12 Dec 2018
Wednesday
13 Dec 2018
Thursday
2 adults
1 room
9.2
Exceptional"Great room, great breakfast."
Damayanti
|
April 22, 2018
See map
Excellent
Location
8.6
Removed from saved list
What guests are saying:
It is🤔😐
The hotel room was great, besides I really don’t like the breakfast menu after all.. the ambiance at breakfast cafe is not really good.. maybe it’s because the view is a closed mall.. 🙃
I want a big pool
Location is good beside sutos, there's free minibar, nice room, nice bathroom, will return for sure
sarapan pagi agar lebih banyak variasinya
Hotel ini bersih sekali dan tempatnya enak sekali karena jadi satu dengan pusat perbelanjaan dan cafe
maybe more suitable for business traveler instead of family
Attached to Surabaya Town Square Mall, great place to hang out. Great room, great breakfast.
The kettle is broken, and the wifi is not working properly..
Very attentive and helpful staff. Free mini bar, free access to Gold's Gym, above average all day breakfast, the cleanest high thread count bed sheets that smelled nice all the time. Even lent me a travel adapter. Location is good, too. Will book again.
TS Suites Surabaya
- 1.15 kilometers from city center
-
What's nearby?
From 914 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.8
Recommended by 97% of guests
| Value for money | 8.2 |
| Distance to city center | 4. Km |
| Location rating | 8.6 |
| Nearest airport | Juanda International Airport (SUB) |
| Distance to airport | 11.1 km |
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 24 times in the last 2 days | 10 travelers are looking at this property right now
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CEO Suite
...
- Room size: 130 m²/1399 ft²
- City view
- 1 king bed
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Prominent Suite
...
- Room size: 130 m²/1399 ft²
- City view
- 1 king bed
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Family Suite
...
- Room size: 130 m²/1399 ft²
- Shower and bathtub
- 2 single beds and 1 super k...
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Premium King Bed
...
- Room size: 40 m²/431 ft²
- City view
- 1 king bed
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Premium Twin Bed
...
- Room size: 40 m²/431 ft²
- City view
- 2 single beds
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Executive Suite
...
- Non-smoking
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Premium Suite
...
- Non-smoking
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Single Suite
...
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Executive Suite
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Double Superior
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Have a question for TS Suites Surabaya?
What people love about the property
- 9.6Exceptional
"The room itself was clean and bed very comfortable."
JEREMY
|
March 13, 2018
- 8.8Excellent
"All their staff are very friendly"
Reza
|
March 11, 2018
- 8.0Very good
"Nice hotel with good surrounding, mall"
charles
|
February 22, 2018
Compare to other recommended properties
 TS Suites Surabaya |  | Best value!  |  | |
| Guest rating | Excellent 914 reviews 8.4 Location 8.6 | Excellent 1654 reviews 8.0 Location 8.2 | Excellent 802 reviews 8.9 Location 9.4 | Excellent 1120 reviews 8.7 Location 8.9 |
| Neighborhood | Surabaya Center | Surabaya Center | Surabaya Center | Surabaya Center |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
8.4
Excellent"The room is good and well furnished."
TAN G.
|
March 19, 2018
An overview
Well-positioned in Surabaya Center, TS Suites Surabaya is the ideal point of departure for your excursions in Surabaya. Situated only 4. Km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by TS Suites Surabaya ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel offers an excellent variety of recreational facilities, including yoga room, fitness center, sauna, golf course (within 3 km), spa. TS Suites Surabaya is a smart choice for travelers to Surabaya, offering a relaxed and hassle-free stay every time.
The facilities and services provided by TS Suites Surabaya ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel offers an excellent variety of recreational facilities, including yoga room, fitness center, sauna, golf course (within 3 km), spa. TS Suites Surabaya is a smart choice for travelers to Surabaya, offering a relaxed and hassle-free stay every time.
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Nearest essentials
Airports
Juanda International Airport (SUB)
11.1 km
Abdul Rachman Saleh Airport (MLG)
69.9 km
Public transportation
Wonokromo Railway Station
1.1 km
Gubeng Train Station
4.0 km
Hospital or clinic
Darmo Hospital
1.1 km
Shopping
Plaza Tunjungan
3.7 km
Convenience store
Indomaret
1.6 km
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
8.8
Excellent"The room was very comfortable and very well appointed."
Lucinda
|
March 22, 2018
Popular facilities
- Fitness center
- Restaurants
Languages spoken
- English
- Indonesian
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Nightclub
- Yoga room
- Karaoke
- Sauna
- Massage
- Spa
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
- Breakfast [free]
- Restaurant [halal]
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Salon
- Concierge
- Infirmary
- Shops
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Doorman
- Safety deposit boxes
Land sports
- Golf course (within 3 km)
For the kids
- Family room
- Kids club
- Playground
Access
- Elevator
- Pets allowed
- Wheelchair accessible
- Front desk [24-hour]
- Security [24-hour]
Getting around
- Airport transfer
- Car park [nearby]
- Rental car
- Car park [free of charge]
- Car park [on-site]
- Valet parking
Available in all rooms
- Air conditioning
- Free bottled water
- Refrigerator
- Bathtub
- Hair dryer
- Satellite/cable channels
- Coffee/tea maker
- In-room safe box
- Shower
- Desk
- Mini bar
- Wi-Fi [free]
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What's nearby
Most popular landmarks
- Surabaya Town Square - 100 m
- Bungkul Park - 1.2 km
- Plaza Tunjungan - 3.68 km
- Mosque Al Akbar - 4.95 km
- Tugu Pahlawan - 5.43 km
- Kepanjen Church - 5.89 km
- Sampoerna Museum - 7.12 km
- Sanggar Agung Temple - 9.26 km
- Ciputra Waterpark - 10.93 km
- Suramadu Bridge - 12.15 km
Closest landmarks
- Surabaya Town Square - 100 m
- Museum Mpu Tantular - 850 m
- Darmo Trade Center - 940 m
- Brawijaya Golf - 990 m
- Royal Plaza - 1.04 km
- Museum 45 - 1.16 km
- Ciputra World Surabaya - 1.16 km
- Bungkul Park - 1.2 km
- Ciputra World Mall - 1.25 km
- Newton Vintage Store - 1.25 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-7 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 8 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- This is a strictly non-smoking property.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 02:00 PM
Getting around
Distance from city center: 4. Km
Travel time to airport (minutes): 30
The property
Non-smoking rooms/floors: Yes
Number of floors: 10
Number of restaurants: 1
Number of rooms : 126
Room voltage: 220
Year property opened: 2007
Most recent renovation: 2015
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Real reviews from real guests
Agoda Reviews (914)Booking.com Reviews (34)
8.4
/
10
Excellent
Provided by verified guests of 
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All guests (914)
All room types
Showing 752 verified guest comments
12345
8.0
Excellent
Lamria from Indonesia
Business traveler
Premium King Bed
Stayed 1 night in December 2018
75”
Not Bad
Reviewed December 09, 2018
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10.0
Exceptional
Newin from Indonesia
Business traveler
Premium King Bed
Stayed 2 nights in August 2018
Awesome room, even the minibar is included”
Great room, plenty of space. Minibar is included!!! Breakfast is good, plenty of variety, but no egg station here. No swimming pool to be found either, but you can go to Gold's gym for free. The hotel is connected to Surabaya Town Square (SuToS) shopping mall, and even though SuToS no longer has many visitors as it was used to be like some years back, at least you can still find many restaurants there beside supermarket and other stores. Overall, highly recommended!!! Thank you, TS Suites!
Reviewed September 07, 2018
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10.0
Exceptional
Muhammad
Group
Premium Twin Bed
Stayed 4 nights in November 2018
Gym trip”
First of all, this hotel is connected to Golds Gym. It is free to use for hotel user. Breakfast morning by the hotel is superb. Simple and straightforward. The staff. You will love them. The only thing lagging is the Internet speed. Is there but quite slow. The hotel is located near or should i say within the mall. There is shisha restaurant, korean restaurant, japanese restaurant, starbucks, coffebean, supermarkets and a cinema. Baam. It is worth for your bucks. I know you can get better deal at sheraton hotel together that located with the biggest mall or world hotel located within another mall. For the money you pay, it is worth it. Cause of the gym that make it worth it.
Reviewed November 12, 2018
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8.8
Excellent
Lucinda from Australia
Business traveler
Premium King Bed
Stayed 1 night in March 2018
Comfortable”
Off to a rocky start as unfortunately the hotel had no record of my Agoda booking nor that of my colleague. However we were given rooms fairly quickly whilst they tried to sort out what had happened. The room was very comfortable and very well appointed.
Reviewed March 22, 2018
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8.8
Excellent
Reza from Indonesia
Business traveler
Premium King Bed
Stayed 4 nights in March 2018
Nice concept”
The design of hotel is nice..all their staff are very friendly..room is big compare to the value that I must spend..Location also superb in SUTOS, very easy to find out cafe and restaurant..only breakfast menu that quite standard in term of taste and variety..
Very Recommended for biz traveler
Reviewed March 11, 2018
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6.8
Good
Yin from Singapore
Group
Premium Twin Bed
Stayed 2 nights in August 2018
Good”
The hotel staff very nice, the room is clean, bed very comfortable, big bathroom and the most excited part is we can view the sunrise from our room!! Yes, sunrise view from the room, just lie on the bed and seeing the sun rising just infront of you, this is fantastic!!
The breakfast also nice, they have variety of choices, thumb up!
Reviewed August 13, 2018
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10.0
Exceptional
FRANCISCUS from Indonesia
Couple
Premium King Bed
Stayed 1 night in October 2018
Even their standard room is comparable to suites of other hotels”
We were glad to have spent our night here. The room is spacious, lovely, lux, using high quality materials.
Reviewed October 26, 2018
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9.6
Exceptional
Maya from Indonesia
Family with teens
Premium Twin Bed
Stayed 1 night in October 2018
Nice room and good staff”
Need to move the breakfast place
Reviewed October 23, 2018
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10.0
Exceptional
Deby from Indonesia
Family with young children
Premium King Bed
Stayed 2 nights in October 2018
very good hotel”
nice place
clean room
friendly staff
Reviewed October 21, 2018
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9.6
Exceptional
Aries from Indonesia
Business traveler
Premium King Bed
Stayed 1 night in October 2018
Hotel yg menyenangkan...”
Overall good...
Reviewed October 19, 2018
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10.0
Exceptional
Nila from Indonesia
Couple
Premium King Bed
Stayed 2 nights in August 2018
Good hotel”
LOcation strategic and nice room
Reviewed October 15, 2018
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8.8
Excellent
Hansen
Solo traveler
Premium King Bed
Stayed 1 night in October 2018
Excellent”
Great room, but noisy as the club (inside hotel building) keep playing music till early morning
Reviewed October 12, 2018
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9.2
Exceptional
SOLEY from Malaysia
Couple
Premium King Bed
Stayed 2 nights in September 2018
Nice & clean ”
Nice & clean place to stay at Surabaya. Provide breakfast but the food not hot enough. The staff is helpful and friendly.
Reviewed September 20, 2018
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9.2
Exceptional
Anggi from Indonesia
Business traveler
Stayed 3 nights in February 2017
best location for a mall hopper”
highlight of the room: a very huge bath tub provided! the powder room area is likely to be the same just like the bedroom area. the hotel is truly connected to the mall. however, they don't have swimming room and hair dryer (surprisingly)!
Reviewed February 26, 2017
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10.0
Exceptional
Tong from Singapore
Couple
Stayed 4 nights in December 2015
Nice hotel at good location”
Space, comfort, convenience
The hotel is located at the city center and thus very accessible to big malls and entertainment facilities. As the hotel is also next to a mall, it is very convenient to get good food and entertainment. The hotel staff is friendly and the room is very spacious and comfortable. There are also good in room entertainment for those who likes staying in the room.
Reviewed December 27, 2015
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8.3
Excellent
Muhammad from Indonesia
Family with young children
Premium King Bed
Stayed 1 night in December 2015
Great place to stay”
Room amenities, free minibar items, great bathroom
All in all really meet the expectation given its price close to 5* hotel price, but the room and bathroom is fab! Breakfast is great, free access to the mall's gym, outside the lobby is surabaya town square with great food choices
Reviewed December 20, 2015
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8.3
Excellent
Mei from Malaysia
Business traveler
Stayed 1 night in February 2015
Good amenities, GREAT location”
Location, complimentary mini bar, strategically location next to a shopping mall
I had a comfortable stay and will in fact be returning for my coming trip. Its strategic location, next to SUTOS mall makes it easy for taxi drivers to find. There is a connecting level from hotel to the mall, which houses many cafes and restaurants. I have to say I am amazed by TS as this is the first hotel I've stayed in which has offers complimentary mini bar, and they replenish your drinks and snacks every day. TS is approx. 30-45mins away from airport, depending on traffic condition. Breakfast is good, service is commendable. Value for money.
Reviewed March 10, 2015
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9.0
Exceptional
Lip from Malaysia
Business traveler
Stayed 1 night in January 2015
Nice hotel as always”
Comfortable room, clean and location
TS Suites is almost my second home in Surabaya. Great locations, nicely designed rooms, even after all the years, the room still looks great! and not forgetting the service from the staff has been nothing short of 5 stars. Good job to all the staff! every single one of them!
Reviewed February 10, 2015
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9.0
Exceptional
Yuliani from Indonesia
Family with young children
Premium King Bed
Stayed 1 night in October 2014
Just perfect”
Bathroom, free minibar, cozy room
Just perfect as usual. The minibar is free as before. But the staff did not give us the getaway package benefit as they said if we book from Agoda we will not get the benefit. Dissapointed as my booking proof that we bought the getaway package room....
Reviewed October 30, 2014
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8.7
Excellent
Fu from Malaysia
Couple
Premium King Bed
Stayed 1 night in October 2014
New hotel with good environment and facility”
New, Clean and Good Design Room
I arrived almost mid night, after check in the hotel, I go to the mall Sutos, which offer all sort of foods and drink. The hotel room is excellent, Clean, modern and mini bar items are all compliment.
Reviewed October 13, 2014
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Surabaya Town Square
- Wonokromo Railway Station is within 1.14 km