Please note that the apartments are fully equipped and guests will be charged for any damages made in the apartments.
Cleaning is included every two days. Daily cleaning is available at an extra cost, please contact the hotel directly for arrangements.
Please note that check-in is at Aqualuz Hotel.
Guests may access the outdoor swimming pools at Aqualuz from: January 1st to June 14th and between September 16th and November 14th .
Guests may access the outdoor swimming pools at Troia beach club from June 15th to September 15th
Please be aware that all reservations (exception made for Non Refundable) are paid at the time of check-in.
Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment.
Please note that the hotel does not accept third party bookings paid by credit card; please contact the hotel directly for information regarding bank transfers.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that breakfast is available at an additional charge of EUR 10 per person at Aqualuz Suite Hotel Apartamentos, located 600 metres from the property. Please contact hotel directly for availability.
Half Board is also available at an additional charge of EUR 32 per person at Aqualuz Suite Hotel Apartamentos from April to September. Please contact hotel directly for availability. Please note that the check-in and key-collection take place at: Aqualuz Troiamar & Troiario Suite Hotel Apartamentos, 7570-789 Troia. Please inform TroiaResidence - Beach Houses in advance of your expected arrival time. You c