Recent customer comments

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Very good

based on 1156 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 9.0
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.5
  • Food and dining 6.8
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Kane from United States
Families with older children
Stayed 7 nights in July 2014
Great location but facilities were shabby.
Location is great.The hotel is within walking distance of everything. The rooms were small and there appeared to be water damage in all of the hall ways. Bedbug bites were suffered by the occupants of two of the three rooms. Bedbugs became an issue in one room (after cleaning the room and still having bites that couple was moved to another room with no further incidence) and a couple that stayed in another room found bedbugs in their belongings when they returned home. Itchy thinking about it.
Reviewed July 17, 2014

Sarah from Australia
Families with older children
Stayed 3 nights in July 2014
location, close to transport, clean
Fine, above average - would stay there again
Reviewed July 16, 2014

Cheuk from Hong Kong
Stayed one night in July 2014
Nice room & Good location, unfriendly staff
room, location, tidiness
the room on the highest floor was nice. The location of the hotel right next to wynyard station The staff at the reception was a bit rude,and another staff broke into our room just to replace the minibar. So everything were alright except the unprofessional staff.
Reviewed July 14, 2014

Anthony from Australia
Stayed 2 nights in July 2014
Staff very freindly and beds comfortable.
Luggage storage fantastic. Beds very good. Staff very friendly.
Just what we needed, but the Gym really does need a little work.
Reviewed July 14, 2014

Gavin from Australia
Families with young children
Stayed one night in July 2014
Good value for money
Value location staff
Reviewed July 10, 2014

Ng from Malaysia
Solo travelers
Stayed 2 nights in July 2014
Overall it's good
Great location, comfortable, limited internet access
Reviewed July 08, 2014

Samantha from Australia
Solo travelers
Stayed one night in July 2014
Easy location Clean Upgraded
Easy comfortable flexible Friendly staff Affordable Would visit again
Reviewed July 07, 2014

Jakrin from Thailand
Families with young children
Stayed 4 nights in July 2014
Location of the hotel is closed to train station
I am ok with hotel reception and my travel by ferry and train is very convenient
Reviewed July 07, 2014

Yunzhen from Singapore
Stayed 5 nights in June 2014
friends trip
centrally located, comfortable, not pricey
next to wynyard station, direct line from airport, in cbd. walking distance from opera house and fish market
Reviewed July 06, 2014

Wendy from Australia
Business travelers
Stayed one night in June 2014
Easy and convenient
Ok and pleasant. Quite and close to all tourist and transport options
Reviewed July 02, 2014


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