TS Suites Surabaya

JL. Hayam Wuruk No. 6, Surabaya Center, Surabaya, Indonesia, 60242 - See map
Free Wi-Fi
8.5
Excellent
/10
(1,163 reviews)See what guests said
Housekeeping34
Breakfast15
Food & Dining5
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TS Suites Surabaya

"Big rooms,great staff, free minibar and well located next to sutos mall."

Khairul - January 3, 2020

Premium King Bed - Bedroom TS Suites Surabaya
Lobby TS Suites Surabaya
Lobby TS Suites Surabaya
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Popular landmarks
Surabaya Town Square 100 m
Surabaya's Zoo 750 m
Bungkul Park 1.03 km
Monkasel (Submarine Monument) 3.16 km
Tunjungan Plaza 3.61 km
Masjid Nasional Al Akbar Surabaya 4.97 km
Tugu Pahlawan 5.45 km
Suramadu National Bridge 5.75 km
Sampoerna Museum 7.1 km
Pakuwon Food Festival 8.13 km
Nearby landmarks
Surabaya Town Square 100 m
Surabaya's Zoo 750 m
Consulate of Sweden 760 m
Embassy of Denmark 840 m
Suroboyo Monument 850 m
Indonesian Immigration Office 900 m
Darmo Trade Center 940 m
Brawijaya Golf 990 m
Bungkul Park 1.03 km
Consulate of France 1.04 km
8.7

Excellent

Location rating score

1.16 kilometers from city center
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Mind - Body
Yoga room
What guests are saying:Read all 1,163 reviews
Exceptional reputation
Recommended by 90% of guests
Fantastic breakfast
89% positive mentions
Excellent cleanliness
8.8 rating for cleanliness
Excellent service
8.7 rating for service

After check in all things happen smooth and the staff that work in the evening onward all was great and will smile.

Foong | October 30, 2019

their check out time is 2 pm which allows you to enjoy your time bathtub-ing in a clean and big bathtub.

Novi | August 12, 2019

other than that everything is good, with great view from the windows and the awesome bathtub!

Edwin | September 21, 2019

It has maintain the property really well since the last 10years I was at the hotel.

Khairul | January 3, 2020

Very nice place to stay in Surabaya, Clean beautiful rooms calm and well situanted.

Jimmy | September 1, 2019

I definitely will stay again in TS suites if i go Surabaya again in the future.

Novi | August 12, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Breakfast [free]

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.3
Distance to city center4. Km
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport11.2 km

Rooms available at TS Suites Surabaya

8.6
Excellent
Room comfort & quality
CEO Suite
CEO Suite
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 king bed
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Prominent Suite
Prominent Suite
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 2 single beds and 1 king be...
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Premium King Bed
Premium King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Premium Twin Bed
Premium Twin Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Twin Room
Twin Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
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Suite
Suite
...
  • Room size: 130 m²/1399 ft²
  • Shower and bathtub
  • 1 king bed & 1 sofa bed
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Double Room
Double Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 queen bed
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Executive Suite
Executive Suite
...
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    Premium Double Room
    Premium Double Room
    ...
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      Two Bedrooms Suite<prominent>
      Two Bedrooms Suite<prominent>
      ...
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        Frequently asked questions

        How do I get to TS Suites Surabaya?

        TS Suites Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 280000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, TS Suites Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

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        Explore the neighborhood

        What people love about TS Suites Surabaya

        • 9.2
          Exceptional
          Cleanliness

          "I am satisfied with the service, the cleanliness and location."

          Wen

          |

          July 22, 2019

        • 9.6
          Exceptional
          Location

          "Room is good, well furnished and near surabaya town sqr."

          Leng

          |

          September 14, 2019

        • 8.8
          Excellent
          Breakfast

          "The hotel breakfast is very good and very nice hotel."

          BUKIT

          |

          December 16, 2019

        Property ranking|Compared to 706 Surabaya properties
        See all rankings
        Room comfort score
        8.6/10
        Room size
        85 sqm.
        Review score - United States
        9.3/10
        Cleanliness score
        8.8/10
        Better than
        99
        %
        of Surabaya properties
        Bigger than
        99
        %
        of Surabaya properties
        Better than
        98
        %
        of Surabaya properties
        Better than
        93
        %
        of Surabaya properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:
        8.5
        Excellent
        1,163 reviews
        Cleanliness
        8.8
        Facilities
        8.3
        Location
        8.7
        Read all reviews >
        What travelers say they love:
        The location is perfect, steps away from surabaya town squar...
        Winda from Indonesia
        Couple
        More about TS Suites Surabaya

        More about TS Suites Surabaya

        Well-positioned in Surabaya Center, TS Suites Surabaya is the ideal point of departure for your excursions in Surabaya. Situated only 4. Km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

        The facilities and services provided by TS Suites Surabaya ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.

        Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel offers an excellent variety of recreational facilities, including yoga room, fitness center, sauna, golf course (within 3 km), spa. TS Suites Surabaya is a smart choice for travelers to Surabaya, offering a relaxed and hassle-free stay every time.

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        Most talked about facilities

        Breakfast
        69 mentions
        Housekeeping
        42 mentions
        Food & Dining
        29 mentions
        Swimming Pool
        18 mentions

        What they offer

        9.2
        Exceptional
        Cleanliness

        "The room is big, clean and free mini bar in the room."

        Adriana

        |

        January 30, 2020

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American
        Asian
        Continental
        Halal

        Restaurants on site

        Liberica Cafe
        Cuisine:Indonesian, International
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of TS Suites Surabaya from real guests

        Overall rating
        8.5
        Excellent
        From 1163 reviews
        8.7Cleanliness
        8.7Service
        8.6Location
        Agoda Reviews (1125)Booking.com Reviews (38)
        Rating via Agoda8.5
        /
        10
        Cleanliness8.8
        Facilities8.3
        Location8.7
        Room comfort and quality8.6
        Service8.7
        Value for money8.3
        High score for Surabaya
        Rating
        9+ Exceptional (267)
        8-9 Excellent (213)
        7-8 Very Good (250)
        6-7 Good (56)
        <6 Below Expectation (43)
        Time of the year
        Mar - May (247)
        Jun - Aug (217)
        Sep - Nov (173)
        Dec - Feb (192)
        Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
        All guests (1125)
        All room types
        All languages

        Show reviews that mention 

        Showing 829 verified guest comments
        12345
        9.7
        Exceptional
        Gina from Singapore
        Group
        Stayed 3 nights in February 2014

        Value for money! Cozy, comfortable & modern hotel!”

        Free mini-bar & snacks! Spacious room with a modern bathtub & open bathroom concept!

        Our stay at TS Suites was great! The staff at the reception were very friendly, polite, helpful & professional. They gave us a lot of useful advice and recommendations on places of interest & shopping malls near the hotel. They also recommended the specialty Spikoe Surabaya cake! Lovely hotel with attentive staff, great & spacious rooms, and a big plus is the free minibar that I believe no other hotel offers!!!! Will be back if I come to Surabaya again!

        Reviewed March 12, 2014
        8.8
        Excellent
        Jasmine from Singapore
        Group
        Premium Twin Bed
        Stayed 2 nights in December 2018

        Central to Surabaya”

        TS Suites is conveniently located in the centre of Surabaya, but IMHO, it is a very convenient location, especially for business travellers. It is in between the airport and Surabaya city centre. Its no-frills but located to a mall with a cinema and some restaurants is a nice touch for those who just want a crash pad. Its suite toilet is amazing, with ample space to walk around, hence that was a plus point for our group. And its breakfast spread ranges from Western to local, with amazing sambal source. Its central location also means that a Grab/Go-Jek ride away will bring you pretty much to wherever within 30 minutes.

        Reviewed January 19, 2019
        10.0
        Exceptional
        Newin from Indonesia
        Business traveler
        Premium King Bed
        Stayed 2 nights in August 2018

        Awesome room, even the minibar is included”

        Great room, plenty of space. Minibar is included!!! Breakfast is good, plenty of variety, but no egg station here. No swimming pool to be found either, but you can go to Gold's gym for free. The hotel is connected to Surabaya Town Square (SuToS) shopping mall, and even though SuToS no longer has many visitors as it was used to be like some years back, at least you can still find many restaurants there beside supermarket and other stores. Overall, highly recommended!!! Thank you, TS Suites!

        Reviewed September 07, 2018
        9.3
        Exceptional
        Pattaranun from Thailand
        Couple
        Premium King Bed
        Stayed 2 nights in May 2012

        The best in Surabaya. Trust me!”

        Big room, Nice service connected to shopping mall

        ts suites is the best of the best. i went there with my partner and we were so happy with room. we love the big bed. we stayed in premium executive and every dimes we spent are worth what i paid. i think the hotel is better than the 5 star chained hotel since those are so old but ts suites are very modern, looks nice and comfortable. however, the reason that i really like this hotel is a service mind that every single staffs in the hotel. we booked one more days becos we would liuek to extend our stay but the problem is we need to change the room from single bed to double bed which is so bad for a couple like us. finally, the staffs tried so hard to fix the room for us even the hotel rooms are so full and we finally can stay the same room and dont have any problem wth packing and change the room. overall i am so happy !!!! and i like the super low rate, it's affordable and good price for people same age as me

        Reviewed May 14, 2012
        10.0
        Exceptional
        Novi from Indonesia
        Solo traveler
        Premium King Bed
        Stayed 1 night in August 2019

        Amazing stay”

        They allows me to do early check in at 11am, thanks i really need that. And their check out time is 2 pm which allows you to enjoy your time bathtub-ing in a clean and big bathtub. Bathtub need to be fix on room 602 because it leaks everytime i take bath. Breakfast can be improved, bread super hard. I definitely will stay again in TS suites if i go Surabaya again in the future.

        Reviewed August 12, 2019
        10.0
        Exceptional
        Lam from Malaysia
        Couple
        Premium King Bed
        Stayed 1 night in April 2019

        Better than expected!”

        We just stayed here one night to fly back home early next morning. So glad we booked TS Suites Surabaya - the room is awesome and very big. Love the bath tub too! Won’t hesitate to book again next time we are in Surabaya.

        Reviewed August 28, 2019
        8.3
        Excellent
        Corazon from Philippines
        Business traveler
        Stayed 3 nights in April 2013

        Great Convenience,wonderful stay”

        Accessibility to local dining experience, wonderful staff, comfortable bed

        TS Suites is great value for money hotel, great alternative for other high-priced 5-star hotels in town. The staff were very attentive, courteous and friendly.Check-in and check-out were very fast. Next to Surabaya town square where you can have wide array of dining choices-local, Italian,Japanese,Malaysian,Thai,Chinese and globally known Cafes.Being centrally-located, i get connected with my friends easily.The room is spacious,the bathroom has a tub and shower area separately. Security is good. Free Wi-fi in the room,free internet access in the lobby,free minibar, good cable channels and wide selection for breakfast also room inclusive. I just miss the swimming pool. I had a wonderful trip in a nice hotel,i will definitely come back.worth the money.

        Reviewed May 11, 2013
        10.0
        Exceptional
        Tye from Australia
        Couple
        Stayed 1 night in June 2010

        TS Suites Hotel”

        very new and professional. room layout is great. whole hotel is non-smoking
        None

        TS suites is a great hotel which is quite new. The whole hotel is non-smoking which is a one off in indonesia. The Bathrooms are great and have a good layout. If i come back to Surabaya i would always stay at this hotel and recommend it to everyone. The staff were very professional and provided everything i asked.

        Reviewed July 05, 2010
        9.0
        Exceptional
        Datuk from Malaysia
        Couple
        Stayed 2 nights in May 2015

        TS Suite is an excellent trendy hotel to stay”

        1. Excellent services with smile and lovely receptionists, 2. Easy to find selection of food within the same place. 3. Lovely and comfortable room setting

        TS Suites provides a unique room setting with combination of good services all round from concierge to reception, room service and restaurants. The bed and pillows and a/c are comfortable for a good night sleep. Check-in and check-out is smooth With mostly beatiful and lovely female receptionists at the counter and the cafe. There are plenty of restaurants and places to have coffee and relax in addition to live music which can go on till late night. Light sleeper is recommended to choose a room facing away frim the Town Square as the music could be a bit of a problem. TS Suite will oblige early check-in and late check-out subject to room availability without hassle. They will do the best to please the guests. We love to stay at TS Suites!

        Reviewed June 04, 2015
        9.0
        Exceptional
        Lip from Malaysia
        Business traveler
        Stayed 1 night in January 2015

        Nice hotel as always”

        Comfortable room, clean and location

        TS Suites is almost my second home in Surabaya. Great locations, nicely designed rooms, even after all the years, the room still looks great! and not forgetting the service from the staff has been nothing short of 5 stars. Good job to all the staff! every single one of them!

        Reviewed February 10, 2015
        9.0
        Exceptional
        Septa from Indonesia
        Business traveler
        Stayed 4 nights in April 2013

        very convinience to local foods and shopping cente”

        good food, near shoppping centre with best restaurant

        i really enjoy my stay in TS suite hotel, i stayed in 9th floor with no tall building in surronding you can enjoy whole surabaya city view and it close to shopping centre with a lot of good foods

        Reviewed May 08, 2013
        8.0
        Excellent
        Ali from Saudi Arabia
        Couple
        Stayed 4 nights in January 2013

        Cool Hotel”

        Near to your needs, resturent, shopping nd cinma.

        The hotel located in very good location at center of Surabaya inside nice marketing center. In this great location you can reached all location in easy way and near Highway so you will be in Airport in 30-40 minutes. TS suites hotel surrounded by many type of restaurants and caff. Also you can make nice shopping in the same area. Also, if you need to go cinema it's in the same area as well as toy center for kids to play. The hotel is very clean and the hotel staff is very cooperative.

        Reviewed January 22, 2013
        9.0
        Exceptional
        Hartoso from Indonesia
        Solo traveler
        Premium King Bed
        Stayed 2 nights in April 2012

        Nice hotel and strategic location”

        near sutos which is an entertainment centre

        Although there are plenty of branded hotel to choose in Surabaya, but this hotel has the quality & service alike with almost half the price. Located in one of food & hangout place in Surabaya is just another bonus. The rooms are well furnished & modernly designed. The In-room Wifi connection for free. The hospitality from the moment you checking-in until the check-out time. It would be perfect if they have a swimming pool though.

        Reviewed April 26, 2012
        9.0
        Exceptional
        chairusli from Indonesia
        Couple
        Stayed 1 night in October 2013

        Good hotel and i am enjoy my stay”

        Friendly staff,cleanness,large room

        I am really enjoy my stay at TS suites hotel and the breakfast is very good And closer to plaza surabaya town square where there very many restaurant and cafe for hang out

        Reviewed October 18, 2013
        10.0
        Exceptional
        Daisy from Indonesia
        Family with young children
        Premium Twin Bed
        Stayed 2 nights in March 2012

        Great Hotel”

        free minibar and wifi in room

        i love ts suites... since the hotel near surabaya town square, and they give free minibar and wifi in room, it is great, my son like it ...

        Reviewed March 27, 2012
        9.0
        Exceptional
        Mohd from Malaysia
        Couple
        Stayed 2 nights in February 2016

        excellent 3++ star hotel”

        Excellent staff hospitality ( reception, room service/bell boy and restaurant ) , Near the airport and within a distant shopping marts & restaurants.

        Overall , it was a good stay with the above three points positive comment, At the same time, for further improvement herewith my proposal :- 1. My expected peaceful and appetizing beakfast with my wife was marred by flies setting on our dish plates and all the food/fruits. My proposal is to improve on this unhealthy situation by having fly traps ( electric and conventional ). 2. The breakfast restaurant was a bit crowded due to small space area to qulaify TS suites as a 4 star rating. The area /floor space must be increased or at least during peak hour ( breakfast & lunch ). 3. My bedsheet condition during check in into the room was well done and proper, BUT, there were a few stains on the white bedsheet. Recommended only. Best Rgds, MF Yusof

        Reviewed February 10, 2016
        7.7
        Very good
        Ali from Saudi Arabia
        Couple
        Premium Twin Bed
        Stayed 2 nights in February 2013

        Nice Hotel”

        In center of Surabaya city

        ts-suites hotels is very good selection for the following reasons: 1- the location of hotel is great in the center of city, so you can reach any area of surabaya with short time and it's not far from the airport (30 minutes). 2- the hotel is inside nice small marketing center, so every things you need around you, restaurants and entertainments and shopping stores and pharmacy and supper market, no need for taxi. 3- the hotel surrounded by many type of restaurants and cafe. 4- in the same center you find a cinema and night club.

        Reviewed February 22, 2013
        10.0
        Exceptional
        NIKEN from Indonesia
        Couple
        Stayed 1 night in July 2013

        satisfying!!”

        great room, attentive staff, great compliments

        nice place to stay, can go directly to the shopping mall. interesting places surrounds the hotel. can easily find many places to hangout (cafes and food corners vary from indonesian, asian, european, or western cuisine) and to shop (clothing, groceries, etc). gym station inside hotel, also available the XXI cinema. really greaatttt place.. on my birthday checkin, i got compliment from the hotel manager: b'day cake and b'day card. thanks!! great birthday @TS Suites Hotel

        Reviewed July 23, 2013
        8.7
        Excellent
        Young from Singapore
        Family with young children
        Premium King Bed
        Stayed 1 night in December 2012

        Nice room”

        Super nice room

        location is in an industries area, between surabaya airport and the city. around 30 min drive to the surabaya city centre. the hotel look like a 3 stars hotel from outside. lobby and staffs were up to 5 standard. when open my room door, was surprise by a 6 stars rooms. i mean it, i have stay more then 100 hotel around the world and the room is the best i come across. it will let many of the 5 stars hotel to a shame. breakfast was normal, anyway is free, so no complain. no pool. easy to get high class food places next to it.

        Reviewed December 25, 2012
        8.0
        Excellent
        Matthew from Philippines
        Business traveler
        Stayed 1 night in January 2012

        great hotel in a great location”

        location location location

        TS Suites is located right next to a shopping mall and not too far away from the airport (30 minutes). Hotel is newly renovated and the rooms are immaculate. And they're spacious too. Staff were friendly and helpful. Nothing bad that I can say about the hotel. It's value for money. Stay here on your next visit to Surabaya.

        Reviewed January 30, 2012
        12345
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        TS Suites Surabaya
        |Excellent 8.5
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        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Surabaya Town Square
        • Wonokromo Railway Station is within 1.15 km
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