"Big rooms,great staff, free minibar and well located next to sutos mall."
Khairul - January 3, 2020
Excellent
Location rating score
After check in all things happen smooth and the staff that work in the evening onward all was great and will smile.
Foong | October 30, 2019
their check out time is 2 pm which allows you to enjoy your time bathtub-ing in a clean and big bathtub.
Novi | August 12, 2019
other than that everything is good, with great view from the windows and the awesome bathtub!
Edwin | September 21, 2019
It has maintain the property really well since the last 10years I was at the hotel.
Khairul | January 3, 2020
Very nice place to stay in Surabaya, Clean beautiful rooms calm and well situanted.
Jimmy | September 1, 2019
I definitely will stay again in TS suites if i go Surabaya again in the future.
Novi | August 12, 2019
Airport transfer
Free Wi-Fi in all rooms!
Sauna
Breakfast [free]
Air conditioning
Value for money | 8.3 |
Distance to city center | 4. Km |
Location rating | 8.7 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 11.2 km |
TS Suites Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 280000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, TS Suites Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.
"I am satisfied with the service, the cleanliness and location."
Wen
|
July 22, 2019
"Room is good, well furnished and near surabaya town sqr."
Leng
|
September 14, 2019
"The hotel breakfast is very good and very nice hotel."
BUKIT
|
December 16, 2019
Well-positioned in Surabaya Center, TS Suites Surabaya is the ideal point of departure for your excursions in Surabaya. Situated only 4. Km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by TS Suites Surabaya ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel offers an excellent variety of recreational facilities, including yoga room, fitness center, sauna, golf course (within 3 km), spa. TS Suites Surabaya is a smart choice for travelers to Surabaya, offering a relaxed and hassle-free stay every time.
"The room is big, clean and free mini bar in the room."
Adriana
|
January 30, 2020
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-7 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 8 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() TS Suites Surabaya | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
Guest rating | Excellent 1125 reviews 8.5 Location 8.7 | Excellent 2572 reviews 9.0 Location 9.2 | Exceptional 144 reviews 9.3 Location 9.5 | Excellent 3 reviews 8.4 Location 7.3 |
Neighborhood | Surabaya Center | Surabaya Center | Dukuh Pakis | Surabaya Center |
Show reviews that mention
Value for money! Cozy, comfortable & modern hotel!”
Our stay at TS Suites was great! The staff at the reception were very friendly, polite, helpful & professional. They gave us a lot of useful advice and recommendations on places of interest & shopping malls near the hotel. They also recommended the specialty Spikoe Surabaya cake! Lovely hotel with attentive staff, great & spacious rooms, and a big plus is the free minibar that I believe no other hotel offers!!!! Will be back if I come to Surabaya again!
Central to Surabaya”
TS Suites is conveniently located in the centre of Surabaya, but IMHO, it is a very convenient location, especially for business travellers. It is in between the airport and Surabaya city centre. Its no-frills but located to a mall with a cinema and some restaurants is a nice touch for those who just want a crash pad. Its suite toilet is amazing, with ample space to walk around, hence that was a plus point for our group. And its breakfast spread ranges from Western to local, with amazing sambal source. Its central location also means that a Grab/Go-Jek ride away will bring you pretty much to wherever within 30 minutes.
Awesome room, even the minibar is included”
Great room, plenty of space. Minibar is included!!! Breakfast is good, plenty of variety, but no egg station here. No swimming pool to be found either, but you can go to Gold's gym for free. The hotel is connected to Surabaya Town Square (SuToS) shopping mall, and even though SuToS no longer has many visitors as it was used to be like some years back, at least you can still find many restaurants there beside supermarket and other stores. Overall, highly recommended!!! Thank you, TS Suites!
The best in Surabaya. Trust me!”
ts suites is the best of the best. i went there with my partner and we were so happy with room. we love the big bed. we stayed in premium executive and every dimes we spent are worth what i paid. i think the hotel is better than the 5 star chained hotel since those are so old but ts suites are very modern, looks nice and comfortable. however, the reason that i really like this hotel is a service mind that every single staffs in the hotel. we booked one more days becos we would liuek to extend our stay but the problem is we need to change the room from single bed to double bed which is so bad for a couple like us. finally, the staffs tried so hard to fix the room for us even the hotel rooms are so full and we finally can stay the same room and dont have any problem wth packing and change the room. overall i am so happy !!!! and i like the super low rate, it's affordable and good price for people same age as me
Amazing stay”
They allows me to do early check in at 11am, thanks i really need that. And their check out time is 2 pm which allows you to enjoy your time bathtub-ing in a clean and big bathtub. Bathtub need to be fix on room 602 because it leaks everytime i take bath. Breakfast can be improved, bread super hard. I definitely will stay again in TS suites if i go Surabaya again in the future.
Better than expected!”
We just stayed here one night to fly back home early next morning. So glad we booked TS Suites Surabaya - the room is awesome and very big. Love the bath tub too! Won’t hesitate to book again next time we are in Surabaya.
Great Convenience,wonderful stay”
TS Suites is great value for money hotel, great alternative for other high-priced 5-star hotels in town. The staff were very attentive, courteous and friendly.Check-in and check-out were very fast. Next to Surabaya town square where you can have wide array of dining choices-local, Italian,Japanese,Malaysian,Thai,Chinese and globally known Cafes.Being centrally-located, i get connected with my friends easily.The room is spacious,the bathroom has a tub and shower area separately. Security is good. Free Wi-fi in the room,free internet access in the lobby,free minibar, good cable channels and wide selection for breakfast also room inclusive. I just miss the swimming pool. I had a wonderful trip in a nice hotel,i will definitely come back.worth the money.
TS Suites Hotel”
TS suites is a great hotel which is quite new. The whole hotel is non-smoking which is a one off in indonesia. The Bathrooms are great and have a good layout. If i come back to Surabaya i would always stay at this hotel and recommend it to everyone. The staff were very professional and provided everything i asked.
TS Suite is an excellent trendy hotel to stay”
TS Suites provides a unique room setting with combination of good services all round from concierge to reception, room service and restaurants. The bed and pillows and a/c are comfortable for a good night sleep. Check-in and check-out is smooth With mostly beatiful and lovely female receptionists at the counter and the cafe. There are plenty of restaurants and places to have coffee and relax in addition to live music which can go on till late night. Light sleeper is recommended to choose a room facing away frim the Town Square as the music could be a bit of a problem. TS Suite will oblige early check-in and late check-out subject to room availability without hassle. They will do the best to please the guests. We love to stay at TS Suites!
Nice hotel as always”
TS Suites is almost my second home in Surabaya. Great locations, nicely designed rooms, even after all the years, the room still looks great! and not forgetting the service from the staff has been nothing short of 5 stars. Good job to all the staff! every single one of them!
very convinience to local foods and shopping cente”
i really enjoy my stay in TS suite hotel, i stayed in 9th floor with no tall building in surronding you can enjoy whole surabaya city view and it close to shopping centre with a lot of good foods
Cool Hotel”
The hotel located in very good location at center of Surabaya inside nice marketing center. In this great location you can reached all location in easy way and near Highway so you will be in Airport in 30-40 minutes. TS suites hotel surrounded by many type of restaurants and caff. Also you can make nice shopping in the same area. Also, if you need to go cinema it's in the same area as well as toy center for kids to play. The hotel is very clean and the hotel staff is very cooperative.
Nice hotel and strategic location”
Although there are plenty of branded hotel to choose in Surabaya, but this hotel has the quality & service alike with almost half the price. Located in one of food & hangout place in Surabaya is just another bonus. The rooms are well furnished & modernly designed. The In-room Wifi connection for free. The hospitality from the moment you checking-in until the check-out time. It would be perfect if they have a swimming pool though.
Good hotel and i am enjoy my stay”
I am really enjoy my stay at TS suites hotel and the breakfast is very good And closer to plaza surabaya town square where there very many restaurant and cafe for hang out
Great Hotel”
i love ts suites... since the hotel near surabaya town square, and they give free minibar and wifi in room, it is great, my son like it ...
excellent 3++ star hotel”
Overall , it was a good stay with the above three points positive comment, At the same time, for further improvement herewith my proposal :- 1. My expected peaceful and appetizing beakfast with my wife was marred by flies setting on our dish plates and all the food/fruits. My proposal is to improve on this unhealthy situation by having fly traps ( electric and conventional ). 2. The breakfast restaurant was a bit crowded due to small space area to qulaify TS suites as a 4 star rating. The area /floor space must be increased or at least during peak hour ( breakfast & lunch ). 3. My bedsheet condition during check in into the room was well done and proper, BUT, there were a few stains on the white bedsheet. Recommended only. Best Rgds, MF Yusof
Nice Hotel”
ts-suites hotels is very good selection for the following reasons: 1- the location of hotel is great in the center of city, so you can reach any area of surabaya with short time and it's not far from the airport (30 minutes). 2- the hotel is inside nice small marketing center, so every things you need around you, restaurants and entertainments and shopping stores and pharmacy and supper market, no need for taxi. 3- the hotel surrounded by many type of restaurants and cafe. 4- in the same center you find a cinema and night club.
satisfying!!”
nice place to stay, can go directly to the shopping mall. interesting places surrounds the hotel. can easily find many places to hangout (cafes and food corners vary from indonesian, asian, european, or western cuisine) and to shop (clothing, groceries, etc). gym station inside hotel, also available the XXI cinema. really greaatttt place.. on my birthday checkin, i got compliment from the hotel manager: b'day cake and b'day card. thanks!! great birthday @TS Suites Hotel
Nice room”
location is in an industries area, between surabaya airport and the city. around 30 min drive to the surabaya city centre. the hotel look like a 3 stars hotel from outside. lobby and staffs were up to 5 standard. when open my room door, was surprise by a 6 stars rooms. i mean it, i have stay more then 100 hotel around the world and the room is the best i come across. it will let many of the 5 stars hotel to a shame. breakfast was normal, anyway is free, so no complain. no pool. easy to get high class food places next to it.
great hotel in a great location”
TS Suites is located right next to a shopping mall and not too far away from the airport (30 minutes). Hotel is newly renovated and the rooms are immaculate. And they're spacious too. Staff were friendly and helpful. Nothing bad that I can say about the hotel. It's value for money. Stay here on your next visit to Surabaya.