional

        "Definitely will come back again for next trip."

        TAN

        |

        November 14, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        ZEST Bar Cafe
        Cuisine:Asian, International, Thai
        Menu:Buffet

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Travelodge Georgetown from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (3706)Booking.com Reviews (993)
        7.7
        /
        10
        Cleanliness7.9
        Facilities7.0
        Location8.3
        Room comfort and quality7.9
        Service7.8
        Value for money7.7
        Rating
        9+ Exceptional (426)
        8-9 Excellent (509)
        7-8 Very Good (1004)
        6-7 Good (414)
        <6 Below Expectation (414)
        Time of the year
        Mar - May (727)
        Jun - Aug (785)
        Sep - Nov (580)
        Dec - Feb (675)
        All guests (3706)
        All room types
        All languages

        Show reviews that mention 

        Showing 2767 verified guest comments
        12345
        8.0
        Excellent
        Joanna from Singapore
        Group
        Superior Queen
        Stayed 3 nights in July 2019

        Please upgrade yr standard again”

        1yrs ago, Breakfast was good, this time BF is the worst, top up was slow, buffet warmer was not hot. The reception lady (w/o uniform)at the cafe was eating at reception counter. Hope the mgmt look into this issue.

        Reviewed July 19, 2019

        Dear Joanna, Thank you for your review. We will certainly look into your comments with regards to the kitchen and service staff at our outlet. Thank you again. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded July 29, 2019
        Travelodge Georgetown
        8.4
        Excellent
        chontiya from Thailand
        Couple
        Superior Twin
        Stayed 1 night in July 2019

        Good place , Nice security , Valuable to pay ”

        - Located in Georgetown that is centre and nearly Komtar building. Easy to transportation for traveller. - Valuable price - breakfast OK - Check in 3 p.m. - foreigner more paid tax 12 RM /room/night - I didn’t acquainted Indian accent. I tried to communicated with receptionist. She spoke fast and not clear accent. - First , my room had a big problem about air condition was fixed. After check-in , I took a shower and went outside. When we came back , the big issue was solved already.

        Reviewed July 17, 2019

        Dear chontiya, Thank you for your review. I am happy to note that our associate was able to resolve the air conditioning issue you had initially. We hope to see you again! Regards, Nazrul Nasihin Interim Hotel Manager

        Responded July 29, 2019
        Travelodge Georgetown
        9.2
        Exceptional
        chris from United Kingdom
        Solo traveler
        Superior Twin
        Stayed 2 nights in May 2019

        Right near to love lane ”

        Near enough to the nightlife but just far enough away not to hear it, old fashioned but a lot better than all the new hotels popping up at least you get to see real people lots of eating places nearby will stay here again :-)

        Reviewed June 20, 2019
        8.0
        Excellent
        Chong from Malaysia
        Couple
        Superior Queen
        Stayed 1 night in April 2019

        Very good”

        Overall the hotel is ok, room is clean and comfy. Normal breakfast buffet and swimming pool need to maintain as the water not clean. Better improve their wifi speed or else just tell your guest wifi not available!

        Reviewed May 02, 2019

        Dear Chong, Thank you for your review. We are happy to note that you have enjoyed your stay with us. At the same time, we have taken note of your comments with regards to internet and swimming pool. Be rest assured we will look into this urgently. Thank you again for your feedback. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded May 16, 2019
        Travelodge Georgetown
        8.0
        Excellent
        Tan from Malaysia
        Family with young children
        Deluxe Double
        Stayed 1 night in April 2019

        Clean room, good and friendly staff.”

        I have booked a family room. The centralized air cond is not adequate enough to cool the whole room. The staff assist us to change to another family room. This family room comes with split air cond which we are satisfied. The hotel should look into the previous family room, as the centralized air cond will never able to lower down the temperature for whole room. Furthermore, one of 2 lift is under maintenance, which left the whole 8 floors to depend on one lift. Overall, the stay is good.

        Reviewed April 30, 2019

        Dear Tan, Thank you for your review. We have taken note of your comment with regards to the air conditioning in our rooms. I will be sharing this with our engineering team for improvement. We thanked you for your support and hope to see you again in the near future. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded May 16, 2019
        Travelodge Georgetown
        6.8
        Good
        Deniece from United Kingdom
        Couple
        Superior Queen
        Stayed 7 nights in June 2019

        Good”

        All the staff were really friendly and helpfull. Good location. The rooms definitely need a refresh and repaint. It was a bit tatty but lots of room and an excellent hot shower & comfy bed. BUT our sink and surfaces were not cleaned when we arrived. There was toothpaste in the sink and it wasn't cleaned the whole week. Breakfast was a bit weird. Very hit and miss. I'm not sure anyone in the world eats chips for breakfast unless you're hungover haha

        Reviewed June 27, 2019
        8.0
        Excellent
        Maximillian from Indonesia
        Couple
        Superior Queen
        Stayed 2 nights in March 2019

        Very good”

        Was quite amazed with how the staff helped us. Also the hotel and the room are very clean. Overall we satisfied staying at this hotel. Will definitely stay here again next time we visit Penang. Very recommended.

        Reviewed April 01, 2019

        Dear Maxmillian, Thank you for your positive review and I am glad to note that we have exceeded your expectation. We certainly look forward for your next stay! Regards, Nazrul Nasihin Hotel Manager

        Responded April 17, 2019
        Travelodge Georgetown
        9.6
        Exceptional
        Christian from Indonesia
        Couple
        Superior Queen
        Stayed 8 nights in June 2019

        Great location ”

        The location is superb...located in a main road with variety food selection a stone away.. the room is moderately enough for a couple.

        Reviewed July 09, 2019

        Dear Christian Thank you for your review with great scoring. I am happy to note you generally had a pleasant stay. We hope to see you again for another memorable experience. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded July 29, 2019
        Travelodge Georgetown
        10.0
        Exceptional
        Evelyn from Indonesia
        Couple
        Superior Twin
        Stayed 4 nights in June 2019

        Clean and cozy”

        So clean and very good hotel to stay

        Reviewed July 03, 2019

        Dear Evelyn. Thank you for the perfect 10. We hope to see again soon! Regards, Nazrul Nasihin Interim Hotel Manager

        Responded July 29, 2019
        Travelodge Georgetown
        8.0
        Excellent
        Tania from Indonesia
        Family with young children
        Superior Queen
        Stayed 3 nights in June 2019

        Good Lcation!”

        Travelodge hotel has a nice design overall. It's a nice hotel. Check in/out is fast. Good location, near many street food and minimarket. I will just note down on the cleanliness of the stair's floor, lift and pool area coz they don't seem to be cleaned. Looked very sticky. We also smell smoke from cigarettes in the hall and room sometimes. Please note that we stayed in a non smoking room and floor with a child.

        Reviewed June 26, 2019
        6.8
        Good
        Alan from Malaysia
        Solo traveler
        Superior Queen
        Stayed 1 night in June 2019

        Overall Pleasant Stay!”

        I had a comfortable stay though I had issues with the parking. The parking spaces were limited and the basement parking wasn't convenient to park. The breakfast could've done without it. Poor selection of breakfast items.

        Reviewed June 24, 2019
        6.0
        Norhaily from Malaysia
        Family with young children
        Deluxe Double
        Stayed 2 nights in June 2019

        Average budget hotel”

        With the price I paid for double deluxe room for 2 nights, I never thought that I have to go down to Ground Level to do my ironing. I have to iron my whole family's clothes for a wedding ceremony. Luckily there was no one using the iron and no one was waiting in line after me. There was no proper facilities to hang the clothes after ironing. And I have quite a difficult time taking all the ironed clothes back to my room in one trip. My point is, please provide iron & iron boards to the room by request. You don't know how much clothes that the customers needs to bring up the lift. I'm sure not everyone requests for ironing service but locating it at G level is not much help.

        Reviewed June 24, 2019
        3.2
        Mimi from Indonesia
        Family with young children
        Superior Twin
        Stayed 2 nights in June 2019

        Bad cleaning procedure. Short of staff during our stay and no cleaning room service.”

        Poor cleaning service. Parquett Floor not wiped /mop which already alerted. No new clean blanket stock available, therefore using the last night one. Staff not responsible even already complained, and this case been brought to the manager level. Evidence available to support. Already put in our blacklisted spot.

        Reviewed June 16, 2019
        6.0
        Angela from Singapore
        Solo traveler
        Superior Queen
        Stayed 2 nights in June 2019

        New name but still the same old hotel. ”

        Dissapointed to find that the hotel is still very outdated even Travelodge took over the management. Everything is the same except the hotel name. Breakfast was pathetic for a 3 star hotel. Hotel really needs an upgrading to live up to its name. Location is good if you are on a eating spree in Penang. However front office staff is cheerful, friendly and helpful. I left my mobile charger plug in the room after check out. And with 2 calls to the hotel, the staff found my item.

        Reviewed June 12, 2019
        4.8
        GIN from Singapore
        Group
        Deluxe Double
        Stayed 3 nights in December 2018

        Average hotel, not recommend, will not come back...”

        Dec 2018 travelled to Penang with my family, group of 10pax, booked 1 Family Superior room (4pax/room), 1 Family Deluxe room (4pax/room) & 1 Superior Double room (2pax/room), that time they still under the name of "Glow Penang Hotel". Room Size: Family Deluxe room is big but at top level aircon was not cold enough and Family Superior room abit small for 4pax, Superior Double room is not big as what picture shown. Toilets: All toilets didn't comes with complete shower screen. Meaning to say, no doors. Resulted after bath, toilet was wet and quite dangerous for elderly and kid. Housekeeping: Felt that the room was dusty, lack of maintenance, not properly cleaned up. Facilities: The lift is small and access card can only access to the floor you stayed, already requested to arrange all rooms at the same floor, but one of the room (Family Deluxe) not even ready when check-in about 5pm+ and need to wait for 40mins+ to get the room, hence, my sister decided to get the room at the highest floor since is already ready but this caused us having some problems as our access card cannot access to her room level. As for swimming pool, heard fromy sister that the pool alot of algae, not clean, so she skipped to swim at the pool. Breakfast: Breakfast was just normal & simple not that great, lack of choices, won't suggest to opt in for hotel breakfast, around the hotel got alot of eateries to explore and try. Breakfast wasn't replenish fast in time. Location: Abit of walking distance like 10-15mins to KOMTAR, but with elderly around it's impossible to use walking to KOMTAR. Easy to get Grab around. The plus point was nearby alot of local products shop, about 5-15mins walking distance. Overall Services: Do not allow early check-in, room not ready even after official check-in time, staffs checking in was slow and we don't feel welcoming from them. Conclusion: I will not recommend this hotel and will not come back for my next visit to Penang.

        Reviewed June 09, 2019
        4.8
        afiqah from Malaysia
        Family with young children
        Superior Queen
        Stayed 2 nights in May 2019

        Bad experience”

        they control the aircond temperature in the hotel room, centralised i think. they even switch off the aircond in the dining area and no fan at all. it was so hot that we (and our 7 months baby) was sweating profusely whick makes it really uncomfortable to eat. only 1 lift is working and the lift can occupy max of 4 adults at one time. difficult to park, since the parking meant for guest was occupied by staff. never staying in this hotel again.

        Reviewed May 20, 2019

        Dear afiqah, Thank you for your feedback and please accept our sincere apologies for the less than expected stay. We did had issues with our air conditioning system at the coffee house and guest lift which was rectified soon after. We hope you will be able to extend us another opportunity to regain your trust. Once again we sincerely apologies. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded May 23, 2019
        Travelodge Georgetown
        6.8
        Good
        Gan from Malaysia
        Business traveler
        Superior Queen
        Stayed 3 nights in May 2019

        Bad hotel ever”

        This is my first time stay hotel with no water for shower at night time from 11pm till morning, I stay 3 nights, 3 nights no water, no water heater, and no bath towel, and they staff only said sorry sorry sorry, I wrote to hotel management and no reply me at all, this is not a good hotel group for stay

        Reviewed May 14, 2019

        Dear Gan, Thank you for your feedback. We sincerely apologies for the inconvenience caused with regards to the water supply and the room condition. Please be rest assured that we are addressing all the issues for improvement. We also hope that you will extend us another opportunity in the near future. Once again, we apologies. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded May 16, 2019
        Travelodge Georgetown
        3.2
        Noor from Malaysia
        Family with young children
        Superior Queen
        Stayed 2 nights in May 2019

        Avoid this hotel”

        I booked this hotel because Agoda promotion. And we are very disappointed with their facilities and rude staff. Pro : 1. Location 2. Helpful manager and maintenance boy. Cons: 1. Rude kitchen staff , very poor and unhealthy breakfast. 2. Lazy and arrogant receptionist. It's take 26 minute to check in after she take my passport. This Indian girl not qualified to welcoming guest, she brings very bad perception to the hotel. And this is my last stay at Travelodge..I feel cheated. 3. No a/c at lobby and room very hot.

        Reviewed May 10, 2019
        2.8
        mohd from Malaysia
        Couple
        Superior Queen
        Stayed 1 night in April 2019

        Poor Facilities and Cleanlines”

        #My room dont have bath towel #No Battery remote tv #Kettle in my room broken. #Wall and floor toilet have stain # Food for breakfast not tasty #Some bottle spray(chemical) put beside cornflakes and coco crunch containner.seriously can not be acceptable.

        Reviewed April 30, 2019

        Dear mohd, It is with regret I noted the inconvenience you experienced during your recent stay. Please be rest assured that I have already addressed this with our housekeeping team for improvement. We hope to see you again soon. Regards, Nazrul Nasihin Interim Hotel Manager

        Responded May 16, 2019
        Travelodge Georgetown
        8.0
        Excellent
        Mark from Singapore
        Solo traveler
        Stayed 2 nights in December 2018

        very good location”

        Walking distance to all famous food in penang. Room is spacious and clean. Checking in staff is slow probably due to shortage of manpower. Bath towers and floor mat delivered late in the evening. Pool is small. Gym is small and treadmill is faulty. Highly recommended hotel to stay if you are in penang.

        Reviewed December 24, 2018
        12345
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        Travelodge Georgetown
        |Very good 7.7
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