Tune Hotel – 1Borneo Kota Kinabalu
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Tune Hotel – 1Borneo Kota Kinabalu

Unit No.G-803,1Borneo Hypermall, Jalan Sulaman, 1 Borneo, Kota Kinabalu, Malaysia, 88450
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Double Room with Window Tune Hotel – 1Borneo Kota Kinabalu
Double Room with Window
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    Lobby Tune Hotel – 1Borneo Kota Kinabalu
    Interior view Tune Hotel – 1Borneo Kota Kinabalu
    Interior view Tune Hotel – 1Borneo Kota Kinabalu
    Double Room with Window Tune Hotel – 1Borneo Kota Kinabalu
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    Exterior view Tune Hotel – 1Borneo Kota Kinabalu

    Tune Hotel – 1Borneo Kota Kinabalu Reviews

    7.1
    Very good
    /10
    (2585 reviews)See what guests said
    8.0
    Very good

    "Room is clean, facility acceptable, food were just nice, the..."

    Siti B.

    -

    January 11, 2019

    7.6
    Very good value for money
    Recommended by 83% of guests

    Things you’ll love about Tune Hotel – 1Borneo Kota Kinabalu

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bowling alley

    Very good
    Location
    7.5
    See map
    Very good location
    Popular
    Nearby
  • Jesselton Point6.06 km
  • Kota Kinabalu City Mosque7.98 km
  • Atkinson Clock Tower8.23 km
  • Gaya Street Sunday Market8.23 km
  • Night Market8.8 km
  • Sabah State Museum10.48 km
  • Mari Mari Cultural Village10.62 km
  • Tanjung Aru Beach13.42 km
  • Manukan Island15.19 km
  • Tunku Abdul Rahman Marine Park15.95 km
  • This property is in high demand!

    Booked 17 times since yesterday

    Value for money7.6
    Distance to city center5 Km
    Location rating7.5
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport13.4 km

    Rooms available at Tune Hotel – 1Borneo Kota Kinabalu

    Double Room without Window
    Double Room without Window
    ...
    • Room size: 11 m²/118 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 11 m²/118 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Family
    Family
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Double Room with Window
    Double Room with Window
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
      Enter dates to see prices
      Double Standard
      Double Standard
      ...
        Enter dates to see prices
        Double Standard
        Double Standard
        ...
          Enter dates to see prices
          Room with No Window
          Room with No Window
          ...
          • Shower
          Enter dates to see prices
          Room - Incl Air-cond, Towel, TV, Wifi (No Window)
          Room - Incl Air-cond, Towel, TV, Wifi (No Window)
          ...
          • Non-smoking
          Enter dates to see prices
          Double
          Double
          ...
          • Shower
          Enter dates to see prices
          Have a question for Tune Hotel – 1Borneo Kota Kinabalu?

          What people love about Tune Hotel – 1Borneo Kota Kinabalu

          • 8.0
            Very good

            "Very nice place"

            izwan

            |

            March 12, 2018

          • 7.2
            Very good

            "Staff is friendly and helpful."

            IMA

            |

            November 28, 2018

          • 6.8
            Good

            "The environment looks secure and comfortable, once we settled, we left the room around 11.30pm and returned 2.30am (4/1/18)."

            Laurie

            |

            January 9, 2018

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          More about Tune Hotel – 1Borneo Kota Kinabalu

          More about Tune Hotel – 1Borneo Kota Kinabalu

          9.6
          Exceptional

          "I had a pleasant stay at this property because this hotel is..."

          Winson

          |

          November 11, 2018

          An overview

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          What they offer

          10.0
          Exceptional

          "Good service"

          salina

          |

          December 31, 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Tune Hotel – 1Borneo Kota Kinabalu from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (2586)Booking.com Reviews (1840)
          7.1
          /
          10
          Cleanliness7.1
          Facilities6.6
          Location7.5
          Room comfort and quality6.4
          Service7.5
          Value for money7.6
          All languages
          All guests (2586)
          All room types

          Show reviews that mention 

          Showing 1411 verified guest comments
          12345
          9.2
          Exceptional
          Marleah from Malaysia
          Group
          Twin Room
          Stayed 1 night in May 2019

          Room key card issue”

          We stayed one night, the hotel was very comfy and clean, the staff were very helpful. Check in process was ok except that we have to wait for about 30 minutes to be sent to the room due to key card machine faulty. However we were thankful as a gesture the Receptionist has extended a late check out as a service recovery which we appreciated. Please look into this matter in order to have a smooth operation in FO. Secondly, breakfast variety and taste need to improve a lot. The noodles in breakfast room was too salty. The variety of breakfast is not worth paying as the choices was limited. The wifi connection was very good. Despite all, The night shift crew were very helpful and friendly. Keep it up guys.

          Reviewed May 04, 2019

          Dear Marleah, We are incredibly grateful that you took the time out to leave us this note. We want to tell you that we take guest feedback very seriously. Please accept the sincere apology for the inconvenience caused. We are already working on tackling the problem as I write this. We remain committed to your business and look forward to welcoming you again. Sincerely, Dave

          Responded May 06, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          9.2
          Exceptional
          FADIAH from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 1 night in March 2019

          Exceptional”

          everything is just fine for me. the other people review about the housekeeping wandering around 6-7pm is so true 😂 and review about taste of food from others also true but i accepted that because suit what u paid lohh 😊

          Reviewed March 24, 2019

          Dear Fadiah, Thank you for giving us your valuable feedback. We are improving our product and services, each day, day by day. We want to tell you that we take guest feedback very seriously. We hope to see here again and please bring all your friends and family. Kind regards, Dave

          Responded March 25, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          10.0
          Exceptional
          Christshashea from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 1 night in March 2019

          One word : Awesome! ”

          Friendly staff especially this particular girl (i forget to ask her name or shall i call her cutie?) i bet her remember me as i am from Sarawakian and she does only she lost in Sabah . lol.) Seriously i love the layout of this Tune! Been in few Tunes but this layout was greatest! This place recommended for all and the price is just reasonable.

          Reviewed March 17, 2019

          Dear Christshashea, We are incredibly grateful that you took the time out to leave us this note. Its customers like you that make our job wonderful. She works very diligently and it will provide them with great encouragement to keep doing what they are doing. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind regards, Dave

          Responded March 18, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.4
          Excellent
          Beng from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 3 nights in February 2019

          Value for money ”

          Welcomed by the hotel friendly reception staff. Smooth checking in process. Room is without window and bathroom is fine. Towel is provided but one awkward thing, room service seems to come late at 6-7 pm daily, when I was taking my rest. Pretty disturbed by this. Overall, good.

          Reviewed February 26, 2019

          Dear Beng, Thank you for taking the time to leave us a review. Firstly we want to apologize to you for any problem that you have faced because of this. We want to tell you that we take guest feedback very seriously. We are already working on tackling the problem as I write this. See you again soon. Kind regards, Dave

          Responded March 04, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          6.8
          Good
          Dennis
          Couple
          Double Room without Window
          Stayed 1 night in January 2019

          Overall is nice”

          Can't expect very good due to cheap. But then overall is quite good.

          Reviewed May 19, 2019

          Dear Dennis, We're overjoyed to receive your compliments and appreciation. e look forward to seeing you here again and please bring all your friends and family. Kind regards, Dave

          Responded May 21, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          2.0
          Ain from Malaysia
          Couple
          Double Room with Window
          Stayed 1 night in May 2019

          Bad services on tune hotel kota kinabalu”

          We booked tune hotel kota kinabalu on check in 3rd may 2019. We arrived at counter on 11pm. It was fully booked they told me. We hv to wait for 2hours for them to make a decision to transfer us to hotel nearby. At that hotel we was given downgraded room .... room underconstruction. I complaint and they change us to room next door... a bit ok but the aircond was too bad and without window as we requisted for tune hotel through our booking. . I ask them to get me an equal standard room as booking i make. Until 2am in the morning ...i am still waiting. If they cant accept my request .. i will get out from room and will ask for refund and find other hotel. Call me if you want to know the detail. 0136830866

          Reviewed May 04, 2019

          Dear Ain, We are incredibly grateful that you took the time out to leave us this note. We would like to extend our sincerest apologies concerning all the issues that your parents have faced. We pride ourselves in maintaining the highest quality standards for our customers. However, we completely understand that our reputation is not something we should hide behind. We have contacted your dad to learn more about their situation and what exactly happened. We have heard all about his concerns and address them in the most suitable way. Thank you, once again for his time and kind words, we hope to see them both again soon. We remain committed to your business. Sincerely, Dave

          Responded May 06, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.0
          Excellent
          Vincent from Singapore
          Solo traveler
          Twin Room
          Stayed 4 nights in April 2019

          Good, Simple”

          Simple, Good, acceptable, Affordable

          Reviewed May 11, 2019

          Dear Vincent, Thank you for the wonderful review of Tune Hotel KK. We look forward to welcoming you again. Please bring your family & friends on next visit. Kind regards, Dave

          Responded May 12, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.4
          Excellent
          Hann from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 1 night in December 2018

          Great common area”

          Best thing about this hotel is its common area at Ground floor. Great for just chilling out, reading some books or working on your laptops. Room is basically clean and cozy for one night stay. But nothing much in the 1Borneo Mall next door.

          Reviewed January 15, 2019

          Dear Hann, We are incredibly grateful that you took the time out to leave us this note. We're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Sincerely, Dave

          Responded January 16, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          9.2
          Exceptional
          Emily from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 1 night in December 2018

          clean and cozy”

          it serve the purpose for me.. had to book last minute .. got the discounted double room without window.. everything is fine.. clean and cozy.. had a good night sleep which is more important to me... i wouldnt worry too much about no window as its a 1 night stay only..:)

          Reviewed December 26, 2018

          Dear Emily, Thank you for taking the time to leave us such a beautiful review. Its guest like you that make our job wonderful. Please bring your family and friends next time. See you again soon. Kind regards, Dave

          Responded December 26, 2018
          Tune Hotel – 1Borneo Kota Kinabalu
          10.0
          Exceptional
          Winson from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 1 night in December 2018

          Exceptional”

          The room was nice and staff were accomodating. Such a nice place to stay because this hotel is attached with 1 Borneo Hypermall so it very recommended if you are planning to go windows shopping at evening.

          Reviewed December 13, 2018

          Dear Winson, Thank you for the wonderful review of our hotel. We are glad that you had a pleasant with us. Please bring your family and friends next time. See you again soon. Kind regards, Dave

          Responded December 13, 2018
          Tune Hotel – 1Borneo Kota Kinabalu
          9.6
          Exceptional
          Evelyn from Malaysia
          Couple
          Double Room with Window
          Stayed 1 night in November 2018

          Simple but modern interior..facilities are new and the hotel is clean.”

          I booked online a room with window and i do get a room with window but what u can see outside is a dark empty space in between another side of the building which i assume there is room and the cusomers face the same issue with me 😅. Booking through online is very helpful,but the problem is..the hotel will give you the lowest grade room they have(my personal opinion) ,though it is still okay and it could also bcs of the price is cheaper compare to when u reserve over the counter/walk in.

          Reviewed November 26, 2018

          Dear Evelyn, We want to thank you for your comments and to tell you that we take guest feedback very seriously. We want to make things right. In the meantime, will be reaching out to you directly. We want to hear all about your concerns and address them in the most suitable way. See you again. Sincerely, Dave

          Responded November 26, 2018
          Tune Hotel – 1Borneo Kota Kinabalu
          4.8
          NORAZIELA
          Business traveler
          Double Room with Window
          Stayed 1 night in May 2019

          Review score”

          I chose this as it was near to SWACH ....room is small and disappointing as i bought one with window, well, i do get a window..but facing inside the building n was blocked by plywood, makes it even look smaller. room is not suitable for 2 adult to be comfortable. . quite clean. Place is far from main city (30mins, Grab cost abt RM25 to city) so those who is touring, plz avoid this area. 1borneo hypermall is connected, not too bad but don't expect too much. Check-in took so long as they don't even have a room ready for me.. even my friend complaint about the same thing during her check in the day before. Lucky enough i was here for 1 night. Breakfast was mediocre, not worth to pay unless it comes with the room. Overall. if you have a slightly higher budget, just find another hotel, closer to the city especially if you are touring.

          Reviewed May 09, 2019

          Dear Noraziela, Thank You for bringing this situation to our notice. Firstly, we'd like to offer our sincerest apologies for any inconvenience we may have caused you. We want to tell you that we take guest feedback very seriously and working hard to improve our services each day by day. But please trust us, this is not a usual occurrence in our business. We are already working on tackling the problem as I write this. We remain committed to your business. Hope you will give us a chance to make things right. Look forward to serving you again. Sincerely, Dave

          Responded May 12, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.8
          Excellent
          Azmal from Malaysia
          Family with young children
          Double Room without Window
          Stayed 1 night in April 2019

          WORTH FOR MONEY”

          Room was clean, Location quite ok. But the not much parking lot, however the staff are very helpful and friendly.

          Reviewed May 07, 2019

          Dear Azmal, We are incredibly grateful that you took the time out to leave us this note. We look forward to seeing you here again and please bring all your friends and family. Kind regards, Dave

          Responded May 08, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.8
          Excellent
          Ruzita from Malaysia
          Business traveler
          Double Room without Window
          Stayed 1 night in April 2019

          Great location inside the mall building. ”

          No window.

          Reviewed May 05, 2019

          Dear Ruzita, Thank you for taking the time to leave us such a nice review. Please try our window room on your next visit. Look forward to welcoming you again soon. Kind regards, Dave

          Responded May 06, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          10.0
          Exceptional
          TAI from Malaysia
          Family with young children
          Double Room without Window
          Stayed 1 night in April 2019

          The location is good”

          The hotel is in the mall. Easy to eat and shopping.

          Reviewed April 27, 2019

          Dear Tai, Thank you for the wonderful review of Tune Hotel KK. We hope to see you here again and please bring all your friends and family. Kind regards, Dave

          Responded April 29, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.0
          Excellent
          fuziyah from Malaysia
          Couple
          Double Room without Window
          Stayed 2 nights in April 2019

          ok”

          near to mall, clean, breakfast ok. No parking provide, u only can park outside along the road.

          Reviewed April 27, 2019

          Dear Fuziyah, Thank you for taking the time to leave us such a nice review. We're overjoyed to receive your compliments and appreciation. Please call us directly for your next visit should you need further assistance with the carpark. We hope to see you here again and please bring all your friends and family. Kind regards, Dave

          Responded April 29, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          9.2
          Exceptional
          TAI from Malaysia
          Family with young children
          Double Room without Window
          Stayed 1 night in April 2019

          Good location ”

          So far so good

          Reviewed April 24, 2019

          Dear Tai, Thank you for the wonderful review. We hope to see you here again and please bring all your friends and family. Kind regards, Dave

          Responded April 25, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          6.0
          ATHIRAH from Malaysia
          Family with young children
          Double Room without Window
          Stayed 1 night in April 2019

          Worst hotel experience ever! ”

          The only star for this hotel is their staff's attitude. They are polite and very helpful. There are many cons. Really small room and you can't even pray in the room. I am aware that they provide a surau in 3rd floor but as a mother of three young children, it is troublesome. Cups and kettle available upon request but limited. However they gave us a broken kettle. Iron can be used at level 1 (no iron will be provided in the room). This will be troublesome for someone with children. I stayed at room 311. The aircond is not functioning well, it blows hot air and make the room warmer than the corridor & stuffy! Not comfortable at all! Overall, this is not a recommended hotel!

          Reviewed April 14, 2019

          Dear Athirah, Salam Sejahtera Puan. We would like to extend our sincerest apologies concerning all the issues that you have faced. We are known for our great customer service and attention to detail in everything that we do. We try to maintain the best standards of service, but clearly, that's not what happened here. We want to tell you that we take guest feedback very seriously. We want to make things right. We will reach out to you by a telephone call. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better and we remain comitted to your business. Hope you will give us a chance to make things right. Sincerely, Dave

          Responded April 15, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          8.0
          Excellent
          FEODORA from Malaysia
          Solo traveler
          Double Room without Window
          Stayed 2 nights in April 2019

          Very good”

          No water dispenser, no iron for clothes, took a long time to check-in (but they were nice enough to provide free drinks). The room I initially got stink of cigarette smell but the staff was nice enough to let me change my room and she gave me a better one. Thumbs up for her! But still, it’ll be better if they have water dispenser and iron.

          Reviewed April 10, 2019

          Dear Feodora, Firstly, we want to thank you for willingly spending your time to write us a review. We want to tell you that we take guest feedback very seriously. We are already working on tackling the problem as I write this. Your feedback makes us better and we remain committed to your business. We look forward to serving you again. Sincerely, Dave

          Responded April 10, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
          6.0
          FATNIN from Malaysia
          Family with young children
          Double Room with Window
          Stayed 1 night in March 2019

          Very hard to find the parking”

          Pros : attached to one borneo mall, easy to look for the stuff. Room is just nice, lil bit small but worth with the amount paid. Breakfast is quite simple. Cons : very hard to find a parking, and you have to pay rm6 for 4hrs, however still hard to find the parking space during day and night. Poor arrangement to attend the customer during check in. Took almost an hour to settle the check in process

          Reviewed April 05, 2019

          Dear Fatnin, We want to thank you for your comments, and we're extremely sorry to hear about your experience. But please trust us, this is not a usual occurrence in our business. Your feedback is valuable for us and will make us better. We remain committed to your business and want to do the things right. Please call us on your next visit prior to your arrival. Look forward to welcoming you again. Sincerely, Dave

          Responded April 08, 2019
          Tune Hotel – 1Borneo Kota Kinabalu
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          Tune Hotel – 1Borneo Kota Kinabalu
          |Very good 7.1
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          • Very good location
          • Jesselton Point