9.1
Exceptional
/10
(862 reviews)See what guests said
Food & Dining14
Housekeeping11
Breakfast11
See map
9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Museum Malang Tempo Doeloe 180 m
Malang City Square 450 m
Jami Great Mosque Malang 620 m
Jodipan Colorful Village 750 m
Malang City Hall Monument 1.81 km
Hawai Waterpark 6.61 km
Singosari Temple 12.61 km
D'Topeng Kingdom Museum 16.73 km
Coban Rondo Waterfall 20.04 km
Rainbow Waterfall 24.81 km
Nearby landmarks
Alun Alun Tugu 110 m
Monumen Tugu 120 m
Taman Rekreasi Kota 140 m
Museum Malang Tempo Doeloe 180 m
Jalan Majapahit 210 m
Majapahit Street - Bird Market 210 m
Birds and Flower Market Malang 270 m
Taman Wisata Budaya Senaputra 350 m
Kanjuruhan Stadium 400 m
Kayutangan Church 400 m
Tugu Malang Hotel

"I highly recommend the Tugu Malang for any kind of stay."

Chris - September 17, 2019

Superior Deluxe Tugu Malang Hotel
Lobby Tugu Malang Hotel
Lobby Tugu Malang Hotel
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Free Wi-Fi

Tugu Malang Hotel

Jl. Tugu No. 3, Malang Center, Malang, Indonesia, 65119 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 862 reviews
Fantastic breakfast
99% positive mentions
Exceptional reputation
Recommended by 97% of guests
Exceptional service
9.3 rating for service
Exceptional cleanliness
9.2 rating for cleanliness

In the afternoon you can have free "tea" which includes a wide variety of Javanese pastries/sweets and interesting herbal drinks.

Anja | August 30, 2019

This hotel consistently offers only excellent services from years to years.

Kuncoro | February 17, 2020

Very nice service and many magnificent historic collection surround hotel

Pramudya | September 23, 2019

Staff very friendly and breakfast and other food for dinner is excellent

Michiel | November 13, 2019

The meal in the restaurant was exceptional - even better than usual.

Ross | March 6, 2020

The staff treated her and her girlfriends so very nicely.

Chris | September 17, 2019

  • 490 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Malang

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Malang every 5 minutes on Agoda.com
Value for money8.8
Distance to city center0. Km
Location rating9.2
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport9.8 km

Rooms available at Tugu Malang Hotel

9.1
Exceptional
Room comfort & quality
Raden Saleh Suite
Raden Saleh Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Superior Deluxe
Superior Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
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Honey Moonlight Suite
Honey Moonlight Suite
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 single bed
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Honeymoon
Honeymoon
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Apsara Residence
Apsara Residence
...
  • Room size: 191 m²/2056 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Suite - 1 King Bed
Suite - 1 King Bed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Queen Room
Queen Room
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 queen bed
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Zamrud of East java Suite
Zamrud of East java Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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The Babah Suites
The Babah Suites
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Tugu Malang Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Tugu Malang Hotel?

Tugu Malang Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Tugu Malang Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Tugu Malang Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Malang with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Tugu Malang Hotel?

Tugu Malang Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Tugu Malang Hotel

  • 9.6
    Exceptional

    "An outstanding visit once again."

    Ross

    |

    March 6, 2020

  • 10.0
    Exceptional

    "This place is truly exceptional."

    Ingrid

    |

    January 5, 2020

  • 10.0
    Exceptional
    Staff 

    "Very grateful to the staff there"

    Fanny

    |

    December 27, 2019

Property ranking|Compared to 758 Malang properties
See all rankings
Room comfort score
9.1/10
Review score - United States
9.5/10
Service score
9.3/10
Cleanliness score
9.2/10
Better than
99
%
of Malang properties
Better than
99
%
of Malang properties
Better than
98
%
of Malang properties
Better than
98
%
of Malang properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.1
Exceptional
862 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.2
Read all reviews >
What travelers say they love:
The staffs were all super friendly and helpful.
Zainab from Singapore
Family with older children
More about Tugu Malang Hotel

More about Tugu Malang Hotel

Tugu Malang Hotel is located in the thick of the action and provides easy access to major transport links. It is approximately 90 kilometers from Mount Bromo and is the ideal retreat for corporate guests or those seeking a relaxing vacation in distinctive surroundings complemented by well-informed and professional staff. Some visitors go so far as to say the hotel is more of a museum than a place to stay. It really is the epitome of luxury and style. The Javanese antiques are really quite magical and guests will be delighted with the outstanding meeting rooms catered to by the sensational restaurant serving a fine selection of international cuisine ideal for any occasion. Tugu Malang Hotel is a discerning destination offering 49 beautiful guest rooms equipped with modern amenities. Guests can enjoy a range of recreational pursuits or simply relax at the captivating swimming pool. Tugu Malang Hotel is definitely worth your stay.

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Most talked about facilities

Food & Dining
43 mentions
Housekeeping
15 mentions
Breakfast
12 mentions
Swimming Pool
8 mentions

What they offer

10.0
Exceptional

"Very sofisticated and beautiful hotel."

Michiel

|

November 13, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian
Vegan
Gluten-free

Restaurants on site

Melati Restaurant
Cuisine:American, Chinese, Indonesian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Tugu Malang Hotel from real guests

Overall rating
9.1
Exceptional
From 862 reviews
9.3Service
9.2Cleanliness
9.2Location
Agoda Reviews (698)Booking.com Reviews (164)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.2
Facilities8.9
Location9.2
Room comfort and quality9.1
Service9.3
Value for money8.8
High score for Malang
Rating
9+ Exceptional (309)
8-9 Excellent (107)
7-8 Very Good (59)
6-7 Good (15)
<6 Below Expectation (22)
Time of the year
Mar - May (114)
Jun - Aug (156)
Sep - Nov (119)
Dec - Feb (123)
Don't miss out!Users are booking a place in Malang every 5 minutes on Agoda.com
All guests (698)
All room types
All languages

Show reviews that mention 

Showing 512 verified guest comments
12345
10.0
Exceptional
Oliver from Australia
Couple
Superior Deluxe
Stayed 3 nights in January 2013

Mysteriouse, quirky amazing and memorable.”

Amazing artworks in print , film, textiles and handicrafts and fantastic hotel layout.

Im coming back to this hotel. Its going to be my retreat once a year. I love this place, wirh each corridor and passageway leading to a surprise and gift from its eccentric artist designer decorator to you. Its weird, quirky interesting, educating, artworks and interior design, will lead you on a trip from the top of the rabbit hole,down through to the Cheshire cat, leaving you happy and bewildered under a mushroom. As in most cases in this wonderfull country, staff service, hospitality, friendliness and profesionalism is impecible, names and faces will be missed until my return. Down to facilities and services, room, laundry, restuarant, bar should i go on, all were top class. The bar is an oasis, cool in all aspects of the word, a retreat,an oasis of art and colour. Not surprised to see Germans enjoying the settings that included 1930,s Berlin cabaret type prints, and good wine. I have been blessed to live a fortunate life, travelling and visiting many places and hotels,Malang is a wonderful city and the Tugu Malang my favourite hotel so far. Thankyou Alberto, John, Sebastian and all of the staff for making my fiances and my stay so memorable. Cheers Oliver and Tanti

Reviewed February 12, 2013
10.0
Exceptional
Michael from United States
Couple
Executive Suite
Stayed 3 nights in May 2016

Best Hotel We've Stayed In”

Tugu Malang is a fantastic hotel. It is very unique and the staff is amazing. When you go do have Sigit give you a tour of the hotel, he is very knowledgeable and an all around great guy! The food is fantastic, the tea/coffee and snacks are amazing. Management is very caring and was always asking to make sure that everything was to our satisfaction. The couples massage was fantastic as well. We will definitely be coming back again the next time we are in Malang. Tugu Malang has created a wonderful memory for us. We miss being there already.

Reviewed May 11, 2016
9.3
Exceptional
STEPHEN from United States
Business traveler
Superior Deluxe
Stayed 1 night in July 2012

Great Hotel”

Nice Bedroom with traditional accent

Tugu Malang Hotel is the one and only best five star hotel in Malang town. When stepping my foot on the entrance I could feel Javanese feature with its traditional style. This five star hotel really is the representation of Indonesia's richness especially in terms of culture. This five star hotel offers its cultural heritage which made it very beautiful hotel especially for expatriate or foreign visitors like me.

Reviewed January 16, 2013
10.0
Exceptional
richard from Thailand
Solo traveler
Superior Deluxe
Stayed 5 nights in September 2019

The perfect place to stay in Malang”

Love, Love, Love this hotel. Designed and decorated in a classic old style with superior service at all levels. Built by someone who really cares about Asian history, the property is like a museum with antiques and paintings all through the property - get a tour it's quite fascinating. The room was so comfortable and clean. Service was great across the board, from front desk staff to the restaurant and the people who service the room. I spent five nights and felt sad to leave. Breakfast was one of the best ever - so many high quality options I didn't even know where to start. One morning I had an early start to see Mt. Bromo and they packed a box for me since I would have missed breakfast, such a nice touch. Afternoon tea was such a pleasant way to relax after a long day - great selection of teas and coffees along with local sweets. The restaurant is one of the best in town and dinner was wonderful. Amazing selection of food. I have nothing negative to say about the Tugu Malang.

Reviewed September 09, 2019
9.6
Exceptional
Thet from Myanmar
Couple
Superior Deluxe
Stayed 1 night in October 2018

Staffs , Restaurant , Location ”

All Staffs are very friendly and helpful . They can speak English and we could communicate well . They always have sweet smiles and willing to help us . The hotel provided free Indonesia snacks and the tastes were great . When we checked out , they gave 2 packs of Tugu coffee as souvenir . It’s located centre of the city and close with the Malang Train Station . They provided us the return transport to Malang Station . It’s also near with the Blue City & Colorful City (Jodipang Village) . We had dinner at the hotel . We chose Indonesia local food and that was great . I like very much their Oxtail Soup .

Reviewed October 26, 2018

Dear Mr. Thet Wai, Thank you for your time review us, We are so happy that you have great experience during your stay with us. we look forward to your next coming in Hotel Tugu Malang that we could prepare the best service for you. You are our big family now. Thanks and warmest regards, Hotel Tugu Malang family.

Responded October 27, 2018
Tugu Malang Hotel
9.6
Exceptional
Chris from Indonesia
Solo traveler
Superior Deluxe
Stayed 3 nights in September 2019

Excellent treatment always at the Tugu Malang Hotel”

My fiancé needed some time away from work and wanted to hangout with her girlfriends. We chose the Tugu Malang Hotel (again) for her 3 night getaway. The staff treated her and her girlfriends so very nicely. I highly recommend the Tugu Malang for any kind of stay. Thank you Team Tugu Malang. Pak Chris Ebersold

Reviewed September 17, 2019
9.6
Exceptional
Xavier from France
Group
Superior Deluxe
Stayed 1 night in May 2017

A mind-blowing combination of palace and museum”

The TUGU Malang is a unique place on earth, being both a magnificent museum and an ultra-comfortable hotel with a pool. You will be flabbergasted by the magnificence of the place: antiques, artefacts, wooden doors, Bali temples...all inside the hotel. Take your time to wander and step back in time. The food is delicious:the breakfast amazingly rich of flavours(fresh juices) and dinner is worth a visit. The location is very central, the service is of high-standard. The only weaknesses of the place would be some rooms with windows facing a wall (but the hotel kindly moved us to a pool view), and the busy and noisy traffic circle outside (ask for a room not facing the traffic circle).

Reviewed June 02, 2017
10.0
Exceptional
georges from United States
Couple
Superior Deluxe
Stayed 2 nights in November 2011

show piece hotel”

spa of hotel was outstanding

tugu malang was an exceptionally unique hotel with lots of eclectic showpiece to marvel throughout the hotel. the staff was exceptionally firendly and helpful, especially in helping me feel better from an upset stomach. don't miss high-tea on the veranda with indonesian delicacies. great for watching life outside as well. the hotel also has one of the best spas we have been to with reasonable prices. we thoroughly enjoyed our stay at this hotel and would highly recumbend it. great value for the money too

Reviewed December 02, 2011
8.7
Excellent
Pieter from Netherlands
Couple
Executive Suite
Stayed 4 nights in October 2012

Great hotel, but the devil is in the details”

atmosphere, restaurant

we stayed for 4 days in malang in order to sort out some colonial roots of the family. the tugu has impressed us as a hotel for its wonderful, sometimes surpsingly econoclastic (passage of love and the discotheque) interior. the collection of antiques is great, though a bit of a mishmash. unfortunately the shop where one could buy antiques is poorly lit. staff is very friendly and helpful, the complimentary teaservice is a nice gesture, but the real treat is the restaurant with dishes from all over the archipelago. all very neatly served and authentic. it is not our custom to have dinner in the hotel where we stay, but here we settled for nothing else at an extremely good value for money. however, some minor details might be staightened out. there was no knife with the fruits, the wifi is all around but very slow, even for indonesia, the fridge did not work and the airco was difficult to handle, to say the least. either too warm or too cold. nonetheless, we´ll certainly come back, whence in malang.

Reviewed November 08, 2012
9.7
Exceptional
Yvonne from United States
Solo traveler
Executive Suite
Stayed 4 nights in May 2015

My recent stay”

Food, room, and ambiance

My relatives have been staying at this hotel for years everytime they come to Malang. And I had the privilege to stay here recently. The food was excellent along with other outstanding qualities. Staffs are knowledgeable and very friendly. Room is very clean and neat. Not to mention the overal pleasant ambiance here which no doubt give this hotel high rating. God willing, I would definitely return to tugu hotel on my next visit to Malang.

Reviewed May 11, 2015
10.0
Exceptional
Laurence from Australia
Couple
Executive Suite
Stayed 3 nights in December 2015

Superb service and character”

The Tugu Malang is rather quirky in a good way, wonderfully fitted out with art and antiques but was also unique as a building. The food was quality and varied, but the service was the real standout

From the moment we arrived we were treated as valued guests, with an unsolicited but very welcome room upgrade. Reception very efficiently arranged a jeep to Mt Bromo and train tickets for Solo. All staff were so friendly and the complimentary afternoon tea on the upstairs balcony was pure pleasure. The balcony itself overlooks Malang's main roundabout, which is more like a landscaped park, so the hotel is very central ..... and for once in Indonesia the streets are quiet and green enough to walk. All in all Tugu Malang is an absolute delight which is worth going out of your way to visit.

Reviewed January 06, 2016
9.2
Exceptional
Gregor from Germany
Couple
Superior Deluxe
Stayed 1 night in August 2017

Beautiful stay with the little "extra" that makes it special”

I can only recommend the Tugu. Conveniently located in walking distance to the train station and main center of Malang, otherwise a becak is always available just outside. The hotel is really beautiful, a colorful experience! But what makes it really special is that the hotel goes the extra mile. The afternoon tea, a little coffee present at checkout, a barkeeper mixing you his favorite drink, all make the experience the deciding bit better than the usual hotels! Warmly recommended.

Reviewed January 02, 2018
9.3
Exceptional
Harri from Netherlands
Business traveler
Superior Deluxe
Stayed 1 night in June 2011

Awesome, hidden gem.”

Totally Unique

Tugu Malang, like most of the other Tugu establishments to be found throughout Indonesia (resorts & restaurants) never fails to provide a welcome retreat from the day to day bustle of your average Indonesian city. The rooms are always clean, each one slightly unique. Food excellent & service always with a smile. I would absolutely recommend this hotel to any traveller, whether for business or leisure.

Reviewed June 23, 2011
10.0
Exceptional
John from United States
Couple
Superior Deluxe
Stayed 2 nights in January 2015

Indonesia's Best”

Staff, atmosphere, food/drink

Tugu is by far the best place to stay in Indonesia. If you are in Java, make a trip to Malang and stay at Tugu at least a few nights. The food and drink are outstanding -- they have a tea time everyday that offers free drinks and all these wonderfully tasting treats. Take advantage of the amazing spa treatments. All the staff learn to know your name and really make you feel like you are at a home away from home. Tugu makes you feel like family and it makes it that much harder to end your stay. 5 stars!

Reviewed January 14, 2015
8.8
Excellent
JIMMY from Indonesia
Solo traveler
Superior Deluxe
Stayed 2 nights in August 2017

Great location, comfy bed, friendly staff”

The location is great, in the center of Malang. Although it is an old hotel, the room and the bed are still comfy enough and I feel like I was staying in a museum that has a room in it. For the food, their Indonesian food is really nice. What I really like most, is their friendly staff. Two thumbs up!! I will definitely stay in Tugu again if I go to Malang.

Reviewed September 03, 2017

Dear Bapak Jimmy, Thank you very much for your review on our services while you're in Hotel Tugu Malang. Wish you could stay in longer time that we could share more about our Hotel which is you home away from home. You're our big family now and we are looking forward to your next coming in Hotel Tugu Malang. Our warmest regards, Hotel Tugu Malang Famlily.

Responded September 06, 2017
Tugu Malang Hotel
9.7
Exceptional
Ronald from United Kingdom
Business traveler
Superior Deluxe
Stayed 1 night in March 2011

A luxury small hotel, beautfully furnished.”

The attentiveness of the staff.

tugu malang has a certain class that other hotels do not. it transports one back to a way of life in east java generations ago, but in the comfort of modern day. staff are friendly and attentive. this was my third visit to tugu malang.

Reviewed March 30, 2011
8.3
Excellent
Mohd from Malaysia
Solo traveler
Superior Deluxe
Stayed 1 night in July 2011

Beautiful hotel with great charm and service.”

Atmosphere and the greens

i had a most pleasant stay at tugu malang, beautiful ambiance and excellent service. my room was a bit too small. i was booked only for one night but decided to stay on another night as it was so pleasant there. on my first day 27 july, the piped music was a bit loud and went on forever into the night and the solo singer on piano at the restaurant sang till almost 11pm! now that's rather too much as he could be heard from everywhere in the hotel! things were better the next day. overall it was a great experience staying at tugu malang! bravo!

Reviewed July 31, 2011
9.7
Exceptional
DAVID from United States
Solo traveler
Superior Deluxe
Stayed 13 nights in July 2012

Celebration of Javanese culture”

Attentive and friendly service

definitely the finest hotel in malang and one of the very best in indonesia, the tugu has a staff that specializes in personalized attention. they were very quick to help in any way they could; they let one know that they enjoy serving their guests. the corridors and halls of the hotel are filled with artifacts and artwork from all over the archipelago; one has the feeling of being in a museum. the gift shop has a strong selection of jewelry and batik sarongs.

Reviewed August 04, 2012
9.0
Exceptional
Yew from Malaysia
Group
Superior Deluxe
Stayed 2 nights in July 2012

Hotel with charm, great personality and staff”

Best you could get in Malang. Hotel with personality. Beautiful.

There is nothing much to do in malang. The hotel stay makes it pleasant. From its decor, to the friendly and helpful staff to small details like free afternoon tea - Tugu Malang is best you could get. Try the restaurant and bakery. We loved it.

Reviewed July 19, 2012
8.7
Excellent
Jonathan from United Kingdom
Couple
Executive Suite
Stayed 1 night in May 2014

Do the Cookery Course!”

wonderful staff and service, amazing local food, the whole experience

What a great place! We thoroughly enjoyed Tugu Malang from the amazing building itself, the complementary afternoon tea, the fantastic food in the hotel's Malati Restaurant and particularly the local cooking course which included a visit to the local market, preparing local food with a team from the hotel and then eating it. Overall delightful service! This is what staying in an hotel on a vacation is supposed to be like. Thank you.

Reviewed May 14, 2014
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  • Exceptional location
  • Museum Malang Tempo Doeloe
  • Train Station Malang is within 0.46 km
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