Newly renovated

Tsai Hotel and Residence

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

11 Wilson St., Lahug, Cebu City, Cebu, Philippines, 6000

Highlights

Check-in [24-hour]

So fast check in and out no Hassle
Great View

- Many guests have praised the view at this property

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Balcony/terrace

Room service [24-hour]

About us

Tsai Hotel and Residence is ideal for travelers exploring Cebu IT Park. With two restaurants, a cozy coffee nook, and modern design, it offers charming views and unmatched convenience. Tsai Hotel and Residence in Cebu City offers a perfect base for two travelers to enjoy nightlife, explore historic sites, and taste local cuisine. Relax with spa treatments and gourmet dining, guided by a helpful concierge. Rooms feature city or mountain views from private balconies, stylish showers, and secure safes. Located near Gaisano Country Mall, JY Square Mall, and Ayala Center for shopping and entertainment. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Location 9.1
Service 8.9
Value for money 8.8
Cleanliness 8.6

Based on 3,671 verified reviews

Location

9.1

Service

8.9

Value for money

8.8

Cleanliness

8.6

Facilities

8.1

See map

9.1Exceptional

Location rating score

Exceptional location - 1.32 kilometers from city center
Exceptional for walking
More details on walking
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There are 42 places in walking distance!

Parking
FREE
Walkable places
JY Square Mall
190 m
JY Supermarket
210 m
Popular landmarks
Taoist Temple
1.3 km
Ayala Center
1.6 km
Casa Gorordo Museum
3.5 km
Yap Sandiego Ancestral House
3.6 km
Colon Street
3.9 km
Closest landmarks
Coach Pacquiao Fitness and Wellness Center
180 m
KLY Pharmacy
190 m
Cebu Beer Factory
240 m
Metro Sports Centre
580 m
Metro Sports
600 m

Good to know

Value for money8.8
Location rating9.1
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.1 km

Rooms available at Tsai Hotel and Residence

Standard Twin
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  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Triple
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  • Room size: 24 m²/258 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Suite
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  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Queen
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  • Room size: 21 m²/226 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Suite with Balcony
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  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Budget Twin Room
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  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Triple Room
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  • Room size: 24 m²/258 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Triple Room (NO TV)
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  • Room size: 24 m²/258 ft²
  • 1 queen bed and 1 single be...
  • 1 queen bed and 1 single be...
Enter dates to see prices
Executive Room
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  • Room size: 25 m²/269 ft²
  • 1 single bed and 1 queen be...
  • 1 single bed and 1 queen be...
Enter dates to see prices
Twin (NO TV)
...
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Tsai Hotel and Residence has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Verified past guests that have stayed at Tsai Hotel and Residence had an average nightly stay of 2 nights at this property.

Tsai Hotel and Residence's most popular month where verified visitors have stayed the most is in November.

Tsai Hotel and Residence can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.

Past business travelers that have stayed at this property have given Tsai Hotel and Residence an average rating of 8.6. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Cebu North Bus Terminal, 3110.32 m away from Tsai Hotel and Residence.

Tsai Hotel and Residence’s local neighborhood is Cebu City which consists of popular restaurants such as Ikkousha Ramen Cebu, Golden Cowrie, and Anzani New Mediterranean Restaurant.

Tsai Hotel and Residence is located within Cebu City, which makes it effortlessly close to natural scenery including Mountain View Nature s Park.

The nearest airport to Tsai Hotel and Residence is Mactan-Cebu International Airport, 9.0 km away.

More about Tsai Hotel and Residence

More about Tsai Hotel and Residence

Unwind and Indulge in Exciting Entertainment at Tsai Hotel and Residence

At Tsai Hotel and Residence, we understand the importance of providing our guests with a wide range of entertainment options to enhance their stay. Whether you're looking to unwind after a long day of exploring Cebu or simply want to indulge in some exciting activities, our hotel's entertainment facilities are sure to impress. Step into our vibrant bar, where you can sip on expertly crafted cocktails while enjoying live music performances. Our talented musicians create a lively and energetic atmosphere, providing the perfect backdrop for a memorable evening. Sit back, relax, and let the music transport you to a world of blissful relaxation. If you're in the mood for some friendly competition, head over to our billiards room. Challenge your friends or fellow guests to a game of pool and showcase your skills. With top-of-the-line equipment and a stylish setting, our billiards room is the ideal spot to unwind and engage in some friendly banter. At Tsai Hotel and Residence, we believe that entertainment is an essential part of the overall guest experience. Whether you prefer to enjoy live music or engage in a friendly game of billiards, our hotel's entertainment facilities are designed to cater to your every need. Join us and create unforgettable memories at Tsai Hotel and Residence.

Convenient Laundry Services and Dry Cleaning at Tsai Hotel and Residence

At Tsai Hotel and Residence, we understand the importance of convenience during your stay. That's why we offer top-notch laundry services and dry cleaning facilities to ensure that your clothes are always fresh and clean. Our dedicated staff is committed to providing exceptional service, taking care of all your laundry needs with efficiency and attention to detail. Whether you're on a business trip or enjoying a vacation, you can rely on our professional laundry service to keep your wardrobe in pristine condition. With our convenient dry cleaning facilities, you can easily freshen up your suits, dresses, and delicate garments. Our state-of-the-art equipment and skilled staff guarantee that your clothes will be handled with the utmost care and returned to you looking as good as new. Say goodbye to the hassle of finding a local dry cleaner or spending valuable time washing your clothes by hand. At Tsai Hotel and Residence, we've got you covered with our convenient laundry services and dry cleaning facilities.

Convenient Transport Facilities at Tsai Hotel and Residence

At Tsai Hotel and Residence, we understand the importance of providing convenient transport facilities for our guests. Whether you are exploring the vibrant city of Cebu or simply need to get around town, we have you covered. Our hotel offers a range of transport options to ensure your stay is hassle-free. For those looking to explore the city's top attractions, we offer guided tours that will take you to iconic landmarks such as Magellan's Cross and the Basilica Minore del Santo Niño. Our knowledgeable guides will provide fascinating insights into the history and culture of Cebu, making your sightseeing experience truly memorable. If you are traveling by car, you will appreciate our valet parking service. Simply pull up to the hotel entrance, and our friendly staff will take care of parking your vehicle securely. This convenient service allows you to focus on enjoying your stay without the worry of finding parking spaces in the bustling city. Additionally, we have an onsite car park available for guests who prefer to self-drive. This provides you with the flexibility to explore Cebu at your own pace and convenience. Rest assured that your vehicle will be safe and secure during your stay at Tsai Hotel and Residence.

Indulge in Delightful Dining at Tsai Hotel and Residence's Coffee Shop

At Tsai Hotel and Residence, guests can indulge in a delightful dining experience at the hotel's coffee shop. Start your day with a freshly brewed cup of coffee and a selection of delicious pastries, perfect for a quick breakfast before exploring the vibrant city of Cebu. The coffee shop offers a cozy and inviting ambiance, making it an ideal spot to relax and unwind after a long day of sightseeing or business meetings. The coffee shop at Tsai Hotel and Residence also serves a variety of light meals and snacks throughout the day. Enjoy a range of sandwiches, salads, and wraps made with the freshest ingredients, or opt for a hearty bowl of soup or pasta dish. For those with a sweet tooth, the coffee shop offers a delectable array of desserts, including cakes, pies, and pastries. Whether you're looking for a quick bite or a leisurely meal, the coffee shop at Tsai Hotel and Residence is sure to satisfy your cravings.

Experience Comfort and Convenience at Tsai Hotel and Residence

Tsai Hotel and Residence offers a range of stylish and comfortable rooms to cater to every traveler's needs. From the spacious Executive Deluxe room, measuring 23 square meters, to the cozy Queen Double Deluxe Room, spanning 21 square meters and featuring a comfortable Queen Bed, there is a room type to suit every preference. For those seeking a little extra luxury, the Suite offers a generous 32 square meters of space to unwind and relax. And for those traveling with a companion, the Twin Deluxe room, also measuring 21 square meters, provides two comfortable Single Beds. With a variety of room options available, Tsai Hotel and Residence ensures a pleasant stay for all guests. Booking your stay at Tsai Hotel and Residence through Agoda guarantees you the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available room types, compare prices, and make your reservation in just a few clicks. Whether you're planning a business trip or a leisurely getaway, booking through Agoda at Tsai Hotel and Residence will provide you with convenience, affordability, and peace of mind.

Discover the Vibrant Charm of Cebu City

Nestled in the heart of the Philippines, Cebu City is a vibrant metropolis that offers a perfect blend of history, culture, and natural beauty. As the oldest city in the country, Cebu City boasts a rich heritage that can be explored through its well-preserved landmarks and historical sites. From the iconic Magellan's Cross and Fort San Pedro to the majestic Basilica Minore del Santo Niño, history buffs will be enthralled by the city's captivating past. But Cebu City is not just about its historical significance. It is also a bustling urban center that offers a myriad of modern attractions. The city is known for its lively street markets, such as the famous Carbon Market, where visitors can immerse themselves in the local culture and sample delicious street food. For those seeking retail therapy, Cebu City is home to numerous shopping malls and boutiques, offering a wide range of local and international brands. Nature lovers will also find their haven in Cebu City. Just a short distance away from the urban center, you can find breathtaking natural wonders such as the stunning Kawasan Falls and the picturesque Olango Island Wildlife Sanctuary. Whether you're diving into the crystal-clear waters of Mactan Island or hiking through the lush mountains of Sirao, Cebu City has something to offer for every adventurer. With its fascinating history, vibrant culture, and stunning natural landscapes, Cebu City is a destination that will leave you captivated and craving for more. And at Tsai Hotel and Residence, you'll find the perfect base to explore all that this enchanting city has to offer.

Conveniently Reach Tsai Hotel and Residence from Cebu Airports

Tsai Hotel and Residence, located in the vibrant city of Cebu, Philippines, offers a comfortable and convenient stay for travelers. Getting to this charming hotel from the nearest airports is a breeze, ensuring a smooth start to your Cebu adventure. If you are arriving at Mactan-Cebu International Airport (CEB), the most convenient way to reach Tsai Hotel and Residence is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. The hotel's central location in Cebu City allows easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for both business and leisure travelers. For those arriving at the smaller Mactan-Cebu International Airport (MCIAA), the hotel can be reached via a short taxi ride as well. The airport is just a 15-minute drive away from Tsai Hotel and Residence, ensuring a quick and hassle-free transfer. Alternatively, the hotel can also arrange airport transfers upon request, providing guests with a convenient and comfortable option. With its prime location and easy accessibility from the nearby airports, Tsai Hotel and Residence is the perfect base for exploring the vibrant city of Cebu. Whether you are visiting for business or leisure, this hotel offers a comfortable and convenient stay, ensuring a memorable experience in the heart of Cebu City.

Discover the Rich History and Vibrant Culture near Tsai Hotel and Residence

Nestled in the heart of Cebu, Tsai Hotel and Residence offers a prime location that allows guests to explore the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the majestic Basilica De Sto. Nino, a significant religious site that houses the oldest Catholic relic in the Philippines. Immerse yourself in history as you visit Magellan's Cross, a symbol of the country's Christianization and a testament to Ferdinand Magellan's arrival in Cebu in 1521. For those seeking retail therapy, Ayala Center is a must-visit destination. This premier shopping complex offers a wide array of shops, boutiques, and restaurants, making it a shopper's paradise. If you're in search of tranquility and spiritual enlightenment, the Taoist Temple is a captivating attraction that offers breathtaking views of the city. Explore the ancient traditions and rituals of Taoism as you wander through the temple's intricate architecture and serene gardens. History enthusiasts will be delighted to discover Fort San Pedro, the oldest triangular fortress in the Philippines. Built by the Spanish in the 16th century, this well-preserved landmark provides a glimpse into Cebu's colonial past. For panoramic views of the cityscape, head to Tops Lookout, a popular viewpoint perched on the hills of Cebu. Marvel at the stunning vistas and enjoy a romantic sunset with your loved ones. Colon Street, known as the oldest street in the Philippines, is a bustling hub of activity. Explore its vibrant atmosphere as you stroll along its sidewalks lined with shops, street vendors, and historical buildings. History buffs will also appreciate a visit to the Yap Sandiego Ancestral House and Casa Gorordo Museum, both offering a glimpse into Cebu's rich heritage and cultural traditions. Last but not least, don't miss the chance to visit the Temple of Leah, a grandiose tribute to undying love and devotion. Marvel at the temple's exquisite architecture and enjoy panoramic views of the city from its hilltop location. With its prime location near these iconic landmarks and attractions, Tsai Hotel and Residence provides guests with an unforgettable experience that combines comfort and convenience with the rich history and vibrant culture of Cebu.

Convenient Access to Public Transport Stations at Tsai Hotel and Residence

Located in the heart of Cebu, Tsai Hotel and Residence offers easy access to the city's major public transport stations. Just a short distance away, guests will find the Cebu North Bus Terminal, providing convenient connections to various destinations in the northern part of the island. Whether you're planning to explore the stunning beaches of Bantayan Island or visit the historical sites in the city of Bogo, the Cebu North Bus Terminal is your gateway to these exciting adventures. For those looking to explore the southern part of Cebu, the Cebu South Bus Terminal is also within reach from Tsai Hotel and Residence. From here, travelers can catch buses to popular destinations such as Oslob, known for its breathtaking whale shark watching experience, and Moalboal, a paradise for diving enthusiasts. Whether you're seeking thrilling outdoor activities or simply want to soak in the natural beauty of Cebu's southern towns, the Cebu South Bus Terminal offers convenient transportation options for your explorations. With its strategic location near both the Cebu North Bus Terminal and Cebu South Bus Terminal, Tsai Hotel and Residence is the perfect choice for travelers who want to make the most of their time in Cebu. Whether you're planning a day trip or an extended stay, the hotel's proximity to these public transport stations ensures that you can easily navigate the city and embark on unforgettable adventures.

Delicious Dining Options Just Steps Away

When it comes to dining options, Tsai Hotel and Residence is surrounded by a plethora of choices that will satisfy any craving. Just a short stroll away, you'll find La Vie Parisienne, a charming French bakery and café where you can indulge in freshly baked pastries and aromatic coffee. For a taste of authentic Filipino cuisine, head to House of Lechon, known for its succulent roasted pig and traditional Filipino dishes. If you're in the mood for a feast, Tong Yang - SM Seaside City Cebu offers a wide selection of all-you-can-eat hotpot and grill dishes. Craving for some local street food? Pungko-pungko sa Fuente is the go-to spot for deep-fried delights like fried chicken, pork belly, and more. For a dining experience with a breathtaking view, Top of Cebu is a rooftop restaurant that offers panoramic vistas of the city while serving delectable international and local dishes. Indulge in a romantic dinner at La Parisienne Sky, a rooftop restaurant that offers a romantic ambiance and a menu filled with French-inspired dishes. If you're a seafood lover, Parrt Ebelle Seafood Restaurant is a must-visit, offering a wide array of fresh seafood dishes. STK ta Bay! is another popular restaurant that specializes in seafood, known for its mouthwatering grilled and steamed seafood options. For a unique dining experience, head to Antipritz Albeos@Lantaw Il Corso, a floating restaurant that serves delicious Filipino cuisine with stunning views of the ocean. Last but not least, Mr. A Bar and Restaurant is a rooftop dining destination that offers a fusion of international and local flavors, along with a lively atmosphere. With these incredible dining options just steps away from Tsai Hotel and Residence, you'll never have to worry about finding a satisfying meal during your stay in Cebu.

Shop 'til You Drop: Explore the Vibrant Shopping Scene Near Tsai Hotel and Residence

Located in the heart of Cebu, Tsai Hotel and Residence offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find the Anthill Fabric Gallery, where you can browse through a stunning collection of locally-made textiles and handicrafts. For those looking to explore the city's cultural and political scene, the Cebu Capitol is just a stone's throw away. If you're in the mood for some retail therapy, Robinson's Plaza is a must-visit, offering a wide range of stores and boutiques to cater to every taste. After a long day of shopping, head over to the Wineshop to unwind with a glass of your favorite vintage. For a vibrant nightlife experience, Crossroads Cebu is the place to be, with its array of bars, clubs, and restaurants. If you're a tech enthusiast, the Cebu IT Park is just a short drive away, where you'll find a hub of tech companies, shops, and eateries. Bubbles On Line is a haven for beauty and skincare enthusiasts, offering a wide range of products to pamper yourself with. Need to take care of some banking? Equitable PCI Bank is conveniently located nearby. For a tranquil escape from the hustle and bustle, St Patrick's Square provides a serene oasis with its lush greenery and peaceful ambiance. Lastly, if you're planning to explore the nearby islands, OceanJet is within walking distance, offering convenient ferry services to various destinations. With such a diverse range of shopping landmarks surrounding Tsai Hotel and Residence, you'll have no shortage of options to indulge in a memorable shopping experience during your stay in Cebu.

Affordable Luxury: Experience Comfort at Tsai Hotel and Residence

Looking for a hotel that offers exceptional value for your money in Cebu? Look no further than Tsai Hotel and Residence. With an average room price of just $47, this hotel provides a budget-friendly option without compromising on quality and comfort. Compared to the average price of a hotel room in Cebu, which stands at $60, Tsai Hotel and Residence offers incredible savings. You can enjoy all the amenities and services you would expect from a higher-priced hotel at a fraction of the cost. Whether you are a budget-conscious traveler or simply looking for a great deal, Tsai Hotel and Residence is the perfect choice. Despite its affordable rates, Tsai Hotel and Residence doesn't skimp on luxury. Each room is tastefully decorated and well-appointed, ensuring a relaxing and enjoyable stay. From cozy beds to modern amenities, every detail has been carefully considered to provide guests with a comfortable and memorable experience. Book your stay at Tsai Hotel and Residence today and discover why it is the preferred choice for travelers seeking quality accommodation at an unbeatable price.

Exceptional Customer Ratings at Tsai Hotel and Residence

Tsai Hotel and Residence in Cebu, Philippines has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and convenient stay. With an impressive overall rating of 8.6, guests have consistently praised the hotel for its outstanding value, excellent facilities, and impeccable cleanliness. One of the standout features of Tsai Hotel and Residence is its exceptional value for money. With a remarkable rating of 8.7, guests are consistently impressed with the affordable rates and the high-quality services and amenities offered by the hotel. Whether you are a budget-conscious traveler or simply looking for great value, Tsai Hotel and Residence delivers on all fronts, providing guests with a comfortable and enjoyable stay without breaking the bank. Another aspect that sets Tsai Hotel and Residence apart is its well-maintained facilities. With a rating of 8.0, guests have consistently praised the hotel for its modern amenities and well-appointed rooms. Whether you are traveling for business or leisure, you can expect to find everything you need for a comfortable stay. From spacious and tastefully decorated rooms to a range of convenient facilities, Tsai Hotel and Residence goes above and beyond to ensure that guests have a memorable and enjoyable experience. Furthermore, the hotel's commitment to cleanliness is evident in its impressive rating of 8.5. Guests appreciate the meticulous attention to detail and the immaculate condition of the rooms and common areas. The housekeeping staff at Tsai Hotel and Residence are dedicated to maintaining a high standard of cleanliness, ensuring that guests feel comfortable and at ease throughout their stay. In addition to these outstanding ratings, Tsai Hotel and Residence's prime location has earned it a rating of 9.0. Situated in the heart of Cebu, guests have easy access to popular attractions, shopping centers, and dining options. Whether you are exploring the vibrant city or attending business meetings, the hotel's convenient location ensures that you can make the most of your time in Cebu. Lastly, the staff performance at Tsai Hotel and Residence has been highly praised, with a remarkable rating of 8.9. The friendly and attentive staff members go above and beyond to ensure that guests feel welcome and well taken care of. From the moment you step into the hotel until the time of your departure, you can expect exceptional service and assistance from the dedicated team. Overall, Tsai Hotel and Residence receives exceptional customer ratings across various aspects, making it an excellent choice for travelers seeking a comfortable and convenient stay in Cebu. With outstanding value, well-maintained facilities, impeccable cleanliness, a prime location, and exceptional staff performance, this hotel truly stands out as a top-notch accommodation option.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Filipino
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Cashless payment service
  • First aid kit
Dining, drinking, and snacking
  • Bottle of water
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Luggage storage
  • Shared lounge/TV area
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Accessible toilet
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Concierge
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Ironing facilities
  • Kettle
  • Linens
  • Mirror
  • Openable window
  • Private bathroom
  • Safety/security feature
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Trash cans
  • TV
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Burrow Lounge Unlimited Chicken wings
  • Cuisine: Local, Grill/BBQ
  • Menu: Buffet
Tazza Cafe and Patisserie
  • Menu: Buffet

Location

11 Wilson St., Lahug, Cebu City, Cebu, Philippines, 6000

Exceptional9.1

Location

Airports
  • Mactan-Cebu International Airport (CEB)
    9.1 km
  • Bohol–Panglao International Airport (TAG)
    85.8 km
Public transportation
  • Cebu North Bus Terminal
    3.1 km
  • Cebu South Bus Terminal
    3.8 km
Hospital or clinic
  • KLY Pharmacy
    190 m
Shopping
  • SM Seaside City Cebu
    5.9 km
Convenience store
  • 7 Eleven
    1.7 km
Cash withdrawal
  • ATM
    200 m

What's nearby

Popular landmarks
  • Taoist Temple
    1.3 km
  • Ayala Center
    1.6 km
  • Casa Gorordo Museum
    3.5 km
  • Yap Sandiego Ancestral House
    3.6 km
  • Colon Street
    3.9 km
  • Basilica De Sto. Nino
    4.2 km
  • Magellan's Cross
    4.2 km
  • Fort San Pedro
    4.3 km
  • Temple of Leah
    5.1 km
  • Tops Lookout
    5.4 km
Nearby landmarks
  • Coach Pacquiao Fitness and Wellness Center
    180 m
  • JY Square Mall
    190 m
  • KLY Pharmacy
    190 m
  • JY Supermarket
    210 m
  • Cebu Beer Factory
    240 m
  • Metro Sports Centre
    580 m
  • Metro Sports
    600 m
  • Garden Bloc
    610 m
  • Mandaue-Mactan Bridge
    620 m
  • Family Mart
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until05:00
  • Check-out from14:00
  • Check-in until05:00
Extras
  • Daily Internet/Wi-Fi fee0 PHP
The property
  • Year property opened2013
  • Number of floors6
  • Room voltage220
  • Number of rooms 120
  • Most recent renovation2024
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
Parking
  • Daily parking fee0 PHP

Reviews of Tsai Hotel and Residence from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 10
  • 2.0
  • 7.6
  • 8.0
  • 8.4
  • 7.6
  • 8.0

Most recent

  • Location score 9.1 out of 10 and is a high score in Cebu
    Location9.1
  • Service score 8.9 out of 10 and is a high score in Cebu
    Service8.9
  • Value for money score 8.8 out of 10 and is a high score in Cebu
    Value for money8.8
  • Cleanliness score 8.6 out of 10 and is a high score in Cebu
    Cleanliness8.6
  • Facilities score 8.1 out of 10 and is a high score in Cebu
    Facilities8.1
High score for Cebu

Rating

9+ Exceptional (491)
8-9 Excellent (130)
7-8 Very Good (169)
6-7 Good (46)
<6 Below Expectation (145)

Review summary

Powered by OpenAI

Guests appreciate the hotel's prime location, which is near to major establishments and malls, making it easy to access to the city's attractions. The friendly and helpful staff are also mentioned frequently, ensuring a pleasant stay. Accommodation is also affordable and comfortable, with clean and organized rooms.

Some guests experienced issues with the poor wifi connection, and suggested room amenities could use improvement such as thicker blankets, towels and having a shower curtain.

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Showing 981 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Remar from Philippines
    Business traveler
    Standard Twin
    Stayed 1 night in May 2024

    “TSAI Hotel: Accessible Location, Friendly Staff, and Great Value”

    I recently had the pleasure of staying at TSAI Hotel during a business trip, and I must say, it exceeded my expectations in many ways. One of the highlights of this hotel is its incredibly accessible location. Situated conveniently within the heart of the city, it made navigating to and from meetings a breeze. Whether you're here for business or leisure, you'll appreciate the ease of getting around. The staff at TSAI Hotel truly embody the meaning of hospitality. From the moment I stepped through the doors, I was greeted with warm smiles and genuine friendliness. They were always ready to assist with any inquiries or requests, making my stay incredibly pleasant and hassle-free. Now, onto the accommodations. While the hotel may show its age in some aspects, such as the faucets and shower, I found that it didn't detract from the overall experience. Despite being a bit dated, everything was functional and clean, which is ultimately what matters most. The abundance of cabinets provided ample space for storing my belongings, keeping the room neat and organized throughout my stay. One minor inconvenience I encountered was with the Wifi connection, the connection wasn't as strong as I would have liked, leading to some difficulties during conference calls. However, this was a minor issue in an otherwise comfortable stay. They also provided a lot of outlets. In terms of cleanliness and sanitation, TSAI Hotel excelled. I was impressed by the efforts taken to ensure a hygienic environment, especially given the current circumstances. It provided peace of mind knowing that hygiene was a top priority for the staff. Overall, I found TSAI Hotel to be excellent value for money. The combination of its prime location, accommodating staff, and cleanliness make it a standout choice for travelers seeking comfort and convenience without breaking the bank. If you're looking for a "sulit" stay in the city, TSAI Hotel certainly delivers. I wouldn't hesitate to stay here again on future visits. Highly recommended.

    Reviewed May 16, 2024
  2. 10.0
    Exceptional
    Nikki from Philippines
    Solo traveler
    Standard Twin
    Stayed 2 nights in December 2025

    “SUITED”

    The hotel is very accessible to a nearby mall, convenience store, and good foods. The room is spacious, clean, and has an updated structure to it. I like that it has a cabinet and table, with everything functioning well from electric kettle, mini ref, and aircon. It requires a 500 security deposit upon arrival but you’ll able to get it by the end of stay if you didn’t leave any damages to the facility.

    Reviewed December 13, 2025
  3. 10.0
    Exceptional
    Rynan from Philippines
    Couple
    Budget Twin Room
    Stayed 1 night in January 2025

    “Exceptional Stay Experience”

    This property offers outstanding value with an unbeatable location that makes exploring easy. The cleanliness is top-notch, ensuring a comfortable environment throughout the stay. The staff is incredibly friendly and attentive, going above and beyond to enhance the experience. Facilities are well-maintained and cater to all needs, making it a fantastic choice for anyone looking for a memorable getaway.

    Reviewed August 30, 2025
  4. 9.6
    Exceptional
    Arian from Philippines
    Couple
    Standard Twin
    Stayed 5 nights in January 2026

    “We had an amazing time”

    We usually book our hotel in Mandaue so this is our 1st time in the city center. Tsai is very accessible to all the places we went to. It's also easy to commute to when we couldn't book a Grab. Staff are also very friendly. Room is clean so no complaints there especially since we just sleep there. The water from the shower just flows over beyond the curtain but it's not too much of a problem. Also, I'm super grateful they had available rooms in such a short notice. Thank you!

    Reviewed January 20, 2026
  5. 9.6
    Exceptional
    Remar from Philippines
    Family with young children
    Budget Twin Room
    Stayed 1 night in February 2024

    “Pleasant Stay for Families”

    My recent stay at Tsai was quite delightful overall. From the moment I stepped in, I was greeted by friendly staff who made me feel genuinely welcome. Their warm demeanor was especially comforting as I had my toddler in tow, and their accommodating attitude towards families was evident throughout my stay. The facilities at the hotel were satisfactory. While not extravagant, they were well-maintained and served their purpose. One notable aspect was the remarkably fast internet connection, which allowed me to conduct important meetings without any disruptions. This was a significant plus point for me as a business traveler. As a parent, I greatly appreciated the attention to detail for families with young children. The cleanliness of the beddings was reassuring, and the provision of free coffee and water was a thoughtful touch. The presence of a water heater was particularly convenient as I needed it to prepare my daughter's milk. Moreover, the air conditioning in the room was powerful and provided respite from the outside heat. The abundance of tables and cabinets offered ample storage space, ensuring our room remained tidy throughout our stay. While the bathroom appeared a bit rundown, it was functional and impeccably clean. The inclusion of a bidet and sink was a nice addition, and the presence of trash cans made waste disposal hassle-free. In conclusion, my experience at Tsai was largely positive. The friendly staff, family-friendly amenities, and efficient facilities made it a great choice for travelers with young children like myself. Despite some minor cosmetic flaws, the overall functionality and cleanliness of the hotel ensured a comfortable and enjoyable stay. I would certainly consider returning in the future.

    Reviewed March 05, 2024
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