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Exterior view, Mercure Newcastle in Newcastle
Standard King Room - Bed, Mercure Newcastle in Newcastle
a hotel room with a bed and a desk, Mercure Newcastle in Newcastle
a large swimming pool in a large building, Mercure Newcastle in Newcastle
a white vase filled with flowers sitting on top of a counter, Mercure Newcastle in Newcastle
a piece of paper sitting on top of a table, Mercure Newcastle in Newcastle
a bathroom with a shower, sink, and toilet, Mercure Newcastle in Newcastle

Removed from saved list

7.5

Very good

3,154 reviews

3,154 reviews

See map
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Newcastle Museum 840 m
Newcastle Memorial Walk 1.5 km
Christ Church Cathedral 1.6 km
Bathers Way Coastal Walk 1.8 km
Nobbys Head and Breakwall 2.5 km
Fort Scratchley 2.5 km
Merewether Baths 2.6 km
Nobbys Beach 2.7 km
Blackbutt Reserve 6.1 km
Nearby landmarks
Marketown 80 m
Maritime Centre 760 m
St Andrews Presbyterian Church 770 m
Silo 780 m
Newcastle Region Library 830 m
Newcastle Museum 840 m
Newcastle Art Gallery 860 m
Baptist Tabernacle 880 m
Newcastle Region Art Gallery 900 m
Greater Union Cinemas 1.3 km

Mercure Newcastle

12 Steel Street, Newcastle Metro, Newcastle, Australia, 2302 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Newcastle Metro, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Newcastle Memorial Walk as well as Nobbys Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Inside city center

Check-in [24-hour]

880 meters to Newcastle Museum

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Swimming pool [outdoor]

Fitness center

Bar

Your dates are popular among travelersUsers are booking a place in Newcastle every 23 minutes on Agoda.com
Value for money7.3
Distance to city center1 km
Location rating8.0
Nearest airportNewcastle Airport (NTL)
Distance to airport15.5 km

Rooms available at Mercure Newcastle

Standard King Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Standard Family Room
...
  • Room size: 62 m²/667 ft²
  • Shower
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Two Bedroom Suite
...
  • Room size: 62 m²/667 ft²
  • Shower
  • 2 single beds and 1 king be...
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Executive Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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King Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
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Standard Room
...
  • Room size: 25 m²/269 ft²
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Other
...
  • Room size: 45 m²/484 ft²
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Standard Room With 2 Single Beds And 1 Single Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • 2 single beds and 1 sofa be...
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Frequently asked questions

What time is check-in and check-out at Mercure Newcastle?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Newcastle?

For those who wish to drive their own cars, Mercure Newcastle has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Newcastle with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Newcastle?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Newcastle. A selection of food types including western and full american breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 23 AUD if not included in the room rate.

What are my dining options at Mercure Newcastle?

Mercure Newcastle features an on-site restaurant for your dining convenience.

Can special events be hosted at Mercure Newcastle?

Large events and gatherings such as weddings and private events can be hosted at Mercure Newcastle. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Mercure Newcastle?

On-site venues and convenient event services make Mercure Newcastle an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Newcastle?

Mercure Newcastle does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Newcastle?

Restaurants including Scratchleys, The Happy Wombat and Newy Burger Co are popular in Mercure Newcastle’s neighborhood which is known as Newcastle Metro.

What popular shopping places are close to Mercure Newcastle?

Shopping options in Mercure Newcastle’s Newcastle Metro neighborhood include Marketown, Newcastle Art Gallery and Inner City Winemakers.

What are popular attractions near Mercure Newcastle?

Mercure Newcastle’s location in the Newcastle Metro neighborhood makes it close to famous attractions including Fort Scratchley, Newcastle Museum and Christ Church Cathedral.

What popular beaches are close to Mercure Newcastle?

Mercure Newcastle’s Newcastle Metro neighborhood also includes Nobbys Beach and Newcastle Beach.

See map

Explore the neighborhood

What people love about Mercure Newcastle

  • 8

    Very good
    Staff 

    "Clean, good location, friendly staff, value for money."

    Julie

    |

    January 11, 2022

  • 7.2

    Very good
    Cleanliness

    "Clean room and nice bed."

    Hendry

    |

    December 21, 2021

  • 9.6

    Exceptional
    Location

    "Great hotel in a great location."

    Bev

    |

    January 4, 2023

Overall rating:

7.5

Very good
3,154 reviews
Cleanliness
7.3
Facilities
6.8
Location
8.0
Read all reviews >
What travelers say they love:
The location was perfect for my needs.
Glen from Australia
Business traveler
More about Mercure Newcastle

More about Mercure Newcastle

Mercure Newcastle

Enjoy both the oceanside and the city center with a stay at Mercure Newcastle, one of the unique places in Newcastle that offers both with its special location.
At Mercure Newcastle, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Mercure Newcastle makes it easy to plan your day trips, sightseeing, and more around Newcastle. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at Mercure Newcastle thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Mercure Newcastle are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. It's good to know that bathroom amenities including toiletries are provided in some of the guest bathrooms.


Dining and things to do

Every day at Mercure Newcastle begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Mercure Newcastle goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Mercure Newcastle is the perfect spot to explore Newcastle's fascinating cultural sights and attractions. Multiple day trip options await you and your travel group close to Mercure Newcastle, starting with visits to Blackbutt Reserve located just 6.1 km away. Enjoy the simple pleasures of an oceanside getaway, with Nobbys Beach located 2.9 km away, where you can turn a good day into a great one with a sea view. Acquire some cultural knowledge with a day at Fort Scratchley located 2.5 km away, where you can see famous works by local artists.

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Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Housekeeping

44 mentions

Breakfast

21 mentions

Internet

10 mentions

Swimming Pool

7 mentions

Languages spoken
  • English
  • Filipino
  • French
  • Italian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
Sienna Cafe & Bar
  • Menu: A-la-carte

Location

12 Steel Street, Newcastle Metro, Newcastle, Australia, 2302
Excellent
Location

8

Airports
  • Newcastle Airport (NTL)
    15.5 km
  • Palm Beach Seaplane Base (LBH)
    84.0 km
Hospital or clinic
  • William Lyne Day Hospital
    4.3 km
Convenience store
  • Coles Express
    2.5 km
Cash withdrawal
  • ATM
    250 m

What's nearby

Popular landmarks
  • Newcastle Museum
    840 m
  • Newcastle Memorial Walk
    1.5 km
  • Christ Church Cathedral
    1.6 km
  • Bathers Way Coastal Walk
    1.8 km
  • Nobbys Head and Breakwall
    2.5 km
  • Fort Scratchley
    2.5 km
  • Merewether Baths
    2.6 km
  • Nobbys Beach
    2.7 km
  • Blackbutt Reserve
    6.1 km
Nearby landmarks
  • Marketown
    80 m
  • Maritime Centre
    760 m
  • St Andrews Presbyterian Church
    770 m
  • Silo
    780 m
  • Newcastle Region Library
    830 m
  • Newcastle Museum
    840 m
  • Newcastle Art Gallery
    860 m
  • Baptist Tabernacle
    880 m
  • Newcastle Region Art Gallery
    900 m
  • Greater Union Cinemas
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Wi-Fi/Internet access is available at the property at no additional charge for a limited time or amount. Charges apply thereafter.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center1 km
Extras
  • Breakfast charge (unless included in room price)33 AUD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 131
  • Most recent renovation2007
Parking
  • Daily parking fee20 AUD

Reviews of Mercure Newcastle from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.3
Facilities6.8
Location8.0
Room comfort and quality7.4
Service8.0
Value for money7.3
High score for Newcastle
Rating
9+ Exceptional (66)
8-9 Excellent (58)
7-8 Very Good (95)
6-7 Good (59)
<6 Below Expectation (105)
Time of the year
Mar - May (81)
Jun - Aug (74)
Sep - Nov (94)
Dec - Feb (134)

Show reviews that mention 

Showing 383 verified guest comments
12345
9.6
Exceptional
Andrew from Australia
Solo traveler
Stayed 7 nights in November 2020

Large room, great Location ”

The room is large and clean, it has a microwave and a fridge. There a two supermarkets right across the road. And loads of places to eat within walking distance. The area is very flat which makes for a great place to walk and explore. The water front is two blocks away, and an be seen from windows at the back of the hotel. The beach is a easy 2km walk away, or you an take the tram which us only a short distance from the hotel.

Reviewed November 13, 2020

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Dear Andrew, Thankyou for taking the time to leave a review of Travelodge Hotel Newcastle. We appreciate your feedback in regards to our rooms and location. We are pleased to hear our location suited the needs of your stay. We hope to welcome you back again soon. Kind Regards, Emily-Duty Manager

Responded November 22, 2020
Mercure Newcastle
10.0
Exceptional
Jason from Australia
Couple
Stayed 3 nights in July 2020

Fantastic place to stay”

Our stay at the Travelodge was great - best value for money - great service - staff are so accommodating. I highly recommend the Travelodge at Newcastle

Reviewed July 09, 2020

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Thanks Jason for the review, We appreciate the wonderful feedback and especially mentioning our helpful team members. The hotel looks forward to welcoming you back again in the near future. Regards Tim - Acting Duty Manager.

Responded July 23, 2020
Mercure Newcastle
10.0
Exceptional
trevor from Australia
Solo traveler
Stayed 2 nights in April 2020

Highly recommend ”

The staff are very friendly and helpful....very comfortable beds. And perfect spot

Reviewed April 11, 2020

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Dear Trevor, Thank you for taking the time to write this wonderful review. It is great to see that you enjoyed your stay and we look forward to welcoming you back. King regards, Casey - Hotel Duty Manager

Responded April 23, 2020
Mercure Newcastle
10.0
Exceptional
Ray from Australia
Couple
Stayed 1 night in January 2019

Rayo from Tweed Heads”

Staff was excellent, room,location,wifi and breakfast was great all with a reasonable price. Well done Travelodge Newcastle.

Reviewed January 15, 2019

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10.0
Exceptional
James from Australia
Couple
Stayed 1 night in April 2019

Great location”

Goid price, nice comfortable rooms, easy access to shops

Reviewed April 25, 2019

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Thank you very much for your review. Kind Regards, Danielle S Hotel Duty Manager

Responded April 25, 2019
Mercure Newcastle
10.0
Exceptional
trevor from Australia
Solo traveler
Stayed 1 night in April 2020

Very good rooms. ”

Very friendly staff. Great rooms. Good location

Reviewed April 26, 2020

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Thanks Trevor for the review, We appreciate the wonderful feedback and especially mentioning our helpful team members. The hotel looks forward to welcoming you back again in the near future. Regards Tim - Acting Duty Manager.

Responded July 23, 2020
Mercure Newcastle
9.6
Exceptional
Mainuddin from Australia
Couple
Stayed 1 night in April 2021

Nice stay and Friendly staff”

The Hotel was good to stay. It was very old though, also the carpet but well maintained. The staffs were very friendly, helping us with map to find our transport. Overall, I would give rating 8 out of 10.

Reviewed April 15, 2021

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Thanks Mainuddin for the review, We're glad you enjoyed your recent visit, especially the interaction with our friendly team being mentioned. We look forward to welcoming you back again in the near future. Regards Tim - Acting Duty Manager.

Responded April 16, 2021
Mercure Newcastle
10.0
Exceptional
trevor from Australia
Solo traveler
Stayed 1 night in May 2020

Very good rooms ”

Very comfortable beds

Reviewed May 10, 2020

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Dear Trevor, Thank you for taking the time to review your recent stay. It is great to see that you enjoyed your time with us and found the beds to be very comfortable. We look forward to welcoming you back. Kind regards, Casey - Hotel Duty Manager

Responded May 12, 2020
Mercure Newcastle
9.2
Exceptional
Anastasia from Australia
Couple
Stayed 1 night in February 2020

Staff are always amazing and so accommodating to us! Clean and great value for money!”

Pros: Great location, lovely room, excellent value for money! Cons: one elevator is always broken every time we’re there, would love a cookie supplied in the room to have with coffee! And I always always always forget to bring my robe, a provided one would be a lovely gesture! Otherwise a gorgeous hotel with great staff and location!

Reviewed February 16, 2020

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Good afternoon, Thank you for your wonderful review! We're so glad that you took advantage of our excellent location and enjoyed our lovely rooms. I will pass on your feedback to our departments! We hope to welcome you back to Travelodg Newcastle in the future. Kind regards, Emily Crawford Duty Manager

Responded February 19, 2020
Mercure Newcastle
10.0
Exceptional
Christine from Australia
Couple
Stayed 1 night in June 2020

Love it”

Friendly staff. Great location. Just right!!!

Reviewed June 17, 2021

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Dear christine, I would like to thank you for taking the time to post a review about Travelodge Hotel Newcastle. We’re so glad to hear that you enjoyed our great location. I appreciate your feedback regarding our Fabulous team and will ensure that this is passed along to both the Housekeeping Manager & Hotel Manager. Thank you again for sharing the experience of your stay with us and we hope to see you again next time. Kind regards, Beau – Duty Manager Travelodge Hotel Newcastle

Responded June 20, 2021
Mercure Newcastle
9.2
Exceptional
Kim from Australia
Couple
Stayed 1 night in August 2019

Great value for an overnight stay”

I had to bring my mother to Newcastle for a doctors appointment. We wanted cheap accommodation that was close to everything. The Travelodge was comfortable affordable and convenient. I recommend for a quick trip or overnight stay.

Reviewed August 22, 2019

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Dear Kim, Thank you very much for your review! We hope you enjoyed your stay and we look forward to your next stay. Kind Regards, Danielle S Hotel Duty Manager

Responded August 24, 2019
Mercure Newcastle
9.2
Exceptional
Maria from Australia
Family with young children
Stayed 2 nights in April 2022

Great stay”

I booked a room for 2 nights at this hotel and it was a last minute decision. I have noted that if possible to check in early as were coming down early. I thought it would not be possible as i knew how busy easter weekend was and i booked it the day before we arrive. But luckily when i get there my room was ready, staff are friendly and attentive, would come back to stay here. And would highly recommend this hotel.

Reviewed April 19, 2022

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Hi Maria, Thanks so much for your lovely review! We are so glad you had a wonderful stay with us and that you appreciated our friendly team. We look forward to welcoming you back in the future! Kind regards, Emily C Duty Manager

Responded April 24, 2022
Mercure Newcastle
9.6
Exceptional
Tim from Australia
Family with young children
Stayed 1 night in April 2019

Location”

Great spot,we requested a cot for our baby and on arrival one was in our room ready to go, breakfast was excellent.

Reviewed April 16, 2019

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Dear Tim, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and housekeeping team. Our staff are trained to provide only the best in customer service and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Newcastle! Kind Regards, Emily Guest Service Agent

Responded October 13, 2020
Mercure Newcastle
9.2
Exceptional
Nga from Hong Kong SAR, China
Couple
Stayed 1 night in April 2019

Good location and clean”

The location is very good and convenient. And the room also very clean and big. But if you drive your own, you need to pay for AU$15 a night, as they don’t have free parking.

Reviewed May 02, 2019

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Dear Nga, Thank you for taking the time to review our property, your comments are very much valued. Our hotel is situated not far from the centre of Newcastle, so our guests can enjoy all Newcastle has to offer. We do apologise for any issues caused with the parking. Our carpark is an additional $15 per night per vehicle for all our guests, due to our central location within Newcastle. We look forward to seeing you on your next trip to Newcastle! Kind Regards, Emily Guest Service Agent

Responded October 13, 2020
Mercure Newcastle
9.2
Exceptional
Jen from Australia
Couple
Stayed 3 nights in January 2022

Always Good”

We stay here quite regularly. Always good service. We still have not got to use the Gym or pool yet. however for convenience and comfort its great. In a great location.

Reviewed January 20, 2022

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9.2
Exceptional
Tina from Australia
Couple
Stayed 1 night in March 2020

Quick & Easy”

Agoda made it quick & easy to book on the spot...check in & out quick, easy & friendly. Clean comfortable room. What more could you want.

Reviewed March 17, 2020

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Thanks Tina for the review, We appreciate the wonderful feedback and especially mentioning our helpful team members and clean hotel. The hotel looks forward to welcoming you back again in the near future. Regards Tim - Acting Duty Manager.

Responded July 23, 2020
Mercure Newcastle
9.6
Exceptional
Robert from Australia
Solo traveler
Stayed 1 night in March 2021

Dated”

Hotel is adequate although the rooms are a bit dated and especially the bathrooms with very dodgy looking repairs.

Reviewed March 23, 2021

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Thanks Robert for the review, We appreciate the feedback and time taken to write this. We have passed the feedback to our maintenance team to investigate to ensure the quality of the rooms are up to standard and apologies if on this occasion they did not meet this level. We hope to see you again in the future to turn around this perspective. Regards Tim - Acting Duty Manager,

Responded March 25, 2021
Mercure Newcastle
9.6
Exceptional
Sukhdev from Australia
Solo traveler
Stayed 1 night in March 2019

Great location ”

Good staff,Great location. The king size bed was huge.

Reviewed March 04, 2019

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Dear Sukhdev, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service and we are pleased that you found value and hospitality during your stay. Our hotel is situated near the centre of Newcastle, so our guests can enjoy everything Newcastle has to offer. We look forward to seeing you on your next trip to Newcastle! Kind Regards, Emily Guest Service Agent

Responded October 13, 2020
Mercure Newcastle
9.2
Exceptional
Frank from Australia
Family with young children
Stayed 1 night in June 2022

Central Location”

Travelodge is within walking distance of many Newcastle tourist spots and the light rail runs up Hunter and Scott Streets to the beach. The Marketown shopping centre is also right across the road.

Reviewed June 26, 2022

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8.8
Excellent
kathryn from Australia
Couple
Stayed 1 night in April 2021

Excellent”

Great staff...early no fuss check in... Room rate was very high as was in school holidays Only 2 small issues...pillows were very uncomfortable and as our room was facing main road it was very noisy at night from traffic and kids hanging around eateries near hotel ...but very convenient to restaurants and light rail ...good for 1 night stay out of peak times

Reviewed April 15, 2021

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Thanks Kathryn for the review, We're glad you enjoyed your recent visit, especially the interaction with our friendly team being mentioned. The hotel hopes to offer the backside of the building off the main street during your next trip should this be more convenient for a good night sleep and apologise that it affected this recent stay. We look forward to welcoming you back again in the near future. Regards Tim - Acting Duty Manager.

Responded April 16, 2021
Mercure Newcastle
12345
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