The staff are friendly and I would always have a chat when walking in and out and whilst the rooms are basic they are clean and the beds and pillows a...
Judy | July 25, 2019
Just a one night stay but the reception staff were very helpful and friendly plus the room was a good size and well appointed given the rate we paid.
Mike | August 28, 2018
The hotel is in a great position, only a couple of blocks from the Esplanade, where there is a variety of restaurants to choose from.
Valerie | August 22, 2019
Close to the city, it's quiet, the staff are friendly, it's value for money and the rooms are always clean.
Maria | January 7, 2020
The size of the room, the top quality of the bed, air-conditioning and very friendly and helpful personnel.
Thomas | September 30, 2019
The facilities are clearly used, but were fully functioning and we found our room perfectly tidy.
Thomas | September 30, 2019
960 meters to public transportation
Located in heart of Cairns
Free Wi-Fi in all rooms!
|Value for money||8.9|
|Distance to city center||0.5 Km|
|Nearest airport||Cairns Airport (CNS)|
|Distance to airport||4.8 km|
Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.
Tropical Heritage Cairns is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Tropical Heritage Cairns has a car park right on site for maximum convenience. Car parking is free for guests. If you're looking for an easy way to get around Cairns with private transportation, the hotel can arrange taxi service.
Tropical Heritage Cairns does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"It was also within easy walking distance of everything in the CBD."
August 28, 2018
"Friendly and helpful staff and very convenient location."
June 16, 2019
"If coming to Cairns again I would stay here."
July 25, 2019
Brilliantly nestled in lush, tropical surroundings, this charming property features a variety of accommodation types ranging from studios, spa suites, one bedroom apartments, executive suites, and presidential suites. All the refurbished rooms bring along comfort and the modern feel, well equipped with a digital flat screen TV in the lounge and bedrooms with two free movie channels. Experience the Melanesian hospitality at Tropical Heritage Cairns which is perfectly located away from the buzz of the city. Enjoy a leisurely stroll down to the Cairns Base Private Hospital, have a cooling dip in the refreshing pool, or rejuvenate at the spa after a hard day's exploring and sightseeing. The hotel is just a 10-minute drive to the Cairns International Airport and is also within easy reach of numerous restaurants along the Esplanade. Guests can take this opportunity to try out some famous dishes at the renowned Barnicle Bills Seafood Restaurant and the well-known Cock 'n' Bull all within an easy walk. Enjoy the comfy, spacious rooms in the best part of Cairns, your holiday haven in the far north.
"Always friendly, clean, lovely rooms, parking easy, good wif..."
August 9, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Tropical Heritage Cairns
Cairns City Center
Cairns City Center
Cairns City Center
Cairns City Center
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Good value for money good location ”
This motel is located only two blocks to the esplanade and a 10 minute walk to the night markets. The staff are friendly and I would always have a chat when walking in and out and whilst the rooms are basic they are clean and the beds and pillows are comfortable. The pool is more of a plunge pool but there are some sun lounges to lay on too. Breakfast is available from about 7-9 am . I changed rooms midway during my stay due to noisey people next door but again this was not an issue with the staff. I checked out early in the morning for a 6.45am flight. Flight ended up being cancelled and there were no issues with me coming back and letting me have the room again. If coming to Cairns again I would stay here.
Nothing to write home about.”
The shower head was mounted lower on the wall so had to lower my body to get my head under the shower and i;m not a tall man either. They said a continental breakfast is available at 7am. Bit staff didn't open the kitchen till 7:15am. Which meant the hot water urn wasn't turned on so no coffee.
Great location short work to CBD. Short walk to the Cairns Private and General Hospital, great place to stay if you are in Cairns for medical.
Staff were really nice and friendly, and the hotel is conveniently located, easy to access and a short walk from Cairns centre and restaurants. Rooms are basic but comfortable and clean. Unfortunately I got trapped in the bathroom of my room (door handle was broken), but after I was freed I was moved to a suite in compensation. Only gripe is that the shower head was at a fixed height, just level with my shoulder!
Great stay at great price ”
Quick 4 night stay while in Cairns for work and I got my room for about half of what other hotels were charging for similar standard's. Great little hotel with nice staff. Obviously a small independent hotel but everything you would expect from a 4 star hotel. Would stay again and highly recommend in future
Perfect for what I needed”
I stayed there twice, for one night each time. Decent hotel with friendly staff. I got what I paid for. The hotel is quite well located, just 5min walk from the sea front promenade and 10-15min walk from the city center where you ll find restaurants, bars, shops and tour agencies.
Great location and quiet setting”
Reception lady was very friendly. Our room was spacious, large bathroom with separate shower & bathtub (it was triangle shape jacuzzi), safety box, tv, balcony. We stay at different hotels when visiting Cairns and was very surprised how quiet this hotel is, which was great. We noticed a few areas in our room that need some facelift however the room was very clean, everything in the room was working and it was quiet. We are happy to come back.
Room clean. Toilet clean. Good locality just 7mins walk to acquarium and esplanade and shops”
Staff helpful and knowlegeable
Good stay again this time”
It’s my 2nd time with Tropical heritage hotel. Good location and nice room but it’s a old building that need to renovate soon. Overall good to stay.
Very friendly and decent for the price”
Just a one night stay but the reception staff were very helpful and friendly plus the room was a good size and well appointed given the rate we paid. It was also within easy walking distance of everything in the CBD. We didn’t use the pool but despite being quite small, it was still a nice extra.
Excellent value, well run and hospitable”
We had a great stay at TH. Rosemary is a friendly, knowledgeable and sympathetic manager who went out of her way to ensure we were as comfortable and happy as could be. Whilst she is always efficient and highly organised, she manages to maintain a relaxed family atmosphere and always has time to chat or share her experiences and recommendations, which are boundless. I was recovering from a serious illness when I arrived and the support began via email several days before, as she made calls on my behalf and provided essential information regarding local medical care. This attention to detail continued later on as she booked trips and reserved tables for us. The hotel has been recently refurbished, and is comfortable and quiet. Only criticisms are the lack of free wi-fi (but this is, disappointingly, still the norm in Australia, and TH was considerably cheaper than Sydney); the shower heads are fixed and set way too low; the TV reception / choice was not great; and it's a bit of a hike into town (15-20 mins) if you don't enjoy tropical walks (however the Esplanade boardwalk is at the bottom of the street and makes for a lovely stroll into town at sundown). These are negligible concerns though given the value and level of service provided, especially compared to more expensive options nearby. Recommended.
Great week in Cairns”
We really enjoyed our time at Tropical heritage Cairns. The hotel staff were brilliant and went out of their way to help. We checked in at 10am in the morning after an early flight and we were offered our room 4 hours early. The rooms were interconnecting for the 2 couples and the facilities were clean and everything worked. The staff all care about guests and made our stay a great one. Highly recommend the hotel.
Excellent spot to base yourself in Cairns”
It's true what everyone else has to say about Rosemary--she's an absolute delight. Friendly, knowledgeable, and always present. Oh, and patient, which is good, because somehow the combination of my Macintosh computer, my company's timecard system, and Heritage Cairns wireless service just did not like to work together. She was great about fixing me up with replacement internet access and service, at the most reasonable rates we got in Australia (well, besides the one free place, which had to be used in the lobby in Gold Coast). She set us up with towels for our diving, loaner umbrellas to meet the unseasonable very heavy rain, and plenty of advice. Heritage Cairns is just a few steps off the main thoroughfare, but it's worth the extra block of walking.
Budget hotel in Cairns”
Pros : Reasonable tariff for city hotel. Very friendly and helpful staff. 5-10 min walk to the Cairns Esplanade Lagoon. Breakfast at an additional surcharge (did not try it). Cons: Pool area very small and garden area seemed a little neglected.
Fantastically friendly staff . I was greeted with a smile and sometimes conversed with all staff. Rooms where sparkling clean. It is about a 10 min.walk up to the main area of shopping dining and swimming lagoon . Car rental close by . Parking available.
Had troubles with the toilet not flushing, etc from my first night when I found out there was nobody who could help.
Friendly and helpful staff and very convenient location.
Great short stay, friendly staff in a good location. ”
Good location at a great price. Just a short walk to restaurants, shops and the Esplanade. Would definitely stay again.
Overnight for the music festival ”
Great room, basic but with everything needed. Fantastic price on Agoda.
Good value ”
Good location and great value for money