Tugu Malang Hotel
2018

Tugu Malang Hotel

Jl. Tugu No. 3, Malang Center, Malang, Indonesia, 65119
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Superior Deluxe Tugu Malang Hotel
Superior Deluxe
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    Lobby Tugu Malang Hotel
    Lobby Tugu Malang Hotel
    Interior view Tugu Malang Hotel
    Zamrud of East java Suite - Bed Tugu Malang Hotel
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    Exterior view Tugu Malang Hotel

    Tugu Malang Hotel Reviews

    9.0
    Exceptional
    /10
    (591 reviews)See what guests said
    10.0
    Exceptional

    "This hotel was the highlight of my stop in Malang."

    Louise

    -

    January 4, 2018

    9.3
    Exceptional service
    Recommended by 100% of guests

    Things you’ll love about Tugu Malang Hotel

    Things you'll love

    • 490 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Malang

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Malang City Square500 m
  • Jami Great Mosque Malang630 m
  • Coban Rondo Waterfall21.02 km
  • Rainbow Waterfall24.81 km
  • Mount Semeru29.09 km
  • Mount Bromo29.96 km
  • Bromo Tengger Semeru National Park31.08 km
  • Balekambang Beach48.46 km
  • Sempu Island52.11 km
  • Goa Cina Beach52.23 km
  • Value for money8.7
    Distance to city center0. Km
    Location rating9.1
    Nearest airportAbdul Rachman Saleh Airport (MLG)
    Distance to airport9.8 km

    Rooms available at Tugu Malang Hotel

    9.1
    Exceptional
    Room comfort & quality
    Apsara Residence
    Apsara Residence
    ...
    • Room size: 191 m²/2056 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds and 1 double...
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    Honeymoon
    Honeymoon
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 queen bed or 2 single be...
    Enter dates to see prices
    Raden Saleh Suite
    Raden Saleh Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite - 1 King Bed
    Suite - 1 King Bed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Zamrud of East java Suite
    Zamrud of East java Suite
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 39 m²/420 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    The Babah Suites
    The Babah Suites
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Devata Suites
    Devata Suites
    ...
    • Room size: 39 m²/420 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Have a question for Tugu Malang Hotel?

    What people love about Tugu Malang Hotel

    • 10.0
      Exceptional

      "So far, my best hotel experience in Indonesia."

      Viktor

      |

      March 1, 2018

    • 9.6
      Exceptional

      "Beautiful building, fantastic food, helpful staff and simply a very beautiful and relaxing place to stay."

      Camilla

      |

      December 31, 2018

    • 9.2
      Exceptional

      "Friendly & helpful staff, love traditional bfast."

      ELIS

      |

      June 29, 2018

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    More about Tugu Malang Hotel

    More about Tugu Malang Hotel

    10.0
    Exceptional

    "Beautifully decorated hotel, excellent five star service and..."

    Sofia

    |

    December 22, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "The staff is superfriendly, they gave me this great groundfl..."

    yusuf

    |

    January 12, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Tugu Malang Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (591)Booking.com Reviews (208)
    9.0
    /
    10
    Exceptional
    Cleanliness9.2
    Facilities8.9
    Location9.1
    Room comfort and quality9.1
    Service9.3
    Value for money8.7
    All languages
    All guests (591)
    All room types

    Show reviews that mention 

    Showing 463 verified guest comments
    12345
    10.0
    Exceptional
    Junyoung from Canada
    Solo traveler
    Superior Deluxe
    Stayed 1 night in March 2019

    The best hotel in Malang”

    It was a great opportunity to stay in this museum-like hotel. Melati restuarant offers variety of authentic Indonesian foods which were the best that I have ever tried in Indonesia. Hotel offers 15-minute welcome massage service. I tried 2-hour body massage which was the best experience for me. I will definitely stay again in this hotel if I visit Malang in the future.

    Reviewed March 27, 2019
    9.2
    Exceptional
    Jason from Canada
    Couple
    Superior Deluxe
    Stayed 1 night in May 2019

    Exceptional”

    Amazing hotel decor and staff. Overall I loved it and would stay again. I wished I had another night there. Cons: breakfast is not buffet style. I was told I could “order whatever I want” from the menu. The problem is that the menu is confusing. It’s long but with many redundancies and things aren’t really organized into sections. At first I thought it was perhaps a set menu but then realized it wasn’t. The food was good although after I ordered a few items the servers basically stopped coming to check on me indicating that I like couldn’t have “whatever I want”. The gym was pretty pathetic.

    Reviewed May 08, 2019
    6.0
    Nor from Malaysia
    Business traveler
    Superior Deluxe
    Stayed 3 nights in May 2019

    Good and very tradition deco”

    Good hotel. Always choose here since we have stayed here before.

    Reviewed May 17, 2019
    10.0
    Exceptional
    Omer from Israel
    Solo traveler
    Superior Deluxe
    Stayed 1 night in December 2018

    WOW”

    This hotel was just fantastic! You feel pampered and looked after everywhere you go. Super friendly staff and lots of treats. Wonderful place to relax. Only cons were buffet breakfast was slightly cold as they did not have dish warmers and booking tours through them is expensive.

    Reviewed January 05, 2019
    10.0
    Exceptional
    Wolfgang from Switzerland
    Solo traveler
    Executive Suite
    Stayed 6 nights in December 2018

    The place to be”

    Its incredible what treasuries are in the back of the hotel. Is like a living museum of old art and ancient times. The rooms have all what it needs but keep the flavour of the past times. Organisation and staff always attentiv and friendly. The restaurant is excellent and the choice of wine is exzellent. See you next time. Wulf Kepiting

    Reviewed December 13, 2018
    9.6
    Exceptional
    Victor from United States
    Couple
    Honeymoon
    Stayed 14 nights in February 2019

    Great hotel”

    Very nice hotel. Historic, central area. Hotel full of antiques and other items of historical interest. Convenient to many things in Malang. Wonderful staff. Highly recommended, and we WILL be back.

    Reviewed March 04, 2019
    10.0
    Exceptional
    JEFFREY from United States
    Solo traveler
    Superior Deluxe
    Stayed 2 nights in November 2018

    Amazing Hotel”

    I came across this hotel by accident. The staff is incredibly friendly and helpful, and went way above and beyond their duties, helping us out with travel, and cellphone problems. The hotel itself cannot be described in words, its like staying in a museum. The food is also amazing. Thanks John, and the rest of the staff for being such great hosts.

    Reviewed November 20, 2018
    9.6
    Exceptional
    Thet from Myanmar
    Couple
    Superior Deluxe
    Stayed 1 night in October 2018

    Staffs , Restaurant , Location ”

    All Staffs are very friendly and helpful . They can speak English and we could communicate well . They always have sweet smiles and willing to help us . The hotel provided free Indonesia snacks and the tastes were great . When we checked out , they gave 2 packs of Tugu coffee as souvenir . It’s located centre of the city and close with the Malang Train Station . They provided us the return transport to Malang Station . It’s also near with the Blue City & Colorful City (Jodipang Village) . We had dinner at the hotel . We chose Indonesia local food and that was great . I like very much their Oxtail Soup .

    Reviewed October 26, 2018

    Dear Mr. Thet Wai, Thank you for your time review us, We are so happy that you have great experience during your stay with us. we look forward to your next coming in Hotel Tugu Malang that we could prepare the best service for you. You are our big family now. Thanks and warmest regards, Hotel Tugu Malang family.

    Responded October 27, 2018
    Tugu Malang Hotel
    10.0
    Exceptional
    Tamara from Netherlands
    Couple
    Superior Deluxe
    Stayed 2 nights in October 2018

    Loved staying here”

    Lovely staff, very accomodating and always smiling. Great vibe and design of hotel. A lot of choice for breakfast. Restaurants are also nice to eat, we loved the newest restaurant Saigon San better than the Merati restaurant actually.

    Reviewed October 14, 2018

    Dear Ms. Tamara, Appreciate indeed for your time to share your experience while in Hotel Tugu Malang. Thank you also for your positive review for our service as well as for our Restaurant. We will keep trying to maintain our service in all aspect in order to gain the guests' satisfaction. Hope could see you in the next occasion and please do contact us immediately should you need for further assistance relating to your upcoming stay. our warmest regards, Hotel Tugu Malang family

    Responded November 01, 2018
    Tugu Malang Hotel
    8.0
    Excellent
    Leslie from United Kingdom
    Couple
    Executive Suite
    Stayed 2 nights in July 2018

    Original hotel, good service”

    We have stayed at Tugu Malang several times now and it has always been good. The hotel is a wonderful old building nicely preserved and with modern facilities. The rooms are well furnished and kept well cleaned. The restaurant has a huge selection and most things are really good. We stayed for Malang Marathon so the location was absolutely spot on but for any visit it is centrally located and easy to access. Staff are good - helpful and friendly. I recommend this hotel.

    Reviewed September 14, 2018
    9.6
    Exceptional
    Nirav from India
    Family with teens
    Superior Deluxe
    Stayed 3 nights in August 2018

    Beautiful hotel”

    Cons nothing Pros: perfect location in middle of city.they welcome you with smile.they have hi-tea with traditional snacks everyday from 16.00-18.00 for in house guests. They arrange breakfast box twice for us one while we went to bromo & while check out from hotel since our flight was early morning.the box was enough to full yr tummy. Right from eggs to sandwiches to fresh jucie... Also they have nice museum.they gave us tour of thier hotel for 1 hour free with detail instructions..also got free message for 15 mins as compliment... The house keeping use clean our rooms for 3 times In day.well we were impressed with yr services .will come back again in future to stay with you.

    Reviewed August 20, 2018
    10.0
    Exceptional
    hartono from Indonesia
    Couple
    Superior Deluxe
    Stayed 1 night in August 2018

    Definitely worth the 5 star”

    The room is well presented and cozy. The material seems to absorb sounds so We don't have to worry about the noise. We tried some of the restaurant food, most of them taste good but the Tugu steak and the UND fried rice isn't quite what we expected. The staff are very welcome and friendly.

    Reviewed August 19, 2018
    10.0
    Exceptional
    Hin from Malaysia
    Couple
    Superior Deluxe
    Stayed 1 night in July 2018

    TOUCH OUR HEART! WE WILL BE BACK!”

    The hotel location is very good, room is very clean , all of all ,very satisfied. Me and my wife celebrated our wedding anniversary in TUGU, the hotel prepared special deco and cake for us, my wife received all these with joy and I was very very happy to see her enjoyed all the surprise that I given. THANK YOU TUGU! The hotel had very beautiful interior and antique , the hotel can arrange for a hotel tour with small fee, but the hotel gave us complimentary to celebrated our anniversary. The breakfast is wonderful, the new restaurant SAIGON serve very good food. If you still hesitate, don't wait, just book it, you won't regret.

    Reviewed August 05, 2018

    Dear Hin, It is our great appreciation for your comprehensive review on Hotel Tugu Malang, It is indeed , would be our great motivation to move forward in preparing the utmost service for all of our customers, who are our big family as well. Thank you very much once again and surely we are still waiting for your next coming in the other occasion. Do not hesitate to contact us immediately should you need for further assistance. our warmest regards, Hotel Tugu Malang family.

    Responded November 01, 2018
    Tugu Malang Hotel
    9.2
    Exceptional
    Edo from Netherlands
    Family with young children
    Superior Deluxe
    Stayed 1 night in June 2018

    TUGU PARK ALWAYS AMAZING”

    The Tugu Park Hotel is a very friendly and established, well known hotel for almost 20 years I use this hotel when even I have the possibility. The standard remains high. The only critic I might have is with the restaurant. The prices are becoming relatively high and you invite customers to look somewhere else. I know the restaurant is always very occupied, but do not overvalue yourself. Further - if the restaurant is so full as the day we eat there and the waiting time is rather long..... Ever heard of an "amuse" a very small appetizer for free to entertain yr clients. No critic just a little tip. Hope to come bag to you soon...

    Reviewed July 06, 2018
    10.0
    Exceptional
    ERNI from Indonesia
    Family with young children
    Superior Deluxe
    Stayed 2 nights in June 2018

    great place to stay”

    The hotel looks old, but actually it's because the hotel has a lot of antique and interesting story. I feel comfort with the room and the hotel has very nice smell with friendly staffs. The children love the hotel and we enjoy the hospitality of the service. Thank you.

    Reviewed June 18, 2018
    10.0
    Exceptional
    yusuf from Netherlands
    Solo traveler
    Superior Deluxe
    Stayed 1 night in January 2019

    Exceptional”

    A hotel not to skip when you are visiting Malang. ➕ Everything! The staff is superfriendly, they gave me this great groundfloor room just in front of the pool / courtyard, 106). The private owner started this hotel due to his super large collection of asian antiques. It is like a museum and very nicely decorated. There is a lot of love put in this accomodation. Most of the staff is very well trained. Very good service.

    Reviewed January 12, 2019
    8.0
    Excellent
    Kim from Netherlands
    Couple
    Superior Deluxe
    Stayed 2 nights in November 2018

    Fabulous historic hotel with great food and overtop service”

    Great front desk (reception) staff, John and colleagues. Excellent restaurants in particular Arif, Ratna, Budi, Siti and others. Restaurants: Melati - serves fabulous breakfast as well as all other meals, we ate there many times. SaigonSan: First time, we dine as couple, food and service was tip top. Thus, we invited our families in Malang to dine there 2 days later. Unfortunately, our experience was quite unsatisfactory. Some of the dishes we re-ordered but portions were smaller and taste less than previous. Staff were friendly and accommodating but lack experience, it was quite chaotic. Perhaps it is because we are a large group of 19. However, it was not full house. Apparently, there was a manager around but s/he was not around to help delegate. As the restaurant is in its first year, it is important that a more experience staff or manager should be more hands-on in providing more training service staff.

    Reviewed November 28, 2018

    Dear Kim, It's such a great having your review on Hotel Tugu Malang. Especially for our Restaurant , we do note your suggestion and have share it to all of our team. We are trying our best to perform our new Restaurant and your input is very valuable. Thanks again for your review. We are looking forward to your next coming and please advise us accordingly that we could prepare it perfectly. thanks and warm regards, Hotel Tugu Malang family

    Responded January 05, 2019
    Tugu Malang Hotel
    9.2
    Exceptional
    GERARD from Australia
    Couple
    Superior Deluxe
    Stayed 1 night in February 2019

    Nice Experience”

    Very relaxing stay in a peaceful setting. The tour of the hotel is a must. Very clean rooms and helpful staff.

    Reviewed April 03, 2019
    9.2
    Exceptional
    GERARD from Australia
    Couple
    Superior Deluxe
    Stayed 1 night in February 2019

    Great Food”

    Breakfast, lunch & dinner were all superb at the restaurant. Spa very relaxing. Afternoon tea is a nice touch & very enjoyable.

    Reviewed April 03, 2019
    9.2
    Exceptional
    GERARD from Australia
    Couple
    Superior Deluxe
    Stayed 1 night in February 2019

    Excellent Stay”

    Caring staff that go out of their way to ensure a wonderful stay. Lovely antiques in pleasant surrounds. Highly recommend it.

    Reviewed April 03, 2019
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    • Exceptional location
    • Malang City Square
    • Train Station Malang is within 0.46 km