Tugawe Cove Resort

Barangay Colongcogon, Colongcogong, Caramoan, Philippines, 4429 - See map
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Tugawe Cove Resort

"The staff are very accomodating."

Florence - September 19, 2018

Hillside Cabana - Bed Tugawe Cove Resort
Swimming pool [outdoor] Tugawe Cove Resort
Swimming pool [outdoor] Tugawe Cove Resort
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8.7

Excellent

Location rating score

Excellent location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
What guests are saying:Read all 105 reviews
Exceptional service
9.1 rating for service
Excellent cleanliness
8.7 rating for cleanliness
Excellent comfort
8.7 room quality and comfort
Excellent facilities on premise
8.5 facilities on premise

Honestly, it was really great, could have stayed there much longer than I did!

Cedric | December 15, 2017

We stayed for 2 days with kids and seniors, and the place is good for both.

Florence | September 19, 2018

The manager is understanding and considered all our request.

Florence | September 19, 2018

The place was beautiful, totally beautiful.

Cedric | December 15, 2017

The place is amazing and relaxing.

Florence | September 19, 2018

The staff are friendly in general.

Ernesto | December 21, 2019

  • Free airport transfer

  • Private beach

  • Hot tub

  • Poolside bar

  • Garden

Cheaper than 69% of all properties in Caramoan in the last 24 hoursCompared to 16 Caramoan properties at Agoda for various dates
Value for money8.3
Location rating8.7

Rooms available at Tugawe Cove Resort

Excellent
Room comfort & quality
8.7
Hillside Cabana
Hillside Cabana
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 double beds
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Hilltop Cabana
Hilltop Cabana
...
  • Nature view
  • Balcony/terrace
  • 1 king bed
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Lakeside Casita
Lakeside Casita
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
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Family Room
Family Room
...
  • Room size: 35 m²/377 ft²
  • Nature view
  • 1 single bed and 2 double b...
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Deluxe Lakeside Casita
Deluxe Lakeside Casita
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds
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Premium Lakeside Cabanas
Premium Lakeside Cabanas
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds
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Premium Lakeside Family Cabana
Premium Lakeside Family Cabana
...
  • Lake view
  • Shower
  • 2 queen beds and 1 sofa bed
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Premium Lakeside Cabana
Premium Lakeside Cabana
...
  • Lake view
  • Balcony/terrace
  • 2 double beds or 1 king bed...
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Hilltop Room
Hilltop Room
...
  • Nature view
  • Balcony/terrace
  • 1 double bed and 2 single b...
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Room Assigned on Arrival
Room Assigned on Arrival
...
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    Frequently asked questions

    What time is check-in and check-out at Tugawe Cove Resort?

    Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

    How do I get to Tugawe Cove Resort?

    A stay at Tugawe Cove Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. Parking is available for an additional charge. If you're looking for an easy way to get around Caramoan with private transportation, the resort can arrange car rental for you.

    What is the smoking policy at Tugawe Cove Resort?

    Tugawe Cove Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Tugawe Cove Resort

    • 8.8
      Excellent
      Staff 
      "The Resort Staff members are all courteous and professionals ~ excellent service guaranteed!"

      Zilfa | January 13, 2020

    • 9.2
      Exceptional
      "The cove is idyllic and awesome."

      Julieta | December 27, 2019

    • 9.2
      Exceptional
      Staff 
      "Staff are all nice and well trained."

      Julieta | December 27, 2019

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    Overall rating:
    8.6
    Excellent
    105 reviews
    Cleanliness
    8.7
    Facilities
    8.5
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Tugawe Cove Resort is quite a gem with super delicious Break...
    Zilfa from Canada
    Group
    More about Tugawe Cove Resort

    More about Tugawe Cove Resort

    Nestled in the heart of Colongcogong, Tugawe Cove Resort is an ideal spot from which to discover Caramoan. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Pitogo Island give to this hotel a special charm.

    At Tugawe Cove Resort, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    The ambiance of Tugawe Cove Resort is reflected in every guestroom. television LCD/plasma screen, non smoking rooms, air conditioning, desk, mini bar are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hiking trails, snorkeling, hot tub, private beach, outdoor pool. Discover an engaging blend of professional service and a wide array of features at Tugawe Cove Resort.

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    Most talked about facilities

    Food & Dining
    6 mentions
    Beach
    4 mentions
    Swimming Pool
    2 mentions
    View
    2 mentions

    What they offer

    8.8
    Excellent
    "Good experience."

    Cedric | December 15, 2017

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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Tugawe Cove Resort from real guests

    Overall rating
    8.6
    Excellent
    From 105 reviews
    9.1Service
    8.7Room comfort and quality
    8.6Cleanliness
    Agoda Reviews (105)Booking.com Reviews (1)
    Rating via Agoda8.6
    /
    10
    Cleanliness8.7
    Facilities8.5
    Location8.7
    Room comfort and quality8.7
    Service9.1
    Value for money8.3
    High score for Caramoan
    Rating
    9+ Exceptional (32)
    8-9 Excellent (17)
    7-8 Very Good (12)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (25)
    Jun - Aug (8)
    Sep - Nov (17)
    Dec - Feb (19)
    All guests (105)
    All room types
    All languages

    Show reviews that mention 

    Showing 69 verified guest comments
    1234
    9.0
    Exceptional
    Joern from Germany
    Couple
    Lakeside Casita
    Stayed 7 nights in April 2014

    Stay for a week in Paradise”

    Crystal clear water, Coral reefs and beaches, Resort in the Jungle

    We spent an awesome week at Tugawe Cove Resort. This Resort is a must see for all those who prefer staying close to the nature with the amenities of a luxury resort which is directly located at a private beach, close to hundreds of islands with coral reefs and crystal clear water. The Resort is amazing, built directly into the Jungle with individual Bungalows that offer a terrific view on the ocean. The distance from the bungalows is at least 50 meters. You can't see or hear your neighbours, but you will feel like living in the middle of the jungle. The beach has white sand and is well maintained, as is the whole resort. You can feel that its fairly new. The Staff is very attentive, we were overwhelmed by the personal Butler Service which was superb, especially when regarding the value spent for the Hotel. There are only minor pushbacks, like no wifi at the rooms, lots of steps to walk when going to the restaurant or beach, the lack of scuba diving activities or jetski and it takes a long time to get to the Hotel from the Airport (2 hour by van, 2 hour by bangka-ferry and another hour with a smaller boat, all in all we were travelling 10 hours from Manila). The rooms are very spacious and clean, especially the big shower and modern bathroom was very nice. We enjoyed the excellent room service and dining on our balcony while enjoying the great view at the ocean. We would recommend this Hotel for everyone. It's definitely a must see for all nature and beaches lovers.

    Reviewed May 04, 2014
    9.2
    Exceptional
    alexa from Philippines
    Group
    Hilltop Room
    Stayed 1 night in May 2019

    Exceptional”

    Everything went perfectly except the part when we're in the speedboat heading home then the speedboat suddenly stopped in the middle of the sea. We waited for 30mins before another boat rescued us. And when we transferred to the new boat, we waited another 30mins again before the engine of the boat started. It was truly a difficult situation as everyone was panicky and some don't feel well already. Moreover, it's very difficult to breathe as we can inhale the smell of the gasoline which made our heads hurt and we wanted to puke. I hope Tugawe Cove Resort can resolve these problems with their speedboats so guests don't need to suffer greatly like this in the future.

    Reviewed May 06, 2019
    10.0
    Exceptional
    Carissa from Philippines
    Couple
    Lakeside Casita
    Stayed 2 nights in September 2012

    A Romantic Birthday Getaway”

    service food surprises

    I really loved our stay in Tugawe Cove Resort. The 2-hr boat ride was worth-it! Our personal butler was great! He was very accomodating and fun to be with. I enjoyed the private lunch in Matukad Island which we didn't know was part of the trip complete with table chairs and beach umbrella. Island hopping was provided for by the resort. Food was deliciousand can be delivered right into your villa. 😍 Pool and Jacuzzi has a stunning view. I will definitely come back here and bring some family/friends.

    Reviewed January 28, 2015
    9.2
    Exceptional
    Ivar from Norway
    Couple
    Hillside Cabana
    Stayed 3 nights in August 2017

    Tugawe Cove the hidden gem in the forest.”

    Tugawe Cove offered an exceptional service and a high class amenities. It is a perfect place to unwind, relaxed and enjoy the nature around. It is almost perfect but unfortunately they don't have much to offer in their restaurant, the food was expensive and the taste was better than nothing. They don't even have a kiosk for personal needs, chips and refreshments. They should also put a souvenirs shop for an extra income and to boost their market. Overall staying in Tugawe Cove was a lovely experience and I will recommend this place to my family and friends.

    Reviewed August 27, 2017
    9.2
    Exceptional
    GIL from Philippines
    Couple
    Hilltop Room
    Stayed 4 nights in May 2018

    A great hideaway in Bicol! ”

    Excellent staff !Very peaceful and relaxing ambience. But the island destinations for the island hopping are not that great. The popular ones like Matukad and Lahos are also the common choices of other tour groups not from Tugawe Cove so these places tend to be relatively crowded. We preferred the Katanawan Small. Because all these islands are a bit of a distance, a lot of time is spent on the boat ride than on the beach. Our overall stay is great but the resort dining has so much room for improvement. The food choices are limited.

    Reviewed May 22, 2018
    10.0
    Exceptional
    Rosary from Philippines
    Family with teens
    Hilltop Cabana
    Stayed 2 nights in April 2019

    Very value for money and amazing service by staff Jomar”

    The hotel was efficient and very quick to anticipate our needs during the stay. Room rates are a little expensive, but it's great value for money. Airport transfers and tours are also offered at a very affordable price. The property and amenities blew us away, and the complimentary maruya they served during welcoming was so good that we ordered it for dessert after every meal. But our assigned staff, Jomar, was truly the highlight of our trip. Some of the best service we've ever had during a vacation. We were very lucky because he was assigned to our villa by chance. He was our waiter, tour guide, boatman, photographer, fire dancer. If you ever manage to get him during your stay, tip big because he's raising funds for his education and his dreams to be a photographer (AND he plants corals in his free time. How cool is that?) Thanks for the amazing stay Tugawe! Would definitely come back again.

    Reviewed April 22, 2019

    Thank you for stay with Tugawe Cove Resort. Hopefully you will visit again in the future.

    Responded September 05, 2019
    Tugawe Cove Resort
    10.0
    Exceptional
    Errol from Philippines
    Couple
    Lakeside Casita
    Stayed 2 nights in October 2016

    The best resort ever”

    Staffs are very friendly and courteous. The location is very far from stress and pollution and this is the perfect place to relax and enjoy the beautiful views from the top. Thanks to jerald velasco for giving us the best tour in caramoan and for encouraging me to face my fear of heights to see the secret lagoon. Special thanks to the supervisor for assisting us and for taking good care of us. Very excellent service and place to stay in caramoan thank you so much from room 302 oct5-oct7 guest.

    Reviewed October 11, 2016
    10.0
    Exceptional
    Flora from United States
    Couple
    Lakeside Casita
    Stayed 1 night in October 2016

    A hidden paradise. Love , love , love....”

    You'll never guess that there's a resort amidst that island forest mountain. I love the concept of living with nature and having cabanas up and down the mountain along its natural terrain. The Beach Cove below is exclusive to the guests which is just amazing. The island tours, the lighthouse trip, kayaking , infinity pool, guavas trees you can pick on, deers, cows, pigs roaming around the property outskirts on your way to the different aerial spots are simply spectacular. Will come back with my whole family!!!!

    Reviewed October 27, 2016
    8.7
    Excellent
    LELY from Philippines
    Couple
    Lakeside Casita
    Stayed 1 night in November 2013

    Tranquil and relax”

    Service, beaches and massage

    Attentive staff particularly Joseph, Tricia & Jeramy. The massage done by Erwin was also soothing and relaxing. Their hornbill pet name Kevin was also entertaining. Overall, we had a wonderful and memorable time during our stay at Tugawe.

    Reviewed November 10, 2013
    6.7
    Good
    Robert from United States
    Couple
    Lakeside Casita
    Stayed 3 nights in March 2016

    Really? ”

    friendly staff, large rooms, great location

    Make no mistake, this place is still under construction and they are not ready for guests. The staff is friendly and well-meaning, but not very communicative. This could also be a language barrier, but we just felt they were very friendly, but not very good at communication. They had a large menu, but not a lot of it was available. Oh, and we scheduled a bonfire(one of their activities)on the beach. They told us beer, marshmallows and dinner on the beach. Then before it was supposed to happen, they told us it was too windy on the beach to have a fire(which it was not) and then they told us they had no beer because they were out, then they told us we could have dinner by the pool, which was 20 feet from construction workers spraying nitrocellulose lacquer with a cup-gun and a loud compressor. The next day, because they did not cover the pool while spraying lacquer, the entire pool was covered with nitrocellulose! This is what should have happened: They should have told us they were not prepared for a bonfire and we had to have dinner with everyone else in the regular seating area for the kitchen... this is called direct communication and it would have been fine... we would have understood that because this place is under construction. So again... the main problem here is a lack of direct communication.... just talk to your guests people... this place has a lot of potential, but it needs a more bold staff that is not afraid of guests... speak up people... please... There are also many things broken and/or not working. They need a dedicated maintenance guy who just goes around fixing things.... a skilled worker... which I haven't seen much of in Asia... but that would really help with the flow of things.... Good luck Tugawe! Great staff! Great people... just needs more communication....

    Reviewed March 18, 2016
    10.0
    Exceptional
    Lily from Ireland
    Family with young children
    Lakeside Casita
    Stayed 1 night in July 2015

    Holiday with family”

    The staff our friendly and helpful especially the Butler name Jomar who assign to us very helpful and kind to us.

    Is fantastic beautiful resort the cabana is very big for the 4 of us my son and my daughter really enjoy their swimming in the beach and the pool. The only thing is you need to use the boat going to the resort and you will pay for the boat transfer should be free of charge for their customer.

    Reviewed July 19, 2015
    8.0
    Excellent
    Ann from Philippines
    Family with young children
    Lakeside Casita
    Stayed 1 night in July 2015

    Perfect getaway isolated place”

    The food price was reasonable, the views awesome and the room is very comfortable

    Pros: perfect view, beats our stay in in another expensive resort in bacacay area in bicol, the staff are very attentive and the food is not over priced. Cons: took us 5 hours from legazpi to get there; also the tram was not working and if you have joint pains this place is not a good idea for you because it has A LOT of stairs :) But will come back... Hopefully when the tram is working...

    Reviewed July 20, 2015
    7.6
    Very good
    Roderico from Australia
    Couple
    Hilltop Room
    Stayed 3 nights in February 2019

    Beautiful place”

    Highly recommended in this area. Very close to beautiful islands of Caramoan specifically for the television series of survivor USA, Hungary, Denmark to name a few).

    Reviewed February 13, 2019
    9.2
    Exceptional
    Kimberly from Philippines
    Group
    Hilltop Room
    Stayed 1 night in March 2019

    Very accommodating staff”

    Second time to go to this resort and I still really enjoyed the service that the resort provided. Highly recommended!

    Reviewed April 12, 2019
    8.3
    Excellent
    Tom from Australia
    Couple
    Lakeside Casita
    Stayed 3 nights in June 2012

    Great location & beautiful setting”

    Nice location, beach, rooms & food & general service

    the place itself & location is perfect for a couple or family, island hopping is a great experience although some spots may not be accessible due to the tv show survivor, you will have plenty of great photos for your memories & facebook. we were lucky the weather was great & hot, the staff service was good. not all foods were available on the menu & boat transfers could be better.

    Reviewed June 12, 2012
    8.0
    Excellent
    Brendan from Australia
    Couple
    Lakeside Casita
    Stayed 2 nights in November 2016

    Nice Location but needs work”

    Beautiful location, friendly staff but a few things need to be addressed. Menu could really use some improvement, if this is the only place you can eat while staying then it should be of a better standard. Maintenance on bungalows, or at least the one we stayed at could be improved, front door couldn't be opened or locked without great effort, toilet seat was broken and toilet wasn't working properly. This resort has great potential but just needs to have some things tweaked.

    Reviewed November 26, 2016
    7.0
    Very good
    Sherwood from Philippines
    Couple
    Lakeside Casita
    Stayed 3 nights in February 2015

    nice, relaxing resort”

    staff, environment, food

    We booked a lake view room which on hindsight we felt was not a right decision to make. The rooms are quite a bit rundown and has smell like it hasn't been used for sometime. The lake view rooms are situated near the beach area which is kind of great but at the same time inconvenient because the restaurant is way up the hill, about 206 steps. Yes, we've counted it after the countless times of going up and down for meals. Although you could opt for room service (they bring the food down to your room) but then you wouldn't get access to wifi. There's no wifi in the rooms, there's even barely a cellphone signal. You really have to go up to the restaurant if you want to get in touch with reality. There's also no convenient shops in the resort so bring all the things that you need. If you plan on paying cash, there's no atm. If you want some peace and quiet and get in touch with nature, this is the place. If you're into parties and stuff, look elsewhere. I wish they would be open to the idea of a live band or acoustic entertainment because their restaurant is really nice. I also like the idea of having a personal butler. Our butler, Jomel, was very helpful with all our needs and was very polite and nice.

    Reviewed March 01, 2015
    9.3
    Exceptional
    Evelyn from Philippines
    Family with teens
    Lakeside Casita
    Stayed 2 nights in September 2013

    Great place for a hideaway”

    Comfortable rooms, friendly staff, nice view

    Upon arrival, we were welcomed with a lei, welcome drinks, banana fritters and warm towels. The staff carried our bags to our room which was located midway with about 100 steps. Have to pause for a while to catch our breath. Room was impressive, comfortable and big which can accommodate for a maximum of 4 persons. Wifi was down during our stay there. Room has tv, dvd and safety deposit box. Bathroom has hot and cold water and amenities like soap, toothbrush, shampoo and tissue paper. Two towels were provided each, one colored towel for outdoor and one white towel for indoor.

    Reviewed September 28, 2013
    10.0
    Exceptional
    Florence from United States
    Family with young children
    Lakeside Casita
    Stayed 1 night in September 2018

    Staff are very accomodating and friendly. I will definitely come back to this place.”

    The place is amazing and relaxing. The staff are very accomodating. The manager is understanding and considered all our request. We were given a good discount on our boat ride. We stayed for 2 days with kids and seniors, and the place is good for both. The butlers that were assigned to us was very helpful and always happy to help. Room service was available upon request. We enjoyed the infinity pools and the beach. The rooms were clean and well maintained. I would recommend this place to my friends and family.

    Reviewed September 19, 2018
    8.0
    Excellent
    Maria from Philippines
    Couple
    Deluxe Lakeside Casita
    Stayed 2 nights in April 2017

    Excellent but...”

    First, the complex itself is fantastic! Splendid views all around and beach, swimming pool are clean and awesome. Certainly worth the long trip! We enjoyed the island tours (even if packed lunches were not included in the price) especially with our guide, Nilda with us. However, the restaurant and food were the biggest turn offs. The buffet at 700/person does not even include coffee and the choices are limited especially for those with special diets. It's almost ridiculous! Also, while am all for healthy walking, going up and down the 200 stairs can be extremely tiring and will limit your clientele. Please repair the tram. I will return once food has improved and tram repaired!

    Reviewed April 16, 2017
    1234
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