Tugu Malang Hotel
Superior Deluxe Tugu Malang Hotel
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9.0
Exceptional
/10
(624 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Tugu Monument120 m
  • Monumen Tugu120 m
  • Wisma Tumapel - Haunted University120 m
  • Malang City Hall Monument150 m
  • Jalan Majapahit210 m
  • Majapahit Street - Bird Market210 m
  • Museum Malang Tempo Doeloe280 m
  • Taman Wisata Budaya Senaputra350 m
  • Kanjuruhan Stadium400 m
  • Malang Tourist Center410 m
  • Free Wi-Fi
    2018

    Tugu Malang Hotel

    Jl. Tugu No. 3, Malang Center, Malang, Indonesia, 65119 - See map
    "This hotel was the highlight of my stop in Malang."
    Louise - January 4, 2018
    Fantastic breakfast
    99% positive mentions
    Exceptional reputation
    Recommended by 98% of guests
    • 490 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Malang

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 1,681 Malang properties
    See all rankings
    Location score
    9.1/10
    Service score
    9.3/10
    Cleanliness score
    9.2/10
    Room comfort score
    9.1/10
    Better than
    99
    %
    of Malang properties
    Better than
    99
    %
    of Malang properties
    Better than
    99
    %
    of Malang properties
    Better than
    99
    %
    of Malang properties
    Value for money8.7
    Distance to city center0. Km
    Location rating9.1
    Nearest airportAbdul Rachman Saleh Airport (MLG)
    Distance to airport9.8 km

    Rooms available at Tugu Malang Hotel

    9.1
    Exceptional
    Room comfort & quality
    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds and 1 double ...
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    Raden Saleh Suite
    Raden Saleh Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
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    Honeymoon
    Honeymoon
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite - 1 King Bed
    Suite - 1 King Bed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 queen bed or 2 single bed...
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    Apsara Residence
    Apsara Residence
    ...
    • Room size: 191 m²/2056 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 39 m²/420 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    The Babah Suites
    The Babah Suites
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Zamrud of East java Suite
    Zamrud of East java Suite
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Devata Suites
    Devata Suites
    ...
    • Room size: 39 m²/420 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices

    What people love about Tugu Malang Hotel

    • 10.0
      Exceptional
      Staff 

      "The staff is superfriendly, they gave me this great groundfloor room just in front of the pool / courtyard, 106)."

      yusuf

      |

      January 12, 2019

    • 6.8
      Good
      Staff 

      "Good stay, staff is good"

      Nor H.

      |

      January 15, 2018

    • 8.8
      Excellent
      Staff 

      "Again the staff are always willing to help and address you by name."

      Ashley

      |

      March 16, 2018

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    More about Tugu Malang Hotel

    More about Tugu Malang Hotel

    10.0
    Exceptional

    "Loved this hotel!!"

    Stefnie

    |

    December 25, 2018

    An overview

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    What they offer

    9.6
    Exceptional
    Staff 

    "Beautiful building, fantastic food, helpful staff and simply..."

    Camilla

    |

    December 31, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Tugu Malang Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (624)Booking.com Reviews (216)
    9.0
    /
    10
    Exceptional
    Cleanliness9.2
    Facilities8.9
    Location9.1
    Room comfort and quality9.1
    Service9.3
    Value for money8.7
    Rating
    9+ Exceptional (281)
    8-9 Excellent (105)
    7-8 Very Good (56)
    6-7 Good (14)
    <6 Below Expectation (22)
    Time of the year
    Mar - May (110)
    Jun - Aug (154)
    Sep - Nov (103)
    Dec - Feb (111)
    All guests (624)
    All room types
    All languages

    Show reviews that mention 

    Showing 478 verified guest comments
    12345
    10.0
    Exceptional
    Craig from Australia
    Family with young children
    Superior Deluxe
    Stayed 1 night in June 2019

    Coming home again”

    We stay here whenever visiting family in Malang and are welcomed home every time. The staff are like family now. The Saigonsan restaurant adds a fresh alternative and is beautifully curated in typical Tugu fashion. I feel luck to be a part of this wonderful icon.

    Reviewed June 09, 2019
    9.2
    Exceptional
    Babett from Germany
    Solo traveler
    Superior Deluxe
    Stayed 3 nights in May 2019

    Must see in Malang”

    Wonderful hotel with so much interior, art, hidden treasures to discover. Enjoyed the guided tour through the hotel very much. Rooms are very nice in every detail. Service and cleanliness are not 5Star but they try hard. Location is in 10min walking distance to the train station and short distance to some of the sights in Malang (Kampung Tridi, Bird &Flower Market).

    Reviewed June 04, 2019
    10.0
    Exceptional
    Junyoung from Canada
    Solo traveler
    Superior Deluxe
    Stayed 1 night in March 2019

    The best hotel in Malang”

    It was a great opportunity to stay in this museum-like hotel. Melati restuarant offers variety of authentic Indonesian foods which were the best that I have ever tried in Indonesia. Hotel offers 15-minute welcome massage service. I tried 2-hour body massage which was the best experience for me. I will definitely stay again in this hotel if I visit Malang in the future.

    Reviewed March 27, 2019
    8.4
    Excellent
    Philippe from France
    Family with teens
    Superior Deluxe
    Stayed 1 night in June 2019

    Excellent”

    Very good with a friendly and efficient service The hotel is eccentric and is both accommodation and museum. The restaurant has a very extended menu

    Reviewed July 21, 2019
    10.0
    Exceptional
    Yuliana from Indonesia
    Family with young children
    Superior Deluxe
    Stayed 2 nights in June 2019

    Beautiful Hotel”

    This hotel really is beautiful. Nice and very welcoming staffs. The rooms also clean. We had a wonderful time staying at Tugu Hotel. Sure will be back there again

    Reviewed July 02, 2019
    9.6
    Exceptional
    Rosalind from Canada
    Couple
    Superior Deluxe
    Stayed 1 night in June 2019

    Outstanding!!!! ”

    Extremely unique cultural interior.. You choose your breakfast from menu ..Great omelette ,bread warmer on table etc Afternoon tea served with style...Great masseuse.All staff provide outstanding service and “Handi” was our first line of contact... worth a tip... Walked 10 min to bird and flower market even though caged birds,owls,cats,dogs,chickens etc can be disturbing ...We spent time in square across the street talking to locals... Malang is a university town and comparatively speaking appears progressive as they have an opportunity to become further educated in their home town.The locals love a smile and acknowledgement of their beautiful kids... The university students we met were thrilled to have their pics taken with us... Heartwarming to observe many who are receiving further education .We are Canadians who have been living in Asia 8 years and many girls marry quite young and struggle all their lives.

    Reviewed June 03, 2019
    9.2
    Exceptional
    Jason from Canada
    Couple
    Superior Deluxe
    Stayed 1 night in May 2019

    Exceptional”

    Amazing hotel decor and staff. Overall I loved it and would stay again. I wished I had another night there. Cons: breakfast is not buffet style. I was told I could “order whatever I want” from the menu. The problem is that the menu is confusing. It’s long but with many redundancies and things aren’t really organized into sections. At first I thought it was perhaps a set menu but then realized it wasn’t. The food was good although after I ordered a few items the servers basically stopped coming to check on me indicating that I like couldn’t have “whatever I want”. The gym was pretty pathetic.

    Reviewed May 08, 2019
    10.0
    Exceptional
    Omer from Israel
    Solo traveler
    Superior Deluxe
    Stayed 1 night in December 2018

    WOW”

    This hotel was just fantastic! You feel pampered and looked after everywhere you go. Super friendly staff and lots of treats. Wonderful place to relax. Only cons were buffet breakfast was slightly cold as they did not have dish warmers and booking tours through them is expensive.

    Reviewed January 05, 2019
    10.0
    Exceptional
    Wolfgang from Switzerland
    Solo traveler
    Executive Suite
    Stayed 6 nights in December 2018

    The place to be”

    Its incredible what treasuries are in the back of the hotel. Is like a living museum of old art and ancient times. The rooms have all what it needs but keep the flavour of the past times. Organisation and staff always attentiv and friendly. The restaurant is excellent and the choice of wine is exzellent. See you next time. Wulf Kepiting

    Reviewed December 13, 2018
    10.0
    Exceptional
    JEFFREY from United States
    Solo traveler
    Superior Deluxe
    Stayed 2 nights in November 2018

    Amazing Hotel”

    I came across this hotel by accident. The staff is incredibly friendly and helpful, and went way above and beyond their duties, helping us out with travel, and cellphone problems. The hotel itself cannot be described in words, its like staying in a museum. The food is also amazing. Thanks John, and the rest of the staff for being such great hosts.

    Reviewed November 20, 2018
    9.6
    Exceptional
    Thet from Myanmar
    Couple
    Superior Deluxe
    Stayed 1 night in October 2018

    Staffs , Restaurant , Location ”

    All Staffs are very friendly and helpful . They can speak English and we could communicate well . They always have sweet smiles and willing to help us . The hotel provided free Indonesia snacks and the tastes were great . When we checked out , they gave 2 packs of Tugu coffee as souvenir . It’s located centre of the city and close with the Malang Train Station . They provided us the return transport to Malang Station . It’s also near with the Blue City & Colorful City (Jodipang Village) . We had dinner at the hotel . We chose Indonesia local food and that was great . I like very much their Oxtail Soup .

    Reviewed October 26, 2018

    Dear Mr. Thet Wai, Thank you for your time review us, We are so happy that you have great experience during your stay with us. we look forward to your next coming in Hotel Tugu Malang that we could prepare the best service for you. You are our big family now. Thanks and warmest regards, Hotel Tugu Malang family.

    Responded October 27, 2018
    Tugu Malang Hotel
    10.0
    Exceptional
    Tamara from Netherlands
    Couple
    Superior Deluxe
    Stayed 2 nights in October 2018

    Loved staying here”

    Lovely staff, very accomodating and always smiling. Great vibe and design of hotel. A lot of choice for breakfast. Restaurants are also nice to eat, we loved the newest restaurant Saigon San better than the Merati restaurant actually.

    Reviewed October 14, 2018

    Dear Ms. Tamara, Appreciate indeed for your time to share your experience while in Hotel Tugu Malang. Thank you also for your positive review for our service as well as for our Restaurant. We will keep trying to maintain our service in all aspect in order to gain the guests' satisfaction. Hope could see you in the next occasion and please do contact us immediately should you need for further assistance relating to your upcoming stay. our warmest regards, Hotel Tugu Malang family

    Responded November 01, 2018
    Tugu Malang Hotel
    8.0
    Excellent
    Leslie from United Kingdom
    Couple
    Executive Suite
    Stayed 2 nights in July 2018

    Original hotel, good service”

    We have stayed at Tugu Malang several times now and it has always been good. The hotel is a wonderful old building nicely preserved and with modern facilities. The rooms are well furnished and kept well cleaned. The restaurant has a huge selection and most things are really good. We stayed for Malang Marathon so the location was absolutely spot on but for any visit it is centrally located and easy to access. Staff are good - helpful and friendly. I recommend this hotel.

    Reviewed September 14, 2018
    9.6
    Exceptional
    Nirav from India
    Family with teens
    Superior Deluxe
    Stayed 3 nights in August 2018

    Beautiful hotel”

    Cons nothing Pros: perfect location in middle of city.they welcome you with smile.they have hi-tea with traditional snacks everyday from 16.00-18.00 for in house guests. They arrange breakfast box twice for us one while we went to bromo & while check out from hotel since our flight was early morning.the box was enough to full yr tummy. Right from eggs to sandwiches to fresh jucie... Also they have nice museum.they gave us tour of thier hotel for 1 hour free with detail instructions..also got free message for 15 mins as compliment... The house keeping use clean our rooms for 3 times In day.well we were impressed with yr services .will come back again in future to stay with you.

    Reviewed August 20, 2018
    10.0
    Exceptional
    hartono from Indonesia
    Couple
    Superior Deluxe
    Stayed 1 night in August 2018

    Definitely worth the 5 star”

    The room is well presented and cozy. The material seems to absorb sounds so We don't have to worry about the noise. We tried some of the restaurant food, most of them taste good but the Tugu steak and the UND fried rice isn't quite what we expected. The staff are very welcome and friendly.

    Reviewed August 19, 2018
    9.2
    Exceptional
    Norsheha from Singapore
    Couple
    Superior Deluxe
    Stayed 1 night in July 2019

    Mesmerized by the interiors' rich architectural details, gorgeous furniture &antiques every corner. ”

    Very grand & tastefully furnished. Clean & spotless at every corner. Good food. Hotel staff are all exeptionally courteous & helpful. A perfect 5 star !

    Reviewed July 17, 2019
    9.6
    Exceptional
    Victor from United States
    Couple
    Honeymoon
    Stayed 14 nights in February 2019

    Great hotel”

    Very nice hotel. Historic, central area. Hotel full of antiques and other items of historical interest. Convenient to many things in Malang. Wonderful staff. Highly recommended, and we WILL be back.

    Reviewed March 04, 2019
    10.0
    Exceptional
    Hin from Malaysia
    Couple
    Superior Deluxe
    Stayed 1 night in July 2018

    TOUCH OUR HEART! WE WILL BE BACK!”

    The hotel location is very good, room is very clean , all of all ,very satisfied. Me and my wife celebrated our wedding anniversary in TUGU, the hotel prepared special deco and cake for us, my wife received all these with joy and I was very very happy to see her enjoyed all the surprise that I given. THANK YOU TUGU! The hotel had very beautiful interior and antique , the hotel can arrange for a hotel tour with small fee, but the hotel gave us complimentary to celebrated our anniversary. The breakfast is wonderful, the new restaurant SAIGON serve very good food. If you still hesitate, don't wait, just book it, you won't regret.

    Reviewed August 05, 2018

    Dear Hin, It is our great appreciation for your comprehensive review on Hotel Tugu Malang, It is indeed , would be our great motivation to move forward in preparing the utmost service for all of our customers, who are our big family as well. Thank you very much once again and surely we are still waiting for your next coming in the other occasion. Do not hesitate to contact us immediately should you need for further assistance. our warmest regards, Hotel Tugu Malang family.

    Responded November 01, 2018
    Tugu Malang Hotel
    9.2
    Exceptional
    Edo from Netherlands
    Family with young children
    Superior Deluxe
    Stayed 1 night in June 2018

    TUGU PARK ALWAYS AMAZING”

    The Tugu Park Hotel is a very friendly and established, well known hotel for almost 20 years I use this hotel when even I have the possibility. The standard remains high. The only critic I might have is with the restaurant. The prices are becoming relatively high and you invite customers to look somewhere else. I know the restaurant is always very occupied, but do not overvalue yourself. Further - if the restaurant is so full as the day we eat there and the waiting time is rather long..... Ever heard of an "amuse" a very small appetizer for free to entertain yr clients. No critic just a little tip. Hope to come bag to you soon...

    Reviewed July 06, 2018
    10.0
    Exceptional
    ERNI from Indonesia
    Family with young children
    Superior Deluxe
    Stayed 2 nights in June 2018

    great place to stay”

    The hotel looks old, but actually it's because the hotel has a lot of antique and interesting story. I feel comfort with the room and the hotel has very nice smell with friendly staffs. The children love the hotel and we enjoy the hospitality of the service. Thank you.

    Reviewed June 18, 2018
    12345
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    Tugu Malang Hotel
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    • Exceptional location
    • Malang City Square
    • Train Station Malang is within 0.46 km