Tugu Malang Hotel
Tugu Malang Hotel
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8.0
Very good

"Very welcoming and accommodating"

Ashley

|

March 12, 2018

Superior Deluxe - Room plan Tugu Malang Hotel
Superior Deluxe - Room plan
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Lobby Tugu Malang Hotel
Lobby
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Lobby Tugu Malang Hotel
Lobby
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Interior view Tugu Malang Hotel
Interior view
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See map Tugu Malang Hotel
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Exceptional
Location
9.1
See all 6 photos Tugu Malang Hotel
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What guests are saying:
Excellent heritage hotel with excellent location and service.
Myland from Indonesia
Family with young children
friendly & helpful staff, love traditional bfast.... i think its not spooky hotel
ELIS from Indonesia
Group
A heritage hotel located in the centre of Malang where we can enjoy staying.
BAGUS from Indonesia
Couple
The hotel looks old, but actually it's because the hotel has a lot of antique and interesting story. I feel comfort with the room and the hotel has very nice smell with friendly staffs. The children love the hotel and we enjoy the hospitality of the service. Thank you.
ERNI from Indonesia
Family with young children
good price/quality ration excellent restaurant
Kris from Belgium
Family with teens
Comfortable, clean rooms with very good mattresses and pillows. Very clean bathrooms. Hotel can be easily mistaken for museum. Just beautiful. Great service, good food & breakfast. At tea time should serve juices. Excellent tea and coffee. Definitely will stay again.
Asim from United States
Solo traveler
All the great
angelina from Indonesia
Couple
Loved the vibe of this hotel, great restaurant and massage offered. Very helpful and friendly staff at the Tugu.
guido from Netherlands
Solo traveler
Beautiful hotel filled with antiques. Amazing staff. A tad bit kitschy.
Tu from Singapore
Family with young children
A hotei-museum unike any other. Fascinating collection of antiques, many meeting and dining rooms based on a theme (Angor Wat). Magical!
Homer from United States
Couple

Tugu Malang Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 555 reviewsSee what guests said
9.0
/
10
Exceptional service
9.3
Recommended by 100% of guests
Value for money8.7
Distance to city center0. Km
Location rating9.1
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport10.6 km
100%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • 460 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Malang

Select your room
9.1
Exceptional
Room comfort & quality
Apsara residence
Apsara residence
...
  • Room size: 191 m²/2056 ft²
  • City view
  • 1 king bed
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Honeymoon
Honeymoon
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Superior Deluxe
Superior Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds and 1 double ...
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Executive Suite
Executive Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Suite - 1 King Bed
Suite - 1 King Bed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Zamrud of East java Suite
Zamrud of East java Suite
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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Raden Saleh Suite
Raden Saleh Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Queen Room
Queen Room
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 queen bed
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Devata Suites
Devata Suites
...
  • Room size: 39 m²/420 ft²
  • Shower and bathtub
  • 1 double bed
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The Babah Suites
The Babah Suites
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 1 king bed
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Have a question for Tugu Malang Hotel?

What people love about the property

  • 8.8
    Excellent

    "Staff are very polite and responsive."

    Inge

    |

    December 25, 2017

  • 8.8
    Excellent

    "It has an eclectic mix of art and items."

    Ashley

    |

    March 16, 2018

  • 9.2
    Exceptional

    "Staffs are helpful and friendly."

    Rochelle

    |

    November 2, 2017

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More about Tugu Malang Hotel

More about Tugu Malang Hotel

10.0
Exceptional

"Great location."

anas

|

December 22, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

6.8
Good

"Good stay, staff is good"

Nor H.

|

January 15, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (555)Booking.com Reviews (208)
9.0
/
10
Exceptional
Cleanliness9.2
Facilities8.9
Location9.1
Room comfort and quality9.1
Service9.3
Value for money8.7
Provided by verified guests of Agoda
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All guests (555)
All room types

Show reviews that mention 

Showing 444 verified guest comments
12345
10.0
Exceptional
Omer from Israel
Solo traveler
Superior Deluxe
Stayed 1 night in December 2018
WOW”
This hotel was just fantastic! You feel pampered and looked after everywhere you go. Super friendly staff and lots of treats. Wonderful place to relax. Only cons were buffet breakfast was slightly cold as they did not have dish warmers and booking tours through them is expensive.
Reviewed January 05, 2019
10.0
Exceptional
yusuf from Netherlands
Solo traveler
Superior Deluxe
Stayed 1 night in January 2019
Exceptional”
A hotel not to skip when you are visiting Malang. ➕ Everything! The staff is superfriendly, they gave me this great groundfloor room just in front of the pool / courtyard, 106). The private owner started this hotel due to his super large collection of asian antiques. It is like a museum and very nicely decorated. There is a lot of love put in this accomodation. Most of the staff is very well trained. Very good service.
Reviewed January 12, 2019
10.0
Exceptional
Wolfgang from Switzerland
Solo traveler
Executive Suite
Stayed 6 nights in December 2018
The place to be”
Its incredible what treasuries are in the back of the hotel. Is like a living museum of old art and ancient times. The rooms have all what it needs but keep the flavour of the past times. Organisation and staff always attentiv and friendly. The restaurant is excellent and the choice of wine is exzellent. See you next time. Wulf Kepiting
Reviewed December 13, 2018
9.6
Exceptional
Thet from Myanmar
Couple
Superior Deluxe
Stayed 1 night in October 2018
Staffs , Restaurant , Location ”
All Staffs are very friendly and helpful . They can speak English and we could communicate well . They always have sweet smiles and willing to help us . The hotel provided free Indonesia snacks and the tastes were great . When we checked out , they gave 2 packs of Tugu coffee as souvenir . It’s located centre of the city and close with the Malang Train Station . They provided us the return transport to Malang Station . It’s also near with the Blue City & Colorful City (Jodipang Village) . We had dinner at the hotel . We chose Indonesia local food and that was great . I like very much their Oxtail Soup .
Reviewed October 26, 2018
Dear Mr. Thet Wai, Thank you for your time review us, We are so happy that you have great experience during your stay with us. we look forward to your next coming in Hotel Tugu Malang that we could prepare the best service for you. You are our big family now. Thanks and warmest regards, Hotel Tugu Malang family.
Responded October 27, 2018
Tugu Malang Hotel
10.0
Exceptional
Tamara from Netherlands
Couple
Superior Deluxe
Stayed 2 nights in October 2018
Loved staying here”
Lovely staff, very accomodating and always smiling. Great vibe and design of hotel. A lot of choice for breakfast. Restaurants are also nice to eat, we loved the newest restaurant Saigon San better than the Merati restaurant actually.
Reviewed October 14, 2018
Dear Ms. Tamara, Appreciate indeed for your time to share your experience while in Hotel Tugu Malang. Thank you also for your positive review for our service as well as for our Restaurant. We will keep trying to maintain our service in all aspect in order to gain the guests' satisfaction. Hope could see you in the next occasion and please do contact us immediately should you need for further assistance relating to your upcoming stay. our warmest regards, Hotel Tugu Malang family
Responded November 01, 2018
Tugu Malang Hotel
8.0
Excellent
Leslie from United Kingdom
Couple
Executive Suite
Stayed 2 nights in July 2018
Original hotel, good service”
We have stayed at Tugu Malang several times now and it has always been good. The hotel is a wonderful old building nicely preserved and with modern facilities. The rooms are well furnished and kept well cleaned. The restaurant has a huge selection and most things are really good. We stayed for Malang Marathon so the location was absolutely spot on but for any visit it is centrally located and easy to access. Staff are good - helpful and friendly. I recommend this hotel.
Reviewed September 14, 2018
9.6
Exceptional
Nirav from India
Family with teens
Superior Deluxe
Stayed 3 nights in August 2018
Beautiful hotel”
Cons nothing Pros: perfect location in middle of city.they welcome you with smile.they have hi-tea with traditional snacks everyday from 16.00-18.00 for in house guests. They arrange breakfast box twice for us one while we went to bromo & while check out from hotel since our flight was early morning.the box was enough to full yr tummy. Right from eggs to sandwiches to fresh jucie... Also they have nice museum.they gave us tour of thier hotel for 1 hour free with detail instructions..also got free message for 15 mins as compliment... The house keeping use clean our rooms for 3 times In day.well we were impressed with yr services .will come back again in future to stay with you.
Reviewed August 20, 2018
10.0
Exceptional
hartono from Indonesia
Couple
Superior Deluxe
Stayed 1 night in August 2018
Definitely worth the 5 star”
The room is well presented and cozy. The material seems to absorb sounds so We don't have to worry about the noise. We tried some of the restaurant food, most of them taste good but the Tugu steak and the UND fried rice isn't quite what we expected. The staff are very welcome and friendly.
Reviewed August 19, 2018
10.0
Exceptional
Hin from Malaysia
Couple
Superior Deluxe
Stayed 1 night in July 2018
TOUCH OUR HEART! WE WILL BE BACK!”
The hotel location is very good, room is very clean , all of all ,very satisfied. Me and my wife celebrated our wedding anniversary in TUGU, the hotel prepared special deco and cake for us, my wife received all these with joy and I was very very happy to see her enjoyed all the surprise that I given. THANK YOU TUGU! The hotel had very beautiful interior and antique , the hotel can arrange for a hotel tour with small fee, but the hotel gave us complimentary to celebrated our anniversary. The breakfast is wonderful, the new restaurant SAIGON serve very good food. If you still hesitate, don't wait, just book it, you won't regret.
Reviewed August 05, 2018
Dear Hin, It is our great appreciation for your comprehensive review on Hotel Tugu Malang, It is indeed , would be our great motivation to move forward in preparing the utmost service for all of our customers, who are our big family as well. Thank you very much once again and surely we are still waiting for your next coming in the other occasion. Do not hesitate to contact us immediately should you need for further assistance. our warmest regards, Hotel Tugu Malang family.
Responded November 01, 2018
Tugu Malang Hotel
9.6
Exceptional
Camilla from Singapore
Family with teens
Executive Suite
Stayed 3 nights in December 2018
Best hotel in Malang”
Beautiful building, fantastic food, helpful staff and simply a very beautiful and relaxing place to stay.
Reviewed December 31, 2018
Dear Ms. Camilla, Appreciate indeed for your review on Hotel Tugu Malang. Glad hearing that you and family could enjoy the time here. Really hope you could have another time to visit us - we all of Hotel Tugu Malang family are always waiting for your next coming ... Thanks and warmest regards, Hotel Tugu Malang family
Responded January 05, 2019
Tugu Malang Hotel
10.0
Exceptional
Stefnie from Japan
Couple
Zamrud of East java Suite
Stayed 1 night in December 2018
Excellent”
Loved this hotel!! The hospitality was wonderful. Food was great. I recommend massages. Would love to come back!
Reviewed December 25, 2018
8.0
Excellent
Kim from Netherlands
Couple
Superior Deluxe
Stayed 2 nights in November 2018
Fabulous historic hotel with great food and overtop service”
Great front desk (reception) staff, John and colleagues. Excellent restaurants in particular Arif, Ratna, Budi, Siti and others. Restaurants: Melati - serves fabulous breakfast as well as all other meals, we ate there many times. SaigonSan: First time, we dine as couple, food and service was tip top. Thus, we invited our families in Malang to dine there 2 days later. Unfortunately, our experience was quite unsatisfactory. Some of the dishes we re-ordered but portions were smaller and taste less than previous. Staff were friendly and accommodating but lack experience, it was quite chaotic. Perhaps it is because we are a large group of 19. However, it was not full house. Apparently, there was a manager around but s/he was not around to help delegate. As the restaurant is in its first year, it is important that a more experience staff or manager should be more hands-on in providing more training service staff.
Reviewed November 28, 2018
Dear Kim, It's such a great having your review on Hotel Tugu Malang. Especially for our Restaurant , we do note your suggestion and have share it to all of our team. We are trying our best to perform our new Restaurant and your input is very valuable. Thanks again for your review. We are looking forward to your next coming and please advise us accordingly that we could prepare it perfectly. thanks and warm regards, Hotel Tugu Malang family
Responded January 05, 2019
Tugu Malang Hotel
10.0
Exceptional
JEFFREY from United States
Solo traveler
Superior Deluxe
Stayed 2 nights in November 2018
Amazing Hotel”
I came across this hotel by accident. The staff is incredibly friendly and helpful, and went way above and beyond their duties, helping us out with travel, and cellphone problems. The hotel itself cannot be described in words, its like staying in a museum. The food is also amazing. Thanks John, and the rest of the staff for being such great hosts.
Reviewed November 20, 2018
8.8
Excellent
Cicilia from United Kingdom
Family with young children
Executive Suite
Stayed 4 nights in November 2018
amazing stay ”
we have amazing stay, cleanliness is excellent. staff are very helpful. great compliment to John, nanda, ardi, my 4 year old had really good time. her favourite place to stay ever! and she loves the fish. thanks to everyone.
Reviewed November 15, 2018
10.0
Exceptional
Yohana from Netherlands
Couple
Executive Suite
Stayed 1 night in October 2018
Exceptional”
Exceptionally nice. Interior is carefully and tastefully put together, in an authentic collonial style, lovely museum collections. Early check-in was possible and even got a room upgrade and lots of complimentaries, massage, shuttle to the station. Location is situated in a central but quiet place in Malang. Highly recommended.
Reviewed November 04, 2018
9.2
Exceptional
Edo from Netherlands
Family with young children
Superior Deluxe
Stayed 1 night in June 2018
TUGU PARK ALWAYS AMAZING”
The Tugu Park Hotel is a very friendly and established, well known hotel for almost 20 years I use this hotel when even I have the possibility. The standard remains high. The only critic I might have is with the restaurant. The prices are becoming relatively high and you invite customers to look somewhere else. I know the restaurant is always very occupied, but do not overvalue yourself. Further - if the restaurant is so full as the day we eat there and the waiting time is rather long..... Ever heard of an "amuse" a very small appetizer for free to entertain yr clients. No critic just a little tip. Hope to come bag to you soon...
Reviewed July 06, 2018
10.0
Exceptional
ERNI from Indonesia
Family with young children
Superior Deluxe
Stayed 2 nights in June 2018
great place to stay”
The hotel looks old, but actually it's because the hotel has a lot of antique and interesting story. I feel comfort with the room and the hotel has very nice smell with friendly staffs. The children love the hotel and we enjoy the hospitality of the service. Thank you.
Reviewed June 18, 2018
9.2
Exceptional
Asim from United States
Solo traveler
Executive Suite
Stayed 3 nights in April 2018
Great hotel-museam.”
Comfortable, clean rooms with very good mattresses and pillows. Very clean bathrooms. Hotel can be easily mistaken for museum. Just beautiful. Great service, good food & breakfast. At tea time should serve juices. Excellent tea and coffee. Definitely will stay again.
Reviewed April 23, 2018
10.0
Exceptional
Jeff from United States
Couple
Superior Deluxe
Stayed 2 nights in March 2018
6 Stars!! Best hotel I've stayed in a long time”
A big, beautiful hotel with family charm. There are so many little things that make this a fantastic holiday experience. From the complimentary drink, massage, tea time, delicious breakfast and more. Staff are wonderful, friendly, helpful. Room is very comfortable and it's right downtown. I highly recommend the Tugu.
Reviewed April 03, 2018
Dear Jeff, Really appreciate for your time on giving us your review. We do trying on providing the best services for all of our customers who are our big family as well. then, we are always waiting for your next time visiting us again... Thanks and warm regards, Hotel Tugu Malang family
Responded April 10, 2018
Tugu Malang Hotel
9.6
Exceptional
Donald from United Kingdom
Family with young children
Superior Deluxe
Stayed 2 nights in February 2018
Great Place in Center of Malang”
The hotel was great, clean rooms, great restaurant and very friendly and helpful staff. They helped us arrange a tour to Bromo at short notice, as well as a car for the day to visit places in surrounding areas. The hotel is close by to kampung jodipan which was cool to see, and generally it was a very nice stay. Also doubles as a small museum with lots of interesting art and other pieces to wander around and view.
Reviewed February 20, 2018
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  • Exceptional location
  • Malang City Square
  • Train Station Malang is within 0.46 km